Products

Hotel operations can be complex. ALICE makes it simple. Improve your guest experience, boost guest satisfaction, and achieve operational excellence by connecting your departments in one, easy-to-use hotel operations management platform.

Phasio is a comprehensive manufacturing interface designed to streamline operations for small and medium-sized manufacturers. By integrating various aspects of the manufacturing workflow, Phasio enhances efficiency and fosters better collaboration between manufacturers and their clients. Key Features and Functionality: - Instant Quotations: Automates the quoting process, reducing the time required to generate accurate estimates. - Design Collaboration: Facilitates real-time collaboration on d

How many deals have slipped through your fingers because you couldn’t connect a hot prospect with a happy customer—fast enough? Every minute you waste searching for a promoter is a potential customer lost. With Clareefai, you connect prospects to real customer advocates in under 2 minutes. No more scrambling through spreadsheets or losing momentum at the most critical moment. Clareefai turns your satisfied customers into your fastest, most convincing sales force—making referrals, reviews, and 1:

IBM OpenPages is a fully integrated, flexible enterprise risk platform that breaks down silos and opens up GRC capabilities to leaders across the organization, giving total visibility of the company’s risk position from one integrated point of view.

Edify is a cloud-based company that offers both a prepackaged products for customer support and office communications and rest APIs for development.

Yalo is an AI-driven conversational commerce platform that empowers enterprises to enhance customer relationships and drive revenue through personalized interactions on messaging apps like WhatsApp. By integrating marketing, commerce, and service functionalities into a single platform, Yalo enables businesses to engage customers seamlessly, offering tailored experiences that boost sales and customer satisfaction. Key Features and Functionality: - Flow Builder: Allows businesses to design, laun

ChatSell turns a WooCommerce store into a storefront that answers back. It pairs hybrid product search — semantic plus keyword — with an AI chat agent, so shoppers can ask in plain language ("waterproof jacket under $150") and get real products from the live catalog, with current pricing, stock and variations. The agent handles product questions, shipping and returns policies, and order lookups in the same widget. It suggests in-stock alternatives when an item runs out, captures lead details, a

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.

KPS Knowledge Management Software is is designed to sort and organize your companies information.

Ansapoint is a call center forecasting tool that can help you analyse your agent staffing requirements at call centres. Its unique graphical interface, charting tools and printed reports, allow you to design call centre workforce requirements quickly and easily.

Its solution helps in driving digital transformation with the right balance between AI and Human Interaction

We help contact center leaders win with a variety of engagements suited to medium/large businesses. People, process and technology related solutions to boost performance. Customer and employee transformations for todays leading brands. TYPICAL ENGAGEMENTS: Contact Center Strategy, Omni-Channel Design, Cloud Transformation, CCaaS Purchasing, UCaaS Purchasing, CRM Integration, CX Design, AI/Automation Efficiency, BPO/Outsourcing, Workforce Management Optimization, Operational Assessment, Perf

THE CUORE DIFFERENCE Our singular focus and mission is to generate meaningful and incremental profits for your business.

Cinareo provides long-term capacity planning and decision support for multi-channel contact center environments. This tool allows robust resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff (e.g., supervisors, trainers, quality assurance, managers), to provide accurate capacity planning, recruitment and training planning, and enhance executive decision-making with multi-variable what-if scenarios.

ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful customer service experience to their valued customers and through our elegant SAAS solutions, all designed to improve CX, enhance communications options, ensure quality, and remain compliant. Onshore, nearshore, in the office or work from home, you will find us leading the way with innovative solutions f

The complete WFM software solution for accurate forecasting, smart scheduling, actionable reporting, agent engagement, and real-time adherence. Built on CCmath’s scientific foundation and powered by machine learning.

Web application for comparing and migrating configuration data between Salesforce orgs. Easy point-and-click workflow, no SOQL knowledge needed. Deploying is so simple that anyone can do it — not just your CPQ experts. This point and click tool requires no complicated scripting or setup, similar to how a change set works for metadata. Supports Salesforce CPQ, and Salesforce Advanced Approvals.

BS Panel is a comprehensive platform for managing and optimizing online sales, designed to support e-commerce businesses and marketplace sellers. With BS Panel, you can centralize and automate the management of product listings, shipping, logistics, invoicing, and analytics all in one unified platform. The platform offers advanced features such as multi-channel management, integration with multiple couriers for automated shipping, creation of customized product listings for various marketplaces

Protecht is focused on establishing best practice risk management frameworks to enable corporations and government entities achieve their strategic objectives.

Postmatrix is a comprehensive social media scheduling tool designed to streamline content management and enhance online engagement. It empowers users to efficiently plan, create, and analyze their social media posts, facilitating business growth and audience connection. Key Features and Functionality: - Seamless Scheduling: Organize and schedule social media posts using a flexible calendar, ensuring timely and consistent content delivery. - AI Content Assistant: Leverage AI-powered tools to ge