UniFocus Reviews & Product Details

UniFocus is a well-established innovator in labor-management solutions, time and attendance systems, employee engagement and customer satisfaction. Our tools leverage UniFocus's deep well of industry expertise to make easy work of labor forecasting, budgeting, scheduling and compliance. Our integrations mean that our cloud-based tools can connect to your existing systems and provide powerful business insights from any device. The robust collection of expert software, combined with outstanding consulting services and a performance guarantee, make it the most effective and reliable integrated solution for optimizing workforce performance. Built for hospitality, restaurants, retail, healthcare, senior living and any other industry with dynamic staffing needs.

Seller

UniFocus

Discussions

UniFocus Community

Languages Supported

English, Spanish, Chinese (Traditional)

Overview by

Corey McCarthy

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AS

Austin S.

House Attendant

Hospitality

Mid-Market (51-1000 emp.)

11/20/2019

"Simple and easy to use"

2.5/5

What do you like best about UniFocus?

The app is very simple and easy to use for any experience level. It keeps the user logged in on their device so they don't have to worry about remembering their login info and its easy to find what you're looking for. Clocking in and out is almost always quick and simple (so long as you have a decent internet connection). Review collected by and hosted on G2.com.

What do you dislike about UniFocus?

It does lack some features (at least the android app does) which are pretty annoying if you need them. For example, at work, we have a point system (like when we have to call off work on a scheduled day or when we are late or if we have a no-call-no-show we get points for those) and every now and then when I want to see how many points I have on my record or when certain points will be reset and removed from my record. That kind of information is not available when using the app. Review collected by and hosted on G2.com.

What problems is UniFocus solving and how is that benefiting you?

Since my workplace transitioned to using UniFocus, it has helped alleviate problems with everyone being able to clock in on time. In my department we have well over 150 (almost 200 I think) employees and about 80% of us work the same shift (9am-5:30pm). We only have 2 punch terminals (one for the in-house employees and another for the temp agency employees) so with all of us trying to clock in at the same time everyday it would be irritating and sometimes stressful. Now, with UniFocus, we are able to clock in using our cell phones via the UniFocus app so there's no more people pushing their way up front or crowding around the punch terminals and everyone can clock in at the same time, on time. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

9/13/2018

"Uni-Awesome"

4.5/5

What do you like best about UniFocus?

I like how easy it is to use! I also like how you can access this program via a website and it doesn't have to be installed on your computer. Review collected by and hosted on G2.com.

What do you dislike about UniFocus?

The graphics are kind of boring. Also, the machines set up for finger printed malfunctions frequently, but it is easy to fix. Review collected by and hosted on G2.com.

Recommendations to others considering UniFocus:

Make sure your Java is updated to the latest version at all times. This will make it load a hundred times faster. Review collected by and hosted on G2.com.

What problems is UniFocus solving and how is that benefiting you?

We use this for optimal scheduling. It truly works if used correctly. It lets managers know how to schedule effectively throughout the different departments in the hotel. It is also handy when using it for payroll. Very simple. Review collected by and hosted on G2.com.