--- title: Text Request Reviews meta_title: 'Text Request Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 972 reviews by the users' company size, role or industry to find out how Text Request works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 972 scale: '5' date_modified: '2026-11-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Text Request Reviews & Product Details

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Text Request Reviews (972)

View 3 Video Reviews
Reviews

Text Request Reviews (972)

View 3 Video Reviews
4.6
972 reviews

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Alyssa C.
AC
Alyssa C.
"Great for Direct Communication, But Pricey"
3/5
What do you like best about Text Request?

I really appreciate that Text Request allows us to have direct communication with our customers without the hassle of emails. I also value the mobile app because it lets me keep in touch with my customers while I'm on the go and might not be at my computer. Additionally, I like the group text features, even though they could be improved. I find the accessibility of the platform really nice, making it convenient for business marketing texts. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Uploading contacts could be more easily done. Sorting them with the group messaging feature is a little complicated and takes several extra steps. The cost per text is pretty expensive, and it's cumbersome with the character limits and emojis and images costing more. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for taking the time to leave us a review. Happy to hear that we help communicate with your customer. Please reach out to success@textrequest.com to talk about your contact upload concerns. We love to hear from our users.

Jessica C.
JC
Jessica C.
Office Manager
Small-Business (50 or fewer emp.)
"Great for Small Business!"
5/5
What do you like best about Text Request?

This is such an easy to use option for communicating with our customers. Even my boss who is not computer savvy picked it up quick! We were able to transfer all of our contacts seamlessly from our other service! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Unable to send and receive video messages. This is a minor issue because we only have a handful of clients that want to share videos with us. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Jessica, thank you for updating your review! we Appreciate your continued support! Please reach out if you have any questions.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Essential Tool for Multilingual Recruiting"
5/5
What do you like best about Text Request?

I like that Text Request is easy to use, making it simple to incorporate into our recruiting program. It allows our recruiters to reach out to applicants by text, handling prescreening questions and scheduling interviews seamlessly. I appreciate that it enables our English-speaking recruiter to communicate effectively with Spanish-speaking applicants by sending prescreen questions and setting up interview times in Spanish. The initial setup process was very simple and straightforward, which was a big plus for us. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

We haven't found anything we dislike at this point. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you so much for leaving us a review. Glad to hear that Text Request has provided you a way to recruit no matter the language. Thanks again. please reach out with any questions.

Mary K.
MK
Mary K.
Mid-Market (51-1000 emp.)
"Effortless Group Texting and Scheduling"
5/5
What do you like best about Text Request?

I use Text Request for my real estate brokerage because it's very simple to use. I love that I can schedule texts and even have weekly events texted automatically, making it a 'set and forget it' process. The platform is simple, whether I'm sending group texts or scheduling ahead. It's also handy for sending fliers. I've also appreciated the straightforward setup experience, with a 1-1 Zoom call that made learning the program easy. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

There is nothing I dislike Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

We’re thrilled that our "set and forget it" scheduling is helping you boost attendance and save time at your brokerage. It’s great to hear the 1-1 setup made a difference, too—we're happy to have you with us!

Paul T.
PT
Paul T.
Director
Mid-Market (51-1000 emp.)
"Easy Workspace and Helpful Textrequest Team Support"
4/5
What do you like best about Text Request?

Easy workspace and helpful Textrequest team members providing help Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Nothing that we have found yet. We are still in our initial implementation of the software Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Paul, thank you for taking the time to leave us a review. Glad to hear Text Request is working out for you. Did you know we also have a chrome extension? Please reach out to success@textrequest.com and talk to them about it, they can help by showing you how its used.

Pauline R.
PR
Pauline R.
CMA
Small-Business (50 or fewer emp.)
"Faster Patient Communication Made Easy"
5/5
What do you like best about Text Request?

It helps with faster communication for patients Review collected by and hosted on G2.com.

What do you dislike about Text Request?

nothing I like all aspects of this product Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Pauline, thank you for leaving us a review. Glad it is saving you and your patients time.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Business and Customer Friendly "
5/5
What do you like best about Text Request?

Text Request is very user friendly. I really like that you can customize your viewing choice. Very easy to navigate, The response time seems to be faster Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I would like to see a pop up notification in addition to the sound notifcation when a new text has came in Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for taking the time to leave us a review.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Never Miss a Booking—Clients Can Reach Us Anytime"
5/5
What do you like best about Text Request?

Clients can contact us anytime and we don’t miss any customers trying to book. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Did not like having to wait so long for the set up process. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for leaving us a review. Sorry to hear that the set up process seemed, long. Was it the 10DLC registration? or onboarding? We'd love to know so we can best address it. Please email: success@textrequest.com and just reference this review. Thank you again!

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"TextRequest review!"
4/5
What do you like best about Text Request?

Easy to use, easy to keep up with employees Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Sometimes the home screen can be a little glitchy with most recent texts Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for leaving us a review.

PW
Poorvi W.
CSR
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Easy to Use and Convenient App"
5/5
What do you like best about Text Request?

Very easy to use even for the beginners. Convenient app Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Log out issue again and again from the app Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for leaving us a review.

Questions about Text Request? Ask real users or explore answers from the community

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Fred Astaire Dance Studios - F.
FF
Fred Astaire Dance Studios - Framingham
•
Last activity 8 days ago

How long did Text Request take to get approved and set up for you?

Timothy N.
TN
Timothy Nguyen
•
Last activity over 4 years ago

What benefits have you had with Text Request?

Pricing Options

Pricing provided by Text Request.

Basic

Starting at $59.99
Per Month

Starter

Starting at $145.00
Per Month

Corporate

Starting at $295.00
Per Month
Text Request Comparisons
Text Request Features
Text Message (SMS)
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Bulk SMS
Two-Way Text Messaging
Text Scheduler