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Text Request Reviews & Product Details

Pricing

Pricing provided by Text Request.

Basic

Starting at $59.99
Per Month

Text Request Integrations

(2)
Verified by Text Request

Text Request Media

Text Request Demo - Queue Classic
Classic view of the Text Request Dashboard and a view of our Mobile App
Text Request Demo - Group Messaging
This is the group messaging feature from Text Request
Text Request Demo - Showcase: Hubspot integration
Text Request Integrates with the popular CRM HubSpot, and others!
Text Request Demo - New Feature: Receptionist
Never miss a lead! Stop missing calls, and start closing sales. The ultimate answering service to drive small business success.
Text Request Demo - Payments by Text Request
Our Text to Pay feature.
Text Request Demo - SMS Chat Widget
Our SMS Chat Widget. Bring in more leads from your website.
Get a quick look at how Text Request can help you better connect with customers by texting through your office phone number.

See more at textrequest.com.
Play Text Request Video
Get a quick look at how Text Request can help you better connect with customers by texting through your office phone number. See more at textrequest.com.
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Text Request Reviews (941)

View 3 Video Reviews
Reviews

Text Request Reviews (941)

View 3 Video Reviews
4.6
941 reviews

Pros & Cons

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Yanni .
Y
Digital Marketing
Small-Business (50 or fewer emp.)
"Seamless & Effective"
What do you like best about Text Request?

We've been using the Text Request Widget on our site for a few months now, and it's been a total game-changer. It's easy to install, super user-friendly, and helps us connect with customers instantly. We've seen a noticeable boost in engagement and lead conversions. Highly recommend it to any business looking to streamline communication! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

The only downside is that we’d love to see more customization options for the website widget to better match our branding and layout. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Yanni, thank you so much for leaving us a review. Please reach out to success@textrequest.com and let them know what types of customizations you'd like to have on the SMS Widget.

SA
assistant
Hospitality
Small-Business (50 or fewer emp.)
"User friendly"
What do you like best about Text Request?

the app works like a beast, the quick way to communicate with clients since not everyone is available for a call and this software is the best option to bridge that gap. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

There is a slight glitch from time to time that takes the text message a little to load then to reflect to be sent. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Stephanie, thank you for leaving us a review. Please reach out to support@textrequest.com whenever you run into that glitch.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Effortless Patient Communication, No Phone Needed"
What do you like best about Text Request?

I love hearing from patients without having to pick up the phone Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Sometimes is confusing on desktop, especially with several conversations Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you so much for leaving us a review! Love your use case! If you need help with our desktop app, please reach out to success@textrequest.com

Dick R.
DR
Director of Franchise Development
Small-Business (50 or fewer emp.)
"Text request works!"
What do you like best about Text Request?

Text request is great at contacting my candidates any time of day and allows me to schedule meetings and keep them engaged. It was really easy to set up a workflow within my CRM and the support team is awesome! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

At this time there is nothing I dislike about Text Request. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you so much for taking the time to leave us this review. We love you use-case! please let us know if you ever have any questions.

Justin H.
JH
AVP of Product Development
Mid-Market (51-1000 emp.)
"Easy to Use and Manage Communication Channels"
What do you like best about Text Request?

The new features seem to be rolling our regularly now which is great! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

After they were recently acquired it seems like things are changing and I'm not sure that is for the best yet. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Justin, Thank you so much for leaving us a review. It means the world to us, that you took the time to do so. Please reach out if you experience any issues.

Jack B.
JB
Insurance Manager
Small-Business (50 or fewer emp.)
"Premium Communication Made Simple"
What do you like best about Text Request?

Excellent communication is an essential part of our customer service, and Text Request makes it simple to keep organized. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Key word searching could greatly improve navigation of old conversations. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Jack, Thank you for taking the time to leave us a review. So happy to hear that we've helped you reach your customers effectively. Sorry that you don't like the creating and modifying groups. Please feel free to reach out to, success@textrequest.com

TD
Enterprise (> 1000 emp.)
"Recruiting Texting Solution"
What do you like best about Text Request?

Simple texting solution to utilize to reach candidates or employees. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Carry over unused texts from each month Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for the review, Terry. We love the use case!

gen m.
GM
sales
Small-Business (50 or fewer emp.)
"Text Request Review!"
What do you like best about Text Request?

What I appreciate most about Text Request is its Ease of implemation and the communication for businesses. The platform offers customer support, and a user-friendly interface that makes it easy to manage customer interactions via SMS. This direct form of communication enhances engagement and responsiveness, allowing businesses to build stronger relationships with their customers. In terms of frequency of use, we rely on Text Request daily. Whether it’s sending updates to clients, scheduling appointments, or answering questions in real time, it's become an integral part of our communication strategy. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

there are a couple of areas for improvement, integration with existing systems is generally straightforward, there can be challenges when trying to connect with less common software tools. Improving the ease of integration with a wider range of platforms would greatly enhance the user experience and make it more versatile for businesses with diverse tech stacks.

As for ease of implementation, while the setup is straightforward for most, businesses with more complex workflows might find it requires additional time and resources to fully leverage its features. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Gen, thank you for leaving us a review. Spam is determined by outside carriers (ATT,Verizon,Etc.) If you have specific questions please reach out to success@textrequest.com

CL
Office Manager
Small-Business (50 or fewer emp.)
"Very user-friendly text service for business use"
What do you like best about Text Request?

We are able to add department tags to each number which helps increase response time & accuracy. We can see what staff member sent a reply. There's no limit on how many people you can text. We send auto-texts via our CRM that is connected to Text Request so that important information about the clients file can go to them in a timely manner without eating at staff time. The customer support feature (via text) has been very useful when we have questions or concerns. Our office uses Text Request daily. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

When you update the Display name, you can't see the client's phone number without clicking their name to open the details window. You also can't see auto-texts sent to a client unless you manually send a text to them (then a whole list of past texts will appear). Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Crystal, thank you for taking the time to leave us a review. I've passed your dislike on to our Product team.

I am glad you enjoy our integration with your CRM, please get in touch with success@textrequeset.com with any questions.

NV
Patient Service Representative
Small-Business (50 or fewer emp.)
"Extremely efficient way to send notifications to a patient."
What do you like best about Text Request?

It is very heplful to use TextRequest to remind patient's of their future appointment dates/times. The texting process is much easier than to send out calls. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I'm not seeing any downsides so far with the application. It is a perfect way for offices to send out any imporant information without having to actually call the patient. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Nadiya, thank you for taking the time to leave us a review. We love your use case.

Pricing Options

Pricing provided by Text Request.

Basic

Starting at $59.99
Per Month

Starter

Starting at $145.00
Per Month

Corporate

Starting at $295.00
Per Month

Enterprise

Starting at $575.00
Per Month

G2 Deals

Exclusive savings on Text Request through G2 Deals

Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing

How to claim this offer

1. Navigate to the landing page and select your Text Request plan 2. Continue through the checkout process 3. Enter code "G2Deal" in the Referral Code at payment to claim 20% off the first 3 months on ANY plan!

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Text Request Features
Text Message (SMS)
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Bulk SMS
Two-Way Text Messaging
Text Scheduler
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Text Request