Text Request Reviews & Product Details

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

Product Website

Seller

Text Request

Discussions

Text Request Community

Languages Supported

English

Overview by

Kenneth Burke (VP of Marketing)

Pricing

Pricing provided by Text Request.

Basic

Starting at $59.99

Per Month

View More Pricing Information

Text Request Integrations

(2)

Verified by Text Request

Text Request Media

Classic view of the Text Request Dashboard and a view of our Mobile App

This is the group messaging feature from Text Request

Text Request Demo - Showcase: Hubspot integration

Text Request Integrates with the popular CRM HubSpot, and others!

Text Request Demo - New Feature: Receptionist

Never miss a lead! Stop missing calls, and start closing sales. The ultimate answering service to drive small business success.

Text Request Demo - Payments by Text Request

Our Text to Pay feature.

Our SMS Chat Widget. Bring in more leads from your website.

Get a quick look at how Text Request can help you better connect with customers by texting through your office phone number. See more at textrequest.com.

Official Downloads

(2)

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Text Request Reviews (943)

View 3 Video Reviews

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Verified User in Medical Practice

Small-Business (50 or fewer emp.)

4/18/2024

"text request and medical office"

4/5

What do you like best about Text Request?

we've had a lot of our staff comply and use this feature, everyone likes it Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Doesn't automatically integrate with our EHR, manually have to import contacts Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Thank you for leaving us a review. If you reach out to success@textrequest.com and let them know your EHR, they can let the development team know.

Krystal S.

Office Manager

Small-Business (50 or fewer emp.)

6/8/2023

"Keeps getting better and better"

5/5

What do you like best about Text Request?

Our entire office has nothing but praise of Text Request. The few times I have had to use customer support they have been prompt and exceeded all expectations. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

at this time I haven't found much to complain about, still no complaints Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Krystal, thank you so much for taking the time to leave us a review. So glad that the transition from your old provider was smooth!

anette d.

Customer Service Representative

Small-Business (50 or fewer emp.)

3/12/2024

"Makes life easier!"

5/5

What do you like best about Text Request?

What I like best about Text Request is that as an agency, we can plan ahead and send mass text messages in order to create engagement with our customers. We use it daily at our office and could not imagine what we would do without it! Text Request is a value to our office and extremely easy to use. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I do not have anything in mind. I enjoy using it. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Anette, thank you for leaving us this review. So happy to hear that we are helping you make your life easier.

Jonathan R.

Programer

Mid-Market (51-1000 emp.)

4/18/2025

"Works like a charm."

5/5

What do you like best about Text Request?

Helps stay connected with clients. Love the program. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

There is not much I dislike. Its a good program. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Jonathan, thank you for leaving us a review.

Verified User in Construction

Small-Business (50 or fewer emp.)

9/19/2024

"Great Service for our Garage Door Business"

4.5/5

What do you like best about Text Request?

We've been using this landline texting service for our garage door business, and it's been fantastic! It makes communication with our customers so much easier and more efficient. We can quickly send updates, schedule appointments, and answer any questions they have. It's definitely a game-changer for our operations. Highly recommend it to any business looking to streamline their customer interactions! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

The cost. It feels a bit steep. That may be because I was used to paying 1/3 as much when I had the service with another company. Just my two cents! Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Thank you so much for leaving this review. We love your use case!

Matthew J.

Guest Experience Specialist

Mid-Market (51-1000 emp.)

11/26/2024

"Huge fan of Text Request"

4.5/5

What do you like best about Text Request?

I like the availability to work on texts as a team, our whole team can promptly answer texts and can pick right up where someone else left off. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Sometimes it does not show when someone else is typing, so two people end up responding to the same message. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Matthew, thank you for leaving us a review. Please reach out to support@textrequest.com when the typing doesn't show up.

Daniela A.

Admin Assistant

Small-Business (50 or fewer emp.)

6/8/2023

"Convenient Messaging Application for Business"

5/5

What do you like best about Text Request?

What is most helpful is the ability to create a new contact easily. As this is a messaging-only application, the interface provides easy accessibility to all its features. The abilty to easily add and archive new and old contacts is also very convinient. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I dislike that it marks some messages as spam, and it causes a delay in communication. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Daniela, thank you so much for taking the time to leave us a review. Sorry to hear that some of your messages are being marked as spam. Messages are marked as Spam by the carriers receiving them (AT&T, Verizon, Mint Mobile, Etc.), not by Text Request. Our Success team would love to talk through Spam, so we can ensure your messages are being delivered.

Brian T.

Staff Member

Small-Business (50 or fewer emp.)

9/10/2024

"Best SMS service for your Business"

5/5

What do you like best about Text Request?

I like that is a good option to communicate with customers or notify something important, I also like the way they engage with customers to take advantage of its features Review collected by and hosted on G2.com.

What do you dislike about Text Request?

The user Interface seems difficult to me when I try to search old messages Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Thank you for leaving us this review. Please reach out to success@textrequest.com so they can look into your search issues.

Jose O.

DME Coordinator

Mid-Market (51-1000 emp.)

4/24/2024

"Awesome and easy!"

5/5

What do you like best about Text Request?

Easy to contact our patients without the hassle of being unable to reach them due to them thinking we are a spam caller.

Easy to provide the best customer service when we are able to communitcate to a patient when they might not be avaiable. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Sometimes members say they do not receive our messages but its one in ton.

Other than this nothing else really to dislike. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Jose, thank you for taking the time to leave us a review. Please reach out to success@textrequest.com to talk about your delivery.

Patricia S.

Billing Assistant

Small-Business (50 or fewer emp.)

9/19/2024

"Amazing way to contact costumers"

5/5

What do you like best about Text Request?

I't easy to use, has a quick reply from their customer support, the integration with our systems was perfect, the implementation was quick enough to have our team ready in a few minutes. We use it everyday, for direct messages and for scheduled messages. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Nothing at all, I have been using it since 2020 and works amazing. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

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Patricia, thank you for this review. So glad the past 4 years with Text Request have been good.

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Pricing Options

Pricing provided by Text Request.

Basic

Starting at $59.99

Per Month

Starter

Starting at $145.00

Per Month

Corporate

Starting at $295.00

Per Month

Enterprise

Starting at $575.00

Per Month

View More Pricing Information

G2 Deals

Exclusive savings on Text Request through G2 Deals

Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing

How to claim this offer

1. Navigate to the landing page and select your Text Request plan 2. Continue through the checkout process 3. Enter code "G2Deal" in the Referral Code at payment to claim 20% off the first 3 months on ANY plan!

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