# Zoiper Reviews **Vendor:** Zoiper.com **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 53 ## About Zoiper Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience. - User Interface Personalization: Develop a custom interface that enhances user experience and reflects your brand's aesthetics. - Smart Provisioning: Configure different features and licenses for various user groups, such as novice or business users, ensuring tailored functionality. - Custom Feature Sets: Add or remove features according to the specific needs of different user segments. - Flexible Licensing Models: Choose from per-user to unlimited user installations to suit your business model. - Advanced Communication Support: Ensure compatibility with IMS/RCS, VoLTE, and secure communication protocols for enhanced connectivity and security. Primary Value and User Solutions: Zoiper's Whitelabel Softphone empowers businesses to deliver a seamless and branded communication experience to their users. By offering extensive customization options, companies can align the softphone with their brand identity, enhancing user engagement and satisfaction. The platform's flexibility in provisioning and feature configuration allows businesses to cater to diverse user needs, improving operational efficiency. Additionally, support for advanced communication standards and secure protocols ensures reliable and secure communication, addressing the critical needs of modern enterprises. ## Zoiper Pros & Cons **What users like:** - Users find Zoiper to be **cost-effective** , making it ideal for businesses with remote workers or multiple locations. (1 reviews) - Users appreciate the **ease of use** in Zoiper, enabling quick and seamless calling experiences. (1 reviews) - Users value the **easy integrations** of Zoiper, making setup and feature access straightforward and efficient. (1 reviews) - Users value the **easy setup** of Zoiper, enabling quick integration and hassle-free configuration. (1 reviews) - Users enjoy the **easy setup and integration** of Zoiper, enhancing their overall communication experience. (1 reviews) **What users dislike:** - Users find the **interface accessibility lacking** , wishing for a more user-friendly design. (1 reviews) - Users are wary of the **privacy concerns** with Zoiper, citing risks of vulnerabilities and potential data breaches. (1 reviews) - Users express concerns about **security vulnerabilities** in Zoiper, highlighting risks associated with sensitive data handling. (1 reviews) - Users often face **software bugs** causing crashes, necessitating reopening in safe mode for functionality. (1 reviews) ## Zoiper Reviews ### 1. Easy Setup, Affordable, and Reliable VoIP App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Zoiper?** Easy to set up, cheap, and very reliable VoIP app. **What do you dislike about Zoiper?** Outdated interface, occasionally freezes and only a restart helps. **What problems is Zoiper solving and how is that benefiting you?** VoIP softphone for all our remote users across Mac and Windows. ### 2. Very intuitive, the free account is good for personal use **Rating:** 4.0/5.0 stars **Reviewed by:** Santiago G. | Sales representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Zoiper?** You can use it with no much technical knowledge for configuration, all the functions work fine even for free users, that's a good option for me and I recomend for anybody who are starting in the VOIP services use **What do you dislike about Zoiper?** The program works fine, maybe if they have some videos for configuration and some other plus it will be good, but the app do the job **What problems is Zoiper solving and how is that benefiting you?** I was looking for a program easy to use for anybody in the team, Zoiper was the best option for the interfaz ### 3. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Prince Chaza Z. | marketing manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Zoiper?** Ease to setup and the features, easy to integrate **What do you dislike about Zoiper?** sometimes it does crashes and you have to re open in safe mode **What problems is Zoiper solving and how is that benefiting you?** Zoiper simplifies VoIP calls, boosting communication clarity and saving costs for businesses and users. ### 4. Zoiper is my SIP and DID Gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Ken D. | "ACTING" CEO/Founder/Creator/SDR/Brander of an extremely complex multi-faceted futuristic Venture, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Zoiper?** This product is incredible both for mobile and desktop use. It solves all my virtual calling needs **What do you dislike about Zoiper?** The product for what it is works great for my needs so I truly don't dislike anything **What problems is Zoiper solving and how is that benefiting you?** I need this for all my virtual numbers and use it constantly every day on desktop and mobile ### 5. Zoiper; a beautiful dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Saul H. | Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Zoiper?** Its a great dialer and i love it alot ti works really well **What do you dislike about Zoiper?** looks bit basic however functions well, does look like its from the 90s tho **What problems is Zoiper solving and how is that benefiting you?** You get to dial alot of people quickly which is good very good ### 6. Zoiper; A technical solution to a modern day problem **Rating:** 3.5/5.0 stars **Reviewed by:** Josh M. | Sales Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Zoiper?** The ease of use. the speed at which you can make calls. **What do you dislike about Zoiper?** The interface is not that accesible so I would prefer it to be easier. **What problems is Zoiper solving and how is that benefiting you?** It helps us make many calls a day faster than I manually could. ### 7. Zoiper Review September 2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Darwin A. | Accounts Receivable Coordinator, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Zoiper?** Zoiper is often more cost-effective than traditional landline phones or other VoIP solutions, especially for businesses with multiple locations or remote workers. **What do you dislike about Zoiper?** Like any software that handles sensitive data, Zoiper has security concerns, such as potential vulnerabilities in its code or data breaches if not properly configured. **What problems is Zoiper solving and how is that benefiting you?** Zoiper allows users to make and receive calls from anywhere, on any device, with a stable internet connection, enhancing productivity and flexibility. ### 8. One of the best VOIP calling in the Market **Rating:** 4.5/5.0 stars **Reviewed by:** Omi K. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Zoiper?** One of the best, Pocket friendly and can intergrate with other systems, Such as CRM or other Tools. Provides best Internet calling **What do you dislike about Zoiper?** There is nothing to dislike in Zoiper. Free version is very basic but once paid it is best **What problems is Zoiper solving and how is that benefiting you?** Calling international. I call for other countries for follwing up with clients . it provides best services. ### 9. oiper stands out for its user-friendly interface **Rating:** 2.5/5.0 stars **Reviewed by:** getrude s. | Senior Portfolio Quality Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Zoiper?** Ease of Use The intuitive and clean interface makes it accessible for users of all skill levels. Even those who are not tech-savvy can navigate and use the application with ease. **What do you dislike about Zoiper?** Cost for Advanced Features While the free version of Zoiper is functional, many of the more advanced features such as call recording, video calls, and faxing are only available in the paid versions. This can be a drawback for users or small businesses with limited budgets who need these advanced functionalities. **What problems is Zoiper solving and how is that benefiting you?** Cross-Platform Compatibility For users like myself who work across multiple devices and operating systems, Zoiper's cross-platform compatibility is a significant benefit. Whether I'm using a desktop computer, laptop, or mobile device, I can rely on Zoiper to maintain seamless communication without compatibility issues. ### 10. A CALLING SOFTWAFRE FOR CALLING CENTRE **Rating:** 4.0/5.0 stars **Reviewed by:** EDGAR M. | COLLECTION OFFICER, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Zoiper?** the app is software is good in resistacne of network it have strong signal and can be used to conect mant users at single time and track a time total called in a day **What do you dislike about Zoiper?** it may not tell when a client is not available just kept quite you may not know the person is available or not **What problems is Zoiper solving and how is that benefiting you?** through zoiper it hell ps to call many person or customerwith different number at the same time ### 11. its a good system to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Zoiper?** the beep before calls is perfect to keep you focused **What do you dislike about Zoiper?** just seems to have a few issues at times **What problems is Zoiper solving and how is that benefiting you?** helps us make loads of calls and earn bare dolla ### 12. The best program to make and receive calls **Rating:** 5.0/5.0 stars **Reviewed by:** Christian C. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Zoiper?** I like that you can make call with a hight quality. It has a lot of features, easy to integrate with other programs. I use it every day. It is user-friendly. **What do you dislike about Zoiper?** I do not like that you have to enter a password every time you make a call. I think that it is because of security matters. **What problems is Zoiper solving and how is that benefiting you?** We had a lot of problems calling our candidates, but with Zoiper, our life is way better. It brings you a good quality during the calls. ### 13. Great customer service support and great app **Rating:** 5.0/5.0 stars **Reviewed by:** Anelle P. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Zoiper?** I can receive up to 3 calls and I can transfer. I can call from any application by just clicking the number. Google, chrome, you name it! **What do you dislike about Zoiper?** Sometimes if you open RM first does not synchronize with RM therefore you don't see who's calling **What problems is Zoiper solving and how is that benefiting you?** Yes because I am working from home so is like any other telephone ### 14. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Zoiper?** A friendly user interface, it is intuitive, easy to navigate, and efficient in meeting it features. **What do you dislike about Zoiper?** It does not provide the phone numbers when a recent call is made. **What problems is Zoiper solving and how is that benefiting you?** Zoiper allows me to communicate with my clients. I can easily run calls from my laptop with it tremendous useful features. ### 15. Good VoIP Soft phone **Rating:** 4.0/5.0 stars **Reviewed by:** Balanath K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Zoiper?** we can easily configure the any Voip account on Zoiper and the best part is we can enable Video calls. it has a option to use our custom proxy which is very secure. it has noise supression and echo cancellation which we will get very good voice and video calls. Another big advantages of Zoiper is it's supports all three different types of OS which is windows, Linux, MAc and supports in android and iphone as well. **What do you dislike about Zoiper?** nothing to dislike the product and Zoiper is doing a good job. free version of zoiper has limitation to single account. **What problems is Zoiper solving and how is that benefiting you?** supporting three different type of operating systems which is Windows, Mac, Linux and andriod and iphone. it has noise suppression feature which is very usefull for us. ### 16. Great software for the phone communications with my clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Vladyslav D. | Out of State Internet Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Zoiper?** Great design, possibility of use for free for the calling purposes. A fantastic way to communicate between the clients of your industry, a lot of useful commands to use within the app (e.x. to access the Voicemails and etc.) **What do you dislike about Zoiper?** I cannot put any of my customers or colleagues on hold on the line. I can only talk and be on hold with 2 people at the same time and I cannot call the third one at all. **What problems is Zoiper solving and how is that benefiting you?** It is a great app for solving all of my daily working needs regarding the phone connectivity with my colleagues, clients, and everything is coming for free! Great stuff! ### 17. Zoiper is easy to use soft phone. Provides good connectivity. **Rating:** 4.5/5.0 stars **Reviewed by:** sandeep d. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Zoiper?** Easy to use. Easy to configure. And multiaccount management. **What do you dislike about Zoiper?** Price per user licence is bit expensive as it is for softphone only . zoiper android version consumes high bettery. **What problems is Zoiper solving and how is that benefiting you?** Reaching out customers overseas. Dialing is very easy As zoiper provides easy VOIP service setup. Application perform good. ### 18. Is like a regular phone but with benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Anelle P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Zoiper?** I love that is linked to the Accounts in rent manager, so every time someone calls you can see everything in a second. You can take up to 3 calls at the time and that's great **What do you dislike about Zoiper?** Sometimes is not linked to Rent manager if you for example open Rent Manager first or you don't have it in the screen. But if you have it in your screen will be linked so is fine **What problems is Zoiper solving and how is that benefiting you?** Well a lot. Our office is in New York but me, I'm working from home so... I can not have a physical phone (landline) and that's why is a life changing system. You can be anywhere and is like a regular phone ### 19. Great software for customer service, good and cheap! **Rating:** 5.0/5.0 stars **Reviewed by:** Talita P. | Comercio, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Zoiper?** The software has a friendly and intuitive interface, allowing me to make calls easily and quickly. In addition, Zoiper offers advanced features such as video calling, instant messaging and multi-language support, it is an affordable choice of easy-to-use and feature-rich VoIP software for voice and video communication. **What do you dislike about Zoiper?** The application doesn't have a very nice interface, you can't customize and adapt it as you wish, its configuration is a bit complicated and always has to be done by the IT super. **What problems is Zoiper solving and how is that benefiting you?** Besides the fact that we can communicate with the client in a practical and fast way, I can search for reports in a practical way in pentaho and I get great support, they answer very fast by e-mail or whatsapp and with cordiality. ### 20. Zoiper is good **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul Y. | Procurement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Zoiper?** I had my business and I required good calling SIP Provider to make international calls everyday so I take subscription for zoiper every month and it is cheaper than other. **What do you dislike about Zoiper?** It is difficult to setup connection in zoiper you have to know about VOIP integeration. Some easy navigation and tutorials in the app will solve the issue forever. **What problems is Zoiper solving and how is that benefiting you?** I had to make alot of calls, meetings and emails Zoiper is onestop solution for me as it allows me to do all of these things in one place also video quality on zoiper is excellent ### 21. Zoiper is 10 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Zoiper?** The ease of handling. The available features such as the audio test, the registration and cancellation option. The dialing method is also simple and allows you to paste the phone number. **What do you dislike about Zoiper?** I realize that it presents many errors. Even with an active call, another one comes in and the phone keeps ringing even when it's busy. This is quite disruptive. **What problems is Zoiper solving and how is that benefiting you?** At the moment, none. ### 22. Zoiper, great quality phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Karen T. | File clerk, Bookkeeper or Junior Tax asistant., Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Zoiper?** The best thing about Zoiper is that you can listen to other coworkers' calls in real-time, it helps to manage quality and client management. Also, it's great that Zoiper was the desktop version so it gets started when the computer starts so it doesn't depend on the browser performance. Also since it is a desktop app the calls barely have issues of dropping on hearing problems, it was easy to restart, and the fact that you could get your status updated when you are in lunch or out of the office. and this same feature makes it easy to get into it, it has popup notifications and helps you top do not miss any calls, also allows you to get control of the people that it's logged in and get reports for that people. **What do you dislike about Zoiper?** The miss in Zoiper is that since it is a desktop app it crashed a few times and you have to restart the app from the task manager of your computer every single time. And due to these crashing issues, it makes you have some missing calls so it's best if you have a good computer so the Zoiper performance doesn't get affected. Another issue is the voice mail configuration, you really have to remember all the options when you call if not it's so difficult and you might be not able to leave your personalized message. Also the fact that you don't have easy access to your missed calls or voicemails, it a bit complicated to get a copy of your history and makes Zoiper a bit complicated to work with. **What problems is Zoiper solving and how is that benefiting you?** Zoiper helped to solve some training with the feature use of hearing the calls in real-time you can provide the new recruiter information from each call while they do hear you managing the information and the clients. Also, this same feature helps to improve the quality of service since you can hear the other coworkers' calls anytime and provide great feedback in real-time. One last problem that it helps to solve it's the same quality service issues but with the feature of recover calls, you can keep track of the issues of each person in your company, and in case of any issue you can have proof of it. ### 23. Good software but does use a decent amount of battery life **Rating:** 3.5/5.0 stars **Reviewed by:** matthew m. | Information Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zoiper?** Easy to setup and eat to use. Integrated great with Android. **What do you dislike about Zoiper?** Battery life is decreased significantly when running. **What problems is Zoiper solving and how is that benefiting you?** Being able to access my pbx from anywhere while away from my desk. ### 24. Zoiper is + **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Zoiper?** From the ease of handling and the audio test. **What do you dislike about Zoiper?** Sometimes it freezes and presents some errors, which are easy to solve. **What problems is Zoiper solving and how is that benefiting you?** I have not yet had the opportunity to seek support. ### 25. My opinion in zoiper **Rating:** 4.0/5.0 stars **Reviewed by:** Amr E. | chat support agent, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Zoiper?** I like how is it easy to use and hownis ut eligible for every country all over the worlk as it helps to narrow the communication filed to a good place and in a good service **What do you dislike about Zoiper?** I only dislike it when it crashes as from my experience with it i have faced a big problem with the zoiper application when it crashes and it stops making calls **Recommendations to others considering Zoiper:** The advice i am going to make to any one who uses the zoiper or he wants to use the zoiper is to make the bes tout of it as its so helpful when it comes to calls and its easy to use and has the nrst advantage i think as it can work without any problem if it was for the server connection as in my company there is so many agents work with it and its still stable and usfeull **What problems is Zoiper solving and how is that benefiting you?** Zoiper is the the best application i have used in the customer service field when it comes to calls because its super easy to use and the calls are perfect and neat ### 26. Great Software to communicate with your customer **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmoud F. | Team operation manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Zoiper?** Zoiper is the best software that let you make calls all over the world with cheapest price; it's very easy to setup, easy to make a calls , and the best option that you can merge between two calls **What do you dislike about Zoiper?** Zoiper is like most of the software that some times it got down but not for a long time as they have a fantastic support team to solve any issue I face on spot and sometimes calls dropped down but this not happen a lot, actually i like this software **What problems is Zoiper solving and how is that benefiting you?** i used to use Zoiper software to manage all my calls to customers all over the world, with cheap cost, i can do a conference call using this software, also this software has a clear voice ### 27. Zoiper review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zoiper?** The compatibility of different operating systems is nice. It is always a pain when its only for IOS or Android. I also like the feature of voicemail to email. The overall ease of use is great too. **What do you dislike about Zoiper?** The design of the app I didn't find very appealing. But as far as using the app, I never had any issues with anything. It worked as it advertised which is really all you can ask for. **Recommendations to others considering Zoiper:** NA **What problems is Zoiper solving and how is that benefiting you?** Being able to easily make voice, and video calls with ease. ### 28. The best Voice over IP software with clear sounds **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed A. | AML & CTF Compliance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Zoiper?** Zoiper experience is amazing in general, specially the clearance of the sound and avoiding any metallic sounds It is a very good VOIP type software option and meets the expectations for which it was installed. The program has a very clean and well-designed interface where i can see the information needed at all times, from the internal number of their account, to the buttons to dial phones and view the history. **What do you dislike about Zoiper?** The ability to change the ring tone and assign it for each user also ability to add floating icon for zoiper ,This will be additional upgrade adds alot to experience of using Zoiper **What problems is Zoiper solving and how is that benefiting you?** Doing international calls through VOIP with low pricing and high good quality voice in comparing with the similar products and matching low budget businesses ### 29. Zipper hit and miss **Rating:** 3.5/5.0 stars **Reviewed by:** Lori P. | LPN, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Zoiper?** Easy to log in to when system is working **What do you dislike about Zoiper?** Sometimes the connection would not work delaying the time of work I could do **Recommendations to others considering Zoiper:** When it works it works well **What problems is Zoiper solving and how is that benefiting you?** I do not know have not used in years ### 30. Amazing Voice Quality and recoding features **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj K. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Zoiper?** The over all UI,is so easy to navigate and you can see all the options on a single screen. Have been using it for 6 years now, not a single day outage. The Features and voice quality is also great and no lag the best part is that. **What do you dislike about Zoiper?** Maybe addon more features, some time takes a local number to route the call. SOme times the call ringing is not heard and calls get connected, not sure if that is due to the internet or? **Recommendations to others considering Zoiper:** Definitely the best tool for International calls and saving the cost y having a desk number, you can install it on Phone or OC it will work at the best. **What problems is Zoiper solving and how is that benefiting you?** International calling for the sales team at low cost and does not have to have a desk number. We dont have to have a huge investment and this is a viable solutions for our sales team. ### 31. The most fine-tuned voip phone. **Rating:** 5.0/5.0 stars **Reviewed by:** Katina H. | Technical Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2021 **What do you like best about Zoiper?** Zoiper is multi-platform, easy to use softphone that supports almost every feature one could possibly need. It is available for Windows, Linux, Mac, iOS and Android. There is even a browser-based version, ready to be embedded into websites, etc., with just a few clicks. The powerful SDK allows integration with various architectures. Zoiper is attractive for both home and business users and call centers. Call conference, chat, video calls, presence,click to call, contact list management and CRM integration, call recording and so on - are all available within the Pro version. Along the paid versions for proffessional use, there are also free versions for non-commercial use with limited functionality, yet enough for making and receiving calls. Zoiper supports SIP and IAX2 protocols and will work with any VoIP provider and any server. The friendly account setup wizard would suggest popular VoIP providers sorted by country, or will accept account credentials in manual configuration mode as well. Apart from the dedicated support team, there is a help section full of useful articles and answers to the most frequently asked questions. **What do you dislike about Zoiper?** I liked the old Zoiper Classic version, but it got discontinued. **Recommendations to others considering Zoiper:** Zoiper offers a great set of audio and video codecs in its both free or pro versions. For best user experience, take a look at your server / provider's recommendations before sonfiguring your account. Zoiper Pro can be customized or branded with personalized skin or company colors and logo, accordingly. **What problems is Zoiper solving and how is that benefiting you?** I was first using Zoiper while working for a local ITSP. We used SIP accounts with an internal server, and we could call each other from anywhere within our network. I've also used it as a reliable connection between offices at different locations. Configuring a VoIP Server for internal calls and tests and using a softphone is sometimes simpler than other solutions. Subscribing for a permanent or prepaid VoIP plan with any provider makes incoming and outgoing international phone calls cheaper than most local providers for some countries. I am using my VoIP account mainly for calling abroad. ### 32. could have been better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2021 **What do you like best about Zoiper?** I like that it can count seconds, has different skins, status changing **What do you dislike about Zoiper?** did not like voice quality, it can not reconnect to call automatically. drops call a lot even with a good connection **What problems is Zoiper solving and how is that benefiting you?** I contact clinets to solve their issues ### 33. Zoiper is a fast, simple, and easy to use SoftPhone **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | I.T. Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Zoiper?** Zoiper allows for easy phone management, especially for remote employees. It also has a contacts feature that even many physical VOIP phone solutions lack, and can track network traffic to ensure the best quality connection. Furthermore, it allows you to set the ringtone to a different audio device than the in-call audio, so you can set the ringtone to an external speaker and not have to wear your headset until a phone call comes in. **What do you dislike about Zoiper?** Features like Conference Calls and Warm Transfers are locked behind a paywall, which is totally understandable but adds extra cost. Another unfortunate drawback is that the ringtone is sometimes painfully loud compared to the actual call volume and there doesn't appear to be any way to adjust the volume on it or change the ringtone. **Recommendations to others considering Zoiper:** It has a free version that has no time limits on it, so there's nothing to lose in terms of trying it out and deciding whether you want to roll it out to a whole team and/or purchase the pro version. **What problems is Zoiper solving and how is that benefiting you?** Zoiper allows us to keep a staff of remote employees connected with each other and our clients via phone without any hassle, which is especially useful with distancing measures. It's easy to install, easy to set up and log into, and easy to use, which makes it so our internal support team only needs to send out a basic instruction sheet to employees and let them install it themselves. ### 34. Zoiper is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Zoiper?** Configuring Zoiper and getting it ready for use is easy. The overall navigation and ability to use the device is easy as well. **What do you dislike about Zoiper?** At times the call quality can become distorted and choppy which requires additional troubleshooting and adjusting of the settings. It can also be related to bandwidth connectivity and/or dead spots while traveling, which cannot be corrected. Another dislike is that apps, such as this one, can really drain your battery life as they are required to constantly be running in the background with priority over most other apps. **Recommendations to others considering Zoiper:** Zoiper is really easy to use and configure without the need of being present, which is a huge help and allows for multiple installs to be completed in a single day while keeping costs down! **What problems is Zoiper solving and how is that benefiting you?** Zoiper allows you to bring your deskphone with you. So, if someone is out of the office they don't have to broadcast their personal cell phone numbers instead they can use their work numbers simply by configuring that office line into their Zoiper app. Additionally, this app can help decrease the overall overhead to an organization as you no longer need to order and install physical equipment. Instead, the employee can just install the app on their personal device and be ready to go! ### 35. Zoiper review **Rating:** 4.5/5.0 stars **Reviewed by:** Adilene Esmeralda G. | Prácticas, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Zoiper?** It's very easy to use,t has a simple and comfortable user interface. **What do you dislike about Zoiper?** sometimes the calls are dropped or disconnected and you have to restart zoiper. **Recommendations to others considering Zoiper:** follow the instructions of your trainers, do not try to use it by yourself the first time, it is easy to use and understand but needs a little training. **What problems is Zoiper solving and how is that benefiting you?** zoiper is one of the best tools I have had for customer service. in terms of customer service by calls it is the easiest and most versatile to use. with it I received calls from clients with problems in their services, and thanks to the "mute" and "hold" options I was able to resolve them with less tension ### 36. Easy to use SIP client phone **Rating:** 4.5/5.0 stars **Reviewed by:** Greg A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Zoiper?** Integration with FreePBX was simple, extension and password, worked right off the bat and the interface was nice and modern. **What do you dislike about Zoiper?** I found the nagging about the account offline was a bit much when I went off-network with my smart phone. **What problems is Zoiper solving and how is that benefiting you?** I was trying to find a SIP phone that I could use and test with FreePBX. I have found the solution works well and have no complaints about the functionality of Zoiper. ### 37. Not a lot of "fun" and usability in the zoiper app, but for some "free" is already enough **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Zoiper?** It's free, the functionality is OK - mobile app works and also the desktop app is relatively stable. Sexy is not what you'll find with Zoiper. **What do you dislike about Zoiper?** The app is very oldschool, looks and feels as such as well - but for the target audience, might just be the way they feel comfortable with. **What problems is Zoiper solving and how is that benefiting you?** Works well for setting up light clients in customer service to support with VOIP. ### 38. quality sound **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Zoiper?** Easy to use even to the new guys and client **What do you dislike about Zoiper?** background echo sound to the person that you are calling **Recommendations to others considering Zoiper:** echo sound the side of the person who is receiving the call **What problems is Zoiper solving and how is that benefiting you?** When we sell our voip service we include or recommend zoiper to our clients ### 39. Handle Company's Voice, Video, and VOIP Calls with Zoiper **Rating:** 5.0/5.0 stars **Reviewed by:** Abigael L. | District Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zoiper?** Zoiper is a free mobile application that you can use through internet/wifi to make local or international landlines calls and also those with local extensions. You can also make calls via voice over IP. The application can also be integrated with your existing company PABX. There are no licenses required it is totally free. The application is very easy to use - no training is required. There is a call recording feature to record your voice conversations. There is an auto answer feature to ensure that calls are always answered. There is also a video call option to see who you are talking to. The application has integration with your existing address books in Windows, Mac, and Outlook. It can also integrate with your company's CRM. The tools has other special features that require a fee such as live video conferencing, instant messaging, and SMS integration. However, all the basic things you need are available in the free application **What do you dislike about Zoiper?** No recording of video calls. It is open source so it can easily be hacked. It has to be secured via TLS and other high security tools **Recommendations to others considering Zoiper:** if you want cost savings, this is the app to use as it is free **What problems is Zoiper solving and how is that benefiting you?** cost savings as it is free. easier communication and collaboration ### 40. Make VOIP calls via your mobile phone from anywhere! **Rating:** 5.0/5.0 stars **Reviewed by:** Chike I. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2019 **What do you like best about Zoiper?** Zoiper allows me to take my VOIP phone and features on my cell phone, I can redirect calls from office to my mobile phone and can also make calls via VOIP from my cell phone, how cool is that? **What do you dislike about Zoiper?** There are times when the quality of the VOIP audio drops and i need to switch back to my cell phone and make the call. This can be tedious at times and leads to drop calls. **Recommendations to others considering Zoiper:** If you need to use your VOIP credits via your mobile phone, then Zoiper is the best option. **What problems is Zoiper solving and how is that benefiting you?** I can easily redirect my office calls to my cell phones, this allows my customers to reach me any time of the day which allows me to generate more income. ### 41. Zoiper **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Zoiper?** I like Zoiper, it is easy to use and makes working remotely very easy. It is user friendly and easy to navigate. **What do you dislike about Zoiper?** Overall I like Zoiper however I do find sometimes it can "lag". Every so often I do find the program can run slowly, however all in all I don't have complaints. **Recommendations to others considering Zoiper:** If you are looking for a user friendly application to work from home/call clients I would recommend Zoiper! **What problems is Zoiper solving and how is that benefiting you?** Zoiper makes working from home and remotely a breeze! ### 42. Easy transaction from a hard phone to Zoiper. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2019 **What do you like best about Zoiper?** I love that your computer turns into your phone. And that you will get rid of your hard or desk phone. **What do you dislike about Zoiper?** Honestly, I don't really have too many complaints with this software. It's been a very easy thing to use. **What problems is Zoiper solving and how is that benefiting you?** One problem I've had with Zoiper is occasionally, the person on the other end cannot hear my voice. It's been very infrequent. ### 43. zoiper my software for international calls and instant messaging. **Rating:** 4.5/5.0 stars **Reviewed by:** Lecxy Marianny B. | Diseñador gráfico, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2018 **What do you like best about Zoiper?** what I like most about zoiper is that I can have it installed on any software platform, since it is compatible with windows, linux, ios, android, etc., which makes the communication is first hand and in any place, the program is very complete since it offers communication in audio, video, fax and instant messaging, all in a single program, which makes it a powerful communication option, once in operation the resource management is great even with call video, since it consumes few system resources, and does not receive any kind of surprise crashes or blockages, and for voIP calls it is compatible with most VoIP and pbx service providers, and has the main advantage that calls between users who use zoiper are completely free. **What do you dislike about Zoiper?** the program is excellent however the configuration is something that can break your head because it is very advanced and you are necessarily forced to use specialist help, especially for VoIP calls, and for me One disadvantage is having to leave my PC on when I have at all hours for receiving incoming calls. **Recommendations to others considering Zoiper:** the product is excellent allows to lower communication costs when using VoIP calls, which facilitates communication and allows the call of audio and video with an impressive quality, and much better than other similar programs, its use is very simple and fast, use it you will notice a unique experience to be able to see who calls you once you configure it with different plugins that make it possible to access the contacts of your personal and work email directories, so that whenever you are in your directory you will know who is calling you , I recommend it to everyone. **What problems is Zoiper solving and how is that benefiting you?** Zoiper is the program mostly used in the different dependencies of the work, mainly because it is the one allowed because it is configured for internal use within the company and also for VoIP communications from outside the country, since international long distance calls are extremely expensive in my country and VoIP service is a much cheaper option. ### 44. Application of easy installation and management, to use VoIP telephony **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel Alfonzo A. | Analista de infraestructura, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Zoiper?** It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone. It has high availability and compatibility with different operating systems and is adaptable to the needs of each user. It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area. **What do you dislike about Zoiper?** The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users. Sometimes it has connection failures with the main server, which is quickly resolved. **Recommendations to others considering Zoiper:** It is an installation tool and easy to use. There is no need for advanced computer skills to manage it. I totally recommend it **What problems is Zoiper solving and how is that benefiting you?** In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use. It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone. Mobility and versatility to establish communications from any geographical location with access to the internet. Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world. ### 45. work with zoiper in customer service and I think it's a very practical program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Zoiper?** A long time ago I worked in a callacenter, zoiper is a program that is easy to use, and allows you to contact the clients, it is quite good and has little delay, I like it because it is like using a cell phone, also one of the things to is that it is a light program, for example in my work it was very practical because each one had its own user and could have it as their personalized account with which I worked, even though I used the commercial, i am satisfation with the software in my area of used. **What do you dislike about Zoiper?** As for my dislikes is mostly in communication sometimes there are certain interferences, only sometimes but they are very annoying because sometimes they do not hear you well or you hear a lot of noise, also in general lines does not guarantee the safety of the user, that is a point against, and finally something no less important is the need to have to use void if or if it makes it a little limiting (in general) **Recommendations to others considering Zoiper:** I recommend this program, especially for those with call center companies, they are very practical for this area, the truth is never to try it from the non-commercial side, however in general lines it has good quality for the call. **What problems is Zoiper solving and how is that benefiting you?** To be able to work remotely with the company with which I worked, connect with clients and auditors of the company in which I worked, and manage my own call schedule. ### 46. A couple of glitches here and there, overall a great product! **Rating:** 4.0/5.0 stars **Reviewed by:** Kristin L. | VP Sales, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Zoiper?** Zoiper is extremely easy to use once it’s successfully installed and operating. The best part is probably the fact the free version can essentially do anything you need it to do for business calls including: a landline voicemail with optional extensions, conference calls with no more than three attendees, and the ability to install on a cell phone and directly send a text or make a call from the individual phone app as well. **What do you dislike about Zoiper?** Getting the program installed correctly took a lot of work that I didn’t think should have been necessary. It also does not always show you your voicemail on time (at times it did not alert me at all that I had a voicemails sitting in my inbox for weeks). Lastly, if you have the app installed on more than one device such as on both a laptop and a mobile phone, it will ring to all of them. At times that would cause me to be on able to answer the calls properly. Being in sales, obviously that is a huge issue! **Recommendations to others considering Zoiper:** You literally have nothing to lose trying out this free product! **What problems is Zoiper solving and how is that benefiting you?** Overall you can’t really ask for much more than what Zoiper offers for free when you’re talking about being able to have unlimited use and access to a business phone number. ### 47. The best way to communicate with my colleagues and loved ones anywhere in the world. **Rating:** 4.5/5.0 stars **Reviewed by:** celina rosa m. | Jefe de recursos humanos, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Zoiper?** 684/5000 the application has several strong points, among which we can mention the following: the application can be installed on any device regardless of the operating system that is being used, which makes Zoiper the most complete communication application, the consumption of resources of the system is very little, which is very positive if you have a low performance computer, without affecting the communication, the audio is not distorted which is excellent, on the other hand it should be noted that the communication is Voip type what helps you to minimize costs in international calls, and if your partner also uses Zoiper, communication is completely free. **What do you dislike about Zoiper?** The least I like is that I have to find someone specialized for its configuration, I think it would be convenient to have an assistant for its configuration more easily, on the other hand the incorporation of masks to improve its interface would be very positive since this form everyone customizes the application as he likes. **Recommendations to others considering Zoiper:** That they use zoiper since they will have an impeccable communication service, sharp image, very clear audio, with little system resources, which means that you can install it on any device regardless of the operating system, besides saving on costs since it is of VoIP communication. **What problems is Zoiper solving and how is that benefiting you?** currently we have many relatives and colleagues who are outside of my country, zoiper allowed to shorten the distance, although there are more popular applications, zoiper wins because it consumes little resources and certainly our equipment is not the most modern, so that having zoiper for communication is great, since you have clear audio with an excellent image and you do not have to have a very modern equipment. ### 48. The best telephoning application for the new business. **Rating:** 4.0/5.0 stars **Reviewed by:** Serhii M. | Sales Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Zoiper?** This application is really easy in usage and installation, interface is simple and kinda looking old school. The quality of calls is good. With this software you may achieve a lot, highly recommended for the new business. The dialing process is really cool, reminds me of a good old days. Usage of this product can be for inside business calls as well as for business purposes. **What do you dislike about Zoiper?** The quality of calls is good but sometimes you wish for better, because if you are working on the phone, especially in sales, hearing the client properly is very important for your successful work. Sometimes it may freeze during the call, barely happens. **Recommendations to others considering Zoiper:** Zoiper is a really good product for beginners on the market of sales or communication. It is really simple in usage. Before jumping into some highly priced software I would rather recommend to use this product and get some experience. It will help you to achieve your goals without spending to much money on software. Zoiper is providing with a good quality service for some time on the market and a lot of companies tried or started with this product. Get some experience for yourself too. **What problems is Zoiper solving and how is that benefiting you?** Now we are using this application for communication between our coworkers, some departments are still using it for work. With this Zoiper software we achieved a lot of our goals and it was providing us with good quality connection all around the globe. ### 49. the most practical softphone **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson R. | Especialista en infraestructura, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2018 **What do you like best about Zoiper?** the best softphone that I have used, super practical, in its free version offers me the necessary to use it in the organization. The paid version is super better with all its active features, it pays to pay for all its functionalities **What do you dislike about Zoiper?** the free version has been limited more lately, I can only configure a single line and for my work I need more lines **Recommendations to others considering Zoiper:** This is the best softphone you can use, it is practical and easy to configure **What problems is Zoiper solving and how is that benefiting you?** excellent softphone for the organization, solving communication problems in terms of call quality and fast installation via remote or in person ### 50. Unintrusive VoIP operator **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Zoiper?** Zoiper opens up at startup, registers itself and just sits there, without you even noticing, until you need it. Whenever a call comes in, you get a pop-up to take it or dismiss it. You also can integrate it flawlessly with your system, so that every telephone link (as in: href="tel:1234567890") uses it directly without asking anything, speeding up your workflow. You can also set it to Do-Not-Disturb when you take a break. **What do you dislike about Zoiper?** I haven't been able to get it to auto select Do-Not-Disturb at startup, which would be good when your primary job is not Customer Services, and only chip in once in a while, but it's not that hard to manually press the DND button. **Recommendations to others considering Zoiper:** It's free, so why not give it a chance? **What problems is Zoiper solving and how is that benefiting you?** We needed something to centralize phone calls and then assign them proportionally between colleagues, apart from needing a software to take and make calls, Zoiper fit right in. ## Zoiper Discussions - [Is zoiper a softphone?](https://www.g2.com/discussions/is-zoiper-a-softphone) - 1 comment - [can i use it for calls ?](https://www.g2.com/discussions/can-i-use-it-for-calls-d00b7ee7-0792-491f-848e-5520f082fcff) - 1 comment - [View Zoiper pricing details and edition comparison](https://www.g2.com/products/zoiper/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+13%3A19%3A24+-0500&secure%5Bsession_id%5D=f3f9b36a-e193-4fd8-a312-576ea924ce49&secure%5Btoken%5D=ce890d7a7ed587242aa7f4e2b0d9eb3e0f7832fd1ecb7a7cfc5def169f3d38d0&format=llm_user) ## Zoiper Features **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing ## Top Zoiper Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (429 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,325 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,394 reviews)