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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$0.00
Starting at $59.99 Per Month
Slack
Star Rating
(37,454)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansText Request
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in its instant messaging capabilities, with a score of 9.5, making it a preferred choice for real-time communication. In contrast, Text Request, while still strong, has a slightly lower score of 9.3 in this area.
- Reviewers mention that Slack's integration capabilities are robust, scoring 9.0, allowing seamless connections with various third-party applications. Text Request, however, has a lower integration score of 8.2, which may limit its functionality for users needing extensive app connectivity.
- G2 users highlight Slack's superior user directory feature, scoring 8.4, which helps in managing team members effectively. Text Request shines in this area with a score of 9.7, indicating a more comprehensive user management system.
- Users on G2 report that Slack's file sharing feature is highly rated at 9.1, making collaboration easy. Text Request, while also offering file sharing, has a lower score of 8.9, suggesting it may not be as efficient for document collaboration.
- Reviewers mention that Slack's ease of setup is rated at 9.0, making it user-friendly for new teams. Text Request, however, has a higher score of 9.3, indicating that users find it even easier to get started with their platform.
- Users say that Slack's notifications feature is well-received, scoring 9.0, which helps keep team members informed. Text Request, on the other hand, has a slightly lower score of 8.6, which may affect how promptly users receive important updates.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Slack
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.2
30,730
9.2
835
Ease of Use
9.1
31,539
9.3
856
Ease of Setup
9.1
7,954
9.3
375
Ease of Admin
8.9
4,962
9.3
318
Quality of Support
8.8
21,313
9.4
736
Has the product been a good partner in doing business?
9.0
4,441
9.3
314
Product Direction (% positive)
8.7
30,044
9.4
841
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.3
148
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.3
126
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.1
13792
8.2
547
9.0
14299
8.6
632
8.6
13656
8.4
596
Business Instant Messaging
8.5
10135
7.2
474
8.1
9480
7.0
459
Business Instant Messaging
9.1
13564
8.2
553
9.2
13218
8.9
612
9.0
11670
8.2
530
Generative AI - Business Instant Messaging
7.5
1468
7.2
24
AI - Business Instant Messaging
7.5
1457
7.3
24
7.9
1459
7.8
24
7.4
1441
7.5
24
7.4
1442
7.9
23
Agentic AI - Business Instant Messaging
7.6
863
Not enough data
7.6
857
Not enough data
Setup
9.0
654
Not enough data
8.9
646
Not enough data
8.6
635
Not enough data
8.9
647
Not enough data
Management
9.0
642
Not enough data
8.6
629
Not enough data
8.9
635
Not enough data
Generative AI
7.7
549
Not enough data
Agentic AI - Workflow Management
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Not enough data
Text Messaging
Not enough data
8.7
166
Not enough data
9.0
173
Not enough data
8.6
160
Not enough data
8.6
157
Not enough data
8.0
136
Not enough data
8.4
147
Not enough data
8.5
157
Not enough data
8.1
139
SMS Platform
Not enough data
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Options
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Not enough data
Q&A Tools
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Not enough data
Knowledge Pages
8.4
322
Not enough data
8.3
326
Not enough data
8.0
315
Not enough data
8.0
312
Not enough data
7.9
309
Not enough data
8.3
310
Not enough data
Knowledge Dissemination
8.2
304
Not enough data
8.7
309
Not enough data
8.9
310
Not enough data
8.9
310
Not enough data
8.3
306
Not enough data
8.2
301
Not enough data
8.6
308
Not enough data
8.6
301
Not enough data
8.6
299
Not enough data
Agentic AI - Knowledge Base
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Not enough data
Login Options
9.0
733
Not enough data
8.4
716
Not enough data
Productivity
8.0
700
Not enough data
8.2
704
Not enough data
8.5
707
Not enough data
7.8
686
Not enough data
7.9
683
Not enough data
Customization
8.5
696
Not enough data
9.0
709
Not enough data
8.6
688
Not enough data
Agentic AI - Unified Workspaces
7.4
385
Not enough data
7.5
383
Not enough data
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1138
Not enough data
8.7
1125
Not enough data
8.5
1100
Not enough data
Administration
8.8
1120
Not enough data
8.6
1090
Not enough data
9.4
1126
Not enough data
Project management
8.7
1104
Not enough data
8.5
1083
Not enough data
8.5
1094
Not enough data
8.5
1088
Not enough data
8.5
1082
Not enough data
8.3
1059
Not enough data
8.2
1076
Not enough data
Workload
8.3
1048
Not enough data
8.8
1072
Not enough data
8.6
1050
Not enough data
8.4
1041
Not enough data
Communication & Collaboration
9.2
1092
Not enough data
9.0
1083
Not enough data
9.3
1089
Not enough data
Cost Management
8.0
1032
Not enough data
8.1
1032
Not enough data
8.1
1028
Not enough data
Integration
8.6
1041
Not enough data
8.4
1033
Not enough data
8.4
1020
Not enough data
Generative AI
7.5
981
Not enough data
7.6
978
Not enough data
Agentic AI - Work Management
7.6
484
Not enough data
7.7
481
Not enough data
8.0
480
Not enough data
7.7
482
Not enough data
Communication
9.4
1064
Not enough data
9.3
1055
Not enough data
8.8
1009
Not enough data
8.9
1003
Not enough data
9.1
1005
Not enough data
Content & Documents
9.1
1028
Not enough data
8.9
1009
Not enough data
8.7
1013
Not enough data
8.1
971
Not enough data
Controls
8.3
960
Not enough data
8.1
958
Not enough data
8.6
963
Not enough data
8.4
964
Not enough data
8.2
945
Not enough data
Project Management
8.4
957
Not enough data
8.3
947
Not enough data
8.5
950
Not enough data
8.6
948
Not enough data
Remote Collaboration
9.0
963
Not enough data
8.7
942
Not enough data
8.9
959
Not enough data
7.8
935
Not enough data
Generative AI
7.2
896
Not enough data
7.3
895
Not enough data
Agentic AI - Project Collaboration
7.4
414
Not enough data
7.6
416
Not enough data
Agentic AI - Audio Conferencing
7.3
263
Not enough data
7.5
263
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.1
9
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.0
8
Not enough data
Language & Accent Support - AI Note-taking Software
8.9
9
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
9
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
10
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
8
Not enough data
Speaker Identification - AI Note-taking Software
8.7
9
Not enough data
Consumer Intelligence
Not enough data
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Reporting
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Media Monitoring
Not enough data
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
In-House Management
Not enough data
8.3
26
Not enough data
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Text Request are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Text Request is categorized as SMS Marketing, Conversational Marketing, and Online Reputation Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.5%
Health, Wellness and Fitness
4.9%
Other
61.1%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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