Easy to organize time into the correct project and phase, and get reports showing how time is being used across everyone on a project.
It's "cloud-based" but still requires software to be installed on a computer, rather than being native html. The requirement of ONLY using Internet Explorer is also ridiculous. It's an aging web browser that has even been replaced with Edge by Microsoft. There are numerous small annoyances such as tabbing/entering through the table, filters are clunky at best, and the loading times between each screen are frustrating. There is no native app for Android or iOS, instead it is an incredibly simplified website, which only allows for entering time, and nothing more.
This is slowly becoming a good option, but is still being held back by many small issues and annoyances.
Moving from the old Deltek Timekeeper was a big leap, and we've been able to get much more data about where we are spending time on projects and budget accordingly.