1) The Design of the templates are very attractive that helps to attract the customer to leave feedback.
2) By default, SurveyMonkey Audience questions are what a user wants.
3) It's easy to install and available for all pc operating systems, Android phones, and IOS devices.
4) Due to availability in Android and IOS devices, that is giving more flexibility to my team.
It's very hard to find any drawback or any downside but I'll suggest that it could improve it's insights about the survey then things could be gotten much better.
The other users who are using any other tool for the survey to them I would strongly recommend that please give one try to SurveyMonkey Audience and feel the difference.
1. SurveyMonkey Audience is helping us to get customer satisfaction feedback constantly.
2. It is also helping us to get feedback within the organization.
3. Before entering a new market we do a survey and try to collect information as much as possible and in this respect, SurveyMonkey is helping a lot.