SAP ERP Reviews & Product Details


What is SAP ERP?

Leverage world-class ERP software. Sharpen your competitive edge and drive growth with enterprise resource planning from SAP. With more than 40 years of experience and nearly 50,000 customers, our market-leading enterprise resource planning (ERP) software is a proven, trusted foundation built to support the world۪s largest organizations as well as small and midsize companies in 25 different industries. Leverage role-based access to critical data, applications, and analytical tools and streamline your processes across procurement, manufacturing, service, sales, finance, and HR.

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SAP ERP Profile Details

SAP ERP Profile Details

Vendor
SAP
Description
Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.
Company Website
Year Founded
1972
Total Revenue (USD mm)
23,461
HQ Location
Walldorf, Germany
Phone
+1 (800) 872-1727
Ownership
NYSE: SAP SE
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
126,920
Twitter
@SAP
Twitter Followers
259,457
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Companies Using SAP ERP

Microsoft
IBM
General Electric
Adobe
ADP
Accenture
Hewlett-Packard
Target
Citrix Systems
Bank of America
CenturyLink
Siemens

SAP ERP Reviews

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operations assistant
Mid-Market
(51-200 employees)
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"Too complicated for it's own good"

What do you like best?

SAP allows you to achieve multiple finance and operations goals. You can program it to allow you to do various operations tasks such as creating invoices, purchase orders, inventory, bill backs, etc. It allows the entire company to access important files across the world. Overall, you can accomplish a lot with this program.

What do you dislike?

The service itself is a bit complicated. I find that doing a simple task such as creating invoices takes several long steps that are confusing and time consuming. SAP also longs you off after only a few minutes with out use. SAP is also a very delicate system where any small error will send you into a tailspin to try to figure out what exactly went wrong.

Recommendations to others considering the product:

SAP can be very useful to your company if you carry a heavy load of inventory.

What problems are you solving with the product? What benefits have you realized?

SAP has given us the ability to store the inventory we carry and allows us to use that information in numerous ways so that both our operations department and our financial department can use SAP as their go-to source for resources and information.

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Manager Operations
Oil & Energy
Enterprise
(1001-5000 employees)
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"Manages all your customers and transactions efficiently"

What do you like best?

I really like the Access controls for users. With this the administrator can avoid users without proper authorization clearance, entering transactions or making any changes to customers data. SAP ERP even has the option of integrating with different software. Support team is always ready to help and all our problems are solved in no time by the technical team.

What do you dislike?

A bit difficult to understand at first and it requires proper training and practice to use this software. This software can only be feasible for large organizations as the set p and running costs are too high. The software itself is very dry to use and it gets boring with the same job for an employee.

Recommendations to others considering the product:

A must have solution for Large companies specially Multinational companies which have offices in different places throughout the globe. With SAP ERP, all the company’s dealing is done over one platform making integration and collaboration more and reducing errors while recording data

What problems are you solving with the product? What benefits have you realized?

SAP ERP is the backbone of our organization. With the implementation of this software, our marketing, maintenance and administration teams are on another level of professionalism and efficiency. Moreover, with SAP ERP, I generate reports which make it more reliable and error-free. Along with this, making SAP ERP generated invoices or bills for customers is also more professional and easy to understand / read. Every person in my company has his own unique ID starting with GBI so any changes or addition can be traced back reducing forgery and fraud

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Consultor SAP Basis Netweaver
Mid-Market
(501-1000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"This is a very good ERP, biggest and most used in the world, "

What do you like best?

I've been working with this ERP for over 4 years, i started as a user, and now i am administrator, this is a very big system, strong and trustable, very customizable, i've seen it implemented in many kind of company and it has been customized and adjusted to all of them, they have got better procediments and speed on their process. It never stop growing.

What do you dislike?

This software is kind a expensive, and it take many months to get implemented, so sometimes some customers does not like the time, and specially the cost of it, but i think it worth it.

Recommendations to others considering the product:

You have to see if it is applied to your need, but in my experiencie, its totally customizable and can be adapted to any king of company, if you want to start a carrer in sap world of consulting, you will be grateful in the past of time, because i've known many people and companys with this, is totally great.

What problems are you solving with the product? What benefits have you realized?

I've seen many improves in speed and time, for retail enterprises, agro enterprises, they have moved their manual process to a dynamic workflow with high level authorizations per user and control of them, auditing all they are doing so you can trust them.

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Mid-Market
(501-1000 employees)
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"Best tool for big companies"

What do you like best?

I use this program since 2015 with daily use to process purchase orders and what I like most about this program is that I can modify all kinds of information about the order only with this program. We practically have everything in one application. I like the savings of time and money that this program generates for the company.

We have the benefit that SAP generates a reference number, which is called implementation order number with which, the other departments within the company can enter the order and make changes or revise it.

What do you dislike?

What I like least about the program is how difficult it can be to learn to use it at first since it has many options within it, and it can be even more difficult if you do not have someone to teach you how to use it. I could also say that sometimes the changes are not saved and you can lose what you did especially if you do not have a good internet.

Recommendations to others considering the product:

Before using this program you have to have a good internet, a fast computer and time to learn how to use it.

What problems are you solving with the product? What benefits have you realized?

I can say that with SAP we have solved many problems and one of them is the speed with which an error can be solved since for the use that we give to SAP it can be that we make mistakes or someone else inside the company commits it. This is very important for us since we have many departments within the company that are completely divided and even in different cities, and the only communication we have is the mail.

I have the benefit that I can download all kinds of reports of work that I have done within the program, these are exported in an excel document which we can modify. SAP is the most important program we have; here we have all the information about the products that we sell, customers accounts, addresses, reports, tracking information, etc.

SAP has an excellent execution for coordination, finance, sales support, production control, and planning.

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Associate Partner
Renewables & Environment
Small-Business
(Myself Only)
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"Best in class ERP software"

What do you like best?

SAP ERP is an industry in itself. The vast number of business solutions it provides to businesses, which includes planning and purchasing, manufacturing, QA and QC testing, etc. is very useful. Various modules of SAP ERP appropriately fit into the scheme of designing a stable and robust business model. This software indeed provides a one stop shop for all departments to function seamlessly. I am highly satisfied with this software.

What do you dislike?

Owing to the complexity of the software, beginners may find it tough to learn different modules. In-field service could be potentiated to provided prompt business solutions. As far as functionality is concerned, there is no issue whatsoever.

Recommendations to others considering the product:

SAP ERP is an extremely robust software for businesses seeking solutions to streamline their operations. I would certainly recommend it to others.

What problems are you solving with the product? What benefits have you realized?

I have used this software in the past to manage planning and purchasing of raw materials at a chemical company. Labor scheduling and recipe preparation were the two most common functions that I performed at the time. It led to streamlining operations and increased production efficacy and turnover.

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CP
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"Is a way of work as it should be"

What do you like best?

I work with this since a got my degree , is the best ERP there is , it has all the the best practice for every aspect of a company and also gets spaces to do some customizing things , when you need your proper logic in yor process

What do you dislike?

Is not for every company because is really expensive , and need that your company have all process , financial , cost , sales , production , etc , to really get the juice of the ERP. Also what i think is something not that important but my clients always tells me , that is really ugly , the user interface should be more appeling to he user.

Recommendations to others considering the product:

Try to go with the last version of sap , even better go to HANNA , this will keep you update for at least a year. Also implement with companies with at least 10 implementation , and se the process as 1 major process , don't see it asi diferent information places

What problems are you solving with the product? What benefits have you realized?

SAP ERP clear the path to much better industry process , don't need to have diferent programs to have the information of your company

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Técnico de soporte a usuarios
Mid-Market
(501-1000 employees)
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"Solo para grandes empresas ? , No tanto como creemos"

What do you like best?

Normalmente soy muy entusiasta con las reseñas que hago en la parte de los gustas , pero en este caso no hay manera de no expresarlas , este ERP realmente integra todos los procesos que involucran cualquier tipo de negocio , no importa como el sistema es adaptable para que asi se amolde a tu logica de negocio o a tus estandares de trabajo por ende la curva de aceptacion es bastante baja . Otro detalle importante es la cantidad de informacion que existe en la red con la cual te puedes apoyar para cualquier soporte.

What do you dislike?

En este apartado creo que cabe mencionar los costos que conlleva tener un sistema de esta indole en contraposición lo que seria otro tipo de sistema mas economico , ademas de que lo altamente calificado que debe ser tu personal de implementacion para que todo quede a la medida del cliente.

Recommendations to others considering the product:

Se piensa que deberia ser una empresa grande para tener este tipo de sistemas , lo que pude darme cuenta es que realmente no es asi ya que existe diferentes versiones del mismo sistema de forma tal que se amolde a tu esquema de trabajo o tamaño de empresa.

What problems are you solving with the product? What benefits have you realized?

El mas importante en este particular fue eliminar las islas electronicas , teniamos diferentes sistemas para cada area , HR , Contabilidad , Compras , proudccion , mantenimiento en fin , un desastre total en cuanto a la organizacion de la informacion por ende generaba mucho retrabajo e incongruencias entre las diferentes areas.

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Finance Specialist
Insurance
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"Advanced ERP"

What do you like best?

This ERP truly incorporates every one of the procedures that include any kind of business, regardless of how the framework is versatile so that so it accommodates your business rationale or your work measures consequently the acknowledgment bend is very low. Another essential detail is the measure of data that exists in the system with which you can bolster for any help.

What do you dislike?

I think it merits referencing the expenses of having an arrangement of this nature as opposed to what might be another kind of financial framework, notwithstanding how very qualified your usage staff ought to be so that everything is customized to the customer.

Recommendations to others considering the product:

For records payable purposes, this is the best! Having the ability to alter your AP handling is incredible for the organization you work for and your clients, too. I prescribe that in the event that you change to SAP ERP, you truly set aside the effort to ensure that the data in your heritage framework is right from the earliest starting point. Assess the framework as indicated by the prerequisites of your organization and assess the arrival on venture of the framework. It is a decent framework yet requires a long usage exertion and intermittent upkeep is likewise costly.

What problems are you solving with the product? What benefits have you realized?

Venture the executives, planning, activities. The advantages I've understood is that it can make these territories truly sorted out and productive crosswise over groups. It incorporates well with different frameworks. Their stock exchanges report likewise helped me effectively track stock errors to keep our stock as precise as would be prudent.

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Design Lead
Food & Beverages
Small-Business
(11-50 employees)
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"Great for large businesses."

What do you like best?

SAP has loads of features and resources that can help a large business. There are so many resources and tutorials that can also help to make the integration more seamless. It's a product that's been around for quite awhile so it's more trusted in the business. A lot of companies use SAP and it's just one of those tried and true things. It also integrates well with other systems used here at Shure, which has made our processes more seamless. It has organized processes and made them more efficient, especially across different teams.

What do you dislike?

It is not the most user-friendly. I think that the vast amount of features can make it a bit confusing. I also think that its interface is very clunky. It took me quite awhile to figure things out and get things right with SAP. I was annoyed at how much I had to Google and ask questions and attend trainings just to understand this product.

Recommendations to others considering the product:

There are so many resources available online to make your experience more simple. This product is very pricey so don't invest until you've really researched your options and really know that this will be the best product for your team. You really have to weigh the pros and cons, but if it works well, it will really make things more efficient for your company.

What problems are you solving with the product? What benefits have you realized?

Project management, budgeting, operations. The benefits I've realized is that it can make these areas really organized and efficient across teams. It integrates well with other systems.

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Mechanical Engineer
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"One Tool for Business Function of an Organisation"

What do you like best?

SAP ERP is one Solution of all Department in Manufacturing Industries and it is very useful for Production you can Completely known about your Production & Rejection and Quality of the Product

It is very useful for Purchasing & Store reduce Purchase Inventory & Costing.

What do you dislike?

Difficult for first time user for understand in about it and All Industries can't use it because is really Expensive and Get your company all information about product cost finance etc.

It is not easy to learn

Recommendations to others considering the product:

Need of Training Course to Learn option.

I recommend this Software to Big Industries there sufficient Staff & Afford it's Cost & Time and This is not for Small Industries.

What problems are you solving with the product? What benefits have you realized?

Firstly We got Benefit in Purchasing Department and Reduce Purchase Inventory

and Get Fully details of Daily Consumption & Production, Vendors List, Customer list etc

and For Maintenance department shoe Maintenance Schedule time to time

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Manager Risk Advisory Services
Accounting
Enterprise
(5001-10,000 employees)
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"ERP makes my business flourish"

What do you like best?

SAP surely has a brand name. It is trusted among Millions of companies globally and people pay Millions of Dollars just to get this software. There are a lot of things which I like about this software. As everything is computerized, chances of theft and fraud are almost nullified. Easily manage your resources with keeping the entire company in mind. BEST software for a business

What do you dislike?

The cost is a major concern. Undoubtedly, the software is costly but the benefits will only be realized once we start using the software. For a first timer, the software design and user interface may look extremely boring to use as well.

Recommendations to others considering the product:

I would recommend this to people who are looking to expand their business and bring efficiency in their business. Having your business transactions digitalized brings a lot of benefits your business in terms of lower business management costs, less wastage and less lead time in terms of delivery

What problems are you solving with the product? What benefits have you realized?

I was a small scale business before I had SAP ERP installed. My business has since, sky rocketed. My sales returns have decreased due to constant coordination with my customers. My customers have even increased because as my invoices are now computerized, people think that I am a company which can be trusted and it even looks professional. My inventory is managed better as expiration date can be easily seen via the system and necessary action can be taken. I have a variety of products to offer ranging from customized orders of clothes to customized cakes. This software has been a blessing to me. Ofcourse expensive but it has helped me to expand exponentially

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Especialista Atencion al Cliente
Enterprise
(1001-5000 employees)
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"SAP, essential for companies today."

What do you like best?

SAP is a computer system, it serves to provide information. It feeds on the data that is loaded and processed within an environment, and the best thing is that the system will be responsible (according to the configuration made by the user - SAP consultants) to produce with this data useful information for decision making and the exposure of these data in a way that can be interpreted by the interested parties.

What do you dislike?

The only bad thing about sap is that it is not aimed at small companies. In fact you must have a very important annual turnover to be a potential SAP customer. When companies talk about SAP, they talk about the global system, designed for multinational companies.

Recommendations to others considering the product:

They are on the right track, although it would be excellent if they develop a software version for small companies

What problems are you solving with the product? What benefits have you realized?

I have used SAP for more than five years in the market, and I have never heard that a company complains about the product itself, on the contrary it allows invoicing in a simple way.

Yes there are customers who have complained about the service provided by SAP parthners, but that is another issue totally different from what is the SAP system itself.

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Buyer
Retail
Mid-Market
(201-500 employees)
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"I like this software."

What do you like best?

I like that SAP was able to capture inventory across multiple locations. This was super helpful for situations in which we ran out of a part and needed to procure another from a sister plant. SAP also had easy-to-read, helpful reports that were easy to export into excel.

What do you dislike?

I disliked having to memorize and learn new SAP function codes in order to use various tools across the software.

Recommendations to others considering the product:

I would recommend hiring consultants to spend time training you on this software. It would be very difficult to understand without them!

What problems are you solving with the product? What benefits have you realized?

We used SAP ERP as an MRP tool for material purchasing. We worked on a min/max system, and SAP's MRP tools gave me helpful reports to determine what our company needed to purchase. Their inventory transactions report also helped me easily track inventory discrepancies to keep our inventory as accurate as possible.

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Application Engineering Manager
Enterprise
(1001-5000 employees)
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"SAP if implemented right can add a lot of value"

What do you like best?

I like the robustness of SAP ERP and how it can make sure that the rules are in place and rules are followed. Also there is a flexibility on how the company wants to setup their rules. The costing of the products is very accurate.

What do you dislike?

After initial implementation, it is very difficult to change a process or flow. User interfaces are not friendly. It is difficult to switch between the screens. It would be nice to be more intuitive.

Recommendations to others considering the product:

SAP is a good ERP system for the manufacturing environment. It has a robust infrastructure by following Best Business Practices.

What problems are you solving with the product? What benefits have you realized?

Any large business requires an ERP program to run its operations smoothly and SAp is the right software to do it. I am more familiar with the manufacturing module which helped the company to set itself for rapid growth.

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COE - SAP ME
Medical Devices
Mid-Market
(501-1000 employees)
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"The ERP makes the manufacturing easy"

What do you like best?

SAP ERP has several modules. As a solution architect I work with SAP Manufacturing suite. The beauty of the product is, it comes with out of the box solutions to streamline the business processes with the IT solution.

IBP helps to convert the demands into plan to produce products, production planning module generate the product structure, building materials, instructions to produce and resource utilisations. The PLM module is where the R&D and engineering team enters their data while new product introductions and these propagates to the production planning module. Production planning module is well integrated to the costing module which gives very good visibility of the planned costing of the material production and also calculates the actual production cost at the end of production run. SAP MII and ME are the modules which complements the production planning module and gives direct integration option of the machines and factory workers. Supplier Network Collaboration (SNC) is another good module ties the vendor's work with the internal manufacturing process. This module helps subcontracting scenarios. Utilisation of a factory which is dependent on the subassembly from a vendor gets a lot benefits from SNC. The last part is the quality assurance. The QM module is wide and flexible to integrate with the process.

What do you dislike?

The User interface is complex and non attractive. The problem of SAP is, the screens are not following any open standard. They are in a process of changing the look and feel. But till now it's not fully converted.

Recommendations to others considering the product:

Make sure the consultants are well knowledgeable. A good consultant will maximise the out of the box module utilisation and minimise the custom development.

What problems are you solving with the product? What benefits have you realized?

SAP ERP helped a lot to capture every cost at the production floor during and after the production process. The quality parameter capturing process is very well defined which helps a lot during recall of the product and analysis of the root cause as well as provides in process visibility of the product quality to take immediate action to improve the production run. Batch utilisation as per the explanation date helps to use the inventory on time and accurately. This helped to improve the inventory maintenance cost.

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Gerente de Consultoria ABAP
Program Development
Small-Business
(Myself Only)
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"Sap is always SAP"

What do you like best?

For this ERP there is no competition , it takes all the process in your industry and put into 0ne place for that is the most sutable software for enterprises.Another thing that's important is that out there is a lot of information for common and not so common questions , errors and doubts about the system .

What do you dislike?

Because is that good , sometimes don't take care of litle industrys , or is real expensive for companys that are stanting. Antoher stuff is that all the services are getting to he cloud and places where the connection speed is not so good are going to pay the prices

Recommendations to others considering the product:

First get your process define in a way is not a problem , after that be sure you are going to use all the modules , FI , SD , MM , CO , PP , PM , at least in other way is a waste of money because you are not getting the full experience of the integration of all this data , and get how it helps to grow your bussines

What problems are you solving with the product? What benefits have you realized?

First of all now we don't have electronic island , all the information about our bussiness ir now concentrated in 1 places and is implemented for all the areas that work together as one. Also got aour specialist to learn and modell process from the point of view of the user and not just for the system point of view in that matters helped a lot in a friendly user experience for that matter.

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CS Escalations Specialist
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great for AP!"

What do you like best?

As someone who works in AP, the way my company has it set up made it really easy to learn and to get information from!

What do you dislike?

The GUI can absolutely be improved. Difficult to use on smaller screens.

Recommendations to others considering the product:

For accounts payable purposes, this is the best! Having the power to customize your AP processing is great for the company you work for and your customers, as well.

What problems are you solving with the product? What benefits have you realized?

My job as an AP Incident Analyst uses SAP to find issues with invoices, POs and GRs to help vendors get paid on time, and for us to receive payments on time, as well.

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Process Automation Engineer
Enterprise
(10,001+ employees)
Validated Reviewer
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"Un ERP muy completo"

What do you like best?

Sistema muy flexible y, si se configura correctamente, puede manejar la gran mayoría de los procesos de negocio de extremo a extremo (orden en efectivo, compras para pagar, finanzas y control, etc.). Antes, la interfaz no era buena, pero SAP ha tomado medidas para mejorarla. Se pueden conectar componentes adicionales de SAP (CRM, SRM, BI, etc.) para manejar procesos adicionales y tiene algunas opciones diferentes de middleware para procesos que necesitan ser manejados en múltiples sistemas.

What do you dislike?

La implementación inicial es difícil y si compra compañías que tenían versiones anteriores de SAP, la migración hasta la versión actual de SAP no es fácil.

Además, la administración es limitada debido al impacto que puede tener en los sitios globales, por lo que no se recomienda la personalización individual del sitio.

Recommendations to others considering the product:

Recomiendo que, si cambias a SAP ERP, realmente te tomes el tiempo necesario para asegurarte de que la información de tu sistema heredado sea correcta desde el principio. Evalúa el sistema según los requisitos de tu empresa y evalúa el retorno de la inversión del sistema. Es un buen sistema pero requiere un largo esfuerzo de implementación y el mantenimiento recurrente también es costoso.

What problems are you solving with the product? What benefits have you realized?

Gestión de recursos. La visualización del inventario en tiempo real es muy útil con funciones como comprar para pagar, planificar el producto. Todos los departamentos lo usan. Ventas, administración, compras, etc.

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AC
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"Fantastic in Order Processing"

What do you like best?

This is far the best CRM for order processing. It can get as detailed when it comes to specific SKU's for every single order. The copy paste is smooth compared in SFDC. It can also be automated when a certain type of file in notepad can be converted into sales order. Different module maximise for a certain type of transaction. For example VA05 you can easily see all orders or open orders and it extract it to excel for reporting purposes. There is also called analyzer wherein you can extract reports directly to excel from SAP.

What do you dislike?

It is a software so we hope that it can be a web-based so it can be accessed anytime, anywhere.

Recommendations to others considering the product:

I hope the vendor will contact users like us so we can give a feedback. Like what is the latest update and how can it help us more in our daily work. There are a lot of transaction codes that I don't really know and just finding it on google. So I hope there's is something like a user check to maximize using the SAP.

What problems are you solving with the product? What benefits have you realized?

We are using it in order entry. It is much easier compared to a cloud. Cloud is good but software works 10x faster than a cloud. Cloud based software always depend on bandwidth. Whereas software like SAP is much smoother and no lags and latency.

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am
Civic & Social Organization
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"SAP ERP is good but.. "

What do you like best?

The modules are well organized. If you know certain t codes then it is easy to use. In my view, to properly use ERP SAP you need to insert as many tcodes as you like in your vocabulary otherwise there is a chance you will spend too much time to do a simple job with ERP SAP.

What do you dislike?

The part of searching and operations in pm modules are different for different organization but ERP SAP is rigid in the sense that it is not that much modifiable according to some company needs. The company has to learn sap to use it not the other way around.

Recommendations to others considering the product:

Very much recommendable

What problems are you solving with the product? What benefits have you realized?

ERP IS used in my company to solve Financial areas, plant maintenance, Human resource, procurement and store problems. We were using Maximo for this purpose before but we were having the problem of combining finance with main plant activities. With ERP SAP the problem is resolved.

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Account Manager
Wholesale
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"Great tools but expensive"

What do you like best?

Excellent software to use in coordingating orders & inventory. Some of the tools are there to get the job done. It's nice to be able to track finances and helps with planning & forecasting. Being able to use the program for other departments. I like that it can be configured for daily tasks that is very efficient for me. It is very time saving and can help reduce costs.

What do you dislike?

You need to customize or make shortcuts. Need more tools from third party sites as you only have the basics. Having to pay for monthly maintenance and upkeep can damper the costs. It is a very powerful suite that requires alot of configuration. Extensive training and lots of upkeep. Need to have patience with the program, as some users who are not experienced with SAP will find it difficult.

Recommendations to others considering the product:

I would try it out before implementing a major software change. It's easy to use but still has a lack of functionality and tools. You will need a good team to plan and train employees. I would suggest downloading the trial software and speaking with customer service before making a major change.

What problems are you solving with the product? What benefits have you realized?

It's beneficial use helps with PM tools and functionality. Great for customization and creating shorcuts. New users in our company can find this is simple and easy, once trained properly. We conduct extensive trainingmonthly as we expand. We use the program to renew contracts every 3-4 months and find it is very productive in meeting our goals.

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U
Small-Business
(2-10 employees)
Validated Reviewer
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"SAP Pros and Cons"

What do you like best?

I like that SAP is robust and all-inclusive. It's helpful to have all departments working, updating, and changing in one place.

What do you dislike?

I think that the display of SAP is out-dated. I think this hinders work progress because it can be finicky and hard to learn to use for new users.

Recommendations to others considering the product:

Our company built our own SAP system, which had a lot of problems and is still having issues almost 2 years after implementation. It was a hefty goal, that could have gone more smoothly, but all in all was worth it.

What problems are you solving with the product? What benefits have you realized?

It solves the fractioning of work flow. SAP allows interdepartmental collaboration, so that when changes need to be made they can be done in a timely fashion. Also, everyone is using the same system, so they are speaking the same "language" to help one another out across the business functions.

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Order Specialist
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Using SAP ERP is a learning curve."

What do you like best?

My favorite feature of the SAP ERP software is the ability to easily add, remove, and edit company T-Codes. When I add T-Codes they are neatly stored in my home page.

What do you dislike?

I dislike the prompts telling me to check for uploaded documents. If I need to check for attachments I would go into the order and make sure they were there.

Recommendations to others considering the product:

SAP ERP is an efficient way of entering orders. I have used other systems in the past that are more intuitive and user friendly. It is nice to use one system at Samsung and SAP ERP seems to fulfill all of the necessary requirements.

What problems are you solving with the product? What benefits have you realized?

Our company uses SAP ERP to enter customer orders from salesperson to shipper. It's great because all team members can reference the purchase order number and track orders relatively easy.

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Analyst
Management Consulting
Enterprise
(10,001+ employees)
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"Unpleasant as a user, but helpful for the business"

What do you like best?

SAP is incredibly useful for the business, and whilst I don't like it as a user, I can appreciate that it is a useful way to consolidate large amounts of data from across the firm.

What do you dislike?

As a user, it is not the easiest software to use. The look and feel is outdated (though that could be due to my firm still using an older version?), and it is quite a pain even to input my work hours. I don't think it's intuitive at all.

Recommendations to others considering the product:

Useful from a business perspective, but not very enjoyable or intuitive for users.

What problems are you solving with the product? What benefits have you realized?

I am currently working on a project that involves reporting on FTEs, and SAP makes it very easy to collect data and report on the workforce. This makes reporting and planning on workforce growth much easier.

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UI
Enterprise
(10,001+ employees)
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"SAP - Perfect product for large organization"

What do you like best?

It is an all in one solution for majority of departments in an organization. HR, Finance, Sales, Operations, Inventory management teams rely on SAP heavily. I love the way you can customize and create your own reports and even save them for future use.You can add your favorite transactions and Report. Once you get a hang of the product, you will fall in love with it.

What do you dislike?

I can think of anything that I dislike besides the fact that it is quite an expensive product and some co-workers find it difficult to remember the various info types, transaction codes and are unable to create reports. Also, if you don't actively use SAP, it will keep signing you out.

Recommendations to others considering the product:

I will recommend this product to organizations that are looking to expand and want to make their systems efficient. You will need a strong team so you can train your employees well. It is a very expensive product so be wise and careful.

What problems are you solving with the product? What benefits have you realized?

My team and I use the HR module of this software. All HR records are entered into SAP. Its our central source of information. Other software like Kronos, Onbase, MSS are all intergrated with SAP. Its the source from where all our data is generated.

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Ingeniero de Estudios de Yacimientos
Enterprise
(1001-5000 employees)
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"SAP is a great tool for business management"

What do you like best?

I like its versatility and how broad it can be to manage SAP in all its modules, I really like the financial module because it allows me to organize and manage my financial resources

What do you dislike?

I dislike a bit how structured it can be, but it allows me to do many things that other applications in the market do not have.

What problems are you solving with the product? What benefits have you realized?

the biggest benefit is the administrative organization of the company, in large business models, SAP is a true technical solution to meet the strategic objectives

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UC
Enterprise
(10,001+ employees)
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"SAP (ERP) - ESSENTIAL TOOL FOR PRODUCTION !!"

What do you like best?

This tool helps us to perform integrated manufacturing. Basically, engineering could release designs in any PLM software's. PLM software and SAP could be integrated so that you could use those design/changes for production planning.

In addition, purchasing team could also use this tool to work on their side. Update cost and supplier information's for the parts.

Supply chain team can utilize this information to complete their piece of puzzle using information through SAP.

What do you dislike?

User interface is simple but you need to have proper training to use its complete potential.

Recommendations to others considering the product:

My honest suggestion would be...if you are not using SAP as of today, then first make a process chart to understand what kind of operations you have and what kind of integration you need. Then you should contact SAP so that they can suggest best application for you and also you need to workout costing.

What problems are you solving with the product? What benefits have you realized?

I am part of engineering and this software helps us a lot. eg

1. To review bom for an assembly/machine

2. Confirm part availability during the NPI build and also when we need to use part for engineering testing

3. To find out supplier and cost data

4. To find multiple usage on a part

5. Review purchasing schedule.

There are much more benefits to use this software from engineering standpoint as well....in addition to manufacturing.

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U
Mid-Market
(51-200 employees)
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"The best tool out in the market for businesses"

What do you like best?

The cutting-edge technology on which SAP ERP relies so heavily is truly unique to provide the smoothest business functions in diverse areas such as human resources, planning, purchasing, accounting and many more. The very fact that a solutions provider enterprise transformed itself into an industry in itself is rather commendable. I like the fact that many people can switch from their respective field of study to learn SAP ERP from scratch and establish themselves as a resourceful solutions provider to various businesses.

What do you dislike?

Nothing particular comes to mind that I dislike about this software platform. It is quite robust and provides numerous options for businesses,

Recommendations to others considering the product:

I would certainly advocate everyone to consider using or transitioning to SAP ERP.

What problems are you solving with the product? What benefits have you realized?

I have predominantly used the Materials Management, Quality Assurance, Quality Control, and Purchasing and Planning modules of the SAP ERP system. It gave structure of the workflow of the organisation I was associated with.

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Coordinadora de Comercio Exterior
International Affairs
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"Pretty good for all the requirements"

What do you like best?

Even though I used this program in korean and my native language is spanish it was very easy to use, of course i had to learn all the entries to upload the information and do not make mistakes

What do you dislike?

The program runs very well, but every time I had to upload all the invoices at the end of the month it was a little bit slow i thinks is due to the lack of internet in my country

Recommendations to others considering the product:

This program helps you to have all the accounting information in order and updated. That was the case of the company we use this program

What problems are you solving with the product? What benefits have you realized?

This allow to check through the program all the incomes, debts and expences during the month in order to have the accountant book up to date

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UM
Enterprise
(1001-5000 employees)
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"SAP one solution for all functions"

What do you like best?

SAP ERP is one platform for all the data source in an organization from Finance and Sales & operations planning, procurement, logistics, production and commercial. All these functions are interconnected in an organisation to run the daily business. It is one ERP where each level of data is recorded to track the details from purchase requisition to deliver the product to customer. It supports to generate details from the data to run business smoothly and efficiently.

What do you dislike?

- Simple colors

- Software is difficult to use for a non SAP Expert

- Software is extremely expensive and cost is major concern

- Need to have expert level training to work in the SAP ERP

- Takes lot of time to extract any kind of data

Recommendations to others considering the product:

People who are using SAP ERP and they want to make their system more efficient then they should use SAP Business objects. This brings more simplification for bringing the transaction level data.

What problems are you solving with the product? What benefits have you realized?

- Data extraction

- Financial statements

- Production plan

- Sales forecasting

- Delivery

- shipment

- purchase order and requisition

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UM
Mid-Market
(201-500 employees)
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"Massive and Powerful"

What do you like best?

I like the ability of the many modules to work together seamlessly. I can be looking at something in warehouse management and double click on parts to go directly to material information that is part of the material master. Then I can move directly to ECN information and back.

What do you dislike?

I very much dislike the learning curve. With this being a massive piece of software, it takes a long time to become proficient. I have used SAP ERP for 5 years now and am constantly learning new tricks and things you can do with it.

Recommendations to others considering the product:

Get lots and lots of training before attempting to implement. We are still cleaning up issues from when this was implemented in 2009. Unfortunately, no one had the foresight to think out everything that was needed and how it would all work together.

What problems are you solving with the product? What benefits have you realized?

My business controls everything with SAP. We are able to, at a glance, see where parts are, where production is, where engineering is with changes, what's been inspected by quality, etc. This has allowed up to schedule better and stay on target for our lead times.

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UO
Enterprise
(1001-5000 employees)
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"Still Unsure of SAP"

What do you like best?

I like the idea of what SAP was supposed to do for us. We are new to the system and so far, nothing has worked as promised. I'm not honestly sure that this is SAP ERP system's fault or if it was who we used to build the system. There were promises of moving processes from manual to automatic. At the very least, it was supposed to be less manual. So perhaps in a few months, when the dust settles, things will be better and will act more as promised.

What do you dislike?

This system is not user friendly. It's also not very "pretty" - it's hard to navigate and so far, it's taken a lot longer to do anything than in our very manual system we used prior.

Recommendations to others considering the product:

Have good, solid processes in place before implementing SAP. SAP requires you to complete things in a very specific order and it makes it even harder when you are trying to fix processes at the same time.

What problems are you solving with the product? What benefits have you realized?

So far, I haven't found many benefits. From what I understand, reporting should be easier and more defined than in our previous system.

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Enterprise
(1001-5000 employees)
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"ERP Review"

What do you like best?

SAP's ERP has incredible integration. Development in ABAP is very nice with the connection to the data dictionary. Very nice to see SAP take lessons from Apple on UX ... learning SAPUI5 and looking forward to deploying mobile apps.

What do you dislike?

UI5 is more bloated than Angular/Ionic. I understand components not needed will soon be ignored, which will lighten the apps. The overall user experience has been very poor for the last 20 years, but has been greatly improved wtih the option to make role-based mobile apps. Why not do the same for all SAP Gui transactions?

The users who use ERP every day don't mind the GUI so much. It's users who only use it a few times a week who cannot stand it. :)

Recommendations to others considering the product:

Master data critical. Use standard SAP where possible. During upgrades, don't just do technical only - or your regression testing will eventually become overwhelming.

What problems are you solving with the product? What benefits have you realized?

All business problems! We start with SAP for enterprise solutions ... unless it is a simple workflow. (Sharepoint actually wins over SAP Workflow unless we need data from SAP)

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UF
Enterprise
(10,001+ employees)
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"Great Integration Capability with Decent ERP Functionality"

What do you like best?

I like the ability to be able to integrate this platform with various other software used within the organization. In addition, SAP allows for the creation of many custom t-codes which is a very big plus. By being able to customize, the platform allows organizations to be able to create the different functionality they need to address unique business needs.

What do you dislike?

While customization and integration capability are big pluses, one big negative is the ability to extract data out of SAP for end-users. While IT support typically have access to mass data maintenance and advanced reporting capabilities, these transactions are typically limited to end-users due to inherent security risks. I believe additional reporting functionality should exist within SAP to be able to more easily pull read-only reports to address needs for mass data maintenance.

Recommendations to others considering the product:

Great platform with a large user and support community. Definitely worth consideration. One thing I do recommend is for new users to consider in advance the types of custom transactions they would like to create within SAP to address any unique business needs. It is much easier to create those custom T-Codes while the platform is being implemented than it is to do so after the integration has already occurred.

What problems are you solving with the product? What benefits have you realized?

SAP allows my company to connect critical business functional software together by creating a centralized data warehouse to allow business processes to flow smoothly. Ranging from Warehouse management, Transportation, and Supply Planning, SAP is able to address many of a large organization's basic functional needs.

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AP
Enterprise
(10,001+ employees)
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"SAP business user"

What do you like best?

My title is accounting analyst and we use SAP to post our journal entries for each month. We use this to pull our gross profit analyses as well as revenue summaries to use for our numbers each month. SAP makes it very easy to pull our balance sheet and income statements and see what activity is being posted to each account under our business unit. We use multiple company codes as we are a third party company to our larger headquarter company. We have to pull many reports for many different company codes and accounts and this allows us to pull data from a central focus point.

What do you dislike?

MANY times the program will restrict things like uploaded documents whether they be excel items or word documents. I don't like that I have to enter in the format and frequency every time I need to print out a document that I've uploaded. SAP has a lot of glitches and errors out quite frequently without explanation. I am not a professional user by any means, however, I feel like the usability and functionality of SAP is poor. There needs to be an update to fix the glitches and errors or provide better explanations or pathways to work around.

Recommendations to others considering the product:

Switch! SAP's customer service is wonderful and the capabilities and reporting options that come along with SAP are fundamental to running a business.

What problems are you solving with the product? What benefits have you realized?

Business problems that we have solved are being able to pull multiple reports and analyses within the software. We use our profits/revenues to estimate our profits in the future and how our numbers should play out for the rest of the fiscal year.

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Analista Programador ABAP
Information Technology and Services
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Best ERP"

What do you like best?

It has everything you can demand or imagine on an ERP. You can control the everything that's happening in your company, from sales and distribution, production, accounting, finance, purchasing, human resources, etc... And also you can add a lot of customization to their stadard processes.

What do you dislike?

Sometimes it can be slow, and also as the standard SAP is so huge it's difficult to now everything tha can be done with standard processes, or for some of them it can be hard to understand how they work.

What problems are you solving with the product? What benefits have you realized?

You can control everything in your company. You can register everything and also create automated documents so in the end of the year you can have the year results with just one click.

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Manager
Telecommunications
Enterprise
(5001-10,000 employees)
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"SAP ERP"

What do you like best?

First and foremost is - I always wonder how they could cover all possible scenarios in one single application.

This is a massive creation by SAP which makes all enterprise runs smoothly.

My experience with SAP ERP was very good. Below are some of them,

1. Navigating to different screens was easy

2. The shortcuts provided for each screen navigation as well as field/option navigation was very great

3. Various types of reporting facilities was again one another big feature of this.

4. By these many reporting features, be it admin or process owner or business management, could easily make use of the data being stored over a period of time.

What do you dislike?

For me, the learning did take little time. Learning materials were not made available online (public) Not sure not it is made public or not.

I am not sure why they have not thought about some in-house/in-Application automation. this would have been very massive creation, it there is any.

Recommendations to others considering the product:

yes, i would strongly recommend others to use such massive and greate application

What problems are you solving with the product? What benefits have you realized?

we have used this for service management. like Managing contracts and renewing them if they are about to expire in 2 or 3 months down the line.

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UB
Enterprise
(1001-5000 employees)
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"A SOLID AND STRUCTURED SOLUTION FOR YOUR BUSINESS REQUIREMENTS"

What do you like best?

SAP it's a solid ERP solution that can be applied to multiple legal entities. Its modular approach lets you implement it on a smaller portion of your business and gradually extend it to almost your entire value chain processes. Besides, the fact that SAP it's a well known solution and has a great client base plays an important role in the choice of this IT solution (in terms of ease of implementation and change managment issues), especially for big companies and great conglomerates.

What do you dislike?

As any performing application that is meant to be implemented on a larger scale, SAP as a lower customization potential. Another weakness (especially for small business) is linked to the effort in terms of time and money for the implementation and the management of this platform. But after all, great results deserve a greater effort.

What problems are you solving with the product? What benefits have you realized?

SAP let us manage our statutory and controlling routines for a relevant number of legal entities with a unified approach with remarkable returns in terms of quality of output for our internal stakeholder (especially consolidation and compliance departments), formation of our resources and solution of change management issues.

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UH
Enterprise
(5001-10,000 employees)
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"SAP is helpful!!"

What do you like best?

It combines all the company reporting into one place and you can run different reports and schedule them to run at desired times! It also provides us an accurate way to track costs and spendings across our whole organization!

What do you dislike?

The search engine, it could be updated to be more useful! Not really accurate. After beginning using a new system for the retail end of our business, we have struggled with reconciling a bit as it reports differently on our new system and the SAP. This is just a personal dislike as it makes it a little more work for us but we are figuring it out better!

Recommendations to others considering the product:

Utilize the support and resources offered! Communicate with your implementation team and their support to ease the transition.

What problems are you solving with the product? What benefits have you realized?

It allows us to compile information regarding purchases, payments, and financial aspects of our business. The reporting it gives us allows us to have accurate information to use for other things in our business!

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