Kintone Reviews & Product Details

Kintone is an impressive program that facilitates the creation of tailored or custom business apps, and there is no coding knowledge or concept required

The software is designed in a customized manner, where it addresses multiple issues and tasks based on the needs of a firm

Kintone consolidates information and processes, giving a simplified visual representation to users and the management

The tool has inbuilt collaborative features that ensures easy commenting, tagging, document sharing and other forms of communication

The tool has developed templates that helps users to create apps without much hassle

The support team has provided efficient learning materials that guides users Review collected by and hosted on G2.com.

Kintone has failed to invest on its interface, making it hard to operate with this app

Kintone is less flexible in matters integration, and more so with third party applications that can help in customizing most of the operations Review collected by and hosted on G2.com.

Kintone is incredibly easy to use and has a very user-friendly interface. Managing tasks is simple and straightforward, which I really appreciate. I truly love using it. Review collected by and hosted on G2.com.

It's not that I dislike it, but it would be much better if I could export data along with images, or exactly as it appears in Kintone. Some people or clients still require submissions in Excel or PDF format, so having this feature would be really helpful. Review collected by and hosted on G2.com.

After merging two companies across three locations, we relied heavily on emails and PDFs for communication and approvals, which resulted in inconsistent processes. Kintone helped us standardize approval workflows by routing requests to the appropriate authorized personnel and making approvals simple and efficient.

We no longer need to manage documents across multiple folders or locations, as everything is centralized. Kintone’s no-code flexibility allows us to easily create and customize forms and workflows to fit our business needs.

Kintone also offers some of the best customer service in the industry. Their support team communicates clearly, responds quickly, and actively follows up after providing guidance to ensure issues are fully resolved. They have proven to be very reliable partners.

If your organization wants to strengthen internal processes and reduce reliance on email-based approvals, Kintone is a strong solution. Review collected by and hosted on G2.com.

Kintone is actively developing new plug-ins and features to enhance productivity, and they regularly share training videos and courses. However, it would be helpful to also receive clearer and more proactive notifications about newly released features or plug-ins.

If new functionality is introduced and aligns with our business needs, we would be very interested in trying it. More visibility and promotion around new features and plug-ins would make it easier for users to fully leverage Kintone’s evolving capabilities. Review collected by and hosted on G2.com.

I really appreciate that the support has been great with Kintone. The developers use the product themselves, and they have managed to keep the development process really simple and budget-friendly. The initial setup has been pretty straightforward, and even though we are still in the development phase with some pieces still being built, it's understandable given our in-depth requirements for the apps we need to build. Kintone has made unifying our processes and procedures easier and keeps our reporting simple. It's definitely making things more organized for us. Plus, transitioning from another product has been notably smoother; it only took us about four to six months with Kintone compared to the two years it took with Zoho. Review collected by and hosted on G2.com.

There are very small details when it comes to the functionality that aren't significant to the system we use. Improvements could be made, like being able to type into drop-downs to find what we want, but it's a minor detail that doesn't impact the big picture. Review collected by and hosted on G2.com.

I really appreciate how Kintone provides us with a robust database that we can configure and change as we have more needs. It's exactly what we needed, and the price point is much more reasonable compared to hiring a programmer part-time. Once again, I must highlight the outstanding customer service, beginning from the sales team to initial calls and onboarding, through to the ongoing customer service and support over the years. It's some of the best service we've received. Review collected by and hosted on G2.com.

Honestly, it's very user friendly. Anything I would come up with would be nitpicking, and I don't even use it. I'm more of on the programming web development side, so we got this for our staff. Our everyday staff use it with little input from IT support, we don't ever get any IT tickets about it. So it just works. I don't know if you can improve it. Unless you can find a way to send free tacos to me every Monday. Review collected by and hosted on G2.com.

I like that Kintone is customizable, allowing us to mold it to our uses even if I wasn't initially sure what kind of system it was. The customer service has been good, especially during our transition of leadership. Our reps Sharon and Tim have been patient and understanding. Review collected by and hosted on G2.com.

I find the training and usage of Kintone challenging. Since I wasn't familiar with it, it seems like we would need a full-time employee or have to utilize hourly rates to use it effectively. The initial setup wasn't easy, and we might have been overwhelmed by trying to do a lot. I also wish there was an easier way to transfer data from Formsite to Kintone, as currently, we have to do it manually. It seems like what we were sold on how much it could do didn't match the reality of how labor-intensive it is. Review collected by and hosted on G2.com.

I like being able to export reports from Kintone. It makes easy for mailing, verifying information and creating labels.

I also like that Andrew, has been available to help, and is willing to meet us for a video conference to clear up email misunderstandings. Review collected by and hosted on G2.com.

I dislike that the applications are not always connected to other applications, so we end up inputting the data twice. We have tried to work around some features, and with practice it has become easier to use. However, we are not yet fully integrated onto Kintone. Review collected by and hosted on G2.com.

I like that Kintone is easy to use, easy to build, and easy to code in. It makes it a more efficient way to create ideas for our teams. The initial setup was very easy and didn't take long, and with the assistance of support from Kintone, it went very quickly. I definitely recommend it to my colleagues and people who don't have a huge coding background but still need to build forms with workflows. It's very easy to use. Review collected by and hosted on G2.com.

I think it would be nice to incorporate some more AI. The layout of the forms could be more modernized. Everything's kinda bulky right now. It'd be nice to allow us to customize more. I know we can use JavaScript and HTML to do that, but it'd be nice for those users that don't know how to use that and still create a decent looking, more modern form. Review collected by and hosted on G2.com.

Love how easy it is to use and create workflows to manage our business, even without a dedicated developer. I am shocked at how flexible it is and how much we have been able to automate and integrate with other systems we use. Support is great, cost is incredibly low, and the options are endless. We won't be switching anytime soon. Review collected by and hosted on G2.com.

Not really any thing that we would suggest or point to. We love Kintone and continue to find new uses and applications for it within our business and managing our processes. Seriously, we have 0 complaints or issues with Kintone. Review collected by and hosted on G2.com.

I really value having all our data consolidated in one place, as it has made it much easier for us to streamline our processes. I also greatly appreciate the support we receive from Tim—his assistance has been truly invaluable in helping us understand how to make the most of Kintone. Review collected by and hosted on G2.com.

We use Chobiit with our team and wish that Kintone was more accessible for the large amount of users we have as an organization. Linking from Kintone to Chobiit can sometimes be cumbersome. Review collected by and hosted on G2.com.