Microsoft Outlook

By Microsoft

4.5/5(3,512)
4.5 out of 5 stars

How would you rate your experience with Outlook?

Microsoft Outlook Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

User Insights

Average based on 3512 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$
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Microsoft Outlook Reviews (3,512)

View 9 Video Reviews
Reviews

Microsoft Outlook Reviews (3,512)

View 9 Video Reviews
4.5
3,512 reviews

What do users say?

Generated using AI from real user reviews
Users consistently value how Outlook keeps email, calendar, and tasks in one place, which reduces app switching and makes daily scheduling and communication easier to manage. Many also highlight its strong Microsoft 365 integration and email organization tools like folders, rules, and flags. A frequent complaint is that search and performance can feel slow or unreliable with large mailboxes.

Pros & Cons

Generated from real user reviews
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Will O.
WO
Will O.
Communications Associate
Small-Business (50 or fewer emp.)
"Outlook Covers the Essentials and Integrates Smoothly with Productivity Tools Like Zoom, & Grammarly"
4/5
What do you like best about Microsoft Outlook?

For basic functionality, Outlook does everything you need to communicate effectively internally and externally. When used within an organization, its collaborative features are further enhanced when paired with Microsoft Teams. Outlook also makes it easy to integrate with other tools, such as Zoom and Grammarly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

While Outlook excels in basic functionality, this holds the platform back from advancing with features found on other platforms, like Gmail. It took them years to implement a check to prevent sending an email when you mention the word "attachment" without actually attaching anything. There are other basic settings, like creating a 5-second delay with the ability to cancel sending an email, that are also missing. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Reliable and Easy Email Tool with Great Automation Features"
4.5/5
What do you like best about Microsoft Outlook?

The best thing about Outlook for me is being able to send automated HTML emails to clients every day, which I find really interesting. I run these automated emails through Power Automate, and they’re delivered accurately to clients at the scheduled time each day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

One thing I dislike about Microsoft Outlook is that it’s not as easy to sign up for other tools compared to Gmail, which offers a “Sign in with Google” option on most platforms. Also, Outlook feels more work-focused, whereas I tend to use Gmail more for newsletters and the content I read daily. Review collected by and hosted on G2.com.

Alonso B.
AB
Alonso B.
Gerente de seguridad
Mid-Market (51-1000 emp.)
"Excellent communication and security to manage customer emails"
5/5
What do you like best about Microsoft Outlook?

It is an excellent means of communication; it helps me keep our clients' emails organized and offers very good security. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Everything seems very good to me; I don't see anything wrong with it. It's all very complete and, in general, it leaves me with a very good impression. Review collected by and hosted on G2.com.

Darshan K.
DK
Darshan K.
Associate GTM Engineer
Automotive
Mid-Market (51-1000 emp.)
"Microsoft Outlook: All-in-One Email, Calendar & Tasks with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Outlook?

The thing i like most about Microsoft Outlook is the fact that it integrates email, calendar and task management. It is a trustworthy, simple to arrange talks through folders and regulations, and is also smoothly integrated with the rest of the Microsoft 365, which makes everyday communication and scheduling more effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The feature i hate about Microsoft Outlook is that at times the interface appears crowded with numerous panes and features appearing simultaneously. Search is sometimes inconsistent and with large mailboxes, there can be reduced performance. It is strong, however it might require time to adapt it to my workflow. Review collected by and hosted on G2.com.

LA
Lokesh A.
Insight Leader
Mid-Market (51-1000 emp.)
"Outlook Ecosystem Makes Work Easier Across Desktop and Mobile"
5/5
What do you like best about Microsoft Outlook?

Outlook helps us run the business. It supports communication with clients and stakeholders, and the built-in AI tools, along with a variety of other tools, make day-to-day work easier. The best part is the Outlook ecosystem, which keeps all the required tools available both on the computer and on the phone. MS Teams integration and copilot have been super helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I don’t have anything I dislike about Microsoft Outlook. Review collected by and hosted on G2.com.

Kato M.
KM
Kato M.
Operations Manager
Small-Business (50 or fewer emp.)
"Simplifies Calendar Sharing and Integrates Smoothly Across Microsoft"
4.5/5
What do you like best about Microsoft Outlook?

I've been a longtime user of Microsoft Outlook, but I do like the way that it simplifies the way that we can share calendars across an organization. The majority of our workforce is remote and it significantly cuts down on the number of back and forth emails. I also appreciate the way it easily integrates with other Microsoft products. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The system keeps trying to push me to the newer version of Outlook, but I don’t find the interface nearly as user-friendly. It doesn’t feel like an improvement over the current version, and I’m concerned about how it may impact my productivity if/when I’m finally forced to switch. Review collected by and hosted on G2.com.

VS
Vagish S.
Student
Small-Business (50 or fewer emp.)
"Focused Inbox and Better Notifications Keep Outlook Email Sane"
4/5
What do you like best about Microsoft Outlook?

i like the focused inbox, it puts important stuff in front. i use outlook for my professional mail. it keeps things sane. and the notifications are just better than any other mail app that i have used. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

i hate the ads. its like a free spotify but in mail. gmail doesn't do this. also too many mails doesnt feel manageable, the UI is too cluttery, it feels old. Review collected by and hosted on G2.com.

Mátyás G.
MG
Mátyás G.
Associate Software Support Specialist
Enterprise (> 1000 emp.)
"Ad-Free, No-Nonsense Email with Great Microsoft Apps Integration"
4/5
What do you like best about Microsoft Outlook?

I like that there are no ads, and no nonsense, only functionality. I also really like the calendar, and the synergy with other Microsoft products Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I do not like the starting UI, it is a bit annoying. and the sometimes the performance is not the best, emails can lag long minutes Review collected by and hosted on G2.com.

Luis R.
LR
Luis R.
Billing Specialist
Small-Business (50 or fewer emp.)
"All-in-One Communication and Scheduling That Keeps Me Organized"
5/5
What do you like best about Microsoft Outlook?

What I like best about Microsoft Outlook is how it keeps communication and scheduling organized in one place. The integration between email, calendar, and task management makes it easy to manage meetings, deadlines, and daily priorities without needing multiple tools. I especially like the calendar features, which allow me to schedule meetings efficiently, set reminders, and coordinate with teams while seeing availability in real time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

One of the things I dislike about Microsoft Outlook is that it can sometimes feel cluttered, especially when managing a high volume of emails, meetings, and notifications at the same time. It can take extra effort to keep inboxes organized, and important messages can occasionally get buried if filters and folders are not carefully maintained. Review collected by and hosted on G2.com.

SP
Shivam P.
Laravel Developer
Mid-Market (51-1000 emp.)
"Reliable, Easy-to-Use Email and Calendar Integration with Microsoft Outlook"
4/5
What do you like best about Microsoft Outlook?

Microsoft Outlook is reliable and easy to use for everyday email communication. I use it regularly to manage emails, schedule meetings, and keep my tasks organized. The calendar integration is very helpful, especially when it comes to meeting reminders and coordinating with my team. It also works smoothly with other Microsoft tools, which helps make my workflow more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The interface can sometimes feel a bit busy, especially when I’m managing a high volume of email. New users may need some time to explore all the features, but once you’re familiar with it, it becomes easy to navigate and efficient for daily use. Review collected by and hosted on G2.com.

Questions about Microsoft Outlook? Ask real users or explore answers from the community

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GU
Guest User
Last activity about 2 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

GU
Guest User
Last activity 4 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

8%

Microsoft Outlook Comparisons
Microsoft Outlook Features
Filters
Reminders
Notifications
Calendar
Contacts
Desktop Application
Mobile Application
Multi-Calendar View
Customizable Viewing
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Outlook
4.5/5(3,512)