Kintone Reviews & Product Details

I like that it is a Zapier friendly and a user friendly database that I can tailor to the specific needs of an individual organization I serve. The fact that you can administer users for different access levels is great for working with groups and agencies outside of your organization. It is a great collaboration tool!

Kintone is incredibly flexible and useful. As a small / nonprofit business consultant, I always recommend Kintone for accomplishing specific tasks for the organization. Kintone allows me to create effective and efficient means of collecting and reporting data based on what the organization needs and not what some other software provider would say that they need.

Customer service is phenomenal. I have not had better service with any other type of software vendor than what I receive from Kintone. Review collected by and hosted on G2.com.

Kintone does have chart features, but I wish they were more forward facing. As it is, I typically export the .csv data and then create my own chart. Having additional parameters would be a great enhancement, but may not be worth the additional development cost. Review collected by and hosted on G2.com.

Using Kintone has been extremely helpful for my database work. It has allowed me to organize my data in a digestible format and manage updates seamlessly. Extracting data is smooth and easily pairs with my applications. Kintone customer support has been extremely diligent in their response to my queries. I find Kintone to be very helpful in a number of use cases. Implementation of this platform was excellent. Review collected by and hosted on G2.com.

So far, I have not encountered any issues that have encumbered my work. Kintone continues to update their platform allowing for easier navigation. Communication with Kintone customer support has been attentive. Review collected by and hosted on G2.com.

My company uses Kintone to store our vendor and individual site information. What I like is how easy it is to modify and use. It also syncs data with our ticketing software relatively painlessly. Review collected by and hosted on G2.com.

The main upside to Kintone is also the main downside, I.E. It's cloud based. I wish there were a desktop version that still connected to the cloud database, but didn't require a browser. What I find myself doing, is using a separate, dedicated web browser to access Kintone, and a different browser for our ticketing system. This is to prevent accidently closing the wrong window when I'm working a lot of concurrent tickets. Review collected by and hosted on G2.com.

Ease of use and implementation, integrates easily into other systems that we use, flexibility to create databases that meet our evolving business needs, really good support team, and low cost! Review collected by and hosted on G2.com.

Some minor limitations but that may just be our internal capabilities of setting things up. Review collected by and hosted on G2.com.

Kintone allows for a custom built database that allows us to replace expensive ERP systems that don't work all that well for our specific use case anyways. Review collected by and hosted on G2.com.

Building reports or dashboards can be difficult, would be nice to have added features for this, but it is a database afterall. Review collected by and hosted on G2.com.

Customization. This is almost fun to be able to produce my own project trackers. I was able to set up my first project tracker and contact file on the first day and have used this multiple times a day for several years. Review collected by and hosted on G2.com.

I am a small business owner (24 years) but I work alone--always have and always will--but I have to pay for "up to 5 users". It seems a little pricey for 1 person. Review collected by and hosted on G2.com.

Kintone's response rate and training tools have been the best thing about adopting this service. Our Customer Support Rep. had several Zoom trainings with our staff, imported all our records, saving integration time, and making it easy to start recording sessions. They respond to email questions with thorough answers and sometimes video content so we can learn how to modify reports. There are several features needed to track various grants, and we have it all in one CRM. The quarterly reports templates make it easy to use during reporting quarters and year end. Review collected by and hosted on G2.com.

The export feature doesn't lock in the filters and you have to establish the filter each time you go to export/download a report. Review collected by and hosted on G2.com.

The staff with Kintone have been extremely patient and helpful setting up my account and have supported every one of my requests for additions to the platform I use. I'm fully integrating the project management tools, scheduling and communication with my staff on a daily basis. My favorite features are the ability to stay in contact with my staff in one space where we can reference passwords, documents, customer/client contact information and so much more with ease. Highly recommend! Every day I think of more items I wish to add to the platform, it's making my job so much better! Review collected by and hosted on G2.com.

To best utilize Kintone, having a clear vision is critical. You can develop anything but if you don't know what you need, Kintone can help you to a certain point and then you need to reassess what you're looking for from the platform. Review collected by and hosted on G2.com.

Kintone is versatile for non-profits and you can build apps that help keep track of many different services. You can customize the apps as you want. It is fairly easy to use once you get the hang of it. I've learned how to create apps from scratch by watching their videos and can now create apps, graphs and run the administration part of it, without having any IT background. Review collected by and hosted on G2.com.

It is not always user friendly for people who are not tech oriented, which most everyone in my office is not. It also does not allow searching of names by just a few letters but has to have the name exactly as it is entered into the system in order to find them. Figuring out the reporting and how to run reports to get the exact information you are looking for can be challenging too. But once you figure it out, it is pretty limitless on what you can do. Review collected by and hosted on G2.com.

The API is really useful for integrating our other software. It's super customizeable and easy to link multiple tables together. The suppport team is knowledgeable and helpful Review collected by and hosted on G2.com.

The search functions require an exact word match. You cannot type a partial word, you will not get any results Review collected by and hosted on G2.com.