--- title: ScriptRunner for Jira Reviews meta_title: 'ScriptRunner for Jira Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how ScriptRunner for Jira works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 26 scale: '5' date_modified: '2026-09-28' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

ScriptRunner for Jira Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy-to-use automation features of ScriptRunner, enhancing efficiency and streamlining workflow execution. (11 mentions)
Users value the high customizability of ScriptRunner for Jira, enabling tailored automation and enhanced functionality. (11 mentions)
Users appreciate the flexibility and customization of ScriptRunner for Jira, enhancing their automation capabilities significantly. (10 mentions)
Users commend the ease of use in ScriptRunner for automating tasks, enhancing workflow efficiency and customization. (8 mentions)
Users value the total control Jira Integration offers for customization, empowering both admins and developers effectively. (8 mentions)
Users find ScriptRunner for Jira to be complex to set up and use, particularly those lacking scripting skills. (3 mentions)
Users find difficult learning curves with ScriptRunner, particularly those without prior scripting experience or programming knowledge. (2 mentions)
Users find the insufficient information problematic, as outdated documentation hinders effective tool utilization. (2 mentions)
Users find ScriptRunner for Jira has a challenging learning curve due to its advanced scripting capabilities and complexity. (2 mentions)
Users sometimes experience performance issues with ScriptRunner for Jira, especially regarding extensive customizations affecting system efficiency. (2 mentions)

5 Pros or Advantages of ScriptRunner for Jira

5 Cons or Disadvantages of ScriptRunner for Jira

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best App so far in Marketplace to tweak Jira as per your needs"
4.5/5
What do you like best about ScriptRunner for Jira?

Gives total control to Jira Admins/ Developers to define customisations.

There are numerous modules available, including Scripted Fields, Listeners, workflow modules, Custom Rest Endpoints etc..

So far there are no other plugins in the marketplace which is as powerful as Script Runner Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

The plugin is a little on the expensive side.

One needs to have development skills to use the modules.

It is tricky to write the scripts especially Conditions and Validators in the Jira Cloud Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Honest Review about Jira"
4/5
What do you like best about ScriptRunner for Jira?

ScriptRunner for Jira helps in automating and customizing my tasks easily. It helps me in saving time by automating repetitive tasks so that I can focus on more important work. Also, I feel it's a user-friendly tool. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

It's a bit complicated to use, especially if you're not a coding expert. Sometimes, it slows down the system, making work less efficient. Review collected by and hosted on G2.com.

Gaurav  P.
GP
Gaurav P.
Quality Analyst
Small-Business (50 or fewer emp.)
"Best for automation tasks"
5/5
What do you like best about ScriptRunner for Jira?

It is easy to use with automating issue creation, updating fields, and assigning issues with Scriptrunner. Automation helps improve efficiency and integration in workflow execution for the implementation of tasks. That's why I use it frequently with great customer support. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

I don't think there is any issue with this tool, but sometimes the process of implementation is slow, yet it's working fine. Review collected by and hosted on G2.com.

Kumar A.
KA
Kumar A.
Machine Learning Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Script Runner for Jira"
4/5
What do you like best about ScriptRunner for Jira?

I appreciate ScriptRunner for Jira for its powerful scripting capabilities, automation features, and the ability to customize and extend Jira functionalities through scripts. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

I find ScriptRunner for Jira challenging to learn due to its advanced scripting capabilities. Additionally, it might require careful management to avoid potential issues with complex scripts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"My review of scriptrunner for jira for the usecases that I worked on"
3.5/5
What do you like best about ScriptRunner for Jira?

ScriptRunner for Jira improves the flexibility and usefulness of the platform with several benefits. With its help, users can reduce manual labor and increase efficiency by automating complex operations, customizing fields, and creating dynamic forms. With its large pre-built script library and intuitive UI, ScriptRunner enables customers to customize Jira to meet unique business requirements. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

Although ScriptRunner for Jira provides extensive customization, some users might find learning the scripting language, Groovy, difficult. Over-reliance on intricate scripting may cause maintenance problems, particularly for non-programmers. Extensive customisation might also affect system performance and raise the possibility of mistakes. Regular Jira changes could necessitate modifying the script, which could lead to compatibility problems. It's important for users to carefully weigh simplicity versus customisation in order to prevent any potential ScriptRunner downsides. Review collected by and hosted on G2.com.

RK
rajat k.
Small-Business (50 or fewer emp.)
"best product for manage work"
5/5
What do you like best about ScriptRunner for Jira?

it's ease to use with best customer support and with number of features which provide integra Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

there is nothing about dislike which i explain all the past is good Review collected by and hosted on G2.com.

Shivam S.
SS
Shivam S.
Test Engineer
Enterprise (> 1000 emp.)
"Boosting Productivity with ScriptRunner"
5/5
What do you like best about ScriptRunner for Jira?

It allows users to write custom Groovy scripts to automate various tasks, extend Jira functionality, and perform advanced customizations. It enables the automation of complex workflows by scripting conditions, validators, post-functions, and listeners. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

Inadequate or poorly organized documentation can be a significant drawback. Users often rely on clear and comprehensive documentation to understand how to use the features of a tool effectively. Review collected by and hosted on G2.com.

Vaibhav P.
VP
Vaibhav P.
Software Engineer
Enterprise (> 1000 emp.)
"Best Plugin in market for Jira"
5/5
What do you like best about ScriptRunner for Jira?

I have used ScriptRunner in my day to day work, it helps a lot in terms of creating custom scripts. ScriptRunner provides good customer support with multiple advanced features. Easy to use while implementing daily tasks. ScriptRunner has good automation capabilities where we can use automation in our daily tasks. It gives all admin control for customizing Jira. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

ScriptRunner is a good learning module, there's nothing to dislike. It should be easily adoptable... Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"ScriptRunner for Jira"
4/5
What do you like best about ScriptRunner for Jira?

It allows users to create custom workflows, automate repetitive tasks, and enhance Jira's capabilities beyond its out-of-the-box functionalities. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

ScriptRunner can be complex to set up and use, especially for users without scripting experience. Review collected by and hosted on G2.com.

Vanisha A.
VA
Vanisha A.
Software Engineer
Enterprise (> 1000 emp.)
"Best Script Runner in market for Jira"
4.5/5
What do you like best about ScriptRunner for Jira?

This plugin is a great help when you want to extend your behaviours, listeners and even some custom scripts. It is very friendly and easy to use. It is a great plugin for customization, automation of workflows, JQL and much more. If you have good hands on on scripts you can easily create wonders with this plugin. Review collected by and hosted on G2.com.

What do you dislike about ScriptRunner for Jira?

Certainly, Templates can be improved and interfaces can be improved vertically and horizontally which is now not that user friendly. Review collected by and hosted on G2.com.