Mavenlink

Mavenlink

4.3
(258)
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Mavenlink offers a powerful combination of Project Management and Professional Services Automation (PSA) software for advanced project management, resource planning, collaboration, and financial management all in one place.

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Showing 258 Mavenlink reviews
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Joe M.
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Stefanie D.
Validated Reviewer
Verified Current User
Review Source

"Fully Loaded Project Management Software"

What do you like best?

The reporting in Mavenlink is like nothing I've seen before. Most of the reports I was manually making in Excel were already done for me. Time tracking is mostly simple. I'm able to get information from the system 100 times faster than the manual process before.

What do you dislike?

Creating reports is a little difficult with their nomenclature. I did take their seminar and was able to figure out what I needed to after that. We are still in the beginning months of go live, so our employees are still figuring out how they are going to use it best for their projects.

Recommendations to others considering the product:

Make sure your employees are on board. We have a lot of "old school" employees who do not like change. The most difficult part has been getting our employees to fully use the software.

What problems are you solving with the product? What benefits have you realized?

We did not have a PM software before, only time tracking. This now allows project mangers to look into their projects without asking me (the accounting office) for information. We are definitely able to track our projects in real time, as opposed to monthly.

What Professional Services Automation solution do you use?

Thanks for letting us know!
Stefano A.
Validated Reviewer
Verified Current User
Review Source

"The Ultimate Services & Operations Management Tool"

What do you like best?

- Integrations and API are available - if you use SFDC even better.

- Their Insights Reporting tool is basically a GoodData implementation - if you are technical enough you can improve this by adding custom fields and creating custom metrics.

- Project-wise it's essentially Microsoft Project but online and with conversations - you can manage anything from a very small and basic project to a massive 2 years project thanks to the versatile task management interface.

- Resourcing wise it has a Master Planning tool which looks a bit like Resource Guru but completely integrated with the software, so you are really buying the full package with Mavenlink.

What do you dislike?

I believe the biggest flaw in Mavenlink is the absence of a "real" administrator. Essentially, you can be an admin but if a project is set to "Invitation only" you cannot join it unless someone invites you.

So being a Mavenlink admin is not like being a Jira admin where you can do anything you want, you are more of a "open projects administrator".

The workaround is to have an integration user creating the projects and a good integration with your CRM that allows you to update fields that would be otherwise not accessible.

Recommendations to others considering the product:

As with any other management software (e.g. Jira) you will need a good Business Analyst/Solution Architect on your side to make sure your business requirements are passed onto the Mavenlink experts during implementation/onboarding.

What problems are you solving with the product? What benefits have you realized?

We use Salesforce to create projects in Mavenlink when an opportunity is closed as won, then we automatically assign the projects to the various Professional Services Directors who assign the project to the PM based on availability.

We then use GoodData to track project and employee performance.

So as long as you have a technical product champion, you can still "develop" new features like custom fields and report on them using GoodData Insights, assuming you're good at grasping their SQL like language called MAQL.

Jorge P.
Validated Reviewer
Verified Current User
Review Source

"Much to like, but not without compromise"

What do you like best?

Mavenlink's primary selling point in our view is the breadth of analytic perspectives it offers compared to most other PM solutions. As soon as you have some real data flowing through the system, many of their out of the box Insights Reports provide next-level project transparency, which serves as a tremendous benefit for internal and external stakeholders alike.

Additionally, our organization handles project accounting in a unique and complex way, which had to be handled through a tedious manual reporting method in Excel. Mavenlink not only gave us a greatly simplified time tracking solution, but their Reports Specialists were also able to help us build a custom report that could automate most of the previously cumbersome manual process. It eliminated 1-2 days of recurring monthly work for some of our users.

Some other positives of the ML experience; wonderfully professional and courteous representatives at every level of the organization...I have yet to interact with any ML employee who has left a bad taste in my mouth, even when the point of the conversation was to listen to us complain; JIRA integration has worked fairly well for us, which allows our developers to remain in their familiar system while giving us an easier place to track and deliver reporting insights with clients; relatively easy to pick up the most basic project management functions right away.

What do you dislike?

Though ML has undoubtedly been a value add for our organization, it has not come without some bumps along the way.

- It's a comparatively pricey commitment. To this point, we're still undecided whether the benefits--significant as they have been--have actually been enough to convince us that the pricing isn't ultimately cost-prohibitive in the long term.

- There's a nickel-and-dime approach for every type of customization...implementing the JIRA integration (which has limitations of its own) and adding the custom reporting metrics cost us additional thousands. On one hand, I want to be fair enough to say that this makes sense...but given that this is where we have gained the most value, it feels important to point out to potential customers that you might have to spend even more than the already high seat license costs in order to get the most value out of the tool.

- Data refresh is hourly. Insights reports are incredibly valuable, but you'd better make sure you've got your most current information added at LEAST an hour before you need it. For some, this might not be an issue. But for organizations like ours with constantly changing/updating data, relying on reports out of Insights for meetings and updates with clients becomes a risky game to play.

- There are some use limitations even for the "Account Administrator" level. Not a huge downside, but there needs to be at least one sort of "superuser" permissions level where a true administrator can go in and correct project configurations when set with error.

- They tend to move very slowly when it comes to delivery of additional services. We'll request a custom report and will get an invoice VERY quickly, but then it will take a week or two before we're even assigned a BI specialist to begin working with to build the report. Again, this is the sort of thing that isn't a problem UNTIL you need something in a hurry. In which case, you're out of luck.

Recommendations to others considering the product:

Don't expect a perfect solution out of the box, but do expect a VERY usable tool and a great team of people willing to help you get the most out of their product...albeit on a slower timeline than you would likely prefer. Would STRONGLY recommend taking the time to fully and thoroughly define EXACTLY what you are needing out of their tool before making the commitment to the service.

What problems are you solving with the product? What benefits have you realized?

Custom reporting, and more importantly, custom reporting metrics that have automated some of the most critical previous pain points within our organization. Resource scheduling, given full adoption into the ML ecosystem, will be a huge benefit. Greater transparency when comparing project plans vs actual execution.

Aaron T.
Validated Reviewer
Verified Current User
Review Source

"Great product and great client service"

What do you like best?

The user interface along with the flexibility of the system. Our users are able to easily use it and as an admin, I can easily manage and make changes throughout the system as needed. Time entry for employees is a breeze. We have consolidated all of our communication around tasks and clients to be within Mavenlink. Our workflow has pretty much been automated (with a custom developed feature). Client service is amazing!

What do you dislike?

The Insights reporting is amazing and unbelievably versatile. However, it would be nice to have a little more ongoing assistance in creating the reports. Also, we love the dependency feature that allows task workflow to be automated. However, we needed to purchase custom developments that made it usable at the individual task level and also to make templates repeater automatically. Works great though with those implemented, but I think those should be added to the default system.

Recommendations to others considering the product:

It is really made for project based work. If you have recurring work like we do (accounting) it takes a little bit of manipulating to make setup work.

What problems are you solving with the product? What benefits have you realized?

Mavenlink has allowed us to track metrics we weren't tracking before. The time entry is effortless for employees. We were also able to standardize our processes and automate our workflow (using a custom development).

Nick R.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Organisation made simple"

What do you like best?

What we like best about Mavenlink is the ability to separate our staff into different teams to be able to organise all jobs, support tickets and tasks that come through from a large list of clients. We are also able to tick jobs off once complete and assign time to each job when we finish which helps a lot when it comes to billing clients for time spent on tasks.

What do you dislike?

One thing I dislike would have to be an activity dashboard could have a cleaner/less cluttered interface or have customisation options so when you log in, you see what you want to see first.

Secondly, another small one would be you have the inability to download all files in a task and sometimes when you have 10-15 files to download, you have to do them all individually which takes time.

Recommendations to others considering the product:

I would highly recommend Mavenlink. Mostly because of a few simple things:

- task organisation

- Assigning tasks/jobs to team members

- Ability to track time to bill clients correctly

- Team leaders can see the work load of your team members and re assign jobs.

- Great way to communicate changes, keep ontop of jobs and have it all in one place instead of going through endless emails.

This is a great product and has streamlined our job system significantly.

What problems are you solving with the product? What benefits have you realized?

Our main solution mavenlink is supplying us is task tracking. With teams comprising of several people, we know who have taken up what job, and how long they have scheduled to work on it for. No more emailing around to see who is available for a task or wondering what you need to do. When you take on a task or a job has been assigned to you, you can comment, schedule and compelte tasks which alerts people who have put in the job. This has made our teams work more streamline and has been amazing so far.

Adele S.
Validated Reviewer
Verified Current User
Review Source

"A great tool for managing projects, however still needs work for adequate analysis and planning"

What do you like best?

The ease with which you can set up projects with their own unique parameters and the visual aid of tracking against budget and estimates. The possibility of creating your own custom reports.

What do you dislike?

Mavenlink has aspects that are not relevant to the way in which my organisation manages projects, and if we had to adopt these aspects then it would be a much more cumbersome process. E.g. the use of scheduling - not using this element hinders our possible use of reports that are based on scheduling, however if we wanted to use the reports and therefore use the scheduling functionality then it would add on too much administrative time. This has the knock-on effect of being limited in terms of resource forecasting, and it also doesn't allow for various aspects of financial forecasting according to our needs. Additionally, the licensing model is not practical, as we need our resources to be able to do more than the "Collaborator" level allows, but this then means most of our organisation needs the more expensive administrator-level license. The large disparity of pricing makes this an issue.

Recommendations to others considering the product:

Ensure you have an internal champion of the product and that you have an appropriate team in place for the set up and configuration of the product. Be clear in your requirements, especially around reporting and determine how best to work with the system to meet your needs. Mavenlink is good as long as you understand how your requirements fit in with its functionality and you understand its limits.

What problems are you solving with the product? What benefits have you realized?

Accurate tracking of resources'efforts against budgets and estimates.

Dominique A.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"The ultimate project/resource management and reporting tool"

What do you like best?

Mavenlink offers a very wide variety of features and tools that make project/resource management that much easier. As I migrated from an ERP-based tool to Mavenlink, I find it much more user-friendly and intuitive.

The out-of-the-box reports are very robust and custom reports can bring key KPIs even further, which is relevant for both C-level and end-user employees.

What do you dislike?

The only thing I can think of it that, in some areas, Mavenlink is a bit rigid when it comes to customizations. However, their engineers are constantly working on pushing new updates and allowing more flexibility, which is to be expected from a young company.

What problems are you solving with the product? What benefits have you realized?

- Extreme ease of use, which was an issue with our previous tool

- WAY more visibility on project progress, which made them easier to manage and control

- Native resource allocation and scheduling helped us greatly in properly managing our resources and increasing utilization. Our previous tool was lacking in that area

Meghan R.
Validated Reviewer
Verified Current User
Review Source

"The tool we've been needing for years! "

What do you like best?

I love that everything is in one place for a project - communications, tasks, time cards, files, etc. This will increase our project visibility significantly and save time jumping back and forth between several different tools.

What do you dislike?

I would love to eventually have a way to customize more in the system. While I can add custom fields to projects, tasks, users, etc., there is not an easy way to add those fields into new Task Views, onto the Dashboard, etc. (and there isn't currently a way to edit what shows on the Dashboard either). Mavenlink is developing new functionality everyday though and I'm excited to see what they can do here.

Recommendations to others considering the product:

If you are a company who needs a PSA platform (basically everything that happens between a sale being made and invoicing the project), I would highly recommend looking at this tool. For the past year, I have literally been touching 6 different tools to account for a single time card because all of our tools were separate, which is not only time consuming, but error prone. This tool provides a way to keep all project and resourcing information in one place.

What problems are you solving with the product? What benefits have you realized?

We are still in the implementation stages of Mavenlink and I can't write to any official benefits until probably a month from now - however, I can say with certainty that Mavenlink will help us solve efficiency problems (saves people from entering data or finding information in multiple systems), will help us get a better understanding of our true utilization per engineer, per team, etc., will help us determine our project margins much more accurately, and ultimately help us make better business decisions from the increased visibility and actionable data.

Cindy W.
Validated Reviewer
Verified Current User
Review Source

"We use it everyday"

What do you like best?

I really like how well it organizes all of our projects. We can track our hours over one project, & each person can track their total hours over several projects. Writing invoices is extremely easy. "Your week ahead" is a very helpful tool. It makes it easy to keep all documents for a project in one place.

What do you dislike?

I can't think of anything that I dislike about it. You could probably make some aspects a little easier to use. It's one of our largest expenses.

Recommendations to others considering the product:

If you need to track projects, keep all info for each project in a convenient location, track time &/or expenses, or compare different aspects of a project, then Mavenlink might be your answer.

What problems are you solving with the product? What benefits have you realized?

Sharing project info across multiple users, which means each project is constantly up to date. Everyone involved in a project can post updates instantaneously. We can keep all of our documents for each project in one area.

Ray M.
Validated Reviewer
Verified Current User
Review Source

"Create marketing campaigns easily and at the same time with multiple details"

What do you like best?

It is very easy to create different templates to use them in the project you want. They have a lot of variety in that aspect.

You can view the project from multiple views, that is, you can continuously review the status of the project and add new features, functions or edit aspects that you consider relevant.

The personalized reports offer a great information, mainly the weekly reports are those that allow that the clients show to them of transparent form all the results obtained in the campaign of deep form, since in these reports they appear multiple details. This means that the communication with the client and the feedback is better and more transparent.

What do you dislike?

When there are several people working on a project, it is very difficult to see who is in charge of the project. You have to review comments and the specific task to find the person responsible for the project. This I think could be expedited to reduce the time.

On the other hand, if you want to take advantage of the program in its entirety you have to check the options and settings well. It has an intermediate learning curve and if you want to take advantage of all your creativity and all the tools of the platform it is convenient to review Mavenlink deeply and devote some time to learn correctly how to use it.

Recommendations to others considering the product:

Getting your marketing campaigns to reach a greater number of customers means having software that helps you. Mavenlink allows you to have more knowledge about the campaign's profitability, the number of clients, to better understand your satisfaction and to review how each project is working individually or as a group. That's why I consider it a great tool to improve business marketing.

What problems are you solving with the product? What benefits have you realized?

It has allowed me to visualize projects and marketing campaigns in a deeper way thanks to their personalized reports. When I do a new marketing campaign I look for profitability, but also get satisfaction in the client. With this tool, the way to better guide your campaign is simplified.

I also use Gantt diagrams a lot in the projects, since it allows me to visualize all the current projects as a group and also individually. Being able to see them in that more visual and schematic way allows me to better understand the details of each one.

Mark W.
Validated Reviewer
Verified Current User
Review Source

"Keeps us going 90 MPH"

What do you like best?

Mavenlink allows us to handle 20 clients and 100+ projects at a time with precision and collaboration. We value collaboration as an agency and Mavenlink keeps everyone informed and grants easy access to every document, image, video, design file, and more.

What do you dislike?

Mavenlink has a learning curve and takes time to get up to speed.

Recommendations to others considering the product:

You must have buy-in and 100% commitment from the top down. Without full immersion, it won't work for you. While this is true of any project management software, it is especially true of Mavenlink because of its learning curve BUT if you commit and persist, the benefits will overwhelm you. It's a turbo engine for your project management.

What problems are you solving with the product? What benefits have you realized?

Tracking time is seamless when communicating about projects — the biggest advantage to Mavenlink. We have a better idea of how much time we are spending on each project. Mavenlink is like an MRI for our business.

Aileen Y.
Validated Reviewer
Verified Current User
Review Source

"Insights focused Project Management System"

What do you like best?

Mavenlink's insights capabilities are top notch and allow for a wide breadth of analytics of projects.

What do you dislike?

As a project management tool, I think it could be more agile and allow for better scalability for companies who work on a minute by minute basis across hundreds of employees and projects. The task and user view capabilities could be refreshed.

Recommendations to others considering the product:

Mavenlink is great if you know how to utilize its insights and primarily want to focus on how project time and expenses affect its projected profits. It is not the best at agile task management, but there are workarounds in order to make it work for your team.

What problems are you solving with the product? What benefits have you realized?

We are utilizing Mavenlink to better track performance based on time and expenses logged. It's ability to track scheduled vs actual hours also help us visualize the performance of a project and adjust for future projects as necessary.

Dana W.
Validated Reviewer
Verified Current User
Review Source

"System Adminstrator"

What do you like best?

Easy burn reports. Real time feedback on your budget. Simple time tracking. Also a very robust reporting and insights program that you can learn with ease.

What do you dislike?

There needs to be better Gantt options and settings to set up pages the way you want to work with them. Another example of that is we need to be customize the Dashboard landing page for each user and how it would best work for them.

What problems are you solving with the product? What benefits have you realized?

We need to be able to see our employees utilization, our projects budget burn and forecast and predict hours for resources. We have been able to use the Salesforce integration to complete the full sales cycle and help keep our information up to date and synced. It has provided us with much more insight and allowed us to problem solve issues long before we would have with our excel management :)

Mitch S.
Validated Reviewer
Verified Current User
Review Source

"Critical in helping our services business scale"

What do you like best?

The Mavenlink API enables our internal team to build tools to directly interact with Mavenlink which helps us move even faster. When choosing a solution, it was critical for us to work with a company that is engineering first and provided open-access to the data that we were ultimately driving, Mavenlink did that.

What do you dislike?

There still isn't a "best-view" for us in our how we like to see who's allocated to which projects globally at a glance - so we needed to build our own view (hence why I love the Mavenlink API).

What problems are you solving with the product? What benefits have you realized?

We needed a reliable tool to allocate resources and forecast demand globally...moreover, we needed something that could help us make more data-informed decisions. To date, we're much more accurate at seeing our current workforce utilization sliced a number of ways - this enables us to make headcount decisions much more efficiently.

Caitlin F.
Validated Reviewer
Verified Current User
Review Source

"Best Project Management Tool I've Used"

What do you like best?

I love the collaboration aspect of Mavenlink. I can communicate quickly and effectively with my coworkers within each project so that things don't get lost in the shuffle. It's easy to navigate, create new templates, change due dates when priorities shift, and keep track of my to-do list of tasks. I've used several other PM tools at other creative jobs and I like Mavenlink the best.

What do you dislike?

I don't like that you can't track any hours to an archived project. Sometimes we end up discussing it months later and I'd like to track the update in my time tracker tool but you can't access old projects that have been archived.

Recommendations to others considering the product:

Definitely a useful tool for collaboration among team members within multiple projects.

What problems are you solving with the product? What benefits have you realized?

When you just communicate via email, it's easy to lose track of what people need and when. In Mavenlink, everything is organized by due date and you get a feed of the most recently updated projects on your dashboard home page. For me, it's a valuable time management and project prioritization tool!

Ashley W.
Validated Reviewer
Verified Current User
Review Source

"Does the trick, but a bit cumbersome"

What do you like best?

I love the Master Planning Tool and the intuitive interface for building out tasks and projects.

What do you dislike?

Little features seem to missing everywhere. For example: within the time and expenses tab, not showing a rollup/totals, not enabling subtasks to rollup to a tally in the task they're nested under, not allowing the ability to flag tasks as auto-logged to timecards, not allowing templates to be copied and include the durations and role assignments. The fact that Master Planning can show scheduled hours is awesome, but I hate that it doesn't have a view to allow you to see scheduled vs. actuals logged. The fact that there isn't a status for "out with client for review"

What problems are you solving with the product? What benefits have you realized?

We're able to track projects over time and report on profit margins at the project level. We're able to schedule/allocate resources to maximize efficiency.

Tristan D.
Validated Reviewer
Verified Current User
Review Source

"The Facebook of Project Management platforms."

What do you like best?

The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.

What do you dislike?

The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.

Recommendations to others considering the product:

Definitely use the API and build your own insights dashboards.

What problems are you solving with the product? What benefits have you realized?

Change Orders are a big business process that we solved by using Mavenlink. Approval and communication have been GREATLY streamlined! Before, we were managing change orders through written communication and supporting documentation, but now we are able to have the discussion in project meetings, then pass through the Change Order approval as a budget change and there is an affirmative action on their part. It's great!

Ashton U.
Validated Reviewer
Verified Current User
Review Source

"Mavenlink"

What do you like best?

I love the resource scheduling features. The latest enhancements include gantt chart updates (drag and drop), scheduling resources at capacity (can measure variable work weeks) , and EAC costing models. The utilization reports are a life-saver! Love the Master Planning filters also.

What do you dislike?

The new projects screen is not the best page to maneuver; page does not hold number of lines returned; though the filters have improved. On the task tracker, issues are not fully separated from tasks and that can make things messy. The task filters also are lacking in the project; cannot filter tasks by owner.

Recommendations to others considering the product:

Love this software! They are constantly improving and I love the roap map.

What problems are you solving with the product? What benefits have you realized?

Much easier to forecast income and availability, resource availability, etc. Provides much needed transparency into business analytics.

Ryan J.
Validated Reviewer
Review Source

""Association made basic""

What do you like best?

What we like best about Mavenlink is the capacity to isolate our staff into various groups to have the option to compose all employments, bolster tickets and assignments that come through from a huge rundown of customers. We are additionally ready to tick occupations off once complete and appoint time to each activity when we complete which helps a great deal with regards to charging customers for time spent on errands.

What do you dislike?

Mavenlink has angles that are not significant to the manner by which my association oversees ventures, and on the off chance that we needed to embrace these perspectives, at that point it would be a considerably more lumbering procedure. For example the utilization of booking - not utilizing this component impedes our conceivable utilization of reports that depend on planning, notwithstanding in the event that we needed to utilize the reports and along these lines utilize the planning usefulness then it would add on a lot of authoritative time. This has the thump on impact of being constrained as far as asset guaging, and it likewise doesn't take into account different parts of monetary anticipating as indicated by our needs. Furthermore, the permitting model isn't down to earth, as we need our assets to have the option to accomplish more than the "Colleague" level permits, however this at that point implies the greater part of our association needs the more costly overseer level permit. The huge difference of estimating makes this an issue.

Recommendations to others considering the product:

Try not to expect an ideal arrangement out of the case, yet do expect a VERY usable instrument and an incredible group of individuals willing to enable you to take advantage of their product...albeit on a slower course of events than you would probably like. Would STRONGLY prescribe setting aside the effort to completely and altogether characterize EXACTLY what you are requiring out of their device before making the pledge to the administration.

What problems are you solving with the product? What benefits have you realized?

Our principle arrangement mavenlink is providing us is errand following. With groups containing a few people, we realize who have taken up what occupation, and to what extent they have planned to take a shot at it for. No additionally messaging around to see who is accessible for an undertaking or pondering what you have to do. When you take on an errand or work has been doled out to you, you can remark, calendar and compelte assignments which cautions individuals who have put in the activity. This has made our groups work more streamline and has been astounding up until this point.

Craig "Dodge" L.
Validated Reviewer
Verified Current User
Review Source

"Used many, this one is the best"

What do you like best?

I love the user interface. In running a project, it is intuitive and organized well. The software has a very impressive feature set, more so than the project management softwares I've used in the past. As an agency, we do many of the same things for multiple clients, so the project templates feature has been great to use over and over. This and other features are definitely improving our efficiency and saving us money - or at least allowing us more time to focus on the work itself. You can become a basic user pretty quickly and easily. The software is cloud-based, so it does not require installation, and updates automatically.

What do you dislike?

It is expensive. There are maybe TOO MANY navigation features and paths. There is a lot to learn to become a power user.

Recommendations to others considering the product:

It is on the high end of the price spectrum, in this space, but so far we feel like we are getting our money's worth.

What problems are you solving with the product? What benefits have you realized?

Running projects for agency clients is our primary use of Mavenlink. It has good internal (agency only) and collaborative (agency + client) capabilities.

Dorthy M.
Validated Reviewer
Review Source

"Mavenlink review "

What do you like best?

I truly like how well it arranges the majority of our undertakings. We can follow our hours more than one anticipate, and every individual can follow their all out hours more than a few undertakings. Composing solicitations is very simple. "Your week ahead" is a useful instrument. It makes it simple to keep all records for a venture in one spot.

What do you dislike?

I can't consider whatever I loathe about it. You could likely make a few perspectives somewhat simpler to utilize. It's one of our biggest costs.

Recommendations to others considering the product:

Mavenlink is incredible on the off chance that you realize how to use its experiences and basically need to concentrate on how venture time and costs influence its anticipated benefits. It isn't the best at coordinated undertaking the board, however there are workarounds so as to make it work for your group.

What problems are you solving with the product? What benefits have you realized?

We are still in the execution phases of Mavenlink and I can't keep in touch with any official advantages until likely a month from now - nonetheless, I can say with assurance that Mavenlink will enable us to take care of productivity issues (spares individuals from entering information or discovering data in various frameworks), will enable us to show signs of improvement comprehension of our actual usage per engineer, per group, and so forth., will enable us to decide our venture edges considerably more precisely, and eventually help us settle on better business choices from the expanded perceivability and significant information.

UI
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great tool to manage projects for any company"

What do you like best?

Mavenlink is a very powerful tool to manage projects and there are multiple reasons we went for it after throughly analyzing other tools. We have over 850 employees spread out in 15 offices across the globe and Mavenlink is very easy to use thanks to its intuitive interface and all the help tutorials, videos, FAQs, and great live support. Overall, we've been using it for 3 years.

The other positive thing is Mavenlink has many integrations with 3rd party tools like JIRA, Salesforce, and many others. It's a huge plus there's also Mavenlink API for everything else that isn't yet officially supported.

The platform has project templates, Gantt chart, time tracking tools, expense reports, timesheets, invoicing, file storage, collaboration feed, resource planner and all kinds of reports. It is accompanied with very flexible permission management and different rate cards depending on a region. What is also nice, you can invite client users to projects for free.

The notification management is pretty flexible and is done via emails that you can configure in many ways to not get overwhelmed with all the updates (big plus).

Last but not least, there is a web-optimized mobile app and a browser plug-in to do time tracking and project updates on the go.

What do you dislike?

With all the benefits, there are a few minor inconveniences. For example, you cannot select multiple tasks/milestones/deliverables in a project and do a mass-update (i.e. change status or assignees) - you have to go one by one. File manager portion could also be expanded and use some permission management, folders, upload requests or sharing links. It doesn't look like Mavenlink support multiple languages (at least we use English UI across the company and the help portal didn't suggest any language settings per user). Other than that there isn't much to wish for.

Recommendations to others considering the product:

If you're looking for on-premise locally hosted/deployed solution, consider something else.

What problems are you solving with the product? What benefits have you realized?

We do marketing SaaS implementations for some of the biggest companies out there and Mavenlink is our project management tool. It helps us keep projects on track and within the set budgets, improves collaboration with customers, and makes the whole project management easier and more efficient.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Good software, mediocre implementation experience"

What do you like best?

Software is easy to use. Great task tracking view and has the ability to capture emails in the work spaces. Support is very responsive and eager to help. Insights reporting, while not in real time, has been revolutionary for us.

What do you dislike?

We did not have a great initial implementation experience. We found Mavenlink through a 3rd party, which caused some trouble from the start. We realized that we do business in a semi-unique fashion and Mavenlink Consultants couldn't quite help us achieve what we were looking for. Resourcing out of Mavenlink for our scenario is not great. That was something we should have looked at before deciding on a PSA.

Recommendations to others considering the product:

Do your scenario planning beforehand. What do you want Mavenlink to do for you? does that include project management only or resourcing as well? Do you have the appropriate staff to handle administering it?

What problems are you solving with the product? What benefits have you realized?

Mavenlink provides us with the data we need to make decisions. For the first time as a company we have visibility into accurate project margins.

Mavenlink is also a great project task tracker, our managers are able to have visibility into projects like we've never had before.

Dan C.
Validated Reviewer
Review Source

"Great Software... easy to set up, easy to use, all the features we need."

What do you like best?

Everything we need in one place with total visibility across all of our projects, personnel and finances.

What do you dislike?

While Insights are quite extensive out of the box, I'd love to see all insights be real-time instead of having them near real-time (hourly sync of data). I'd also like to see a true mobile application instead of some limited capabilities in a mobile browser.

Recommendations to others considering the product:

Mavenlink Professional Services offers excellent services packages which provide insight into best practices and various tips and tricks for setting up and making the best use of Mavenlink. I would strongly suggest taking advantage of this.

What problems are you solving with the product? What benefits have you realized?

We needed a central place to manage and have visibility to all projects and their associated timelines, resourcing and finances. After defining our process and data model, Mavenlink was easy to set up and migrate to. In a couple weeks we had our projects set up and had immediate visibility into our resourcing and forecast. With APIs available for just about everything, we easily imported the historical time for our active projects to be able see the full picture. Mavenlink is so easy to use for end users that it was almost seamless to get the team engaged and following our newly established processes from the start. Like most software in this area, it only works if you use it and Mavenlink makes this a priority.

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Mavenlink
4.3
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