Text Request Reviews & Product Details

TextRequest is great because we can quickly reach our clients and they can reach us. We can create groups, have an auto reply, and even schedule when our open and closed auto replies will go out. Review collected by and hosted on G2.com.

We cannot delete messages on the platform. They have to just get pushed down near the bottom. Sometimes it crashes but it usually comes back quickly. Review collected by and hosted on G2.com.

we've had a lot of our staff comply and use this feature, everyone likes it Review collected by and hosted on G2.com.

Doesn't automatically integrate with our EHR, manually have to import contacts Review collected by and hosted on G2.com.

Our entire office has nothing but praise of Text Request. The few times I have had to use customer support they have been prompt and exceeded all expectations. Highly recommend! Review collected by and hosted on G2.com.

At this time I haven't found much to complain about, still no complaints Review collected by and hosted on G2.com.

What I like best about Text Request is that as an agency, we can plan ahead and send mass text messages in order to create engagement with our customers. We use it daily at our office and could not imagine what we would do without it! Text Request is a value to our office and extremely easy to use. Review collected by and hosted on G2.com.

I do not have anything in mind. I enjoy using it. Review collected by and hosted on G2.com.

We've been using this landline texting service for our garage door business, and it's been fantastic! It makes communication with our customers so much easier and more efficient. We can quickly send updates, schedule appointments, and answer any questions they have. It's definitely a game-changer for our operations. Highly recommend it to any business looking to streamline their customer interactions! Review collected by and hosted on G2.com.

The cost. It feels a bit steep. That may be because I was used to paying 1/3 as much when I had the service with another company. Just my two cents! Review collected by and hosted on G2.com.

I like the availability to work on texts as a team, our whole team can promptly answer texts and can pick right up where someone else left off. Review collected by and hosted on G2.com.

Sometimes it does not show when someone else is typing, so two people end up responding to the same message. Review collected by and hosted on G2.com.

What is most helpful is the ability to create a new contact easily. As this is a messaging-only application, the interface provides easy accessibility to all its features. The ability to easily add and archive new and old contacts is also very convenient. Review collected by and hosted on G2.com.

I dislike that it marks some messages as spam, and it causes a delay in communication. Review collected by and hosted on G2.com.

I like that is a good option to communicate with customers or notify something important, I also like the way they engage with customers to take advantage of its features Review collected by and hosted on G2.com.

The user Interface seems difficult to me when I try to search old messages Review collected by and hosted on G2.com.

Easy to contact our patients without the hassle of being unable to reach them due to them thinking we are a spam caller. Easy to provide the best customer service when we are able to communicate to a patient when they might not be available. Review collected by and hosted on G2.com.

Sometimes members say they do not receive our messages but it's one in a ton. Other than this, nothing else really to dislike. Review collected by and hosted on G2.com.

I't easy to use, has a quick reply from their customer support, the integration with our systems was perfect, the implementation was quick enough to have our team ready in a few minutes. We use it everyday, for direct messages and for scheduled messages. Review collected by and hosted on G2.com.

Nothing at all, I have been using it since 2020 and works amazing. Review collected by and hosted on G2.com.