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Compare Slack and Text Request 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$0.00
Starting at $59.99 Per Month
Slack
Star Rating
(38,116)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansText Request
Star Rating
(945)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Text Request. Users appreciate its swift and easy-to-use interface, which enhances team communication and collaboration.
- Users say that Slack's integration capabilities are a standout feature, making it easier to connect with other software tools. One reviewer highlighted the ability to create project-specific channels, which streamlines communication and keeps discussions organized.
- According to verified reviews, Text Request is praised for its simplicity and ease of use, particularly for teams that may not be tech-savvy. Users noted that even those less familiar with technology could quickly adapt, making it a solid choice for customer communication.
- Reviewers mention that while Text Request provides essential features for messaging, it has faced some challenges with performance, such as delays in loading new texts and occasional glitches. This can impact the user experience, especially in fast-paced environments.
- G2 reviewers highlight that Slack's file sharing capabilities are particularly strong, with features like drag-and-drop functionality that make sharing documents quick and efficient. This is a significant advantage for teams that rely heavily on collaboration.
- Users report that while Text Request offers useful features like text scheduling and the ability to see who sent a message, it may not match the comprehensive functionality and integration options that Slack provides, which can limit its effectiveness for larger teams or more complex workflows.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Slack
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.2
31,111
9.2
837
Ease of Use
9.2
32,041
9.3
858
Ease of Setup
9.2
8,423
9.3
377
Ease of Admin
8.9
5,048
9.3
319
Quality of Support
8.8
21,647
9.4
738
Has the product been a good partner in doing business?
9.0
4,527
9.3
315
Product Direction (% positive)
8.7
30,417
9.4
843
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.4
149
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.4
127
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.1
13907
8.2
548
9.0
14450
8.6
633
8.6
13758
8.4
597
Business Instant Messaging
8.5
10210
7.2
474
8.1
9541
7.0
459
Business Instant Messaging
9.1
13643
8.2
554
9.2
13271
9.0
613
9.0
11796
8.2
530
Generative AI - Business Instant Messaging
7.5
1497
7.2
24
AI - Business Instant Messaging
7.5
1483
7.3
24
7.9
1487
7.8
24
7.4
1466
7.5
24
7.4
1469
7.9
23
Agentic AI - Business Instant Messaging
7.7
894
Not enough data
7.7
883
Not enough data
Setup
9.1
687
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
694
Not enough data
Management
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Not enough data
Text Messaging
Not enough data
8.7
166
Not enough data
9.0
173
Not enough data
8.6
160
Not enough data
8.6
157
Not enough data
8.0
136
Not enough data
8.4
147
Not enough data
8.5
157
Not enough data
8.1
139
SMS Platform
Not enough data
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Options
9.2
285
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
284
Not enough data
8.9
281
Not enough data
Q&A Tools
9.1
286
Not enough data
9.1
281
Not enough data
9.1
287
Not enough data
8.7
275
Not enough data
9.1
281
Not enough data
8.9
278
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Not enough data
Knowledge Pages
8.5
343
Not enough data
8.3
343
Not enough data
8.1
334
Not enough data
8.1
331
Not enough data
7.9
326
Not enough data
8.4
329
Not enough data
Knowledge Dissemination
8.2
322
Not enough data
8.8
328
Not enough data
9.0
332
Not enough data
8.9
331
Not enough data
8.4
328
Not enough data
8.2
318
Not enough data
8.7
333
Not enough data
8.6
321
Not enough data
8.6
316
Not enough data
Agentic AI - Knowledge Base
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Not enough data
Login Options
9.0
763
Not enough data
8.5
742
Not enough data
Productivity
8.0
725
Not enough data
8.3
730
Not enough data
8.6
736
Not enough data
7.9
710
Not enough data
7.9
707
Not enough data
Customization
8.6
729
Not enough data
9.0
743
Not enough data
8.7
716
Not enough data
Agentic AI - Unified Workspaces
7.5
409
Not enough data
7.6
406
Not enough data
Compatibility
9.0
93
Not enough data
9.1
97
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1220
Not enough data
8.8
1177
Not enough data
8.5
1155
Not enough data
Administration
8.8
1175
Not enough data
8.6
1135
Not enough data
9.4
1220
Not enough data
Project management
8.7
1158
Not enough data
8.5
1122
Not enough data
8.6
1141
Not enough data
8.5
1126
Not enough data
8.6
1125
Not enough data
8.3
1096
Not enough data
8.3
1122
Not enough data
Workload
8.4
1084
Not enough data
8.8
1137
Not enough data
8.6
1090
Not enough data
8.5
1082
Not enough data
Communication & Collaboration
9.3
1401
Not enough data
9.0
1198
Not enough data
9.3
1277
Not enough data
Cost Management
8.1
1072
Not enough data
8.2
1071
Not enough data
8.1
1064
Not enough data
Integration
8.6
1107
Not enough data
8.4
1069
Not enough data
8.4
1063
Not enough data
Generative AI
7.5
1017
Not enough data
7.7
1012
Not enough data
Agentic AI - Work Management
7.7
521
Not enough data
7.8
514
Not enough data
8.1
518
Not enough data
7.8
516
Not enough data
Communication
9.4
1178
Not enough data
9.3
1175
Not enough data
8.9
1055
Not enough data
8.9
1043
Not enough data
9.1
1046
Not enough data
Content & Documents
9.1
1097
Not enough data
8.9
1041
Not enough data
8.7
1063
Not enough data
8.1
1006
Not enough data
Controls
8.3
992
Not enough data
8.1
987
Not enough data
8.7
998
Not enough data
8.4
1000
Not enough data
8.2
972
Not enough data
Project Management
8.4
995
Not enough data
8.3
977
Not enough data
8.5
995
Not enough data
8.7
987
Not enough data
Remote Collaboration
9.0
1004
Not enough data
8.7
973
Not enough data
9.0
991
Not enough data
7.8
961
Not enough data
Generative AI
7.3
927
Not enough data
7.4
923
Not enough data
Agentic AI - Project Collaboration
7.5
440
Not enough data
7.7
442
Not enough data
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.6
282
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Consumer Intelligence
Not enough data
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Reporting
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Media Monitoring
Not enough data
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
In-House Management
Not enough data
8.3
26
Not enough data
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Text Request are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Text Request is categorized as SMS Marketing, Conversational Marketing, and Online Reputation Management
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.4%
Health, Wellness and Fitness
4.9%
Other
61.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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