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Kai Analytics Reviews & Provider Details

Kai Analytics is a data analytics and market research consultancy based in Vancouver, B.C. Our team of data scientists and visual designers specialize in qualitative analysis using cutting-edge NLP and machine learning models, as well as data transformation with Azure tools such as Data Factory, Synapse, and visualization with Power BI. We deliver end-to-end services that will help you harness the nuance and context that natural language provides. Whether it’s understanding your consumer base or curating recommendations to improve your products and services, we want to help you discover actionable insights – naturally and effectively! Reach out to us at hello@kaianalytics.com or schedule a 30-minute free consultation at: http://booking.kaianalytics.com/

Seller

Kai Analytics International

Discussions

Kai Analytics Community

Languages Supported

Arabic, German, English, French, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

Services Offered

Azure, Microsoft PowerBI, Employee surveys, Market research, AI app development

Locations Serviced

Canada, Switzerland, Japan, Thailand, + 1 more

Provider Description

We specialize in Natural Language Processing, using machine learning algorithms tailored to your unique subject domain. We can quickly clean, parse, and categorize comments and reviews into major themes, cross-referencing them with your original sub-populations. Let us help you discover unbiased insights – naturally and effectively!

Overview by

Kai "Kevin" Chang (Founder and CEO, Kai Analytics Inc. | We turn words into action with natural language processing.)

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Kai Analytics Media

Kai Analytics Demo - Featured Services — Text Analysis

Text analysis is becoming an essential element of market research, especially when it comes to understanding your customer segments. We balance the art and science of human insight.

Kai Analytics Demo - Featured Services — Survey Research

Valid and reliable survey research takes more than just putting together a set of likert-scale questions. Let us take care of the whole survey process, we'll even analyze all the open-ended responses with our in-house text analysis!

Kai Analytics Demo - Featured Services — Data Automation

Spend less time preparing your data and more time acting on the results. We'll do the sleeve rolling and get your data in a ready-to-use format so it can be visualized into actionable insights.

Kai Analytics Demo - Featured Services — Microsoft Power BI

Power up your dashboards with advanced DAX functions and integrations with Azure services. Curating beautiful data visualizations, we integrate disparate data sources into insightful dashboards.

Kai Analytics Demo - Unigrams - Qualitative Analytics Platform

Unigrams is a qualitative data analysis platform powered by natural language processing technology designed specifically to help managers quickly understand the demands of their customers, the concerns of their staff, and the climate of their industry.

Kai Analytics Demo - Unigrams - Qualitative Analytics Platform Features

Whether it’s open-ended responses from course evaluations or audio transcriptions from interviews, and segment the results by key demographics.

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Alexandra S.

Small-Business (50 or fewer emp.)

8/10/2025

"Transformed data reporting & website functionality with embedded dashboards & Salesforce integration"

5/5

What do you like best about Kai Analytics?

Through all of this work, Kevin and other Kai Analytics team members have worked directly on these projects and several ACCJC staff members have worked with Kevin. Kevin is an unbelievable partner in all of this work, providing excellent project management, ideas/advice, and follow-up. We have all enjoyed the kindness, humor, and humanity he brings into this work, and trust his professional recommendations. He has built an incredible team that has delivered on all of our project elements on time and affordably. We have appreciated Kevin’s willingness to pivot and expand projects when we have asked and his personal attention to detail that is essential to tracking such complex work. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

We have been happy with all aspects of our work with Kai Analytics. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

ACCJC recommends Kai Analytics without hesitation. When you work with Kai Analytics you feel like you have a partner in bringing your data and ideas to life. With Kevin as our project manager, we have been able to explore new ideas and consider multiple options/solutions. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

For several years, Kai Analytics has supported ACCJC’s annual reporting and annual fiscal reporting processes. They help ACCJC collect complex data from surveys of over 130 of our member institutions on an annual basis. Kai Analytics then transforms this work into visual data dashboards that are responsive, intuitive, and dynamic. These data dashboards have transformed the way ACCJC is able to track and analyze its data across years, regions, institution type, and so many other variables.

Most recently, Kai Analytics has worked with us on three major projects related to the main ACCJC website. First, they have helped us integrate ACCJC’s new Salesforce-based CRM/database into the website. Second, they have created an updated institutional directory, which includes embedded Power BI data dashboards as well as connects and pulls data points and other resources directly from Salesforce to the website. Finally, they have provided extensive web design and development to refresh and update ACCJC’s WordPress-based website. The website refresh included significant updates to the ACCJC homepage, global design elements integrated across the website, and plug-in research and buildout for a resource library with custom design elements. This updated institutional directory supports ACCJC’s mission to increase transparency in our accreditation processes and to provide clear and transparent data on its member institutions for use by institutions, students, the public, and other partners. Review collected by and hosted on G2.com.

Matt G.

Enterprise (> 1000 emp.)

5/29/2025

"Satisfied Customer"

5/5

What do you like best about Kai Analytics?

Kai Analytics are great partners that are flexible in meeting the needs of their clients. We also greatly benefit from their qualitative analyses by creating actionable insights from hundreds of open-ended comments. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

We do not have a dislike about Kai Analytics. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

We have partnered with Kai Analytics to administer and analyze our employee engagement surveys the past few years. Most recent partnership was in March-May 2025. Each time, Kai Analytics provided exceptional service in accomplishing our requested deliverables that included communication templates, survey distribution, data analysis, generating insightful reports and debriefing with our senior leadership. Having them take the lead of the full-cycle survey project helps us to focus on our day-to-day operations without straining or compromising resources, employees feel confident that their responses remain anonymous, data is secured and comply with legislation, and they are able to generate insightful data from both quantitative and qualitative responses that we have used to develop action plans. Review collected by and hosted on G2.com.

Laurel S.

Board Volunteer Advisory Committee Member

Mid-Market (51-1000 emp.)

11/18/2024

"Project Management Basics and VR tools"

4.5/5

What do you like best about Kai Analytics?

Their knowledge and flexibility made it easy for us to create a plan and then get quality results. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

No real downside with Kai. Their leader came down with an aliment so things were a little slower than planned but it did not impact our timelines. So it might be good to have others actively involved with some standard project management practices. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

I think is important for any research be clear on your general intentions and then work with Kai to breakdown the inner details. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

They completed a review across Canada and the US for people interest in Project Management and VR tools age groups ranging from 18 -24. They were able create a clear picture for us on where our training tools and digital marketing should be focused. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/19/2024

"Kai Analytics assisted with our Internal Communications Survey."

3.5/5

What do you like best about Kai Analytics?

They were easy to get in contact with if there were any questions/quick fix of any issues. Kevin was able explain the data in a way that made sense and was not overly comlpicated. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

There were some errors in the report which should have been fixed when they did a final review. One slide had a different organization name. There was also confusion in the data, which was able to be fixed quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

Review all the slides carefully. They will be able to make changes rather quickly if you need them. Ask for clarification on data that does not make sense in case you are asked by superiors to explain. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

Completing a survey to find any trends or issues with internal communications. Review collected by and hosted on G2.com.

Joy B.

Assistant Vice President of Communications

Mental Health Care

Small-Business (50 or fewer emp.)

10/29/2024

"Kai helped revamp our benchmarking survey"

5/5

What do you like best about Kai Analytics?

Kai Analytics went above and beyond, they fully entrenched themselves in the project. They came with great ideas, challenged us to think outside the box, and were always thorough in their work product. They also handled the sensitive data professionally. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

Nothing, they are amazing. No compliants. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

Other than providing your specfic needs so that they can best support you, no other recommendations. Highly recomend them! Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

Kai Analytics helped execute our annual operation and biannual compensation report which provides benchmarking data for our members and the broader orthotucs and prosthetics profession. Review collected by and hosted on G2.com.

Christine S.

Small-Business (50 or fewer emp.)

6/25/2024

"Building surveys and scoring processes for community colleges' fiscal reports"

5/5

What do you like best about Kai Analytics?

The people. The timely responses. The kindness and attentiveness of the analysts and management. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

No downsides from my end.

The nature of building such surveys sometimes results in: when one issue is fixed, another one "breaks" or pops up. However, KaiAnalytics stays on top of error issues. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

Highly recommended. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

The commission needed uniform methodology for collecting fiscal data and creating scored outcomes for our accredited colleges. Kai Analytics built the surveys and the results dashboards for our extensive use. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

12/18/2023

"Great company for academics who conduct survey research"

5/5

What do you like best about Kai Analytics?

Kai Analytics is a reliable company that obtains high-quality survey data for research projects. They are dependable and provide regular updates on the progress of the survey data collection work. In addition, Kai Analytics understands the research process and survey research design, and they know how to effectively troubleshoot when issues arise during the data collection process. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

I do not have any negative comments to report Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

Kai Analytics is very good option for academics searching for a survey data collection service, and they are an afforable option for academics who do not have large research budgets. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

I am a researcher who works on issues related to sustainable food systems. I have worked with Kai Analytics three times now when conducting survey studies based in British Columbia. Kai Analytics is a relable company that has been able to collect high-quality data for me at a reasonable price. I plan to continue to work with them when conducting future survey studies. Review collected by and hosted on G2.com.

Verified User in Libraries

Mid-Market (51-1000 emp.)

12/13/2023

"Kai Analytics provided valuable insights by designing and administering our staff engagement survey."

5/5

What do you like best about Kai Analytics?

Kai Analystics staff were easy to work with and delivered what was promised. When we had questions, they provided great customer support. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

There was just a minor mixup regarding the timing of information requested. Our only challenge was this minor internal miscommunciation at Kai. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

We really appreciated the opportunity to meet online a number of times during our project. This really kept things on track. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

We wanted to establish a baseline for staff engagement. We plan to use the insights gained from the survey to make changes in our organization. We also plan to run a staff engagement survey in 2 years to see if we are making progress in creating a great work environment for our staff. Review collected by and hosted on G2.com.

Tony S.

Mid-Market (51-1000 emp.)

2/28/2023

"Great, timely outcome with excellent customer support"

5/5

What do you like best about Kai Analytics?

The report they provided was great, and helped us make sense of an otherwise unwieldy mountain of open-ended student feedback, but I actually think the quick and responsive customer support may have been what stood out the most. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

I don't think there's anything we disliked, but utlimately this is not magic. You simply can't distill 1700+ open-ended comments into five or so themes without sacrificing some of the underlying information. Review collected by and hosted on G2.com.

Recommendations to others considering Kai Analytics:

It's hard to say because I don't know what use cases others may be considering, but for those who are trying to elicit a small number of main points from a large number of survey comments (like we did), I would just say that you need to be reasonable in your expectations. A single main point or theme can't perfectly encapsulate hundreds or perhaps even thousands of open-ended responses, but it can give you a good sense of the foremost underlying sentiments that are embedded in the data. Review collected by and hosted on G2.com.

What problems is Kai Analytics solving and how is that benefiting you?

We are working on a college-wide project that depends heavily on student input. Kai Analytics helped us distill over 1700 student comments into a handful of manageable and actionable themes, and they did it very quickly to help us meet a tight deadline (less than a week). They furnished a polished and easily understood presentation, and offered excellent customer support along the way (e.g., were very helpful in quickly answering questions and troubleshooting any issues that emerged). I'm confident that the work they did will effectively shape the project for which it was intended. Review collected by and hosted on G2.com.

Lisa H.

Research Fellow

Mid-Market (51-1000 emp.)

12/7/2022

"Online surveys in Sierra Leone and Togo"

4.5/5

What do you like best about Kai Analytics?

It was always easy to exchange with Kai Analytics due to their great communication, fast responses and professionality. We did not only reach our target of 300 responses per country, but exceeded it due to the efforts of Kevin and his team. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

There is nothing to dislike. Depending on the country context, it might be more or less difficult to reach a specific number of completes. Review collected by and hosted on G2.com.