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G2 recognized WorkJam
WorkJam

By WorkJam

4.5 out of 5 stars

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WorkJam Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

WorkJam Media

WorkJam Demo - The Leading Solution for Frontline Teams
One powerful app to reduce overall costs, boost frontline performance, and create happy employees.
WorkJam Demo - Optimize operations with centralized task management
Drive operational excellence with smart task assignment, real-time tracking, and actionable reporting to create more efficient workflows.
WorkJam Demo - Connect and Direct your Frontline Workforce
Exchange essential information with your frontline instantly and effectively with a social media-like interface that allows you to create targeted messaging that cuts through the noise.
WorkJam Demo - Maximize your Workforce Availability and Capability
Extend your WFM with flexible scheduling and staffing that reduces costs and manager time through real-time scheduling and self-service shift swapping to maximize coverage and flexibility.
WorkJam Demo - Engage, Guide & Motivate your Workforce
Upskill and engage your frontline with comprehensive, on-the-go learning solutions featuring targeted training, gamification, and flexible course creation.
WorkJam Demo - One App for Employee Self Service
Powerful integrations and customizable workflows give your employees one place to go for everything work-related.
WorkJam Overview Video
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WorkJam Reviews (48)

Reviews

WorkJam Reviews (48)

4.5
48 reviews

Pros & Cons

Generated from real user reviews
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Michael C.
MC
coo
Small-Business (50 or fewer emp.)
"productivity for frontline"
What do you like best about WorkJam?

altogether in one platform which is simple to use Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

not necessarily about Workjam specifically but there are so many platforms now that it becomes challenging to centralize knowledge, work tools, and communication Review collected by and hosted on G2.com.

JQ
Assistant business manager
Enterprise (> 1000 emp.)
"A great app to notifying me for my work time shifts and schedule"
What do you like best about WorkJam?

Extremely useful and easy to navigate through time shift and schedule. It's useful for daily use. Keeps updated and about daily work updates. Find it easy to use. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Little glitch with network and login issue. Needs to be improved on notification and network part of app. Rest it's very useful app for daily use and updates. App working stopping issue. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"WorkJam is a real difference maker"
What do you like best about WorkJam?

I like their task management, learning, and communication tools. When you have hundreds of field employees scattered about, it's sometimes hard to keep employees accountable. But by using WorkJam's task management, we can easily assign tasks and keep track of who completed what and when. It has completely streamlined our old paper/pencil task checklist system, and our employees like using it too. Plus, we're able to easily control which tasks the employees see and can drill down specifically by job function, which is nice.

From the learning standpoint, our company didn't have an LMS so we use WorkJam to deliver all of our employee training and orientations. While the big picture training items are important, WorkJam's ability to help us with little microlearning sessions has been so valuable. When a policy/procedure changes, we can just upload a quick video or PDF to explain what's going on and instantly hundreds of employees have access to it. That process would have taken weeks if not months for updates like that to permeate through our organization before.

The communication piece of WorkJam is also fantastic. I like how we can assign access by channel so employees only see the necessary information they're interested in and they're not inundated with content that's not important to them. There's no question our employees are more engaged today because of WorkJam and I feel like it has strengthened our company culture.

Additionally, the customer service we receive from WorkJam is outstanding. Whether it's tech support when there's a problem or a regular check-in with our account rep, you can always reach someone when you need them and they frequently reach out to you to make sure everything is going well. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

I think sometimes our employees get frustrated that it lacks certain features they're familiar with on social media. For example, the ability to post multiple photos or to tag specific users in comments or posts. They're using this type of functionality on many other social platforms and don't understand why it can't function the same way.

The good news, though, is that WorkJam is constantly innovating and making enhancements to the product. Every quarter or so, new features and functionality come out and in most cases, we're able to utilize those new updates to make our experience better. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business (50 or fewer emp.)
"Mobile solution"
What do you like best about WorkJam?

Since the program is mobile based it can be accessed by any employee on a daily basis and facilitates communication company wide. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Would be helpful to integrate software into pos system Review collected by and hosted on G2.com.

GT
Head of Operations
Enterprise (> 1000 emp.)
"One Stop Digital Workplace for Frontline Employees"
What do you like best about WorkJam?

Workjam is a digital workplace for frontline employees. A one stop shop makes it easy for team members to check their roster, submit availability requests, get communications, trainings and complete surveys. Team members can also be assigned tasks which are linked to trainings, badges etc and complete to notify thier team and central support offices of what has been completed. Team members can utilise their phones which means everything they need to help their team and the customer is in their hand - no more searching through checklists, memos and training folders! Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Workjam has changed the way we communicate to our frontline, and the immediacy that we can provide information, receive feedback and address issues has been so important to us as we navigated through the challenges that the pandemic provided us. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Mid-Market (51-1000 emp.)
"Great application for keeping up with schedule"
What do you like best about WorkJam?

The application is straightforward to use. And the overall interface is neat Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Internal Messaging sections needs to upgrade. Review collected by and hosted on G2.com.

Jacquelyn T.
JT
Art Director
Small-Business (50 or fewer emp.)
"Used it for all our Design Projects"
What do you like best about WorkJam?

Tried out WorkJam to manage our team while we have many projects going at once. Previously tried Asana, ClickUp, and Monday.com - but I found our less tech-savvy employees couldn't navigate the interfaces at times. This works much better! Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

The interface still could be cleaned up a bit more - but that is the issue with most apps likes this. I don't understand why they stuff them full of pop-ups and overwhelming features that distract from ya know...tasks at hand. Review collected by and hosted on G2.com.

Kunal J.
KJ
Senior Associate Consultant
Mid-Market (51-1000 emp.)
"Useful platform providing tools for peoples management"
What do you like best about WorkJam?

It is super easy to set up. Also helps to keep a check on various departments' tasks and is very convenient for sharing any information across departments. It also keeps a track on productivity by noting down the entry and exit time along with break times. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Navigation inside the app is quite difficult, has sometimes faced login issues, and also the app has seen to be crashing down once in a while. As the business is progressing in the virtual world, many more features can be added to enhance customer interaction. Review collected by and hosted on G2.com.

BS
Store Execution Manager
Enterprise (> 1000 emp.)
"Operational and administrative user of WorkJam"
What do you like best about WorkJam?

WorkJam has proven to be a one stop shop for our organisation to engage with our team members through communication channels, deliver compliance through the use of task manager and close the circle with the use of the workforce functionally with a vision to have one app for team members making their lives simpler and allowing them to focus on the customer Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Functionality continues to improve within the platform allowing a very engaging platform. Roadmap improvements to the more social media type aspects are on the way which is fantastic. Review collected by and hosted on G2.com.

JH
Manager, North American Operational Excellence
Enterprise (> 1000 emp.)
"Very strong communication and task management tool."
What do you like best about WorkJam?

It is a very easy-to-learn tool for our frontline employees. Once task management is fully implemented in our company, we believe our task execution will work like a well oiled machine. The company is very receptive to feedback and happy to support. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Workjam sometimes feels like a program in technical development. Master Task list has very little organization for tasks so hard for admins to support (takes a while to find things). Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Perceived Cost

$$$$$
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WorkJam Features
Customization
Integration APIs
Performance Benchmarking
Reporting & Dashboards
Employee Segmenting
Peer Recognition
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