Josys Reviews & Product Details

Bulk import and export via CSV files are supported, which makes registration and verification tasks straightforward. In addition, the UI for managing frequently used devices and members is intuitive and easy to operate.

I find the device management feature particularly excellent because it allows you to add custom fields, making it possible to create the fields each company needs. When I run into issues, I can contact customer support and they respond promptly, so I’m especially satisfied with the level of support.

Addendum:

In recent years, updates have been frequent. I see it as a positive that they incorporate user feedback and add requested features, continuing to improve the system over time. Review collected by and hosted on G2.com.

It depends on the situation, but when the asset management number changes, bulk-editing the CSV causes it to be added as a new device. That makes it a hassle because I then have to delete the original device and make other adjustments.

It can be linked to various apps, and the number of apps that can be linked seems to be increasing almost every month. However, depending on the plan you have, there are still some apps that can’t be linked. Review collected by and hosted on G2.com.

Maintaining and renewing our ISMS (ISO/IEC 27001) certification, it requires mandatory inventory checks for IT asset management, privileged account management, and personnel access control. Being able to demonstrate to external auditors via actual screenshots that JOSYS manages these processes ensures our company's reliability is properly safeguarded, which is a great help. Review collected by and hosted on G2.com.

Since it's an unmodifiable, general-purpose tool, it often suggests approaches unsuitable for our management methods and has inaccuracies in detecting shadow IT. So we've raised these issues with the vendor's representative, but they didn't get resolved easily. Development seems to be handled offshore, and it's unclear when our requests are actually reviewed or not. For this reason, although the scorecard function operates on a 100-point scale, scores tend to plateau after reaching 60 points. Recommended actions that our company has decided not to implement continue to be displayed indefinitely. Review collected by and hosted on G2.com.

The introduction of Josys has been a very important reform for us.

First and foremost, the ability to easily manage assets through the system is the key point of this solution.

One of the main benefits is that with just this single system, we can manage our employee master data and instantly check who is using what.

Since the master data can be integrated with our existing systems, there’s no need for any special setup or extra steps — and that’s another major advantage when getting started. Review collected by and hosted on G2.com.

We hope to see the expansion of integrated applications accelerated.

It would be great if the number of compatible apps could increase more quickly. Review collected by and hosted on G2.com.

They consistently maintain high quality and handle IT equipment storage and shipping with great care. Review collected by and hosted on G2.com.

Updates and feature releases are so frequent that it’s hard to fully master and utilize all the functionalities. Review collected by and hosted on G2.com.

Users can track both active and inactive devices, which makes it easier to see what’s currently in use and what isn’t. Review collected by and hosted on G2.com.

One drawback is that it integrates with fewer SaaS applications than similar services. Review collected by and hosted on G2.com.

The ease of use and the clarity of the settings make it simple for users to navigate and configure without requiring extensive guidance or prior technical knowledge. Review collected by and hosted on G2.com.

One of the challenges is the lack of transparency regarding the update schedule, which makes it difficult to anticipate when improvements or new features will be implemented. Additionally, the limited flexibility in customizing the forms restricts users from tailoring them to their specific needs. Review collected by and hosted on G2.com.

By visualizing shadow IT, you can preemptively identify and prevent the risk of confidential information leaking to unauthorized storage services and generative AI, which is a commendable point. Review collected by and hosted on G2.com.

The visualization feature is inherently limited in scope because it is based on browser extensions and IdP integration. Additionally, it can be circumvented by using a different browser or utilizing incognito mode. Review collected by and hosted on G2.com.

Efficient Operation: By linking devices and accounts to each user for centralized management, we have achieved significant efficiency improvements in what was previously a complex management task.

User-Friendly Design: The UI is very sophisticated, making it easy for first-time users to navigate without confusion.

Rapid Implementation Process: The lead time from development request to implementation is short, allowing for a speedy start to operations.

Continuously Evolving Support System: The follow-up after implementation is very thorough. Recently, the "accompaniment-style" problem-solving support, which goes beyond mere responses, has been strengthened, providing even greater peace of mind in terms of operations. Review collected by and hosted on G2.com.

Expectations for the expansion of linked apps: If integration with other external apps (third-party) becomes more robust, it will be easier to manage everything centrally, so I'm looking forward to future updates.

Flexible response to developing features: Since there are still some features under development, it would be helpful if flexible improvements and updates could continue to be made to meet on-site needs. Review collected by and hosted on G2.com.

It offers a comprehensive range of services essential for the Information Systems Department. Review collected by and hosted on G2.com.

This may be true of any tool, but unless the initial integration and setup are handled properly, you won't be able to get the full value out of it. I would like to see features that make it easier to get started—such as more automated integration. Review collected by and hosted on G2.com.

They’ve continued to add support for newer services like Linear and Cursor. I also like that they now offer an RPA-based Integration Builder, which lets users create their own custom integrations. Review collected by and hosted on G2.com.

Stability could be improved. Integrations sometimes fail due to seemingly random connection issues. Review collected by and hosted on G2.com.