Text Request Reviews & Product Details

I am constantly learning more and more about text request as I use it. It has so many capabilities, from tags to importing mass quantities of contact from an excel document. The mass texting function is used frequently and has worked wonders for my company. I am a huge fan and so glad we decided to use Text Request. The ease of intergration from zipwhip was wonderful. I haven't used their customer support service, but their FAQ section is super helpful. Review collected by and hosted on G2.com.

I wish we could add more user profiles on our budget. I would also like my display view to save after veiwing a contact. Other than some minor things, I love this platform. Review collected by and hosted on G2.com.

Text Request makes it easy to message between other employees and customers. The groups feature is great to quickly send group messages to necessary contacts. Review collected by and hosted on G2.com.

Adding display names could be a step easier versus going back in to edit each person. Review collected by and hosted on G2.com.

very self explanitory, simple sweet and to the point Review collected by and hosted on G2.com.

Not able to have the company phone number linked to it. Review collected by and hosted on G2.com.

I like the notification system. I never miss a text message as the system pings whenever we get new messages and pings whenever we need to read an unread message. Review collected by and hosted on G2.com.

The previous interface for zipwhip was a bit easier in terms of seeing all the texts on one page. Also when we change the view of the messages, we find it hard to set that as a default for each time we login Review collected by and hosted on G2.com.

The Chat to Text feature is perfect for us. I don't know how I'd never seen this before, but it's brilliant! We don't offer support that requires access to our website, so the ability for customers to start a chat on our page and continue it by SMS text is super convenient. Review collected by and hosted on G2.com.

I initially had concerns about the use of a Chrome extension for implementation. However, after trying out a few competitors and comparing, I discovered that this feature is actually extremely important to the way it is able to notify the correct users to maintain more streamlined communications with our clients. Review collected by and hosted on G2.com.

Gives reassurance that patients get messages on time Review collected by and hosted on G2.com.

There isn't anything I can say that I dislike about text request Review collected by and hosted on G2.com.

I really like the stop and opt out service, makes it very professional and easy for cleints to ensure they want to be contacted. I also enjoy the group messaging abilities to reach large amounts of people at one time. There are so many more features as well but those 2 are my favorite. Review collected by and hosted on G2.com.

I believe some of the interface can be difficult to navigate or learn in the beginning, but as with everything, it takes time to adapt. Once understood the interface can be nice to work with but there is just a lot of moving parts compared to other more simple services I have used in the past. Review collected by and hosted on G2.com.

that it is web based and I do not have to switch between and cell phone and monitor! Review collected by and hosted on G2.com.

There is nothing i dislike as of right now! Review collected by and hosted on G2.com.

The simplicity of comunicating with clients on a form that everyone typically prefers Review collected by and hosted on G2.com.

I have yet to come acrosss any issues with text request Review collected by and hosted on G2.com.

It is very user-friendly, and not difficult at all to set up and utilize. Review collected by and hosted on G2.com.

Nothing in particular, sometimes I wish it was a little easier to know when you recieve a text though. Review collected by and hosted on G2.com.