Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Vapi AI Reviews & Product Details

Profile Status

This profile is currently managed by Vapi AI but has limited features.

Are you part of the Vapi AI team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Vapi AI.

Ad‑Hoc (Pay‑as‑You‑Go)

Pay As You Go

Agency

$500.00
Per Month

Vapi AI Media

Vapi AI Demo - Ship Voice AI agents in minutes
Vapi lets you build and deploy production-ready voice AI agents in minutes. Integrate any LLM, stream audio in real time, and add tool-calling to handle dynamic tasks—all through a simple API. Perfect for phonebots, smart assistants, and more.
Vapi AI Demo - Build Voice AI workflows
Design complex, branching conversations using Vapi’s intuitive visual workflow builder. Create IVR-style flows, connect to tools and APIs, and control voice behavior without writing custom code for every path.
Vapi AI Demo - Create evals for your Voice AI agents in minutes
Vapi makes it easy to test and iterate on your agents. Create evaluation test suites to validate behavior, catch regressions, and ensure consistent performance before going live.
Product Avatar Image

Have you used Vapi AI before?

Answer a few questions to help the Vapi AI community

Vapi AI Reviews (3)

Reviews

Vapi AI Reviews (3)

4.2
3 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Lalit A.
LA
Internshala Student Partner
Small-Business (50 or fewer emp.)
"Affordable, Easy Voice AI Bots with Great Integrations But Unpredictable Latency"
What do you like best about Vapi AI?

It's a quick way to make Voice AI bots with a lot of integrations possible, the platform is straighforward - can learn the basics in 1 hour of youtube video. Costwise - it's one of the cheapest platform out there to make a voice AI bot. I can make a voice bot with any possible configuration I want using VAPI due to it's extensive support of all the different providers. Review collected by and hosted on G2.com.

What do you dislike about Vapi AI?

The single worst thing about VAPI is the latency! It's not predictable. Sometimes the latency is within 800-1000ms and sometimes it goes upto 4-5s which makes it unreliable. They seriously need to improve it else users will keep walking away from VAPI. Review collected by and hosted on G2.com.

Bappy R.
BR
"Easy Integration, Needs UI Improvement"
What do you like best about Vapi AI?

I really like that Vapi AI is very easy to use, and the integration is straightforward. The initial setup was very easy, which was a big relief and made the whole process smooth. Review collected by and hosted on G2.com.

What do you dislike about Vapi AI?

I mean, they could improve the dashboard. It's very difficult. I have to be a developer if I want to understand all the options, like the AI, Chrome, voice mode, everything. There are lots of options, so they should have a basic mode and an advanced mode. Review collected by and hosted on G2.com.

Steve M.
SM
Owner
Small-Business (50 or fewer emp.)
"Vapi is a great open source product"
What do you like best about Vapi AI?

Best open source product and ease of use for the beginner Review collected by and hosted on G2.com.

What do you dislike about Vapi AI?

Some limits as to the functionality but mostly it is a superior and affordable product Review collected by and hosted on G2.com.

There are not enough reviews of Vapi AI for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Retell AI Logo
Retell AI
4.8
(2,017)
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.
2
ElevenLabs Logo
ElevenLabs
4.5
(1,124)
AI Voice Generator and research lab. Convert text to speech in any voice, style and language with the most powerful AI speech tool ever.
3
Synthflow Logo
Synthflow
4.5
(1,009)
Synthflow is a no-code voice AI platform that enables enterprises to automate high-volume customer calls, from appointment scheduling to support and lead qualification. With 200+ integrations and enterprise-grade security, Synthflow helps organizations scale 24/7 service while reducing costs by up to 90%.
4
Kore.AI Logo
Kore.AI
4.6
(474)
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.
5
Jotform AI Agents Logo
Jotform AI Agents
4.5
(650)
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
6
Asana Logo
Asana
4.4
(13,541)
Asana is a leading work management platform for human + AI coordination. Over 170,000 customers like Accenture, Amazon, Anthropic, Morningstar, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way.
7
Notion Logo
Notion
4.6
(11,456)
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside Notion, across all your notes and docs, without the need to jump between your work and a separate AI-powered tool.
8
UiPath Agentic Automation Logo
UiPath Agentic Automation
4.6
(7,261)
UiPath enables business users with no coding skills to design and run robotic process automation
9
Automation Anywhere Agentic Process Automation Logo
Automation Anywhere Agentic Process Automation
4.5
(5,556)
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
10
G2 Marketing Solutions Logo
G2 Marketing Solutions
4.6
(5,434)
G2 Marketing Solutions is a buyer intelligence and demand generation platform that enables businesses to reach and engage software buyers who are actively researching solutions. Built on G2’s marketplace, which attracts millions of buyers each year, the platform provides access to verified reviews, buyer activity data, and insights into how customers evaluate products, categories, and competitors. The platform includes capabilities such as Buyer Intent data, product profiles, review collection, and market intelligence to help organizations identify in-market accounts, improve visibility, and support go-to-market strategies. By leveraging real-time buyer behavior signals and integrating with sales and marketing tools, businesses can prioritize outreach, align with buyer readiness, and drive more efficient pipeline generation.
Show More

Pricing Options

Pricing provided by Vapi AI.

Ad‑Hoc (Pay‑as‑You‑Go)

Pay As You Go

Agency

$500.00
Per Month

Startup

$999.98
Per Month
Product Avatar Image
Vapi AI