
It's a quick way to make Voice AI bots with a lot of integrations possible, the platform is straighforward - can learn the basics in 1 hour of youtube video. Costwise - it's one of the cheapest platform out there to make a voice AI bot. I can make a voice bot with any possible configuration I want using VAPI due to it's extensive support of all the different providers. Review collected by and hosted on G2.com.
The single worst thing about VAPI is the latency! It's not predictable. Sometimes the latency is within 800-1000ms and sometimes it goes upto 4-5s which makes it unreliable. They seriously need to improve it else users will keep walking away from VAPI. Review collected by and hosted on G2.com.

