4.0 out of 5
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Sharefile Reviews & Product Details


What is Sharefile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.

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Languages Supported
Chinese, Dutch, English, French, German, Japanese, Korean, Spanish
Vendor
Citrix
Description
Sharing insights in cloud, mobile, virtualization, collaboration & networking.
Company Website
Year Founded
1989
Total Revenue (USD mm)
2,824
HQ Location
Fort Lauderdale, FL
Phone
408-790-8000
Ownership
NASDAQ: CTXS
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
11,266
Twitter
@citrix
Twitter Followers
149,428
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Companies Using Sharefile

ADP
Inxent
Colliers International
Carlyle Group
In-Q-Tel
Vasona Networks
Lateral
E-ISG Asset Intelligence
Kimley-Horn and Associates
IPM
Farmers & Merchants
Apex Systems

Sharefile Reviews

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1-50 of 784 total Sharefile reviews
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Sharefile review by Lisa M.
IT Senior Manager
Enterprise
(1001-5000 employees)
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"Sharefile delivers a great service!"

What do you like best?

Citrix ShareFile is an FTP hosting service designed for easy integration into your current workflow. You can share files through public links, email attachments, private share folders or an FTP client software application. You can also sync data across all your computers and mobile devices, which allows you to share large files wherever you are without relying on email or a physical storage device.

What do you dislike?

Customer service of this solution is the worst that I've ever treated in my whole career. We have clients that cannot open the encrypted emails we send them. It redirects them back to our login page. I have been trying to working ShareFile's technical support for over 5 months and nobody will email me back or tell me why this is happening. My sales representative moved away, and our new representative will not email us back either.

Recommendations to others considering the product:

This tool will help you get the best face of your company you can add the amount you want without limits, they really offer a lot of security to your data just your customers will feel safe, as it is based on the cloud gives access to share files from anywhere without losing security.

What problems are you solving with the product? What benefits have you realized?

With ShareFile, you can control folder permissions, user usage, file expirations and identity verification. In addition to a comprehensive audit log of file activity, you can access and restore an unlimited number of file versions. This is a vital feature because online collaboration results in several versions of a file. File versioning allows you to return to previous versions to reference them or to remedy mistakes.

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Sharefile review by Derrick B.
IT Project Manager
Enterprise
(1001-5000 employees)
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"Files storaging and data transfer at its very finest!"

What do you like best?

This is the best asset that my company actually has for file transfer subjects. Allows transfering from multiple filesand multiple formats at the same time and you'll be secured because all of this is made through several layers of security which comes from the cloud. Also, documents and sensitive data are compatible with the Sharefile architecture, so if you're on the go and you want to modify something on the cloud, you are able to open it in every single format. Sharefile comes with a file opener.

What do you dislike?

Pricing is something that annoys me every single time that I see the software. It's very expensive and sometimes my superiors want to take off the implementation of Sharefile but once they see the results of using it, they abort that mission inmediately. Sharefile delivers nothing but the best MFT features in order to keep everyone's files very secure and with zero risk of losing data by third's breaching or hacking related issues.

Recommendations to others considering the product:

Strongly recommended software for those who are looking for happy clients and trustable third-party companies.

What problems are you solving with the product? What benefits have you realized?

Having Sharefile with us has solved our storage space issue that we had with previous solutions. Other can't afford the amount of space that we need to share and save files over the cloud and thanks to this incredible solution we are now able to get more confident clients and more receptive third-party clients that trust us all their sensitive data over the years. Also, our business is now well managed because of its Business Content Management tool, it's pretty reliable and user-friendly.

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Sharefile review by Javier C.
VP of Products
Mid-Market
(51-200 employees)
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"Sharefile: information in tons."

What do you like best?

This program is extremely easy to use, I would say that extremely easy to share heavy or large documents. Besides easy it is fast, which makes it very efficient. It is perceived that the website is organized in a very appropriate way, its security is another important factor to give a good vote since the control that is provided and the monitoring of the changes within the documents is feasibly safe, I like how it is synchronized with the relatively fast desktop.

What do you dislike?

Among the aspects that are perceived that I do not like is that you can not group several users and manage them together, the cost of this product is high, should fit more filters in the search function, since some terms are not found , the editing of data in a mobile device presents some complications.

Recommendations to others considering the product:

Recommended to obtain considerably giant files, it is perfect to share a large amount of documents by mail. It is also ideal for companies that need cloud-based solutions where they can store files. You can place a retention policy on files so they can be automatically deleted after a set period of time.

What problems are you solving with the product? What benefits have you realized?

ShareFile is a program that is manipulated recurrently in Axios, we needed to find a better way to work with our partners, without there being any concern for safety. This in turn allows our clients to be more confident with the exchange and flow of information that can be managed.

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Sharefile review by Farhana R.
IT Project Manager
Enterprise
(1001-5000 employees)
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"Sharefile is the best!"

What do you like best?

This software is by far one of the best MFT solutions out there. With this tool you can find a reliable software with safe features and a great extent of format files that you can either send or receive, here size doesn't matter at all, Sharefile is capable of handling larger files up to 2 GB per email. Also, it fits as a collaboration tool, with a collaborative drafting system and a broad document archiving interface which makes this product a great asset.

What do you dislike?

It has certain things that I don't like for a Managed File Transfer software, but something that always bothers me the most is the fact that you can't download multiple files at the same time without having issues with speed, it gets very slow and suddenly crashes. This particular issue needs to be taken very seriously because future users would be annoyed if this problem keeps happening without any control of the situation.

Recommendations to others considering the product

This software is highly recommended for those who are looking forward to share, organise, edit and oversee larger files and data through private servers or unallocated clouds, Sharefile is nothing but your best shot at this subjects that need to be done. Also you can assure that clients and third-party providers can make easy the interaction with members of a specific team with document related data.

What business problems are you solving with the product? What benefits have you realized?

We are able to keep a large amount of space in local drivers and unallocated servers on the cloud. Also, allow users to take control over who accesses to Sharefile in order to authorize guarantees and privileges to these users or manager who are looking forward to check how data is stored.

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Sharefile review by Olive L.
Web Developer
Enterprise
(5001-10,000 employees)
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"Share and send files of any size to any device."

What do you like best?

Sharefile assures me that my files are safe and will not be harmed by malicious third parties, and the help I receive is per real person, not robots, my mailbox is not collapsed, which saves us time and money. My team is satisfied I do not know what else I could ask

What do you dislike?

When using this type of tools that provide security when sending your files, the trifles that could cause discomfort are insignificant considering that they will improve over time. Another serious factor seems that it could be expensive for some, but it's worth it

Recommendations to others considering the product

This tool will help you get the best face of your company you can add the amount you want without limits, they really offer a lot of security to your data just your customers will feel safe, as it is based on the cloud gives access to share files from anywhere without losing security.

What business problems are you solving with the product? What benefits have you realized?

The add-on with Outlook allows my clients to send secure files, using the native iOS saves a shared file without any problem this is efficient, in general terms it goes very well after having tried so many softwares that did not cut down our requirement we stayed with Sharefile

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Sharefile review by Patricia C.
Team Manager
Enterprise
(1001-5000 employees)
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"Sharefile has attractive solutions for exchanging files"

What do you like best?

We like the system so flexible when it comes to synchronizing files with many devices attached to the cloud. It is quite useful for team collaboration, and allows compliance tracking. The encryption of documents is extremely broad, allowing us to quietly safeguard all kinds of documents. We are fascinated by its file weight capacity, up to 100 gigabytes (It is bigger than the capacity offered by many other document management platforms)

What do you dislike?

The integration between the sharefile and office suite platforms does not seem good. At least, it is difficult to access files from office, and authentication processes are impractical, and they waste our time. We do not like its tool for implementing confidentiality agreements, and its ability to index documents

Recommendations to others considering the product

We recommend sharefile based on its low price, only $ 16 per month, and its document version control system. We recommend it for its capacity of up to 100GB for heavy files, which makes it excellent when uploading folders with a lot of multimedia content to the cloud. For those who have problems with the use of sharefile, we recommend online seminars from the official website

What business problems are you solving with the product? What benefits have you realized?

Before we started using sharefile we had enough problems sharing the electronic signatures for the documents, and now we can better organize our documents, due to the practical list system that the sharefile platform brings

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Sharefile review by Jimmy D. H.
Data Entry Operator
Internet
Small-Business
(11-50 employees)
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"Storage and transfer of files in the cloud."

What do you like best?

It is one of the best systems I have found in the safe transfer of files, all types of files can be exchanged in a couple of seconds, thanks to the servers with which this company has, the encryption point to point is very good, and the files that are shared will always be safe, besides it has certain verification and authentication features for the protection of the files, this helps that not everyone can see it, and they can only have access to them, the people who want to see them, In addition to this you can monitor the files in real time, to open where they are accessed, and if there is any access, block it immediately.

What do you dislike?

Finding a file in shameful is sometimes complicated, when you start using this application everything is fine, since you find everything in an easy way, when you have hundreds of files, it is already complex, and find a file, it becomes a task, it costs a lot of time, another thing that I do not like, is something that happened to me a few days ago, delete a file completely from the server, and then it was impossible to recover it, I did not know that there was no additional database, where to keep this saved information, in case the user deleted it, something that should be improved.

Recommendations to others considering the product

A totally recommended tool, to share files, with a very high level of security, where you really only see the files, the people you want them to do it.

What business problems are you solving with the product? What benefits have you realized?

Thanks to this system, we can store a good amount of files, and protect them, so that not everyone can access them so easily, besides sharing files in this system is very easy, for our employees, and for other people we want. see, is an additional database, we have the most important information that we have in our company.

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Sharefile review by Emmanuel Jesus M.
Salesperson
Food & Beverages
Enterprise
(1001-5000 employees)
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"Sharefile has excellent hosting in the cloud"

What do you like best?

Sharefile we like for its wide range of collaboration tools, such as its cooperative drafting system, and its document archiving system is very broad. We like to be able to handle electronic signatures so comfortably, and to keep track of the versions of our documents. In addition, it has an excellent capacity of compliance tracking. Its price of $ 16 per month seems quite cheap.

What do you dislike?

Unfortunately, ShareFile does not offer us any file recovery system, so information is usually lost due to errors (it is not very recurrent). It can not be used offline, nor can it convert files to other types. His recognition of optical characters is slow, and that certainly ends up making our work difficult. Its deployment on native Android mobile devices is also slow.

Recommendations to others considering the product

We fully recommend using Sharefile. It is excellent for taking information from the company's account, as well as for general views of the entire administration process, and for carrying out operations in the background. We recommend your integration with FTP clients such as filezilla.

What business problems are you solving with the product? What benefits have you realized?

Sharefile has greatly benefited us by allowing us to modify the brand of our company, and to be able to keep our account reports in detail, which can be periodic or punctual, and allow us to monitor usage, access, storage, among others. Something quite profitable about ShareFile is its storage capacity, nothing more and nothing less than 100 gigabytes of space.

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Sharefile review by James S.
Project Delivery Manager
Mid-Market
(501-1000 employees)
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"Share and upload files to work as a team"

What do you like best?

Easy to use is the first thing that comes to mind when I think of Sharefile. It is quite intuitive and simple, you learn its operation quickly.

One aspect that I use a lot is the Outlook add-on, as it allows us to send files and emails safely and efficiently. I think it's a good integration, since it makes things a lot easier for me. In addition Sharefile allows you to send larger files, regardless of the limitation of Outlook and analyzes the files to rule out viruses or malware.

The synchronization with the desktop application makes it possible to update everything more quickly and is quite well optimized. It allows to update, download and dispose of the files and updates made instantly.

What do you dislike?

When you download many files at the same time from the web application it goes a little slow and sometimes it gets frozen when you are downloading the documents.

By using two-factor authentication and granting it to a user of the system, each user must go inside their account and activate it individually. I think this process could be speeded up.

Recommendations to others considering the product

With Sharefile you can ensure all the files that you upload to a platform and facilitate the interaction between the members of a team regarding the work with documents. It is a good tool that helps to work with files and divide the permissions well to have more security.

What business problems are you solving with the product? What benefits have you realized?

It allows us to have full control over which users access Sharefile and grant them privileges or roles to have all our information secure. We have this well divided in our company, since depending on the area of ​​work and also of the equipment that exists within each area, specific permits are granted so that each of them knows what files to upload, what functions they can use and in definitive in which way you can use Sharefile in your work.

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Sharefile review by Kugan K.
Administrative Assistant
Consumer Services
Mid-Market
(201-500 employees)
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"Ease to share the files and documents"

What do you like best?

It is a good platform to share the files, documents and all contents via internet in safe way. Basically, the file size is not a matter in this platform. Small or medium size files and any type of files able to share. And also, we can share the official documents and any type of files, share among the office, with out any internet threats. Finally, i can assure that, it is a most safest way to share and store your high confidential data, files and folders, which are related to the organization.

What do you dislike?

The Sharefile is almost good platform to sharing purpose. Nothing to dislike in this platform. Even though, when we upload high number of files, it will get slow down the speed. some times, it will stop in between. Therefore, we have to start from beginning. It will time consuming job. Sometimes, may be a slow internet connection also, one of the reason. But, even we use in wifi connection, we are facing the same problem.

Recommendations to others considering the product:

Sharefile is most appropriate platform to share the files and folders among the organization, it is no matter that, where ever located in the World.

What problems are you solving with the product? What benefits have you realized?

Because of this, we able to maintain the bigger space in our local drive. Because, the high volume of data we can store in the sharefile platform. And it is a really secure method to transfer the files and folders with in the organization.

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Sharefile review by Robert B.
Sales Manager
Venture Capital & Private Equity
Mid-Market
(201-500 employees)
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"Things are changing"

What do you like best?

Industry custom fitted work processes: Sharefile has 10 key businesses and the work process will coordinate that industry. For instance: for bookkeeping, the application will show alternatives for customers to sign reports, which removes on them posting or fax records. - There are extraordinary versatile applications that make it simple to send records - they even have applications for Windows and Blackberry clients! - Integrates with Microsoft Office and Gmail which makes it much less demanding to utilize.

What do you dislike?

A. Complex multi level Reseller/referral/wholesaler model passed on from Citrix the board ( truly, it sucks ) B. Worldwide Storage Zones produce the incidental " ticket - storm" when an issue emerges its difficult to keep educated on "simply" your introduction, an exchange off for the straightforwardness. C. Self provisioning is excessively prescriptive. On the off chance that you self arrangement the wrong arrangement, at that point look out it is anything but a "simple fix". Getting Level 2 help can take longer than you'd envision.

Recommendations to others considering the product

Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support

What business problems are you solving with the product? What benefits have you realized?

Sharefile has endeavored to empower the clients share records bigger than what their email servers support without doing anything unique in relation to the standard thing. They can at present join an extensive record utilizing Sharefile module and send the mail to the beneficiary. It additionally gives a choice to transfer the record on their server and afterward share the connection to the document with the expected beneficiaries. It encourages document access from anyplace and any gadget for the beneficiary. Records are constantly verified by encryption while they are put away in their servers just as amid travel. One can be in finished control of their substance and change the entrance consents whenever from anyplace.

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Sharefile review by Lucy J.
Sales Manager
Retail
Mid-Market
(501-1000 employees)
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"Sharefile is the leading platform for file sharing"

What do you like best?

We really like the fact that ShareFile is so useful for the management of electronic signatures. It is used to handle contracts, and many other important documents that must be taken care of. We like your synchronization with the cloud, it is very fast

What do you dislike?

We are disappointed that ShareFile does not offer the client collaboration tools to work as a team. We do not like that version control of the platform is so vague to manage file recovery. Your document indexing system is too simple

Recommendations to others considering the product

First of all, we want to recommend Sharefile because it is a stable and elegant document management platform that offers great options for personalization and the sharing of important documents. It is very good to synchronize in the cloud with hosting services

What business problems are you solving with the product? What benefits have you realized?

We had quite huge problems to correctly execute compliance tracking and to organize our documents. We think the arrival of ShareFile to our work table is excellent, because now we are much less tense with the work. It has a great quality

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Sharefile review by Patrick M.
Web Designer
Marketing and Advertising
Enterprise
(1001-5000 employees)
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"Sharing files with ShareFile is surprisingly simple"

What do you like best?

Sharefile offers an excellent live training service. You have the possibility to share files, safely. It allows to share files of up to 100gb, and is automatically synchronized with each linked device

What do you dislike?

Your search tool is not good enough to filter files, so you need to be very specific. Your watermarks are ugly and intrusive, and applying read-only permissions is complicated when you want to block data

Recommendations to others considering the product

We recommend integrating ShareFile to office 365 and thoroughly explore the approval and comment tools. Now, we recommend its use for both small and medium companies, and especially if you need to share information outside working hours, due to its practicality

What business problems are you solving with the product? What benefits have you realized?

For some time now we needed to get our digital documents signed in a hurry. Sharefile offered us the possibility of receiving electronic signatures in a legal and very secure way in our mailbox, in addition to which we can now integrate better with Microsoft office

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Sharefile review by Laura C.
Sales Specialist
Enterprise
(1001-5000 employees)
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"ShareFile is great for sharing heavy files"

What do you like best?

This sharing-oriented platform is very stable, which is ideal because it allows you to send files of up to 100 gigabytes of weight without collapsing in the process. Your email function is safe to encrypt attachments in every mail

What do you dislike?

It does not finish convincing us its system of blockade of files (in the case of documents like those of Microsoft Word). Its price is too expensive (295USD per month) and its function to get approvals and gather opinions works very slowly

Recommendations to others considering the product

We recommend implementing ShareFile to those who can afford it. As it was said before, its price is very high, but out of that detail this platform is highly recommended mainly to move large files safely.

What business problems are you solving with the product? What benefits have you realized?

Before applying ShareFile we had many problems with the security of our information. Sharefile offers a bank-level encryption that protects all our attachments and in-transit materials, including emails.

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Sharefile review by Barry B.
Service Desk Technician Level 1
Small-Business
(11-50 employees)
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"Good solution, terrible support"

What do you like best?

Overall, I like Sharefile. As a file storage solution it works fairly well. I like the web interface as well and the ability to store unlimited backup copies and previous versions is a big plus.

What do you dislike?

The transition from Sharefile Drivemapper to Citrix Files was less than smooth. Citrix Files has a tendency to disconnect or log out the users and require logging back in. The customer service is abysmal. I emailed for support and never heard back. Phone support is often less that helpful and googling issues seems to be the best method of finding solutions.

Recommendations to others considering the product

Know what you are doing before making the change. Customer service is currently not great and getting help may be difficult.

What business problems are you solving with the product? What benefits have you realized?

It is an excellent file storage solution and when it stays connected and syncing correctly, clients of any size will have a decent alternative to using a Windows or Linux based file server.

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Sharefile review by Amber S.
Coordinating Manager
Small-Business
(11-50 employees)
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"A Great Service for Secure Documents"

What do you like best?

I like how easy this is to use! We have an area on our site for members to upload secure documents to us and it takes little to no explanation for us to teach them how to upload. It's nice not having to explain a different software to them. I also love that I can generate a link that expires. I use this a lot if I need to send credit card information via email.

What do you dislike?

There's not much that I dislike. It can kind of be a process to get everything uploaded sometimes but that's really not ShareFiles fault. Be default it just requires more work to do this than send a regular email but when you have a secure document, it only makes sense there would be an extra step to send it.

Recommendations to others considering the product

do it! it seems like it's software that not many people think about but there is definitely a need especially if you have anything with payments sent via email.

What business problems are you solving with the product? What benefits have you realized?

Sending secure documents back and forth and knowing that they will live in email forever. Should our email ever be compromised, people would then have access to all of that information. Now, we don't have to worry because all of the secure files are uploaded via a link that expires.

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Sharefile review by Melanie T.
Branch Administrator
Transportation/Trucking/Railroad
Enterprise
(5001-10,000 employees)
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"ShareFile is a secure solution for file sharing"

What do you like best?

Sharefile allows a good integration with office. Its shared system for electronic signatures is excellent for contracts, confidentiality agreements and other documents in a totally secure and legally binding way.

What do you dislike?

We do not like the fact that it is difficult to access the files independently. The authentication process is slow and impractical. Your file synchronization in the cloud is slow

Recommendations to others considering the product

We recommend the implementation of Sharefile to small and medium companies. We recommend your live training sessions, and the detailed additions. With its use it is easy to take productivity to a better level.

What business problems are you solving with the product? What benefits have you realized?

In the past there were problems to get a platform safe enough for the shared use of our files until we found Sharefile. Now we can be better synchronized with the cloud and share encrypted information in a more secure way

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Sharefile review by Nadine B.
Business owner and operator
Writing and Editing
Small-Business
(2-10 employees)
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"Secure and Efficient"

What do you like best?

The ability to send and receive very personal information (tax documents) via encrypted files is a necessity. Share File makes this an easy task to do. I can attach and email files that are secure and I can receive files uploaded by clients knowing the information contained within is secure. Files can be created to share within the office as well. Creating folders and sub-folders is easy. Knowing your files and your clients files are secure is priceless.

What do you dislike?

In order to receive files from clients I send to them an upload link. The link expires after so many days and clients must ask me to send them a new link. This is quite an inconvenience for both parties.

Recommendations to others considering the product

This is an easy effortless way to keep files to share within your company and with clients. In addition to receiving secure files, clients can upload files to you. All it takes is sending them an upload link via email. Simple!

What business problems are you solving with the product? What benefits have you realized?

Tax document files contain very personal data. Being able to have these files safe from ending up in the wrong hands is a necessity. Share File saves clients from having to hand-deliver or have files mailed or sent by courier.

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Sharefile review by Catherine C.
Recruitment Specialist
Mid-Market
(201-500 employees)
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"Security in the file exchange"

What do you like best?

With Sharefile there is no problem whatsoever when it comes to sharing files of any size, as it processes them quickly and can then be shared with anyone. The security in the protection of documents is something that they take into account since any modification made to a file is notified.

What do you dislike?

We have had some problems when downloading videos that we have saved on this platform, since sometimes the download becomes slow or an error occurs.

Recommendations to others considering the product:

The security offered by Sharefile when it comes to saving your files is unmatched, you will not find an equal service in the market.

What problems are you solving with the product? What benefits have you realized?

With Sharefile we have been able to share our files quickly and simultaneously with colleagues, which has improved the exchange of information.

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Sharefile review by Ryaan M.
Analyst
Small-Business
(11-50 employees)
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"Not really any better than Google Drive"

What do you like best?

The website has a clean and easy to organize interface.

What do you dislike?

The customer support is awful and will call you at 6am the day after you have an issue and keep calling at 6am for days straight even after the problem is solved. The program itself is really nothing special and could just as easily be accomplished with Google Drive or Dropbox. Its not a terrible system its just truly nothing special.

Recommendations to others considering the product

Research other potential alternatives. With any product you want to have a very strong customer service department and Sharefile's hours and the skills that their customer service team bring to the table has been detrimental to my business.

What business problems are you solving with the product? What benefits have you realized?

We need to share files between clients without those clients knowing who else has access to the files. Sharefile accomplishes this.

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Sharefile review by Jennifer C.
Inland Empire City Center Co-Director
Furniture
Mid-Market
(51-200 employees)
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"no service after the sale"

What do you like best?

Nothing! to this point I haven't been able to get it set up at my office and when I reach out for assistance they refer me to videos on their website.

What do you dislike?

Lack of customer service and assistance in set up.

This is our 2nd time using ShareFile, the first time we paid for 6 months and were never able to implement the service. the 2nd time they told me they received a lot of feedback similar to mine and had made changes to fix that, so they now have services available to help set up etc. This was completely twisted because the services that they implemented are just videos you watch to figure it out yourself.

Recommendations to others considering the product

Rethink this if you don't have an IT Department to set it up for you. We are a small business and I wear many hats, I spent over an hour trying to figure out what I needed to do first to get this up and running. I finally called for assistance and was redirected to the website to watch videos. This is my 2nd time with them. I had the exact same issues before and they sold me on this telling me that they had received a lot of feedback based on my previous experience and others, and had made changes but it looks like they haven't made any of the necessary changes.

What business problems are you solving with the product? What benefits have you realized?

We looked at sharefile for a virtual access to files on our server, and as a cloud based backup.

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Sharefile review by Jake H.
IT Specialist
Mid-Market
(51-200 employees)
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"A seemless extension of my computer into the cloud"

What do you like best?

While other cloud based file-sharing applications offer explorer integration, Sharefile is by far the most seamless.

What do you dislike?

As an admin, the service does occasionally go down and/or experience slow downs and lag. Sharefile is usually pretty quick to respond but there is certainly room for improvement. Also Sharefile seems to have a tendency to corrupt MS Project files.

Recommendations to others considering the product

An excellent solution that despite it's flaws, is years ahead of the competition.

What business problems are you solving with the product? What benefits have you realized?

Sharefile helps people in our company who work nowhere near each other seamlessly collaborate on projects and shared documents like they were working right next to each other. The check in/out tool has been an incredibly important resource for us that we only recently fully started utilizing.

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Sharefile review by Katie R.
Small-Business
(2-10 employees)
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"Great for all sizes of business!"

What do you like best?

I love that I was able to find an affordable plan to securely share documents with my clients. The personal plan at $20/month had everything I needed as a brand new business owner with just a few clients. As I grow, I can't wait to be able to upgrade to afford some of the other great features I'm not using yet.

What do you dislike?

I can't really think of anything I dislike. After I signed up for the free trial, I felt pushed into a business plan, but I stuck to my guns and asked for the $20/month personal plan. It's working well for me as a relatively new business owner.

Recommendations to others considering the product

I highly recommend seeking out the personal plan if you're just getting started. The price point is perfect and I've fallen in love with Sharefile. I recommend it to everyone and I can't wait until I can afford a higher plan to take advantage of all the other cool features.

What business problems are you solving with the product? What benefits have you realized?

I am able to securely share my documents with my clients. Even my technology-inept clients find the app super-easy to use to be able to snap pictures and they are uploaded straight to sharefile. Using sharefile has allowed me to be completely virtual and paperless!

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Sharefile review by Angelica F.
Science Teacher
Education Management
Small-Business
(11-50 employees)
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"Citrix Share File "

What do you like best?

I like the amount of storage available for work files. This helps me to save and store things fro previous years that I can reuse.

What do you dislike?

I disliked the fact that I can only use this for work. The ease of access is great for persona use as well. Sometimes it is also hard to upload larger files because of the presentations that are being shared through this system.

Recommendations to others considering the product

Use it to store large files that are hard to store on storage devices. These files can be easily shared to co workers. This makes collaboration easier and more convenient throughout the various departments in my educational facility. I am also able to store things from previous ears to have on hand for the current year. This helps me remain prepared for the upcoming years and able to assist teachers that have my students for the current school year. Data can be utilized and kept on hand for many board meetings and IEP meetings that occur early in the school year.

What business problems are you solving with the product? What benefits have you realized?

We have solved the problem of collaboration issues across content areas by allowing everyone to collaborate on a shared file.

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Sharefile review by Kara S.
Business Analyst
Management Consulting
Enterprise
(10,001+ employees)
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"Functional but not outstanding"

What do you like best?

my two favorite features are the desktop plug in and the ability for sharefile to save versions of the same file name in a history log. this makes it easy to return to previous versions if you had accidentally overwritten a file without saving under a new name

What do you dislike?

arduous to add new users to a file. many times the online system does not keep your contacts saved. the upload/request files links are clunky and not intuitive

Recommendations to others considering the product:

absolutely install the desktop plug in! it is so extremely helpful in securing files and not having to upload to the web browser.

What problems are you solving with the product? What benefits have you realized?

sharing files between clients, securely sending files, requesting files, storing files between team members on a shared location, keeping files stored on multiple devices. increases efficiency and transparency between team members

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Sharefile review by User
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"Overall a good file sharing and a file storage platform"

What do you like best?

Sharefile is is not just a basic cloud hosted server who allow only a company or organization but it does allow us to send the download links, can demand something to upload in a particular file by sending a upload link and anybody could access it. It helps us in providing the clients to upload their advertising content. It does notify when ever any one of their file has been downloaded by the notification feature. It has many such interesting features that has helped us to make our total ad work automated.The ads get delivered, whenever someone download or visit this it keeps sending notifications every time.

What do you dislike?

I am disappointed with its interface, it could have more beeter. Then their desktop synchronization is also little bit slower and sometimes even it doesn't work. Then its price is also very high.

But except these, everything looks fine.

What problems are you solving with the product? What benefits have you realized?

In our company we need many files to be shared to a different number of clients . Sometimes we need to get some data quick from a certain client or colleague then sharefile helps us to receive them just by using a link by sending it to them and after that they can share any type of important files on need. The other use of it is for file storage, we need something that can keep our important files all safe from any type issues and i find the sharefile the best. Our departments never wanted to use a locally hosted file sharing app and a file storage app,then the sharefile came along our way and afterthat everything started happening ggod and even my companie have gained some wealth too just because of it.

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Sharefile review by Paul C.
HR
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"Sharefile review"

What do you like best?

Sharefile has the ability to keep documents safe and secure. You can modify files and store them with easy, so it have become a solution to most businesses mostly when you want to share big files. also you can use a phone or desktop apps and it is good.

What do you dislike?

Although sharefile is good it has some faults that i wish should be taken care of.

recurrent buds that show always.

when downloading files at times it is slow

the support team is not so efficient.

and also its cost is also a bit high compared to other tools serving the same purpose.

Recommendations to others considering the product:

Its wonderful using Sharefile so far, so anybody thinking of acquiring it can go on and have work done with ease and with safety. am sure nobody will regret using it.

What problems are you solving with the product? What benefits have you realized?

problems related to sharing files and their safety has been well solved with Sharefile.

also the ability to access the files has been improved work burden has been reduced.

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Sharefile review by Antonio Z.
System analyst
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" Sharefile fulfills what it promises, efficient and secure file sharing"

What do you like best?

The implementation of sharefile was fast and easy, in a few moments it will already be integrated in your company and the employees will already be using it, its intuitiveness also helps in the adaptation of the employers, that is, after a few days you will have the sensation that sharefile is used for many years, such is the naturalness and rapidity that happens its implementation and adaptation.

What do you dislike?

The mobile application leaves something to be desired, you end up losing several functions compared to the main version for computers and nowadays with smartphones and tablets so present it becomes a very negative point for sharefile

Recommendations to others considering the product

Nowadays file sharing via email is not the safest way to do this within a work environment, so if you are thinking of upgrading and making your file sharing a little more secure then citrix sharefile is a good choice, its price is fair, its functionalities extras and integrations are interesting and it fulfills what it promises, an efficient and secure file sharer

What business problems are you solving with the product? What benefits have you realized?

Sharefile was the tool chosen by the company as an online storage and file sharing solution, its contribution was excellent, as we are a company that keeps many customer documentation, sales reports, records and various important file types, keep this all alone on a local server is not always something functional, in addition to being risky in case some unforeseen event occurs, sharefile solves this by making these files and documents accessible from any computer. It even helped standardize internal file sharing within a single tool

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Sharefile review by Jordan W.
Management Staff
Entertainment
Mid-Market
(501-1000 employees)
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"Store and save files in order"

What do you like best?

Sharefile is really simple to use. It is very easy to share the files and organize the data according to the order in which they were stored, making it easy to access them when needed.

What do you dislike?

So far I have not found something that really disgusts me about this tool, it performs the function that it should do.

Recommendations to others considering the product:

For companies that keep a large amount of data and documents in the cloud this platform will make the job easier.

What problems are you solving with the product? What benefits have you realized?

With the use of Sharefile we have been able to improve the storage and the order in which we store the files in the cloud, being able to access them now much easier and faster

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Sharefile review by Tawanda M.
CWBTS
Information Technology and Services
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A good tool to have in your collaboration toolbox"

What do you like best?

I like the fact that we got a custom made ShareFile offering that uses our corporate colors, fonts, designs and workflows to a certain extent. It even features our logo. This is good for our users as you maintain the same feeling across all our enterprise apps. I love the UI which is now modern after several iterations. The colors and icons are crisp and minimalist and this is something I love. I love the fact that when uploading it gives you the option to use the JavaScript uploader or the html uploader (incase you may not have javaScript or your javaScript maybe broke). I like the progress bars that let users see how their uploads are moving. I also like the fact that you have the option to generate a link that you can send directly to someone via email instead of using the inbuilt method of sharing which I personally don't like. I also like the fact that the owner of a folder gets notifications on activity on the folder (e.g file uploads / downloads from the folder). I like the fact that ShareFile is cloud based and hence does not require any complicated installation to implement. I like the fact that it allows uploads of files larger than what is normally allowed on email. I especially love the long file retention period (90 days we got on our offering) which is enough for most collaboration projects. I like the fact that it supports most of the popular file formats and displays a related icon so that you can quickly determine the types of files in your folder by just glancing at the icons.

What do you dislike?

One thing I dont like about sharefile is its lack of features but on the other hand you could say they are just trying to concentrate on a niche which is file sharing and they are trying to do it well.

Recommendations to others considering the product:

I consider ShareFile a tool to use along with other much more complex features. By itself it will not give you much value if you are a large corporate, may if you hare a small business. If you would like long file retention periods and larger file uploads then I definitely recommend ShareFile.

What problems are you solving with the product? What benefits have you realized?

Share file is a good collaboration tool that my company uses especially for sharing rich media. Though not feature rich it is a good option. It has a long file retention period of 90 days (compared to 7 days for other file sharing platforms) which is good for us since we submit a lot of rich media for review and it may take a reviewer weeks or months to complete. This long retention period also accommodates our own retention policy which is less than 90 days. ShareFile allows my organisation to share files securely since we have our own custom offering so we can enforce our own stringent security policy. Its also our option for uploading large files which exceed regular email file size restrictions.

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Sharefile review by Michael C.
President
Small-Business
(2-10 employees)
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"Great file storage and management that has grown along with our organization"

What do you like best?

One of our most-used features of ShareFile is setting up our clients with individual folders to allow them to upload and store their advertising creative. This is similar to FTP, but ShareFile allows us to receive notifications based on upload, download, etc on a per-folder and per-user basis. We also set it up to notify the client when their ad is downloaded by a member of our team, thereby completely automating the ad delivery process for our publication. The other great feature of ShareFile that we use is desktop app synchronization. This allows ads to be curated by our ad manager and delivered to our production team automatically.

What do you dislike?

The web interface can be a bit hit or miss at times, and performance can also vary. The desktop sync apps also are a bit sluggish and would benefit from an improvement in responsiveness.

What problems are you solving with the product? What benefits have you realized?

Since jumping on board with ShareFile in 2012, the platform has grown along with our organization and has allowed us to reliably request, store and manage client advertising materials for our publication. It has also helped automate our internal and external communication processes regarding advertising material.

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Sharefile review by Ashley J.
Human Resources Manager
Hospital & Health Care
Mid-Market
(51-200 employees)
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""A Good Service for Secure Documents""

What do you like best?

I like how simple this is to utilize! We have a region on our site for individuals to transfer secure records to us and it takes almost no clarification for us to show them how to transfer. It's pleasant not disclosing an alternate programming to them. I likewise love that I can create a connection that lapses. I utilize this a ton in the event that I have to send charge card data by means of email.

What do you dislike?

There's very little that I loathe. It can sort of be a procedure to get everything transferred once in a while however that is truly not ShareFiles blame. Be default it just requires more work to do this than send a customary email yet when you have a protected report, it just bodes well there would be an additional progression to send it.

Recommendations to others considering the product:

This is a simple easy approach to keep documents to share inside your organization and with customers. Notwithstanding getting secure documents, customers can transfer records to you. Everything necessary is sending them a transfer interface by means of email. Basic!

What problems are you solving with the product? What benefits have you realized?

Sending secure archives forward and backward and realizing that they will live in email until the end of time. Should our email ever be undermined, individuals would then approach the majority of that data. Presently, we don't need to stress since the majority of the safe records are transferred through a connection that lapses.

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Sharefile review by Carlos T.
Career Consultant
Outsourcing/Offshoring
Enterprise
(1001-5000 employees)
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"Made things easier for me!!"

What do you like best?

What a very user friendly tool. Easy to navigate and the thought that you are able to share files or store important documents at an amazing speed is really awesome. I already tried other file sharing tools and this one is the best so far.

What do you dislike?

Nothing that I can think off, probably it's the security. It does not give us options to do like dual lock or authentication. The feeling that your files are not secured in some ways may cause others from not patronizing this product. But I'm sure developers will fix it ASAP though.

Recommendations to others considering the product:

If you are looking for a tool for storage that is pretty easy to use, less time consuming, and responses to your queries at timely manner, then sharefile would be the best option for you

What problems are you solving with the product? What benefits have you realized?

This tool helped me a lot in keeping records and files of the applicants I have. Never had a major problem with it. So far so good. Keep it up :)

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Sharefile review by Jason B.
IT Administrator
Hospital & Health Care
Mid-Market
(51-200 employees)
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"Easy to share files instantly"

What do you like best?

I love how easy it is to share files around the office or on the go. When I need to show my partner something, I don't want to have to wait to transfer it to a flash drive then give that to him. I'd rather just share it through this software because it's way quicker and easier to use

What do you dislike?

Nothing at all, I can' think of anything that I don't specifically like about it because it's so great and easy to use

Recommendations to others considering the product:

I would recommend this to others who need a quicker solution to sending files around to coworkers or other people halfway across the world even. It's quick and simple to use and allows you to send anything at the click of a button which makes it a 5/5 for me

What problems are you solving with the product? What benefits have you realized?

I've realized how much easier it is to solve the rather simple task of sharing files with my co workers. All I need to do is put it on sharefile and then they can view the file almost instantly

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Sharefile review by User in Banking
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"GOOD WAY TO RECEIVE SECURE DOCUMENTATION FROM CLIENTS"

What do you like best?

FOR SOMEONE WHO HAS BEEN IN THE MORTGAGE INDUSTRY BEFORE THINGS BECAME AUTOMATED AND PAPERLESS, THIS IS A GREAT WAY TO RECEIVE DOCUMENTATION FROM CLIENTS - BEATS COPY,ING & SCANNING ORIGINALS

What do you dislike?

i DO NOT HAVE ANOTHER COMPARISON MODEL, AS THIS IS THE ONLY SYSTEM I HAVE EVER USED TO RECEIVE DOCUMENTATION, BUT I FEEL LIKE IT COULD BE MORE USER FRIENDLY ON MY SIDE AND THE CLIENTS SIDE - MANY TIMES THEY WERE UNABLE TO UPLOAD DOCUMENT BECAUSE OF A PASSWORD ISSUE AND IT WAS REALLY HARD TO FIX IT ON MY END - IT WAS NOT ABUNDANTLY CLEAR WHERE TO GO TO FIX IT AND MANY TIMES IT WASN'T FIXED WHEN I THOUGHT I HAD

What business problems are you solving with the product? What benefits have you realized?

HAVING SHAREFILE IS CONVENIENT FOR BOTH MYSELF AND THE CLIENTS TO NOT HAVE TO MAKE AN APPOINTMENT & TAKE TIME FROM WORK OR PERSONAL TIME TO GET DOCUMENTATION TO ME - THERE IS A CLEAR BENEFIT TO BE ABLE TO RECEIVE DOCUMENTATION FROM CLIENTS WITHOUT THEM HAVING TO COME INTO THE OFFICE AND FOR ME TO HAVE TO COPY OR SCAN THEM - ANOTHER BENEFIT IS THAT I CAN ADD MY LOAN PROCESSOR TO THE FILE AND SHE CAN DOWNLOAD THE DOCUMENTS SHE NEEDS IF I AM OUT OF THE OFFICE.

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Sharefile review by Alfredo C.