Microsoft Outlook Reviews & Product Details

What I like most is a small but normally something that goes unnoticed or not talked about. It is the mentions option - gives you notice and calls attention to specific comments or tasks. It integrates well well with our team as its something we all use a lot. Review collected by and hosted on G2.com.

For me one thing I have noticed recently - I think about 1 or 2 updates ago is the junk filters are less effective, allowing too many scams to reach my inbox. In past I may get a few but recently I am not sure if there have been changes but I get a lot more. Review collected by and hosted on G2.com.

As a technical writer integrated copilot helps me summarize lengthy email threads, drafts and highlight key actions, which really saves my time during technical content creation.

I have created some rules, categories, and even reminders, that reduced inbox noise. I can easily organize the specific emails even though i have multiple projects.

One more thing focused imbox and flags improve the readbility and task tracking.

Even if i have large volume of threads and long conversations it works fast. Review collected by and hosted on G2.com.

So mostly i use the desktop application, but sometimes i have to use web outlook, so both behave slightly differently. Also outlook tries to do multiple tasks like mail, tasks, notes, and calender together which sometimes makes simple actions feel heavier than necessary. Review collected by and hosted on G2.com.

Microsoft Outlook helps me manage emails, calendar, meetings, and tasks from one place, which makes daily work easier. It works well with Microsoft Teams and other Microsoft applications, helping with meetings, reminders, and coordination. I also find the recall or undo send option very useful, especially when I need to send emails quickly before logging out early, as it allows me to correct mistakes if required. In my work I am using it almost everyday and it is very easy to use and implement. Customer support is helpful, though response time can sometimes vary depending on the issue. Review collected by and hosted on G2.com.

Microsoft Outlook sometimes becomes slow with large mailboxes, and the search feature does not always return precise results. Review collected by and hosted on G2.com.

I like the features that come with this software, especially how they can be customized at a personal level for each user. It also makes it easy to organize emails and reply quickly. The integration with Microsoft Teams is very handy as well. Performance is fast, and you can simply archive emails you don’t use anymore to save space. Review collected by and hosted on G2.com.

Sometimes you may run into issues opening the application, and fixing it can require doing system updates and repairing the mail profile in Windows. Review collected by and hosted on G2.com.

What I like most about Microsoft Outlook is how it brings email, calendar, and task management into one organised platform. It makes it easy to manage communication, schedule meetings, and keep track of priorities without switching between multiple tools.

The calendar integration is particularly valuable, as it allows for seamless scheduling, visibility of availability, and efficient meeting coordination—especially when working with teams across different time zones.

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While Microsoft Outlook is a powerful tool, one drawback is that it can sometimes feel overwhelming, especially when managing a high volume of emails. Important messages can get buried if folders and rules aren’t set up effectively.

Another challenge is that the interface can feel a bit cluttered at times, particularly for new users, which may create a learning curve when trying to use all of its features efficiently.

Additionally, occasional syncing delays between email and calendar—especially across devices—can be frustrating when working in fast-paced environments where real-time updates are important. Review collected by and hosted on G2.com.

It helps me organize my emails and schedule my events within the same app. It also makes it easy for me to separate different folders for different categories of emails. Review collected by and hosted on G2.com.

Sometimes the UI feels too cluttered and clustered, which makes it harder to read and understand. Review collected by and hosted on G2.com.

The most useful thing about Microsoft Outlook for me is that it allows corporate communications to stay up to date, as it enables the exchange of information and the sending of documents at a corporate level. Review collected by and hosted on G2.com.

What I don't like is that sometimes the application tends to give nonsensical errors when it generates "sending and receiving error" without apparent reasons since upon checking, the device still has an internet connection. Review collected by and hosted on G2.com.

Outlook is a great tool for communication, where you can have several emails installed at once and has so many feautures than other tools may not. I love how easy is to use it and even if you have the free version, there are so many things you can use and do. Review collected by and hosted on G2.com.

Sometimes when a server is down, it will send all emails to the Outbox but then it won't let you get back or recover your emails that are already in the Draft section and that you can't close Outlook if there are emails in the Outbox without losing some of them. Review collected by and hosted on G2.com.

We use the entire Microsoft 365 ecosystem in our company, and Outlook integrates seamlessly into it. The close integration with applications like Teams, SharePoint, Lists, or Forms significantly facilitates the workday. For example, the connection between Teams and Outlook and the calendar synchronization, which allows both personal and shared team calendars to be coordinated easily, is very practical.

Outlook also offers many helpful features for daily communication, such as the delayed sending of emails or out-of-office notifications, which are also synchronized with Teams. Copilot is also a useful addition, as it greatly simplifies written correspondence and assists in formulating or summarizing messages. The basic functions of Outlook are intuitive and easy to implement, and depending on the user, the whole thing can of course be customized, which, however, requires advanced technical knowledge.

It is also worth highlighting the support: It is now significantly faster and very helpful. Additionally, the self-help videos provided and the content in the Microsoft Learn app are very helpful for better navigating the Microsoft universe and learning about new features. Outlook is indispensable in the professional environment and is used several times a day. Review collected by and hosted on G2.com.

Due to its extensive range of functions, Outlook can initially seem somewhat complex, especially for new users. Without a brief introduction or training, many helpful features often go unnoticed or unused. Because of the many dimensions and design possibilities, the systems are naturally more complex. Review collected by and hosted on G2.com.

I love how I can view and organize my emails. I also appreciate how the calendar view looks and operates and how many meeting platforms have integrations. Recently I've been impressed with the AI tools and integration of Co-Pilot. I enjoy being able to snooze emails to return to later, pin and flag. I also love how I can turn on my out of office on Teams and Outlook will automatically turn it on as well. Review collected by and hosted on G2.com.

The latest version does not work with mail merge which is disappointing. This is such a classic feature so I am unsure on why it is not included. I would love it if AI could read emails and draft responses as opposed to going to Co-Pilot and entering the text in for a response. The search feature isn't always the best and so that can also be a challenge. Review collected by and hosted on G2.com.