Text Request Pricing Overview

We've been using Text Request for over a year now, and it's been extremely helpful for our customer service reps. It has become an easier option for customers to get in contact with us over email or phone calls. The noticeable boost in engagement and lead conversions continue to rise. Highly recommend any business looking to add another way of communicating with their customers and ensure to add the widget to your website! Review collected by and hosted on G2.com.

I would like for Text Request to improve on possibly a ticketing system to be assigned to the customers phone number or if they want to open a new ticket. I believe this would help keep things organized and be able to track down history. Review collected by and hosted on G2.com.

I really appreciate that Text Request allows us to have direct communication with our customers without the hassle of emails. I also value the mobile app because it lets me keep in touch with my customers while I'm on the go and might not be at my computer. Additionally, I like the group text features, even though they could be improved. I find the accessibility of the platform really nice, making it convenient for business marketing texts. Review collected by and hosted on G2.com.

Uploading contacts could be more easily done. Sorting them with the group messaging feature is a little complicated and takes several extra steps. The cost per text is pretty expensive, and it's cumbersome with the character limits and emojis and images costing more. Review collected by and hosted on G2.com.