Tickd Reviews & Product Details

Tickd Overview

What is Tickd?

A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets. Improve team communication and collaboration, working in harmony with email and Slack. Track progress and see results.

Tickd Details
Website
Discussions
Tickd Community
Languages Supported
English
Product Description

A simple yet powerful tool to organise your team projects and more.


Seller Details
Seller
CodeArcs
Company Website
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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Tickd Reviews

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Government Technical Monitor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the fact that you can track tickets the most. Review collected by and hosted on G2.com.

What do you dislike?

I don’t like how little user management there is Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems solved are about making sure customers get their work done on time, and the benefits have been more customer satisfaction. Review collected by and hosted on G2.com.

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Cashier
Wholesale
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

There are many project management tools, but this one focuses on GTD directors and the management of ticket work among team members. The main feature is its deep integration with email, the fact that we can make customers interact with our team simply by responding to an email is the simplest feature that makes everything work..... It is quick to get to your continuous daily tasks like creating and updating tickets, it is easy to generate reports and summaries. It works well for Agile and SCRUM, or just to track states if you prefer.....documentation of schedules, dates, details ... flexibility in the transfer of tickets ... connections to Slack. He is a great multi-user tool..... Review collected by and hosted on G2.com.

What do you dislike?

Some features require additional clicks to arrive, but the TickD team has been very responsive to make things easier to use.. The team is great. Super receptive and tenacious.. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It works perfectly well it's simple your bear I highly recommend it., Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have used it for years, working on tickets and project management, dealing with milestones, tickets, timelines, time tracking, etc. I also use Jira and others, but I keep coming back to Tickd. I like it a lot more. I am efficient attractive and I would not change it.. Tickd helps me manage the large amount of things I have to do. I can plan new projects in advance and replicate old ones. As the company expands, I hope to use many other functions.. Review collected by and hosted on G2.com.

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Open Discussions in Tickd
SK
IT Network Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it is easy to use and that it has integration functions to finish the projects on time, with a free version that has very good functions to do all the work as if you were really paying for this software. Personally, I love that you can add external users and receive email notifications. We manage our projects without having to do a training to learn how to use the software, because anyone with basic computer skills does it without problems. Review collected by and hosted on G2.com.

What do you dislike?

The only disadvantage that I have seen in Tickd is that it cannot be integrated with the calendar, I don't like that and the developers of this software should solve it immediately. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The only recommendation I can offer to new users is that they ask all their questions to the technical support service, because the truth is that they are very attentive and should do so, because although it is easy to use, they must be configured correctly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We found this software because we had shortcomings to carry out projects quickly for our clients, and this software is easy to use, allocates tickets to users, organizes members creating priorities and the development of the project is more effective. Review collected by and hosted on G2.com.

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Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tickd works best for Agile and Scrum. Team Tracking and Reporting is very simple and easy in this tool. Review collected by and hosted on G2.com.

What do you dislike?

Some Project Management and Analytics tools are missing. It would be easy to and faster to understand the process if these are included. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reporting and Tracking the Tickets assigned to team members has helped a lot to improve the ticket Management. Review collected by and hosted on G2.com.

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Executive Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like how easy and quick it is to upload media files that contain tasks into the system for discussion purposes.One can set milestones,due dates using Gantt chart.Easy to use with an intuitive dashboard to track progress of tasks. Review collected by and hosted on G2.com.

What do you dislike?

I have not had any bad expereinc with Tickd so far so good. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Tickd is reliable for users to finish all their projects on time and it has great tool to perform risk analysis. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Resource allocation on projects is manageable using Tickd and we are able to save money.Tasks can be managed from anywhere at anytime using mobile devices. Review collected by and hosted on G2.com.

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Computer and Information Systems Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is easy and fast to create tasks and assign them to team memebers and set up due dates.Priotizing tasks is effective for management of projects.Team memebers can assess the to do list and see which projects need to be completed. Review collected by and hosted on G2.com.

What do you dislike?

Great software for project management and collaboration.I am happy to have used Tickd as i have not found anything to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a reliable tool for managing projects and improving team work in your organization.I highly recommend Tickd. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Many team members can discuss projects and comment using the same system with ease promoting collaboration and productivity. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use and easy to learn. It had all the features we needed. Tickd allowed my team to manage multiple products/teams from one place. It allowed communication on specific user stories amongst the team. We were easily able to track and manage our workflow and backlog within specific releases. We also really liked the color coded priority levels which let us easily identify which tasks were urgent and which could be held off for later as needed. Review collected by and hosted on G2.com.

What do you dislike?

I couldn't find anything I strongly disliked about Tickd. It could probably be integrated into a few more services but it was able to handle everything I needed when I tried it. The layout was new and a little challenging for some of my teammates, but I didn't have much trouble learning how to navigate it. The one thing that would have been nice to have was automatic time tracking for time spent on tasks. There's an option to track how much time is spent on a task, but it's not done automatically. Our team hasn't had that with other project management software though so we weren't expecting it, it just would have been nice to have. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great if you're looking for an easy to use and learn project management tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our team used Tickd to help simplify our project management. We were able to organize our product by release schedules, manage multiple projects/teams in one place, and track the amount of work and effort spent on tasks. We were also able to color code task priority to see at a glance which tasks were high priority. Review collected by and hosted on G2.com.

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UB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We won't need a manual to get your team up and running.

Tickd is easy to setup and intuitive to use.and has the right amount of options for you to set up projects Review collected by and hosted on G2.com.

What do you dislike?

Trial version was effective but when i opted for its paid version, things turned out to be worst Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is simple to use,great interface Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It works seamlessly with email and integrates with tools you already use. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

As per my personal uses of this Tickd awesome helpful to running business apart from other hoster of quality apps. Review collected by and hosted on G2.com.

What do you dislike?

Sorry I didn't get anything which would be dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Share my cloud data to my employer as well as public. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

How it is scabale to your business and so easy to use and communicate with your team and share resources with them. Interface is also intuitive Review collected by and hosted on G2.com.

What do you dislike?

It does not support Gann charts yet which is a must to trwch project progress and track deadlines Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Resource sharing with selective teams or groups of people

Sharing ideas in a cohesive manner

Inexpensive Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great tool to simply the complex world of project management. Integrates with many of my favorite communication and marketing tools to save even more time. Review collected by and hosted on G2.com.

What do you dislike?

Takes a bit to learn the ropes up front. Amount of functionality is high, not all features are equally helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good project management tool for beginners. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time management, project budgeting, and organization of lots of tasks. Make it so much easier to do my job! Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Tickd is helpful in managing projects for business and school Review collected by and hosted on G2.com.

What do you dislike?

I don’t like the fact it cost 15$ a month and it’s kind of limited for my school projects Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am managing a problem with ppl at work scheduling and what tasks need to be done Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The feautes, easy-navigation and understandable GUI's. Review collected by and hosted on G2.com.

What do you dislike?

Slow server response. It needs thorough time save your work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just be patient and work one at a time. Recommended to upgrade slow-performing PC's to the latest version and higher RAM capacity. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

More on collaboration and inter-company communication. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like how easy it is to stay on top of my projects and compile reports if needed. The trial was a good way to give it a go at first too. Easy to learn software. Review collected by and hosted on G2.com.

What do you dislike?

Reporting could be made stronger still yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Trial first and then decide. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking my time spent on given tasks and reporting progress made. Review collected by and hosted on G2.com.

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Mentor / Project Reviewer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I enjoy the simplicity and ease of use.

The time sheet and integration features are definitely a plus.

Clean and professional UI.

The trial gives access to all the features so you can test it without the need to pay anything.

Integrates with Slack and the most popular version control systems.

It has Email notifications and you can add external users.

For big companies the price packages are more attractive than those of the competition.

Project management made simple without having to know any specific project management methodology. Review collected by and hosted on G2.com.

What do you dislike?

There is a time sheet for manual time tracking, however no way to automatically track a time spent on a task.

Time reports seem to be based on task age rather than time sheet data. It would be good to have time reports by ticket, project and user.

It lacks visualisation tools or integrations with such, like integration with calendar. PM boards would be useful.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fast learning curve to work with the product.

Reliable and efficient product that integrates with modern technologies.

Is good to manage projects, create tickets and assign tasks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking for a tool that aids project management and collaboration, fulfilling the following needs:

- Time sheet

- Source code repository integration

- Create projects and assign tickets to users

- Organise tasks by priorities

Regardless of any dislikes, I would place as more preferences for what I feel should be added. However after comparisons and searching for an ideal Project Management system, Tickd is top of the list for a favourite. It is a fantastic, well built product. Review collected by and hosted on G2.com.

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AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Fast way to see and respond updates via email Review collected by and hosted on G2.com.

What do you dislike?

Not popular on many platforms and companies so most people are not introduced Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is easy to plan the workload and schedule a good amount of people Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Simplicity & efficiency at affordable cost Review collected by and hosted on G2.com.

What do you dislike?

Do not see significant downsides as such with the tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Task management & collaboration ease Review collected by and hosted on G2.com.

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