1. [Home](https://www.g2.com/) 2. ... 3. [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) 4. [WorkJam Discussions](https://www.g2.com/products/workjam/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_633f0653d2f41241658bebda53d5129e/workjam.png "Product Avatar Image") ![Reward for good WorkJam reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35499/medal.svg "Reward for good WorkJam reviews") ](/products/workjam/reviews) [ WorkJam ](/products/workjam/reviews) (59)4.5/5 WorkJam is the complete frontline operations platform for deskless employees. It connects employees to each other, headquarters, and the systems that run their business. The platform combines targeted employee communications, task management and audits, learning, flexible scheduling, employee self-service, and AI-powered workflow automation as part of a modular platform that scales with the business. The world’s most iconic brands in retail, manufacturing, hospitality, and distribution trust WorkJam to drive productivity, strengthen employee retention, and run more consistent operations at scale. WorkJam integrates directly with existing WFM, HRIS, and LMS platforms via open APIs and pre-built connectors. It offers flexible deployment options, running natively on iOS and Android, web browsers, shared devices or kiosks, and embedded directly within Microsoft Teams. Core Platform Modules • Task Management: A centralized system for deploying, assigning, and verifying frontline tasks. Managers can require real-time proof of completion via photo, video, or digital sign-offs to standardize execution across locations. • Communications: A targeted digital workspace offering channels, secure 1-to-1 messaging, and live streaming. A proprietary Target Audience engine ensures updates reach specific employees based on dynamic attributes like role, location, or shift status. • Scheduling & Labor Orchestration: Employee self-service tools for managing availability, shift swaps, and time-off requests. Includes an Open Shift Marketplace where workers can bid on available shifts based on their specific qualifications. • Learning: Delivers SCORM-compliant microlearning, assessments, and role-based training directly to mobile devices. Completing certifications can automatically unlock eligibility for picking up new shifts. • Surveys & Feedback: Captures employee sentiment, operational feedback, and mandatory policy attestations. Surveys can be gated by shift or IP/geofencing to ensure compliance. • AI Agent: An embedded, conversational assistant providing 24/7 answers to HR questions, policy lookups, and step-by-step task guidance. The AI agent respects shift-fencing, ensuring compliance by restricting off-clock interactions. Proven Business Impact A 2023 study by Forrester Consulting evaluated WorkJam's financial impact, finding that organizations deploying the platform achieved a 410% ROI and a payback period of less than six months. WorkJam is trusted to power frontline operations for global enterprise brands including Ulta Beauty and JCPenney. Real Impact for Real Frontlines: • Shell utilized WorkJam to unify operational standards across 43,000+ retail sites, moving away from robotic execution to genuine hospitality. • Ulta Beauty revolutionized their in-store experience, giving associates the digital tools to succeed without ever leaving the sales floor. • Safety Leaders achieved a 64% reduction in health & safety incidents by crowdsourcing safety culture directly from the frontline. Show More * * * ### 62.0 Nps Score Already have WorkJam? ### All WorkJam Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Who owns WorkJam? ](/discussions/who-owns-workjam) Who owns WorkJam? [ Employee Communications Software ](https://www.g2.com/tags/employee-communications-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software)[ Microlearning Platforms ](https://www.g2.com/tags/microlearning-platforms)[ Retail Task Management Software ](https://www.g2.com/tags/retail-task-management-software) [ Employee Scheduling Software ](https://www.g2.com/tags/employee-scheduling-software)[ Employee Engagement Software ](https://www.g2.com/tags/employee-engagement-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.&title=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WorkJam+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss%0aAsk+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.) 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[ Employee Communications Software ](https://www.g2.com/tags/employee-communications-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software)[ Microlearning Platforms ](https://www.g2.com/tags/microlearning-platforms)[ Retail Task Management Software ](https://www.g2.com/tags/retail-task-management-software) [ Employee Scheduling Software ](https://www.g2.com/tags/employee-scheduling-software)[ Employee Engagement Software ](https://www.g2.com/tags/employee-engagement-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.&title=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WorkJam+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss%0aAsk+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.) 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[ Employee Communications Software ](https://www.g2.com/tags/employee-communications-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software)[ Microlearning Platforms ](https://www.g2.com/tags/microlearning-platforms)[ Retail Task Management Software ](https://www.g2.com/tags/retail-task-management-software) [ Employee Scheduling Software ](https://www.g2.com/tags/employee-scheduling-software)[ Employee Engagement Software ](https://www.g2.com/tags/employee-engagement-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.&title=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WorkJam+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss%0aAsk+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.) 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[ Employee Communications Software ](https://www.g2.com/tags/employee-communications-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software)[ Microlearning Platforms ](https://www.g2.com/tags/microlearning-platforms)[ Retail Task Management Software ](https://www.g2.com/tags/retail-task-management-software) [ Employee Scheduling Software ](https://www.g2.com/tags/employee-scheduling-software)[ Employee Engagement Software ](https://www.g2.com/tags/employee-engagement-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.&title=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WorkJam+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WorkJam+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss%0aAsk+WorkJam+questions+and+get+answers+from+expert+users+in+our+WorkJam+Discussions+section.) 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Answer a few questions to help the WorkJam community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fworkjam%2Fdiscuss%3Fsmall_ask%3Dworkjam) No