LiveKit Reviews & Product Details

It’s incredibly easy to set up, whether you’re using the cloud version or self-hosting. It also receives frequent updates, and the new features that get added are always quite useful. Review collected by and hosted on G2.com.

Package management in Python can be a bit cumbersome at times, especially when I have to deal with separate packages for all the different providers and their updates. Also, LiveKit doesn’t offer some of the providers for voice agents that competitors do, which makes it harder to cover all the options I need. Review collected by and hosted on G2.com.

I really appreciate LiveKit's ease of integration and its scalability which is extremely helpful for our use case. We rely heavily on its inherent voice agents stack, along with the noise suppression and echo cancellation modules. It's great that LiveKit supports STT, TTS, LLM, custom LLMs, and SIP telephony integration for both inbound and outbound calling. The background noise suppression and noise cancellation features are a major boost, especially for handling customer queries via telephony integration. The ability to integrate STT, TTS, LLM using custom templates like OpenAI, Azure, Llama, Groq, and Gemini models is also a significant advantage for us. Review collected by and hosted on G2.com.

Concurrency is limited to 5 users in the paid version which is not helpful to the business and their enterprise plan is not affordable. Review collected by and hosted on G2.com.