Telnyx CPaaS Reviews & Product Details

Telnyx offers impressive flexibility with a clear, well-documented API. Integration with our existing tools was seamless, and call quality is excellent, even over unstable connections. I also appreciate their competitive pricing and responsive support, which answers technical questions quickly. Review collected by and hosted on G2.com.

The user interface could be a little more intuitive, especially when it comes to managing numbers and advanced settings. It takes a little getting used to at first, but once you get the hang of it, it's a very powerful tool. Review collected by and hosted on G2.com.

Our company relies on Telnyx on a daily basis to be able to reach out to our customers around the world. We use our own, pre-existing office number so nobody needs to learn a new phone number.

I called up about an issue on the Customer Portal. They service representatives were able to help me with every question I had. They stayed with me on the phone and were patient with me until we came to a conclusion. When they realized that it was an bigger problem than a simple phone call could solve, they promised me that it would be taken care of and within a few hours, I came back to the Customer Portal and I saw that the issue had since been fixed! Review collected by and hosted on G2.com.

I had to stay with support on the phone for quite some time until the issue was resolved. The support team during regular business hours proved more helpful than the support team during the "night shift". Review collected by and hosted on G2.com.

The service is very reliable. Audio is clear. The configurability within the portal is fantastic. It is easy to use for a reasonably technical person. Implementation was easy and the support assisted with any issues we had porting our numbers. We use it daily as it is our main SIP trunk provider for our phone system. It integrates perfectly with our phone system and has not caused any issues for us. Review collected by and hosted on G2.com.

There isn't much that isn't good. Their site portal login uses recaptcha and it seems poorly implemented. Review collected by and hosted on G2.com.

The platform is easy to use and that's important to me. Review collected by and hosted on G2.com.

I didn't like that I couldn't make calls due to the number validation. Review collected by and hosted on G2.com.

Telnyx offers great pricing and long-term value. Once things were resolved, the platform has been stable and cost-effective. Worth it if you're patient through the setup phase. Review collected by and hosted on G2.com.

but the initial onboarding experience leaves room for improvement. Compared to Twilio, the setup felt clunky, and the compliance steps took longer than expected. We encountered outbound messaging issues right away, and it took several support tickets — mostly canned responses at first — before getting real help. Review collected by and hosted on G2.com.

I am currently working at moving all my phone numbers to Telnyx. I have moved around 25 numbers, with 11 more on the way. Review collected by and hosted on G2.com.

It was very frustrating getting my 10DLC registration, but I suspect that it was actually the upstream provider that was the problem. Review collected by and hosted on G2.com.

We manage our SIP connections through Telnyx and have found it to be both affordable and incredibly flexible. It gives us full control over call routing, number management, and integration with our own systems. While it’s best suited for users with some technical knowledge, the customization options and transparent pricing make it a great fit for our needs. Review collected by and hosted on G2.com.

Local incoming calls still cost money, and setup can be a bit technical for beginners. Review collected by and hosted on G2.com.

What I like best about Telnyx CPaaS is the combination of strong API performance and network reliability. It’s easy to integrate with VoIP systems like Yeastar or 3CX, and I can use the API to synchronize billing, call logs, and even automate number provisioning. Review collected by and hosted on G2.com.

Nothing a s to be dislike be cause it's so much quality it's very nice Review collected by and hosted on G2.com.

The website itself is quite hard to manage, but customer support makes it worth as they are fast and always been able to solve my case. Review collected by and hosted on G2.com.

I mean as I mentioned the whole system is a bit hard. Not like finding anything, just the tech side, but its alright, thats my shortcoming. Review collected by and hosted on G2.com.

We were able to distribute numbers to all our European offices—offering a wide range of services and fair pricing. Review collected by and hosted on G2.com.

The number approval bit is to long, but it is probably necessary Review collected by and hosted on G2.com.