---
title: KPS Knowledge Management Software Reviews
meta_title: 'KPS Knowledge Management Software Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how KPS Knowledge Management Software works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# KPS Knowledge Management Software Reviews
**Vendor:** Knowledge Powered Solutions  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 1
## About KPS Knowledge Management Software
KPS Knowledge Management Software is is designed to sort and organize your companies information.




## KPS Knowledge Management Software Reviews
  ### 1. Friendly service desk, less than perfect application 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about KPS Knowledge Management Software?**

All of the employees and customer representatives I spoke with were very friendly and helpful. 

**What do you dislike about KPS Knowledge Management Software?**

Lack of perfection- you can tell by the typos on the homepage there isn’t a mandate on everything being excellent on every edge. 

**What problems is KPS Knowledge Management Software solving and how is that benefiting you?**

We used this for training and customer service application. 


## KPS Knowledge Management Software Discussions
  - [What is KPS Knowledge Management Software used for?](https://www.g2.com/discussions/what-is-kps-knowledge-management-software-used-for)

- [View KPS Knowledge Management Software pricing details and edition comparison](https://www.g2.com/products/kps-knowledge-management-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+06%3A44%3A52+-0500&secure%5Bsession_id%5D=df628e9f-0f4c-454c-9967-ddfc8d3614a1&secure%5Btoken%5D=48a51f998581c35259ac8fde1d60b7e03d38238beaf72052fe7aa8760bad2e37&format=llm_user)

## KPS Knowledge Management Software Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

## Top KPS Knowledge Management Software Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,428 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,356 reviews)

