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Text Request Reviews & Product Details

Pricing

Pricing provided by Text Request.

Basic

Starting at $59.99
Per Month

Text Request Integrations

(2)
Verified by Text Request

Text Request Media

Text Request Demo - Queue Classic
Classic view of the Text Request Dashboard and a view of our Mobile App
Text Request Demo - Group Messaging
This is the group messaging feature from Text Request
Text Request Demo - Showcase: Hubspot integration
Text Request Integrates with the popular CRM HubSpot, and others!
Text Request Demo - New Feature: Receptionist
Never miss a lead! Stop missing calls, and start closing sales. The ultimate answering service to drive small business success.
Text Request Demo - Payments by Text Request
Our Text to Pay feature.
Text Request Demo - SMS Chat Widget
Our SMS Chat Widget. Bring in more leads from your website.
Get a quick look at how Text Request can help you better connect with customers by texting through your office phone number.

See more at textrequest.com.
Play Text Request Video
Get a quick look at how Text Request can help you better connect with customers by texting through your office phone number. See more at textrequest.com.
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Text Request Reviews (943)

View 3 Video Reviews
Reviews

Text Request Reviews (943)

View 3 Video Reviews
4.6
943 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable communication features of Text Request, highlighting its ability to streamline interactions with clients and improve response times. Many appreciate the intuitive interface and the convenience of sending attachments, which enhances overall productivity. However, some users note that the platform could benefit from better message organization options.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
arpita s.
AS
Director
Small-Business (50 or fewer emp.)
"It is a really nice platform"
What do you like best about Text Request?

secure communicating platform. We use a lot Review collected by and hosted on G2.com.

What do you dislike about Text Request?

as lots of free platforms available price should cheaper. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Arpita, thank you for leaving us this review.

Jensine J.
JJ
Phone CenterSenior Team Lead
Mid-Market (51-1000 emp.)
"Very useful"
What do you like best about Text Request?

Helps us reach patients who don't have VM set up or don't listen to their VM. This prevents the patient from having to call in. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

So far I have not ran into anything I dislike. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Jensine, thank you so much for this review.

Glad to hear we are reducing your call volume.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Great Tool to Contact Clients"
What do you like best about Text Request?

We use the templates feature for contacting clients. It saves keystrokes and time. It was very easy to switch from our previous texting system. Text Request has a number of features our previous system did not. Customer support is alway quick to reply to our inquires with more than one solution. We use it multiple times a day. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

I wish the training would allow you to see feature that you don't use. But that's the only thing I dislike. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you so much for taking the time to leave us a review. We would love to show you any features you might not currently use. Grab a time here: https://calendly.com/carolinetr/let-s-chat-about-text-request and let them know the questions and features you want to see.

See how Text Request improved
AW
Parts Receiving
Mid-Market (51-1000 emp.)
"Useful for parts assistance"
What do you like best about Text Request?

We love it because of its ability to send pics in a very timely manner Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Pretty much nothing only thing would be not being able to send files very well at certain times, but otherwise it is terrific!! Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Abe, thank you for this review.

Gabriela M.
GM
Office Manager
Mid-Market (51-1000 emp.)
"Satisfaction"
What do you like best about Text Request?

I use to like the easy way to use. We have had alot of issues. Our patients depend on our text and now our numbers have lowered. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Now it logs me out evrytime. I cannot send text messages. It shows that they are undeliverable. We did not have this problem before. It has gotten very diffult to reach our patients. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Gabriela, thank you for taking the time to leave us a review.

Verified User in Primary/Secondary Education
AP
Small-Business (50 or fewer emp.)
"A great experience"
What do you like best about Text Request?

Very easy to use. I love the convienent compose message as well as the ability to update contacts while I'm texting them on the desktop app, instead of going into a separate tab. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

The search feature isn't optimized, it does take time to get the contact I'm searching for. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Thank you for leaving us a review.

AC
People Services Specialist (HR)
Mid-Market (51-1000 emp.)
"What Make My Job That Much Easier!"
What do you like best about Text Request?

I enjoy being able to reach out to clients or employees without having to call them. It allows them to think about their response before getting back to me as well. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

When texting in general it is hard to express yourself because people can read any way they would like to. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Anthony, Thank you for leaving us a review. So happy to hear that Text Request helps you with your job!

KP
RMA/Front Office Supervisor
Small-Business (50 or fewer emp.)
"Best text service EVER!!!!"
What do you like best about Text Request?

Very easy to use and navigate thru the site. Has several very helpful tools that make it the best for our needs!!!!! The team at Text Request are very helpful and answer in record speed, always have an answer no matter the problem, they are very nice and easy to talk to!!! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

There is Absolutely Nothing that i dislike about Text Request I wouldn't change anything !!!!!!! Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Kristen, thank you so much for leaving us a review.

MH
Small-Business (50 or fewer emp.)
"Text Request helps our firm keep in touch with our clients much easier!"
What do you like best about Text Request?

What I like the most about Text Request is that our clients can easily send us photos of documents that we need. Also, it allows us to quickly give our clients an update, and keep in touch with them even after hours and on the weekend! Review collected by and hosted on G2.com.

What do you dislike about Text Request?

One thing that I dislike about TextRequest is that in the app/website, you can't easily tell if a message has been responded to or not. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Maria, thank you for this review. please reach out to success@textrequest.com

Verified User in Veterinary
UV
Mid-Market (51-1000 emp.)
"User friendly"
What do you like best about Text Request?

Allows my company to speak to clients without giving out our personal phone numbers Review collected by and hosted on G2.com.

What do you dislike about Text Request?

Sometimes the system is down when we need it the most during our business hours. This has decreased in frequency.

However, we are a veterinary practice and it does sensor out certain words. This is a little less than ideal when trying to explain specific conditions. Review collected by and hosted on G2.com.

Response from Ramey Miller of Text Request

Tatiana, thank you for leaving us a review. Sometimes carriers (ATT,VERIZON,TMOBILE,ETC.) have delivery issues which affect our users. Please reach out whenever you run into any issues.

Pricing Options

Pricing provided by Text Request.

Basic

Starting at $59.99
Per Month

Starter

Starting at $145.00
Per Month

Corporate

Starting at $295.00
Per Month

Enterprise

Starting at $575.00
Per Month

G2 Deals

Exclusive savings on Text Request through G2 Deals

Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing

How to claim this offer

1. Navigate to the landing page and select your Text Request plan 2. Continue through the checkout process 3. Enter code "G2Deal" in the Referral Code at payment to claim 20% off the first 3 months on ANY plan!

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Text Request Features
Text Message (SMS)
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Bulk SMS
Two-Way Text Messaging
Text Scheduler
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Text Request