Text Request Pricing Overview

Text Request Pricing Key Insights

Last updated on Apr 30, 2026


Text Request offers 7 pricing editions, starting from $59.99 to $2,900. Text Request pricing tiers are designed to support different usage levels and team sizes. Text Request does not offer a free trial. Compare the Text Request pricing table below to figure out the best fit for your needs. Some plans may require you to contact Text Request for custom pricing.


Basic — $59.99 / Per Month
Starter — $145 / Per Month
Corporate — $295 / Per Month
Enterprise — $575 / Per Month
High Volume Tier 1 — $890 / Per Month
High Volume Tier 2 — $1,460 / Per Month
High Volume Tier 3 — $2,900 / Per Month
Rated 4.6 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

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Text Request Pricing FAQs

Generated using AI
Is Text Request free, or does it offer a free trial?

No. According to G2 data, Text Request does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

How much does Text Request cost in 2026?

According to G2 data, Text Request pricing in 2026 starts at $59.99 and can reach $2,900.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Text Request's official pricing page for the most current details.

Who is Text Request pricing best suited for?

Based on G2 reviewer demographics and Text Request's pricing structure on G2, Text Request is best suited for small businesses with up to 50 employees across industries like insurance, healthcare, construction, real estate, and education. These users dominate the G2 review base and consistently praise Text Request's ease of use and customer communication benefits at the Basic and Starter tiers. Mid-market organizations in staffing, automotive, and non-profit management gravitate toward Corporate and Enterprise tiers for API access and deeper integrations. G2 reviewers in high-volume industries like healthcare and hospitality benefit most from the High Volume plans, which bundle all Enterprise features with large text allotments starting at $890.00/month.

What are the key differences between the free and paid versions of Text Request?

Text Request does not offer a free version, according to G2's pricing data for Text Request. The entry-level Basic plan starts at $59.99/month and includes core features like autoresponder, message templates, tags, contact import/export, payments, and SMS chat. Text Request's higher tiers unlock progressively advanced capabilities: the Starter plan at $145.00/month adds scheduled messages, a Chrome extension, and third-party integrations; Corporate at $295.00/month adds Zapier and text merge; Enterprise at $575.00/month adds API access. G2 reviewers note that integrations being locked behind higher tiers is a common frustration, with some small business users wishing features like the Chrome extension were included in the Basic plan.

Is Text Request considered good value for its pricing?

G2 reviews of Text Request reflect a recurring tension: high satisfaction scores alongside frequent cost complaints. Most reviewers rate Text Request 4.5 to 5 stars, praising its ease of use, customer support, and communication efficiency, yet pricing is the single most cited drawback across industries. G2 reviewers in construction, insurance, hospitality, and staffing commonly note that Text Request costs significantly more than previous vendors like ZipWhip or Podium. However, several G2 users explicitly call it affordable and cost-effective, particularly in healthcare and non-profit segments. The consensus suggests Text Request delivers strong value for teams that rely heavily on SMS communication daily, but budget-conscious small businesses may find the pricing steep relative to competitors.

Text Request Pricing Reviews

(2)
Yanni .
Y
Yanni .
Digital Marketing
Small-Business (50 or fewer emp.)
"Seamless & Effective"
5/5
What do you like best about Text Request?

We've been using Text Request for over a year now, and it's been extremely helpful for our customer service reps. It has become an easier option for customers to get in contact with us over email or phone calls. The noticeable boost in engagement and lead conversions continue to rise. Highly recommend any business looking to add another way of communicating with their customers and ensure to add the widget to your website! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I would like for Text Request to improve on possibly a ticketing system to be assigned to the customers phone number or if they want to open a new ticket. I believe this would help keep things organized and be able to track down history. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Yanni, thank you so much for leaving us a review. Please reach out to success@textrequest.com and let them know what types of customizations you'd like to have on the SMS Widget.

Alyssa C.
AC
Alyssa C.
"Great for Direct Communication, But Pricey"
3/5
What do you like best about Text Request?

I really appreciate that Text Request allows us to have direct communication with our customers without the hassle of emails. I also value the mobile app because it lets me keep in touch with my customers while I'm on the go and might not be at my computer. Additionally, I like the group text features, even though they could be improved. I find the accessibility of the platform really nice, making it convenient for business marketing texts. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Uploading contacts could be more easily done. Sorting them with the group messaging feature is a little complicated and takes several extra steps. The cost per text is pretty expensive, and it's cumbersome with the character limits and emojis and images costing more. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for taking the time to leave us a review. Happy to hear that we help communicate with your customer. Please reach out to success@textrequest.com to talk about your contact upload concerns. We love to hear from our users.

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