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Kai Analytics Reviews & Provider Details

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Average based on 31 real user reviews.

Kai Analytics Reviews (31)

Reviews

Kai Analytics Reviews (31)

4.9
31 reviews

Pros & Cons

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AS
Alexandra S.
Communications Director
Small-Business (50 or fewer emp.)
"Transformed data reporting & website functionality with embedded dashboards & Salesforce integration"
5/5
What do you like best about Kai Analytics?

Through all of this work, Kevin and other Kai Analytics team members have worked directly on these projects and several ACCJC staff members have worked with Kevin. Kevin is an unbelievable partner in all of this work, providing excellent project management, ideas/advice, and follow-up. We have all enjoyed the kindness, humor, and humanity he brings into this work, and trust his professional recommendations. He has built an incredible team that has delivered on all of our project elements on time and affordably. We have appreciated Kevin’s willingness to pivot and expand projects when we have asked and his personal attention to detail that is essential to tracking such complex work. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

We have been happy with all aspects of our work with Kai Analytics. Review collected by and hosted on G2.com.

MG
Matt G.
Enterprise (> 1000 emp.)
"Satisfied Customer"
5/5
What do you like best about Kai Analytics?

Kai Analytics are great partners that are flexible in meeting the needs of their clients. We also greatly benefit from their qualitative analyses by creating actionable insights from hundreds of open-ended comments. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

We do not have a dislike about Kai Analytics. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
CA
Verified User in Arts and Crafts
Mid-Market (51-1000 emp.)
"Survey results were clear and useful for our purposes."
4.5/5
What do you like best about Kai Analytics?

We recently worked Kai Analytics and were satisfied with the overall quality of their work. The team was professional, responsive, and delivered the project within the agreed timeline. The survey results were clear and useful for our purposes. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

We are happy with the work completed by Kai Analytics. Review collected by and hosted on G2.com.

Laurel S.
LS
Laurel S.
Board Volunteer Advisory Committee Member
Mid-Market (51-1000 emp.)
"Project Management Basics and VR tools"
4.5/5
What do you like best about Kai Analytics?

Their knowledge and flexibility made it easy for us to create a plan and then get quality results. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

No real downside with Kai. Their leader came down with an aliment so things were a little slower than planned but it did not impact our timelines. So it might be good to have others actively involved with some standard project management practices. Review collected by and hosted on G2.com.

Verified User in Government Administration
PG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Kai Analytics assisted with our Internal Communications Survey."
3.5/5
What do you like best about Kai Analytics?

They were easy to get in contact with if there were any questions/quick fix of any issues. Kevin was able explain the data in a way that made sense and was not overly complicated. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

There were some errors in the report which should have been fixed when they did a final review. One slide had a different organization name. There was also confusion in the data, which was able to be fixed quickly. Review collected by and hosted on G2.com.

Joy B.
JB
Joy B.
Assistant Vice President of Communications
Mental Health Care
Small-Business (50 or fewer emp.)
"Kai helped revamp our benchmarking survey"
5/5
What do you like best about Kai Analytics?

Kai Analytics went above and beyond, they fully entrenched themselves in the project. They came with great ideas, challenged us to think outside the box, and were always thorough in their work product. They also handled the sensitive data professionally. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

Nothing, they are amazing. No complaints. Review collected by and hosted on G2.com.

CS
Christine S.
Small-Business (50 or fewer emp.)
"Building surveys and scoring processes for community colleges' fiscal reports"
5/5
What do you like best about Kai Analytics?

The people. The timely responses. The kindness and attentiveness of the analysts and management. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

No downsides from my end. The nature of building such surveys sometimes results in: when one issue is fixed, another one "breaks" or pops up. However, KaiAnalytics stays on top of error issues. Review collected by and hosted on G2.com.

Verified User in Research
CR
Verified User in Research
Mid-Market (51-1000 emp.)
"Great company for academics who conduct survey research"
5/5
What do you like best about Kai Analytics?

Kai Analytics is a reliable company that obtains high-quality survey data for research projects. They are dependable and provide regular updates on the progress of the survey data collection work. In addition, Kai Analytics understands the research process and survey research design, and they know how to effectively troubleshoot when issues arise during the data collection process. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

I do not have any negative comments to report Review collected by and hosted on G2.com.

Verified User in Libraries
PL
Verified User in Libraries
Mid-Market (51-1000 emp.)
"Kai Analytics provided valuable insights by designing and administering our staff engagement survey."
5/5
What do you like best about Kai Analytics?

Kai Analytics staff were easy to work with and delivered what was promised. When we had questions, they provided great customer support. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

There was just a minor mixup regarding the timing of information requested. Our only challenge was this minor internal miscommunication at Kai. Review collected by and hosted on G2.com.

TS
Tony S.
Mid-Market (51-1000 emp.)
"Great, timely outcome with excellent customer support"
5/5
What do you like best about Kai Analytics?

The report they provided was great, and helped us make sense of an otherwise unwieldy mountain of open-ended student feedback, but I actually think the quick and responsive customer support may have been what stood out the most. Review collected by and hosted on G2.com.

What do you dislike about Kai Analytics?

I don't think there's anything we disliked, but ultimately this is not magic. You simply can't distill 1700+ open-ended comments into five or so themes without sacrificing some of the underlying information. Review collected by and hosted on G2.com.

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What is Kai Analytics used for?

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Pricing

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