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ALICE

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11 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.0
Serving customers since
2013

Profile Name

Star Rating

6
3
1
0
1

ALICE Reviews

Review Filters
Profile Name
Star Rating
6
3
1
0
1
LK
Lisa K.
08/07/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Better communication

Our communication has been greatly improved in terms of timeliness and the ability to create, manage, and resolve tickets via a variety of communication channels.
Verified User in Design
UD
Verified User in Design
07/12/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

ALICE Review

Increase the interaction between clients
Verified User in Accounting
UA
Verified User in Accounting
07/06/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Alice is like a best friend at work!

Alice is like a best friend at work! She's a powerful work horse. With user friendly controls , a well thought out dashboard, and alerts you won't fail to notice, my job igor easier day one! Communicate with customers through the Alice platform and never worry about missing a message. It's smooth and powerful. The message delivery is fast and consistent. I love Alice for communicating guests requests to housekeeping, f and b or even management without worry the messages weren't delivered. It's so efficient. Thank goodness, we have alice on board!

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HQ Location:
New York, US

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What is ALICE?

ALICE is a comprehensive operations platform designed specifically for the hospitality industry. It streamlines hotel operations by integrating all hotel departments into a single platform, enhancing communication, task management, and guest satisfaction. Through its intuitive suite of tools, ALICE provides solutions for the front desk, housekeeping, maintenance, and concierge services, enabling hotels to deliver a seamless guest experience. The platform allows staff to manage tasks efficiently, respond to guest requests quickly, and maintain a high level of service quality.

Details

Year Founded
2013