---
title: Portage Communications Reviews
meta_title: 'Portage Communications Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Portage Communications works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Portage Communications Reviews
**Vendor:** Portage Communications  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Portage Communications
Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.




## Portage Communications Reviews
  ### 1. Call Center Designer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about Portage Communications?**

Hands down one of the best Call Center companies in the business. 

**What do you dislike about Portage Communications?**

Honestly, there is nothing I can say that is bad about this company.

**What problems is Portage Communications solving and how is that benefiting you?**

With a little under 1000 employees an efficient Call Center Design is a must.   With multiple calls going out and coming in we need a company who is reliable and on top of it.  With Call Center Design we have that.  We never have dropped calls or static.  Customer service is superb.


## Portage Communications Discussions
  - [What is Call Center Designer used for?](https://www.g2.com/discussions/what-is-call-center-designer-used-for)

- [View Portage Communications pricing details and edition comparison](https://www.g2.com/products/portage-communications/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+21%3A41%3A47+-0500&secure%5Bsession_id%5D=9db7de71-4c55-4679-806d-f64fefffee4d&secure%5Btoken%5D=3027fdd8a51f3387f102c09011f83c36d6855fc678ac8dae80c0c9e8db7b7e06&format=llm_user)

## Portage Communications Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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