Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
4.0 out of 5
(756)
Do you work for Sharefile?

Sharefile Reviews & Product Details


What is Sharefile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.

Write a Review

Sharefile Screenshots


Sharefile Profile Details

Sharefile Profile Details

Languages Supported
Chinese, Dutch, English, French, German, Japanese, Korean, Spanish
Vendor
Citrix
Description
Sharing insights in cloud, mobile, virtualization, collaboration & networking.
Company Website
Year Founded
1989
Total Revenue (USD mm)
2,824
HQ Location
Fort Lauderdale, FL
Phone
408-790-8000
Ownership
NASDAQ: CTXS
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
11,194
Twitter
@citrix
Twitter Followers
145,495
Show moreShow fewer

Customers Using Sharefile

ADP
Inxent
Colliers International
Carlyle Group
In-Q-Tel
Vasona Networks
Lateral
E-ISG Asset Intelligence
Kimley-Horn and Associates
IPM
Farmers & Merchants
Apex Systems

Sharefile Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Review Type
Write a Review
1-50 of 755 total Sharefile reviews

Sharefile Reviews

Write a Review
Filter By
Review Type

Connections
Show reviews that mention
1-50 of 755 total Sharefile reviews
Copy Review URL
Sharefile review by Jimmy D. H.
Data Entry Operator
Internet
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Storage and transfer of files in the cloud."

What do you like best?

It is one of the best systems I have found in the safe transfer of files, all types of files can be exchanged in a couple of seconds, thanks to the servers with which this company has, the encryption point to point is very good, and the files that are shared will always be safe, besides it has certain verification and authentication features for the protection of the files, this helps that not everyone can see it, and they can only have access to them, the people who want to see them, In addition to this you can monitor the files in real time, to open where they are accessed, and if there is any access, block it immediately.

What do you dislike?

Finding a file in shameful is sometimes complicated, when you start using this application everything is fine, since you find everything in an easy way, when you have hundreds of files, it is already complex, and find a file, it becomes a task, it costs a lot of time, another thing that I do not like, is something that happened to me a few days ago, delete a file completely from the server, and then it was impossible to recover it, I did not know that there was no additional database, where to keep this saved information, in case the user deleted it, something that should be improved.

Recommendations to others considering the product

A totally recommended tool, to share files, with a very high level of security, where you really only see the files, the people you want them to do it.

What business problems are you solving with the product? What benefits have you realized?

Thanks to this system, we can store a good amount of files, and protect them, so that not everyone can access them so easily, besides sharing files in this system is very easy, for our employees, and for other people we want. see, is an additional database, we have the most important information that we have in our company.

Copy Review URL
Sharefile review by Emmanuel Jesus M.
Salesperson
Food & Beverages
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Sharefile has excellent hosting in the cloud"

What do you like best?

Sharefile we like for its wide range of collaboration tools, such as its cooperative drafting system, and its document archiving system is very broad. We like to be able to handle electronic signatures so comfortably, and to keep track of the versions of our documents. In addition, it has an excellent capacity of compliance tracking. Its price of $ 16 per month seems quite cheap.

What do you dislike?

Unfortunately, ShareFile does not offer us any file recovery system, so information is usually lost due to errors (it is not very recurrent). It can not be used offline, nor can it convert files to other types. His recognition of optical characters is slow, and that certainly ends up making our work difficult. Its deployment on native Android mobile devices is also slow.

Recommendations to others considering the product

We fully recommend using Sharefile. It is excellent for taking information from the company's account, as well as for general views of the entire administration process, and for carrying out operations in the background. We recommend your integration with FTP clients such as filezilla.

What business problems are you solving with the product? What benefits have you realized?

Sharefile has greatly benefited us by allowing us to modify the brand of our company, and to be able to keep our account reports in detail, which can be periodic or punctual, and allow us to monitor usage, access, storage, among others. Something quite profitable about ShareFile is its storage capacity, nothing more and nothing less than 100 gigabytes of space.

Copy Review URL
Sharefile review by James S.
Project Delivery Manager
Mid-Market
(501-1000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Share and upload files to work as a team"

What do you like best?

Easy to use is the first thing that comes to mind when I think of Sharefile. It is quite intuitive and simple, you learn its operation quickly.

One aspect that I use a lot is the Outlook add-on, as it allows us to send files and emails safely and efficiently. I think it's a good integration, since it makes things a lot easier for me. In addition Sharefile allows you to send larger files, regardless of the limitation of Outlook and analyzes the files to rule out viruses or malware.

The synchronization with the desktop application makes it possible to update everything more quickly and is quite well optimized. It allows to update, download and dispose of the files and updates made instantly.

What do you dislike?

When you download many files at the same time from the web application it goes a little slow and sometimes it gets frozen when you are downloading the documents.

By using two-factor authentication and granting it to a user of the system, each user must go inside their account and activate it individually. I think this process could be speeded up.

Recommendations to others considering the product

With Sharefile you can ensure all the files that you upload to a platform and facilitate the interaction between the members of a team regarding the work with documents. It is a good tool that helps to work with files and divide the permissions well to have more security.

What business problems are you solving with the product? What benefits have you realized?

It allows us to have full control over which users access Sharefile and grant them privileges or roles to have all our information secure. We have this well divided in our company, since depending on the area of ​​work and also of the equipment that exists within each area, specific permits are granted so that each of them knows what files to upload, what functions they can use and in definitive in which way you can use Sharefile in your work.

Copy Review URL
Sharefile review by Kugan K.
Administrative Assistant
Consumer Services
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Ease to share the files and documents"

What do you like best?

It is a good platform to share the files, documents and all contents via internet in safe way. Basically, the file size is not a matter in this platform. Small or medium size files and any type of files able to share. And also, we can share the official documents and any type of files, share among the office, with out any internet threats. Finally, i can assure that, it is a most safest way to share and store your high confidential data, files and folders, which are related to the organization.

What do you dislike?

The Sharefile is almost good platform to sharing purpose. Nothing to dislike in this platform. Even though, when we upload high number of files, it will get slow down the speed. some times, it will stop in between. Therefore, we have to start from beginning. It will time consuming job. Sometimes, may be a slow internet connection also, one of the reason. But, even we use in wifi connection, we are facing the same problem.

Recommendations to others considering the product

Sharefile is most appropriate platform to share the files and folders among the organization, it is no matter that, where ever located in the World.

What business problems are you solving with the product? What benefits have you realized?

Because of this, we able to maintain the bigger space in our local drive. Because, the high volume of data we can store in the sharefile platform. And it is a really secure method to transfer the files and folders with in the organization.

Copy Review URL
Sharefile review by Robert B.
Sales Manager
Venture Capital & Private Equity
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Things are changing"

What do you like best?

Industry custom fitted work processes: Sharefile has 10 key businesses and the work process will coordinate that industry. For instance: for bookkeeping, the application will show alternatives for customers to sign reports, which removes on them posting or fax records. - There are extraordinary versatile applications that make it simple to send records - they even have applications for Windows and Blackberry clients! - Integrates with Microsoft Office and Gmail which makes it much less demanding to utilize.

What do you dislike?

A. Complex multi level Reseller/referral/wholesaler model passed on from Citrix the board ( truly, it sucks ) B. Worldwide Storage Zones produce the incidental " ticket - storm" when an issue emerges its difficult to keep educated on "simply" your introduction, an exchange off for the straightforwardness. C. Self provisioning is excessively prescriptive. On the off chance that you self arrangement the wrong arrangement, at that point look out it is anything but a "simple fix". Getting Level 2 help can take longer than you'd envision.

Recommendations to others considering the product

Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support

What business problems are you solving with the product? What benefits have you realized?

Sharefile has endeavored to empower the clients share records bigger than what their email servers support without doing anything unique in relation to the standard thing. They can at present join an extensive record utilizing Sharefile module and send the mail to the beneficiary. It additionally gives a choice to transfer the record on their server and afterward share the connection to the document with the expected beneficiaries. It encourages document access from anyplace and any gadget for the beneficiary. Records are constantly verified by encryption while they are put away in their servers just as amid travel. One can be in finished control of their substance and change the entrance consents whenever from anyplace.

Copy Review URL
Sharefile review by Lucy J.
Sales Manager
Retail
Mid-Market
(501-1000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Sharefile is the leading platform for file sharing"

What do you like best?

We really like the fact that ShareFile is so useful for the management of electronic signatures. It is used to handle contracts, and many other important documents that must be taken care of. We like your synchronization with the cloud, it is very fast

What do you dislike?

We are disappointed that ShareFile does not offer the client collaboration tools to work as a team. We do not like that version control of the platform is so vague to manage file recovery. Your document indexing system is too simple

Recommendations to others considering the product

First of all, we want to recommend Sharefile because it is a stable and elegant document management platform that offers great options for personalization and the sharing of important documents. It is very good to synchronize in the cloud with hosting services

What business problems are you solving with the product? What benefits have you realized?

We had quite huge problems to correctly execute compliance tracking and to organize our documents. We think the arrival of ShareFile to our work table is excellent, because now we are much less tense with the work. It has a great quality

Copy Review URL
Sharefile review by Patrick M.
Web Designer
Marketing and Advertising
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Sharing files with ShareFile is surprisingly simple"

What do you like best?

Sharefile offers an excellent live training service. You have the possibility to share files, safely. It allows to share files of up to 100gb, and is automatically synchronized with each linked device

What do you dislike?

Your search tool is not good enough to filter files, so you need to be very specific. Your watermarks are ugly and intrusive, and applying read-only permissions is complicated when you want to block data

Recommendations to others considering the product

We recommend integrating ShareFile to office 365 and thoroughly explore the approval and comment tools. Now, we recommend its use for both small and medium companies, and especially if you need to share information outside working hours, due to its practicality

What business problems are you solving with the product? What benefits have you realized?

For some time now we needed to get our digital documents signed in a hurry. Sharefile offered us the possibility of receiving electronic signatures in a legal and very secure way in our mailbox, in addition to which we can now integrate better with Microsoft office

Copy Review URL
Sharefile review by Laura C.
Sales Specialist
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"ShareFile is great for sharing heavy files"

What do you like best?

This sharing-oriented platform is very stable, which is ideal because it allows you to send files of up to 100 gigabytes of weight without collapsing in the process. Your email function is safe to encrypt attachments in every mail

What do you dislike?

It does not finish convincing us its system of blockade of files (in the case of documents like those of Microsoft Word). Its price is too expensive (295USD per month) and its function to get approvals and gather opinions works very slowly

Recommendations to others considering the product

We recommend implementing ShareFile to those who can afford it. As it was said before, its price is very high, but out of that detail this platform is highly recommended mainly to move large files safely.

What business problems are you solving with the product? What benefits have you realized?

Before applying ShareFile we had many problems with the security of our information. Sharefile offers a bank-level encryption that protects all our attachments and in-transit materials, including emails.

Copy Review URL
Sharefile review by Barry B.
Service Desk Technician Level 1
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Good solution, terrible support"

What do you like best?

Overall, I like Sharefile. As a file storage solution it works fairly well. I like the web interface as well and the ability to store unlimited backup copies and previous versions is a big plus.

What do you dislike?

The transition from Sharefile Drivemapper to Citrix Files was less than smooth. Citrix Files has a tendency to disconnect or log out the users and require logging back in. The customer service is abysmal. I emailed for support and never heard back. Phone support is often less that helpful and googling issues seems to be the best method of finding solutions.

Recommendations to others considering the product

Know what you are doing before making the change. Customer service is currently not great and getting help may be difficult.

What business problems are you solving with the product? What benefits have you realized?

It is an excellent file storage solution and when it stays connected and syncing correctly, clients of any size will have a decent alternative to using a Windows or Linux based file server.

Copy Review URL
Sharefile review by Amber S.
Coordinating Manager
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"A Great Service for Secure Documents"

What do you like best?

I like how easy this is to use! We have an area on our site for members to upload secure documents to us and it takes little to no explanation for us to teach them how to upload. It's nice not having to explain a different software to them. I also love that I can generate a link that expires. I use this a lot if I need to send credit card information via email.

What do you dislike?

There's not much that I dislike. It can kind of be a process to get everything uploaded sometimes but that's really not ShareFiles fault. Be default it just requires more work to do this than send a regular email but when you have a secure document, it only makes sense there would be an extra step to send it.

Recommendations to others considering the product

do it! it seems like it's software that not many people think about but there is definitely a need especially if you have anything with payments sent via email.

What business problems are you solving with the product? What benefits have you realized?

Sending secure documents back and forth and knowing that they will live in email forever. Should our email ever be compromised, people would then have access to all of that information. Now, we don't have to worry because all of the secure files are uploaded via a link that expires.

Copy Review URL
Sharefile review by Melanie T.
Branch Administrator
Transportation/Trucking/Railroad
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"ShareFile is a secure solution for file sharing"

What do you like best?

Sharefile allows a good integration with office. Its shared system for electronic signatures is excellent for contracts, confidentiality agreements and other documents in a totally secure and legally binding way.

What do you dislike?

We do not like the fact that it is difficult to access the files independently. The authentication process is slow and impractical. Your file synchronization in the cloud is slow

Recommendations to others considering the product

We recommend the implementation of Sharefile to small and medium companies. We recommend your live training sessions, and the detailed additions. With its use it is easy to take productivity to a better level.

What business problems are you solving with the product? What benefits have you realized?

In the past there were problems to get a platform safe enough for the shared use of our files until we found Sharefile. Now we can be better synchronized with the cloud and share encrypted information in a more secure way

Copy Review URL
Sharefile review by Nadine B.
Business owner and operator
Writing and Editing
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Secure and Efficient"

What do you like best?

The ability to send and receive very personal information (tax documents) via encrypted files is a necessity. Share File makes this an easy task to do. I can attach and email files that are secure and I can receive files uploaded by clients knowing the information contained within is secure. Files can be created to share within the office as well. Creating folders and sub-folders is easy. Knowing your files and your clients files are secure is priceless.

What do you dislike?

In order to receive files from clients I send to them an upload link. The link expires after so many days and clients must ask me to send them a new link. This is quite an inconvenience for both parties.

Recommendations to others considering the product

This is an easy effortless way to keep files to share within your company and with clients. In addition to receiving secure files, clients can upload files to you. All it takes is sending them an upload link via email. Simple!

What business problems are you solving with the product? What benefits have you realized?

Tax document files contain very personal data. Being able to have these files safe from ending up in the wrong hands is a necessity. Share File saves clients from having to hand-deliver or have files mailed or sent by courier.

Copy Review URL
Sharefile review by Ryaan M.
Analyst
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Not really any better than Google Drive"

What do you like best?

The website has a clean and easy to organize interface.

What do you dislike?

The customer support is awful and will call you at 6am the day after you have an issue and keep calling at 6am for days straight even after the problem is solved. The program itself is really nothing special and could just as easily be accomplished with Google Drive or Dropbox. Its not a terrible system its just truly nothing special.

Recommendations to others considering the product

Research other potential alternatives. With any product you want to have a very strong customer service department and Sharefile's hours and the skills that their customer service team bring to the table has been detrimental to my business.

What business problems are you solving with the product? What benefits have you realized?

We need to share files between clients without those clients knowing who else has access to the files. Sharefile accomplishes this.

Copy Review URL
Sharefile review by Jennifer C.
Inland Empire City Center Co-Director
Furniture
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"no service after the sale"

What do you like best?

Nothing! to this point I haven't been able to get it set up at my office and when I reach out for assistance they refer me to videos on their website.

What do you dislike?

Lack of customer service and assistance in set up.

This is our 2nd time using ShareFile, the first time we paid for 6 months and were never able to implement the service. the 2nd time they told me they received a lot of feedback similar to mine and had made changes to fix that, so they now have services available to help set up etc. This was completely twisted because the services that they implemented are just videos you watch to figure it out yourself.

Recommendations to others considering the product

Rethink this if you don't have an IT Department to set it up for you. We are a small business and I wear many hats, I spent over an hour trying to figure out what I needed to do first to get this up and running. I finally called for assistance and was redirected to the website to watch videos. This is my 2nd time with them. I had the exact same issues before and they sold me on this telling me that they had received a lot of feedback based on my previous experience and others, and had made changes but it looks like they haven't made any of the necessary changes.

What business problems are you solving with the product? What benefits have you realized?

We looked at sharefile for a virtual access to files on our server, and as a cloud based backup.

Copy Review URL
Sharefile review by Katie R.
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great for all sizes of business!"

What do you like best?

I love that I was able to find an affordable plan to securely share documents with my clients. The personal plan at $20/month had everything I needed as a brand new business owner with just a few clients. As I grow, I can't wait to be able to upgrade to afford some of the other great features I'm not using yet.

What do you dislike?

I can't really think of anything I dislike. After I signed up for the free trial, I felt pushed into a business plan, but I stuck to my guns and asked for the $20/month personal plan. It's working well for me as a relatively new business owner.

Recommendations to others considering the product

I highly recommend seeking out the personal plan if you're just getting started. The price point is perfect and I've fallen in love with Sharefile. I recommend it to everyone and I can't wait until I can afford a higher plan to take advantage of all the other cool features.

What business problems are you solving with the product? What benefits have you realized?

I am able to securely share my documents with my clients. Even my technology-inept clients find the app super-easy to use to be able to snap pictures and they are uploaded straight to sharefile. Using sharefile has allowed me to be completely virtual and paperless!

Copy Review URL
Sharefile review by Angelica F.
Science Teacher
Education Management
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Citrix Share File "

What do you like best?

I like the amount of storage available for work files. This helps me to save and store things fro previous years that I can reuse.

What do you dislike?

I disliked the fact that I can only use this for work. The ease of access is great for persona use as well. Sometimes it is also hard to upload larger files because of the presentations that are being shared through this system.

Recommendations to others considering the product

Use it to store large files that are hard to store on storage devices. These files can be easily shared to co workers. This makes collaboration easier and more convenient throughout the various departments in my educational facility. I am also able to store things from previous ears to have on hand for the current year. This helps me remain prepared for the upcoming years and able to assist teachers that have my students for the current school year. Data can be utilized and kept on hand for many board meetings and IEP meetings that occur early in the school year.

What business problems are you solving with the product? What benefits have you realized?

We have solved the problem of collaboration issues across content areas by allowing everyone to collaborate on a shared file.

Copy Review URL
Sharefile review by Kara S.
Business Analyst
Management Consulting
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Functional but not outstanding"

What do you like best?

my two favorite features are the desktop plug in and the ability for sharefile to save versions of the same file name in a history log. this makes it easy to return to previous versions if you had accidentally overwritten a file without saving under a new name

What do you dislike?

arduous to add new users to a file. many times the online system does not keep your contacts saved. the upload/request files links are clunky and not intuitive

Recommendations to others considering the product

absolutely install the desktop plug in! it is so extremely helpful in securing files and not having to upload to the web browser.

What business problems are you solving with the product? What benefits have you realized?

sharing files between clients, securely sending files, requesting files, storing files between team members on a shared location, keeping files stored on multiple devices. increases efficiency and transparency between team members

Copy Review URL
Sharefile review by Antonio Z.
System analyst
Validated Reviewer
Review Source
Copy Review URL

" Sharefile fulfills what it promises, efficient and secure file sharing"

What do you like best?

The implementation of sharefile was fast and easy, in a few moments it will already be integrated in your company and the employees will already be using it, its intuitiveness also helps in the adaptation of the employers, that is, after a few days you will have the sensation that sharefile is used for many years, such is the naturalness and rapidity that happens its implementation and adaptation.

What do you dislike?

The mobile application leaves something to be desired, you end up losing several functions compared to the main version for computers and nowadays with smartphones and tablets so present it becomes a very negative point for sharefile

Recommendations to others considering the product

Nowadays file sharing via email is not the safest way to do this within a work environment, so if you are thinking of upgrading and making your file sharing a little more secure then citrix sharefile is a good choice, its price is fair, its functionalities extras and integrations are interesting and it fulfills what it promises, an efficient and secure file sharer

What business problems are you solving with the product? What benefits have you realized?

Sharefile was the tool chosen by the company as an online storage and file sharing solution, its contribution was excellent, as we are a company that keeps many customer documentation, sales reports, records and various important file types, keep this all alone on a local server is not always something functional, in addition to being risky in case some unforeseen event occurs, sharefile solves this by making these files and documents accessible from any computer. It even helped standardize internal file sharing within a single tool

Copy Review URL
Sharefile review by Jordan W.
Management Staff
Entertainment
Mid-Market
(501-1000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Store and save files in order"

What do you like best?

Sharefile is really simple to use. It is very easy to share the files and organize the data according to the order in which they were stored, making it easy to access them when needed.

What do you dislike?

So far I have not found something that really disgusts me about this tool, it performs the function that it should do.

Recommendations to others considering the product

For companies that keep a large amount of data and documents in the cloud this platform will make the job easier.

What business problems are you solving with the product? What benefits have you realized?

With the use of Sharefile we have been able to improve the storage and the order in which we store the files in the cloud, being able to access them now much easier and faster

Copy Review URL
Sharefile review by Tawanda M.
CWBTS
Information Technology and Services
Enterprise
(10,001+ employees)
Validated Reviewer
Review Source
Copy Review URL
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A good tool to have in your collaboration toolbox"

What do you like best?

I like the fact that we got a custom made ShareFile offering that uses our corporate colors, fonts, designs and workflows to a certain extent. It even features our logo. This is good for our users as you maintain the same feeling across all our enterprise apps. I love the UI which is now modern after several iterations. The colors and icons are crisp and minimalist and this is something I love. I love the fact that when uploading it gives you the option to use the JavaScript uploader or the html uploader (incase you may not have javaScript or your javaScript maybe broke). I like the progress bars that let users see how their uploads are moving. I also like the fact that you have the option to generate a link that you can send directly to someone via email instead of using the inbuilt method of sharing which I personally don't like. I also like the fact that the owner of a folder gets notifications on activity on the folder (e.g file uploads / downloads from the folder). I like the fact that ShareFile is cloud based and hence does not require any complicated installation to implement. I like the fact that it allows uploads of files larger than what is normally allowed on email. I especially love the long file retention period (90 days we got on our offering) which is enough for most collaboration projects. I like the fact that it supports most of the popular file formats and displays a related icon so that you can quickly determine the types of files in your folder by just glancing at the icons.

What do you dislike?

One thing I dont like about sharefile is its lack of features but on the other hand you could say they are just trying to concentrate on a niche which is file sharing and they are trying to do it well.

Recommendations to others considering the product

I consider ShareFile a tool to use along with other much more complex features. By itself it will not give you much value if you are a large corporate, may if you hare a small business. If you would like long file retention periods and larger file uploads then I definitely recommend ShareFile.

What business problems are you solving with the product? What benefits have you realized?

Share file is a good collaboration tool that my company uses especially for sharing rich media. Though not feature rich it is a good option. It has a long file retention period of 90 days (compared to 7 days for other file sharing platforms) which is good for us since we submit a lot of rich media for review and it may take a reviewer weeks or months to complete. This long retention period also accommodates our own retention policy which is less than 90 days. ShareFile allows my organisation to share files securely since we have our own custom offering so we can enforce our own stringent security policy. Its also our option for uploading large files which exceed regular email file size restrictions.

Copy Review URL
Sharefile review by Michael C.
President
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great file storage and management that has grown along with our organization"

What do you like best?

One of our most-used features of ShareFile is setting up our clients with individual folders to allow them to upload and store their advertising creative. This is similar to FTP, but ShareFile allows us to receive notifications based on upload, download, etc on a per-folder and per-user basis. We also set it up to notify the client when their ad is downloaded by a member of our team, thereby completely automating the ad delivery process for our publication. The other great feature of ShareFile that we use is desktop app synchronization. This allows ads to be curated by our ad manager and delivered to our production team automatically.

What do you dislike?

The web interface can be a bit hit or miss at times, and performance can also vary. The desktop sync apps also are a bit sluggish and would benefit from an improvement in responsiveness.

What business problems are you solving with the product? What benefits have you realized?

Since jumping on board with ShareFile in 2012, the platform has grown along with our organization and has allowed us to reliably request, store and manage client advertising materials for our publication. It has also helped automate our internal and external communication processes regarding advertising material.

Copy Review URL
Sharefile review by Havilah M.
Senior Accountant
Marketing and Advertising
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Share File For Easy and Secure Sharing of Files."

What do you like best?

Citrix Sharefile is being used across s the entire organization in documentation. We use in sending and receiving large document. One thing that excites me about the tool is that is has a clean and user friendly interface. One is able to easily upload content, add recipient and upload new version. The file system is like any other file system that you have interacted with, meaning that there is no learning curves. With the tool one can easily create both personal and public sub folders. Everything works well and creates workflow.

I am excited if the security feature of the tool. One is able to protect the document and only those with the access password can be able to access the document. The tool also allows one to receive notification on the receiving end.

The tool has an amazing support. For the few instances we have interacted with the support, they have proved to be professional by timely addressing my issues and doing it to customers satisfaction.

The tool also provides us with a storage space to store our files.

What do you dislike?

The search tool is clunky requiring one tool manually search for a document which results to time wastage.

The file history feature is not functional.

Recommendations to others considering the product

Sharefile is best suited for organization dealing with large file transfer. The security feature are relevant and easy for one to use. It is a tool that is affordable and of high quality

What business problems are you solving with the product? What benefits have you realized?

The tool has made it possible for us to share large files in easier and secure way.

It has also made it possible for us to store large files.

Copy Review URL
Sharefile review by Ashley J.
Human Resources Manager
Hospital & Health Care
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

""A Good Service for Secure Documents""

What do you like best?

I like how simple this is to utilize! We have a region on our site for individuals to transfer secure records to us and it takes almost no clarification for us to show them how to transfer. It's pleasant not disclosing an alternate programming to them. I likewise love that I can create a connection that lapses. I utilize this a ton in the event that I have to send charge card data by means of email.

What do you dislike?

There's very little that I loathe. It can sort of be a procedure to get everything transferred once in a while however that is truly not ShareFiles blame. Be default it just requires more work to do this than send a customary email yet when you have a protected report, it just bodes well there would be an additional progression to send it.

Recommendations to others considering the product

This is a simple easy approach to keep documents to share inside your organization and with customers. Notwithstanding getting secure documents, customers can transfer records to you. Everything necessary is sending them a transfer interface by means of email. Basic!

What business problems are you solving with the product? What benefits have you realized?

Sending secure archives forward and backward and realizing that they will live in email until the end of time. Should our email ever be undermined, individuals would then approach the majority of that data. Presently, we don't need to stress since the majority of the safe records are transferred through a connection that lapses.

Copy Review URL
Sharefile review by Carlos T.
Career Consultant
Outsourcing/Offshoring
Enterprise
(1001-5000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Made things easier for me!!"

What do you like best?

What a very user friendly tool. Easy to navigate and the thought that you are able to share files or store important documents at an amazing speed is really awesome. I already tried other file sharing tools and this one is the best so far.

What do you dislike?

Nothing that I can think off, probably it's the security. It does not give us options to do like dual lock or authentication. The feeling that your files are not secured in some ways may cause others from not patronizing this product. But I'm sure developers will fix it ASAP though.

Recommendations to others considering the product

If you are looking for a tool for storage that is pretty easy to use, less time consuming, and responses to your queries at timely manner, then sharefile would be the best option for you

What business problems are you solving with the product? What benefits have you realized?

This tool helped me a lot in keeping records and files of the applicants I have. Never had a major problem with it. So far so good. Keep it up :)

Copy Review URL
Sharefile review by Jason B.
IT Administrator
Hospital & Health Care
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Easy to share files instantly"

What do you like best?

I love how easy it is to share files around the office or on the go. When I need to show my partner something, I don't want to have to wait to transfer it to a flash drive then give that to him. I'd rather just share it through this software because it's way quicker and easier to use

What do you dislike?

Nothing at all, I can' think of anything that I don't specifically like about it because it's so great and easy to use

Recommendations to others considering the product

I would recommend this to others who need a quicker solution to sending files around to coworkers or other people halfway across the world even. It's quick and simple to use and allows you to send anything at the click of a button which makes it a 5/5 for me

What business problems are you solving with the product? What benefits have you realized?

I've realized how much easier it is to solve the rather simple task of sharing files with my co workers. All I need to do is put it on sharefile and then they can view the file almost instantly

Copy Review URL
Sharefile review by User in Banking
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"GOOD WAY TO RECEIVE SECURE DOCUMENTATION FROM CLIENTS"

What do you like best?

FOR SOMEONE WHO HAS BEEN IN THE MORTGAGE INDUSTRY BEFORE THINGS BECAME AUTOMATED AND PAPERLESS, THIS IS A GREAT WAY TO RECEIVE DOCUMENTATION FROM CLIENTS - BEATS COPY,ING & SCANNING ORIGINALS

What do you dislike?

i DO NOT HAVE ANOTHER COMPARISON MODEL, AS THIS IS THE ONLY SYSTEM I HAVE EVER USED TO RECEIVE DOCUMENTATION, BUT I FEEL LIKE IT COULD BE MORE USER FRIENDLY ON MY SIDE AND THE CLIENTS SIDE - MANY TIMES THEY WERE UNABLE TO UPLOAD DOCUMENT BECAUSE OF A PASSWORD ISSUE AND IT WAS REALLY HARD TO FIX IT ON MY END - IT WAS NOT ABUNDANTLY CLEAR WHERE TO GO TO FIX IT AND MANY TIMES IT WASN'T FIXED WHEN I THOUGHT I HAD

What business problems are you solving with the product? What benefits have you realized?

HAVING SHAREFILE IS CONVENIENT FOR BOTH MYSELF AND THE CLIENTS TO NOT HAVE TO MAKE AN APPOINTMENT & TAKE TIME FROM WORK OR PERSONAL TIME TO GET DOCUMENTATION TO ME - THERE IS A CLEAR BENEFIT TO BE ABLE TO RECEIVE DOCUMENTATION FROM CLIENTS WITHOUT THEM HAVING TO COME INTO THE OFFICE AND FOR ME TO HAVE TO COPY OR SCAN THEM - ANOTHER BENEFIT IS THAT I CAN ADD MY LOAN PROCESSOR TO THE FILE AND SHE CAN DOWNLOAD THE DOCUMENTS SHE NEEDS IF I AM OUT OF THE OFFICE.

Copy Review URL
Sharefile review by Alfredo C.
Executive Assistant/Market Manager
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Sharefile for E-Doc Signing"

What do you like best?

I really liked how simple it was to use online to set up documents and disclosures that required digital signatures, dates, initials and even assign who has to sign and date certain portions of a document. Another great feature was that the Sharefile would tell you which party has signed and who is still pending which made it easy to address who was having a harder time getting to the document.

What do you dislike?

A few things I did not like was it did not have an auto recovery featured built-in or autosave feature. If you accidentally left the page unattended or refreshed the page by accident it would not save any of your work and you would have to start all over again from scratch.

Recommendations to others considering the product

If you use Sharefil often make sure you set up templates as I did for digital signing as it significantly speeds of your workflow. Having to manually insert digital signature boxes and dates became too much time consuming until I decided to mess around with the template feature which allows you to set up auto designated boxes throughout your documents.

What business problems are you solving with the product? What benefits have you realized?

I was using this Software to allow clients applying for a Home Loan to sign documents or disclosures online via their mobile phones or personal computers at home. It made it very easy to assign who had to sign, who had to date and even follow along with them at what they were signing along the document. In the end, once they signed all the documents Sharefile would auto create a sign PDF for the client to save for themselves.

Copy Review URL
Sharefile review by Harry B.
Sales And Marketing Specialist
Validated Reviewer
Review Source
Copy Review URL

"Unique file sharing platform"

What do you like best?

Sharefile is truly steady, which is perfect since it enables you to send documents of up to 100 gigabytes of load without crumbling all the while. Your email work is sheltered to encode connections in each mail.

Sharefile permits a decent coordination with office. Its mutual framework for electronic marks is astounding for contracts, privacy understandings and different archives in an absolutely secure and lawfully restricting way.

What do you dislike?

The confirmation procedure is moderate and unrealistic. Your record synchronization in the cloud is moderate.

Recommendations to others considering the product

Certainly utilize this item on the off chance that you are searching for a protected and private method for sending and sharing bigger size archives. My organization is very satisfied with this item and it just is by all accounts showing signs of improvement and better. Arranging customer data is simple with this program and furthermore the following keeps things in context with regards to messaging our customers and making sense of reactions progressively.

What business problems are you solving with the product? What benefits have you realized?

Expense archive records contain individual information. Having the capacity to have these documents safe from winding up in the wrong hands is a need. Offer File spares customers from giving convey or have records sent or sent by messenger.

We have to share documents between customers without those customers knowing who else approaches the records. Sharefile achieves this.

We have tackled the issue of coordinated effort issues crosswise over substance regions by enabling everybody to work together on a common document.

Sharing records between customers, safely sending documents, asking for documents, putting away records between colleagues on a common area, keeping documents put away on numerous gadgets. expands effectiveness and straightforwardness between colleagues.

Copy Review URL
Sharefile review by Cheyenne R.
Data Intake Coordinator
Validated Reviewer
Review Source
Copy Review URL

"Sharefile Newbie"

What do you like best?

What I like best about Sharefile is that it is truly confidential following HIPPA guidelines and makes me feel confident when I am sharing files with other facilities. Documents are also easy to open when sent from another person at a different facility.

What do you dislike?

A big dislike for me is the process to change your password when you forget your login info. I had to request new links multiple times and still am having issues. This software is great when you can actually log into your files.

Recommendations to others considering the product

With any other software every user should always play with the software and get to know where everything is and what everything does. It's very user friendly and easy to get the hang of.

What business problems are you solving with the product? What benefits have you realized?

The benefits are amazing; better than having to fax information from place to place because it is more reliable and a lot quicker. There haven't been any problems regarding business aspects, only technical issues for me personally with login resetting.

Copy Review URL
Sharefile review by Dasha B.
CAD Design Manager
Design
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Quick and Easy file storage and sharing"

What do you like best?

My absolute favorite part of the Sharefile experience is how quick and easy it is to use. It's also pretty intuitive, so even a person not familiar with it can quickly figure out how to do everything they need to do.

What do you dislike?

The last update featured a couple of changes that added more steps for us to share files, but I had discussed these with their development team and they gave me assistance on how to work around it. So there really aren't any things that I dislike.

What business problems are you solving with the product? What benefits have you realized?

Before, we had a server dedicated entirely to storing files. Each time we needed to send large files to the client, we needed to remotely log into the FTP server, set up a username and password for each folder, then log it in an excel spreadsheet. With sharefile, the entire process has been sped up from about 10 minutes down to about 30 seconds. Our company sends a lot of large files, so it was something we dealt with on a daily basis. Additionally, there are no more issues with space, because we are not hosting all the files we are sending ourselves.

Copy Review URL
Sharefile review by User
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Easy enough to share large files"

What do you like best?

I like that ShareFile is a great resource to share large files. We're in engineering and deal with local government agencies. Sometimes the files are so large they exceed the maximum capacity of our email service. With a quick link emailed, the agency or client can access the file online.

What do you dislike?

It is not very user friendly if you have to do anything with Admin inside the program or anything other than just share a file. You have to search for what your looking for beyond what you'd expect. But I see they've add tutorials. It would've been better if they just simplified for those of us not so tech savvy.

What business problems are you solving with the product? What benefits have you realized?

We constantly run into the problem of not enough data space allocation with our email provider, so we aren't able to just email a large data engineering drawing. We'd have to deliver or mail a CD/DVD/Flash drive. Now we just upload, and a link is emailed to the recipient that they can easily use to access the drawings.

Copy Review URL
Sharefile review by Nicole S.
Enrolled Agent
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Excellent for Larger Files! "

What do you like best?

I love the file capacity of ShareFile. This helps because in my work we often have large files that need to be sent to our clients and our email client does not support large files. I love the tracking option so that I can not only tell when my email is being read but also when the attachments are downloaded and how many times the attachment has been downloaded.

What do you dislike?

Sometimes the main platform can be a big too much visually. I liked the older version better. Also, it can take a while to discover the functionality of the program.

Recommendations to others considering the product

Definitely use this product if you are looking for a safe and confidential way of sending and sharing larger size documents. My company is extremely pleased with this product and it only seems to be getting better and better. Organizing client information is easy with this program and also the tracking keeps things in perspective when it comes to emailing our clients and figuring out responses in real time.

What business problems are you solving with the product? What benefits have you realized?

Sending large files to our clients and also solving our confidentiality issues with sending files. A few of the benefits is that I can create extra folders for each client and I really love the feature where you can track when someone reads my email.

Copy Review URL
Sharefile review by Jill R.
Executive Director
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Good, but limited"

What do you like best?

Ease of sending large files and files securely through links. We can save documents we regularly use and save the links to the docs or folders and keep them in email templates. E.g. hiring packets, patient intake paperwork, etc. Our front desk loves this feature and they don't have to worry about forgetting to attach all the paperwork. We no longer have to worry about how large the files are as well.

What do you dislike?

Limited features, unable to send messages without attaching a file, less integrated than expected. It would be nice to be able to edit documents within the system and not have to download and re-upload from the desktop app. When someone opens the download link it would be better if they had a landing page that told them what they are downloading, and the size. Right now it just goes directly into downloading it to their downloads folder. We had issues with the RightSign portion not being HIPAA compliant at first and our account was set up under the wrong account type with features that made our account not HIPAA compliant. They have since resolved it.

Recommendations to others considering the product

Make sure it will really do what you need and verify that, our sales team overstated the capabilities, and the initial HIPAA compliance when we signed up.

What business problems are you solving with the product? What benefits have you realized?

Hipaa secure emailing of forms, sending and storing of large files.

Copy Review URL
Sharefile review by Marisol R.
Utah
Validated Reviewer
Review Source
Copy Review URL

"We used ShareFile as our primary file sharing program. I upload, download, and share files daily."

What do you like best?

I love that you can save a version to your desktop and it works just like a regular file folder. It is also nice to be able to access shared files on the internet wherever you are. I also like that you can star your most used folders and only sync content that you use the most, but still access anything you need quickly.

What do you dislike?

Sometimes, multiple versions are created if people forget to check out files which is confusing to sort through, and on heavily used files, there have been we have lost modifications.

What business problems are you solving with the product? What benefits have you realized?

I like that our files can be easily shared internally and externally and are mostly organized. I am able to access files from my phone or any computer. I love that you can save a version to your desktop and it works just like a regular file folder. It is also nice to be able to access shared files on the internet wherever you are. I also like that you can star your most used folders and only sync content that you use the most, but still access anything you need quickly.

Copy Review URL
Sharefile review by Keith and Shannon F.
Owners/Founders
Professional Training & Coaching
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Been with them for years and recent changes even better for us!"

What do you like best?

Unlimited Clients to share with! Other providers require clients to be users and charge PER HEAD making it cost prohibitive. Tracking of who downloads what and limiting # of times to access. Super easy to use.

What do you dislike?

Could use improvement on entire folder tree being visible. Seems an easy fix so I'm thinking this feature is coming.

Recommendations to others considering the product

Make sure you check out the new plans that recently changed. My only gripe with the customer service is that my needs actually warranted a DOWN GRADE and DECREASE in pricing with their new plans. I discovered this on my own and practically by accident after I researched alternatives and went pretty far with one and discovered they were NOT what I needed. I downgraded just before my "recommended package" pricing kicked in which was a 50% increase. Would have been nice to have a customer service rep look into us and make the appropriate recommendation. They almost lost us!

What business problems are you solving with the product? What benefits have you realized?

Keeping proprietary information only in the hands of those who pay for it.

Copy Review URL
Sharefile review by Anna G.
Sales Representative
Enterprise
(10,001+ employees)
Validated Reviewer