---
title: Josys Reviews
meta_title: 'Josys Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 131 reviews by the users' company size, role or industry
  to find out how Josys works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 131
  scale: '5'
date_modified: '2026-07-25'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# Josys Reviews
**Vendor:** Josys Inc.  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 131
## About Josys
Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com.



## Josys Pros & Cons
**What users like:**

- Users praise the **ease of use** of Josys, simplifying asset management and enhancing overall IT operations. (31 reviews)
- Users value the **easy management** of IT assets and devices, streamlining operations and reducing administrative burden. (21 reviews)
- Users appreciate the **intuitive UI** of Josys, which simplifies device and account management effectively. (19 reviews)
- Users value the **centralized management** capabilities of Josys, enhancing operational efficiency and resource utilization effectively. (18 reviews)
- Users find **efficient device management** in Josys, streamlining operations across numerous PCs and mobile devices. (18 reviews)
- Users value the **ease of managing user accounts** with Josys, gaining clarity and reducing mismanagement significantly. (15 reviews)
- Centralized Management (15 reviews)
- Users value the **seamless application integration** of Josys, enhancing efficiency in managing company apps and data. (14 reviews)
- Security (14 reviews)
- Features (12 reviews)

**What users dislike:**

- Users note the **lack of integration options** and desire for improved stability and meeting customization features. (22 reviews)
- Users find the **insufficient information** on device tracking limits their understanding and effective use of Josys. (14 reviews)
- Users find **integration issues** with Josys, noting limited support for some SaaS services they wish to use. (12 reviews)
- Users find the **limited features** of Josys hinder flexibility, especially regarding meeting options and API availability. (10 reviews)
- Users express dissatisfaction with the **limited integrations** available in Josys, seeking more connectivity options with other apps. (8 reviews)
- Manual Processes (6 reviews)
- Learning Curve (5 reviews)
- Manual Labor Inefficiency (5 reviews)
- Device Management (4 reviews)
- Difficult Learning (4 reviews)

## Josys Reviews
  ### 1. Effortless License Management with Scheduled Issuance and Deletion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Josys?**

The main benefit is that you can schedule the issuance and deletion of SaaS app licenses, so you don't have to carry out the necessary tasks on the day of the change.

**What do you dislike about Josys?**

My complaint is that I cannot include previous users when searching for devices.

**What problems is Josys solving and how is that benefiting you?**

The biggest advantage is the ability to perform a large volume of app registrations—such as for a mass hiring at the beginning of the year—at a time when you have capacity, which eliminates the need to rush the process on the new employees' start date.

  ### 2. SaaS retirement account visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** 貴洋 . | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about Josys?**

SaaS retiree accounts are now visible, and account deletions have been greatly reduced.

**What do you dislike about Josys?**

I would be happy if there were more SaaS that could be linked.

**What problems is Josys solving and how is that benefiting you?**

Retired employee accounts are now visible, reducing the number of account deletions.

  ### 3. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** 健 . | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

  ### 4. Josys is a tool that dramatically elevates both cloud service management and security governance.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kazushi H. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Josys?**

The ability to visualize company-wide usage of cloud services in areas that were previously unmanaged.

**What do you dislike about Josys?**

It is not possible to configure flexible permission settings that accommodate operational management structures across multiple departments.

**What problems is Josys solving and how is that benefiting you?**

It contributes to promoting the use of cloud services and generative AI in a safe and secure manner.

  ### 5. Fast Improvements, Excellent Support, and Strong Cross-Device SaaS Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Josys?**

Fast improvement cycle
Excellent customer support
Cross-device and SaaS management

**What do you dislike about Josys?**

Some information cannot be filtered or sorted by specific criteria. Detailed view customization and custom categorization are not possible.

**What problems is Josys solving and how is that benefiting you?**

Device and SaaS management

  ### 6. This tool is essential for managing devices and apps.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Josys?**

We had only about 30 devices, but suddenly the number increased to 140 and then 200, and we felt that we had reached the limit of our management capabilities. With the introduction of JOSYS, the management of devices (PCs and mobile devices) within the company has become significantly more efficient. It is now essential for management.

**What do you dislike about Josys?**

When connecting to the API, I would like to receive an alert via email or another method when the API expires or a connection error occurs.
I would also like a more user-friendly UI that shows when I started using the application and how long I have been using it, similar to what is shown on the device.

**What problems is Josys solving and how is that benefiting you?**

Management of users, devices, and applications (SaaS accounts)

  ### 7. Centralizes SaaS Management and IT Assets in One Place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Josys?**

It centralizes scattered SaaS management and lets you manage all your IT assets in one place.

**What do you dislike about Josys?**

Fragmented management for SaaS tools without API support.

**What problems is Josys solving and how is that benefiting you?**

For API-linked SaaS, it automatically manages accounts and can identify unused ones to some extent. It also handles IT asset management for things like PCs. Since this streamlines our workflow, we can focus our time on other tasks. It also helps prevent processes from becoming person-dependent.

  ### 8. An Excellent Tool for Visualizing SaaS Usage and Optimizing Costs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Josys?**

With multiple SaaS tools contracted across the company, it was previously difficult to track who had access to which accounts, when contracts expired, or to ensure account deletions upon employee departure. After implementing Josys, we’ve been able to centralize management, significantly reducing the risk of information leaks due to account deletion oversights and cutting monthly costs by hundreds of thousands of yen. Another strong point is the customer support—they go beyond the typical “sign-and-forget” model and proactively schedule regular meetings to advise on how to best utilize the platform.

**What do you dislike about Josys?**

While we are generally very satisfied, we would appreciate it if Josys supported a wider range of SaaS products. Expanding its compatibility would further increase its value.

**What problems is Josys solving and how is that benefiting you?**

Josys has helped us solve several key issues related to SaaS management, such as the complexity of tracking user accounts, missed account deletions for employees who leave the company, and a lack of visibility into contract terms. By addressing these challenges, we’ve been able to reduce the risk of data breaches, eliminate unnecessary license costs, and strengthen our internal controls. For a fast-moving organization like a startup, the ability to streamline IT asset management is a significant advantage.

  ### 9. Great Security Features, But a Bit Slow

**Rating:** 4.0/5.0 stars

**Reviewed by:** 美紀 . | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Josys?**

You can schedule deletion of accounts for employees who leave the company, which helps protect security.

**What do you dislike about Josys?**

New features are updated very quickly, so there are still some features I haven't mastered yet.

**What problems is Josys solving and how is that benefiting you?**

Before introducing josys, IT asset lending history was managed in Excel, making it impossible to track. However, with the introduction of Josys, management has become easier, and we can now smoothly respond to equipment that needs to be replaced.

  ### 10. Convenient SaaS Management with Excellent Shadow IT Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Josys?**

I find the SaaS and asset management features very convenient. Managing members is also straightforward, especially when integrated with SaaS. Additionally, I really appreciate the shadow IT detection capability.

**What do you dislike about Josys?**

Some SaaS services that I would like to integrate are not currently supported, so I hope the range of available integrations will be expanded in the future.

**What problems is Josys solving and how is that benefiting you?**

This platform removes the hassle from managing SaaS and helps alleviate concerns about fragmented IT environments.

  ### 11. Excellent for Shadow IT Detection and Security Monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Josys?**

You have the option to force-install the extension, which makes it possible to identify shadow IT within your environment. Additionally, I appreciate that it is capable of detecting security issues.

**What do you dislike about Josys?**

Depending on the tool plan, some things can be integrated and some cannot.

**What problems is Josys solving and how is that benefiting you?**

Shadow IT detection helps identify unauthorized tools in use, which can lead to a reduction in unnecessary software expenses.

  ### 12. Proactive Support and Regular Seminars Make a Difference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Josys?**

In addition to the attitude of trying to resolve system administrators' issues through regular seminars, the proactive approach toward solving their challenges is commendable.

**What do you dislike about Josys?**

I would like to have more options for the start time and duration of the user meetings than are currently available.

**What problems is Josys solving and how is that benefiting you?**

As a result of the enhanced asset management functions, the workload involved in IT asset management has been relatively reduced.

  ### 13. Escape from sheet management and become more manageable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daiki S. | General, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Josys?**

With josys, we have been able to check each of them from a single management screen, which has made it easier for us to identify excess licenses and to build a plan to reduce them.With josys, we are now able to check each of them from a single management screen, which makes it easier to identify excess licenses and assemble future measures to reduce them.

**What do you dislike about Josys?**

The list view configuration would feel better if it could be customized to show/hide items in a user-friendly manner.

**What problems is Josys solving and how is that benefiting you?**

Visualize excess costs, manage SaaS spending, manage usage licenses per member or user per license

  ### 14. Shadow IT detection and update notifications are convenient and reassuring.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Josys?**

The shadow IT detection feature was good. Also, it was nice to receive notifications on the annual renewal date.

**What do you dislike about Josys?**

I feel that there are many bugs in the released features. For example, in the current report, the information received and the data on the web show that retirees are also submitted as omissions. However, I am very grateful that improvements are being attempted each time.

**What problems is Josys solving and how is that benefiting you?**

Josys addresses the issue of SaaS and IT assets being managed in a decentralized and personalized manner. Specifically, it allows for centralized management of SaaS accounts and device information in use, making it possible to visualize who is using which tools with what permissions. As a result, they experience benefits such as:

- Streamlined account inventory and handling of departing employees, reducing operational burden
- Ability to identify unnecessary SaaS licenses, leading to cost savings
- Reduction of security risks (such as unused accounts and management oversights)
- Decrease in manual work and inquiries to related departments for information verification.

  ### 15. An intuitive UI that's easy to use even with zero knowledge & attractive GWS integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Josys?**

The UI is designed to be very easy to understand, making it easy to operate even with zero knowledge. Additionally, it can integrate with GWS, so there's no need to create an account within Josis, which is also an attractive feature.

**What do you dislike about Josys?**

It would be appreciated if account linking could be made a bit easier. I haven't compared it with other companies, so this might be the standard specification.

**What problems is Josys solving and how is that benefiting you?**

It should be easy to track who has passed on the devices used within the company to whom, and be able to display that in a list.

  ### 16. A tool that can standardize SaaS management, which tends to become personalized.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Josys?**

I am most pleased with the ability to centrally visualize the management status of SaaS accounts and IT assets associated with joining, leaving, or transferring within the company. It allows us to instantly understand who is using which SaaS with what permissions, enabling us to standardize and streamline IT management, which tends to become personalized. The ability to simultaneously strengthen governance and reduce operational burden is a significant advantage.

**What do you dislike about Josys?**

Due to the abundance of features, it can be confusing at first to determine how far to set up and operate. Additionally, due to specification differences between SaaS, some parts cannot be fully automated, leaving cases where manual intervention is necessary. However, once operations are established, it does not become a major issue. The support system is also well-equipped, which is very helpful.

**What problems is Josys solving and how is that benefiting you?**

We are addressing the issue of SaaS usage being dispersed across departments and individuals, making it difficult to grasp the overall picture. This has enabled us to prevent the oversight of deleting unnecessary accounts, reduce information security risks, and decrease IT management workload. As a result, it has led to the coexistence of internal control and operational efficiency.

  ### 17. Effects after the introduction of JOSYS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Josys?**

The follow-up during the introduction, the speed of response when issues or improvement suggestions were presented, were all very good.

**What do you dislike about Josys?**

There are no standout features, but there are some things that can be done with other companies' services that JOSYS cannot do yet, so I look forward to future additions.

**What problems is Josys solving and how is that benefiting you?**

I think the workload has been reduced with the ability to semi-automate the detection and deletion of accounts upon resignation.

  ### 18. Great ontribution to our general affairs and information system  operations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Josys?**

Although it was difficult to allocate human resources due to the dual responsibilities of two departments, general affairs department and information system one, JOSYS has streamlined operations and reduced the burden on employees. The dependency on individual tasks has been eliminated, and all members of the general affairs team are now able to carry out IT work.The system is also very well received by all the members for being easy to understand and use.

**What do you dislike about Josys?**

We are satisfied with everything about JOSYS  at the moment.

**What problems is Josys solving and how is that benefiting you?**

Previously, it was necessary to access the management screen of all managed SaaS in order to manage them, but with API integration, we can centralize SaaS, which has greatly reduced the workload. Thanks to this, we can now focus on general affairs operations.

  ### 19. Forcing Extensions Makes Workflow Effortless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Josys?**

The extension's enforcement function is easy, and there is no need to request it individually.

**What do you dislike about Josys?**

There are constraints on the plan that are reflected by the tool.

**What problems is Josys solving and how is that benefiting you?**

Shadow IT can be visualized and unnecessary accounts can be deleted to reduce costs.

  ### 20. Automatic Account Detection Makes Security Management Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Josys?**

It can automatically detect new accounts, which is useful for security management and account inventory.

**What do you dislike about Josys?**

There are still some apps it can’t detect yet, so I’m hopeful for future updates.

**What problems is Josys solving and how is that benefiting you?**

It allows you to manage who has accounts for which apps and what PCs or tools they are using.

  ### 21. Recommended for those who feel challenged with managing accounts and licenses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Josys?**

By simply connecting the apps you are using, you can centrally manage the accounts and licenses of various services used within the company, leading to the reduction of unnecessary costs and security risks. From the perspective of shadow IT, you will receive notifications when unmanaged services or apps are used, allowing you to quickly grasp the situation. Additionally, the AI provides risk assessments and summaries, making it easier to decide whether to grant permission, which is also convenient.

**What do you dislike about Josys?**

Although all the necessary features are in place, there are still some areas that feel underdeveloped, and there are things that cannot be done or occasional errors that occur. However, when you consult, they propose alternatives, and feature updates reflecting user feedback are frequently carried out, so I rarely feel that there are any critical issues.

**What problems is Josys solving and how is that benefiting you?**

Previously, account management was decentralized across departments, and the inability to manage it centrally was a challenge. After the introduction of Josys, information is automatically collected just by linking applications, allowing us to understand not only usage and permissions but also the surplus or shortage of licenses. As a result, not only the operational costs but also unnecessary license costs have been reduced. Furthermore, accounts for other services can be deactivated directly from Josys, reducing the effort required for related tasks and leading to a reduction in working hours.

  ### 22. It is convenient to manage devices in bulk

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Josys?**

It is very helpful in managing retiree devices and accounts. I find it most useful, especially the ability to delete accounts, etc. from the Josys screen.

**What do you dislike about Josys?**

Unsupported apps need to be deleted individually, and since the functionality is still limited to device and account management, I feel that I are only one step away from managing all of the IT department's work in one place.

**What problems is Josys solving and how is that benefiting you?**

The ability to manage devices and accounts in bulk is useful. It is especially helpful in dealing with retirees.

  ### 23. An excellent service essential for future management and company operations!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Josys?**

There are various services that allow for centralized management of accounts and devices, but this one had the best UI/UX among the ones I tried. Additionally, the customer success is outstanding, not just in terms of management, but also in providing organizational management know-how tailored to the company's situation and challenges, offering support along the way.

**What do you dislike about Josys?**

It’s already sufficient, but I would be even happier if the range of integrated apps and apps that can be directly operated increased.

**What problems is Josys solving and how is that benefiting you?**

Being able to centrally manage accounts on an individual basis and detecting shadow IT has improved the company's security and governance levels. Additionally, visualizing unused accounts has contributed to cost reduction. Through onboarding, the management structure is also being strengthened.

  ### 24. With app integration, usage status is clear at a glance, and internal management is smooth.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Takeshi O. | Information System Department Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Josys?**

The integration of the app is beneficial as it allows us to grasp the usage status of the apps used within the company at a glance.

**What do you dislike about Josys?**

When adding members or IT devices, you have to manually add them one by one in the WEBUI, so I feel that a duplication feature would be very convenient.

**What problems is Josys solving and how is that benefiting you?**

It was very difficult to keep track of which applications were being used within the company and who had which accounts. However, by implementing Josys, we were able to access that information immediately.

  ### 25. Centralized IT Management That Cuts Costs and Boosts Efficiency

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Josys?**

Centralized management and visualization of IT assets can lead to significant reductions in IT costs by improving resource utilization, eliminating redundancies, and enhancing operational efficiency.

**What do you dislike about Josys?**

While we aim to retain historical records of former employees during the offboarding process, the current system does not support deletion of their active data without losing associated history.

**What problems is Josys solving and how is that benefiting you?**

By consolidating IT asset management, Josys enables organizations to track SaaS and device usage per employee, solving the issue of scattered departmental oversight.

  ### 26. Great for Organizing Shadow IT, No Major Drawbacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Josys?**

It provides an easy-to-understand visualization of the cloud services you are currently using.

**What do you dislike about Josys?**

Nothing in particular, but if I had to say something, it would be that Firefox doesn't support browser extensions.

**What problems is Josys solving and how is that benefiting you?**

It makes shadow IT visible.

  ### 27. Simple UI Makes SaaS Account Management Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Josys?**

A simple UI that allows you to manage SaaS accounts, something that wasn't possible before.

**What do you dislike about Josys?**

Where necessary SaaS integration is not yet available

**What problems is Josys solving and how is that benefiting you?**

The process of assigning accounts to new employees has become easier.

  ### 28. Centralized IT asset management and robust support system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Josys?**

IT asset management, which is often a major challenge for small and medium-sized enterprises, has become much simpler thanks to an intuitive interface. Moreover, having a clear overview of all SaaS applications in use allows for more effective auditing of redundant accounts and enhances overall security management.

**What do you dislike about Josys?**

There may be cases where certain Japan-specific cloud services are not supported, potentially limiting the effectiveness of automation.

**What problems is Josys solving and how is that benefiting you?**

The platform allows centralized management of PCs, mobile devices, and SaaS accounts, greatly reducing the operational burden on the IT department. Automated workflows for account issuance and deletion have also improved coordination between HR and IT teams.

  ### 29. Contributing to the efficient management of IT assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Josys?**

- Device management
Good for linking with Intune / Jamf and for extensibility with custom items. It is now possible to centrally manage all the devices that could not be managed using spreadsheets, and to link them with the employee master, so it is now easier to deal with employees joining and leaving the company.

- SaaS-based account management
As there are many SaaS services that can be linked, it is good that account status can be visualized through synchronization, although not all of them. In particular, the ability to visualize accounts other than those of employees also provides an opportunity to conduct an inventory

- User permission management
The permission management for users who can access Josis itself is good. While many services only have general users and management users, it is possible to set permissions according to needs

**What do you dislike about Josys?**

- Custom fields for members
This can be done on the device, but currently members cannot expand the information they are given. I would like to be able to expand the management fields to suit the cases where I want to use them in-house

- Ease of SaaS account management
As Slack is our main communication tool, we would like a system that automatically checks whether or not SaaS accounts are required via SlackDM, and automatically collects the results. At present, this is a manual operation, so if we could create an experience that makes it easy for both administrators and employees to perform inventory, we could shorten the frequency of inventory, and always ensure optimal account status, which would contribute to security and cost.

- Visualization of security status
As the status of linked SaaS accounts and licenses is becoming visible, we believe that the next step will be to be able to see evaluations of the level of security measures and recommended settings (along with the current risks and why those settings are recommended) based on the SaaS settings, which will provide even more advanced value.

**What problems is Josys solving and how is that benefiting you?**

The visualization that has been made possible by linking IT devices, SaaS accounts and employee master data has made it easier to identify waste.
Until now, there was no such thing as a device or personnel master, but now that we can manage them in a unified way, we have almost achieved this.

  ### 30. A smart management system that centrally manages people, things, and accounts

**Rating:** 4.0/5.0 stars

**Reviewed by:** 大樹 . | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Josys?**

I also work in the information systems department, so I use it two or three times a week, and I like how flexible and easy it is to use. Being able to check the usage status of employees, IT devices, and SaaS makes it easy to check various things that occur during work.

By linking with Google Workspace, you can synchronize employee information and edit it all in CSV, so it was easy to implement. Furthermore, customer support provided advice on how to operate the service, which made the service implementation efficient from the beginning.

Particularly attractive features include detection of unauthorized SaaS accounts and outsourcing of IT device management.

**What do you dislike about Josys?**

Since it is a service that is still growing, there are some areas where it is difficult to recover if you make a mistake, or where automation is not possible. We hope that it will be improved with daily updates.

**What problems is Josys solving and how is that benefiting you?**

It reduces the hassle of issuing accounts and arranging devices for employees and outsourced employees who join the company every month, and visualizes what permissions are given to people outside the company, significantly reducing management costs for the information systems department. I'm giving it to you.

  ### 31. Easy to use management tool for IT admins

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Josys?**

How you can easily manage information about employees, user accounts and devices in one stop.

**What do you dislike about Josys?**

Features often found in IT asset management tools such as remote lock of lost devices, USB control, and monitoring of user activities are not included.

**What problems is Josys solving and how is that benefiting you?**

Josys enables you to combine separates lists of user accounts and devices in one place and makes them visible and accessible. It is very handy when you need to prepare accounts and devices for a new employee and also when you need to delete accounts and collect devices from departing employees.

  ### 32. About Josis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Josys?**

Ease of management, including the ability to detect SaaS applications used by employees without approval

**What do you dislike about Josys?**

Information on how to operate the device can be confusing

**What problems is Josys solving and how is that benefiting you?**

You can detect SaaS applications that employees are using without approval and get an at-a-glance dashboard view of all SaaS app and device usage.

  ### 33. This is the most well-known SaaS management system in Japan.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Josys?**

It allows for easy management of devices and SaaS applications.

**What do you dislike about Josys?**

However, the pricing is relatively high compared to other Japanese services.

**What problems is Josys solving and how is that benefiting you?**

It provides clear visibility into who has registered each device within the company, how many SaaS accounts are in use, and how much they cost.

  ### 34. josys

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Josys?**

Josys is intuitive and easy to use.
It has everything you need.

**What do you dislike about Josys?**

The setting to show who the user is on the Josys device management screen is difficult to understand.

**What problems is Josys solving and how is that benefiting you?**

I like that it allows a small number of people to manage devices and users.

  ### 35. Easy automation of ICT management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2025

**What do you like best about Josys?**

Seamless integration with groupware like Google, Microsoft...and so on.

**What do you dislike about Josys?**

JOSYS has few APIs and some manual changes are required.

**What problems is Josys solving and how is that benefiting you?**

By using JOSYS, it is possible to integrate and manage ID management and device management for SaaS systems that are implemented separately, based on people.

  ### 36. My experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** 歩香 . | Regular employee, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Josys?**

The ability to manage the devices and applications used by employees within your organization.

**What do you dislike about Josys?**

There are some overlapping operations, and fully managing all devices remains a challenge.

**What problems is Josys solving and how is that benefiting you?**

A lot of management  tool .
Josys can managment All device.

  ### 37. Easier to manage employee systems

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Josys?**

It is linked to Google accounts and will alert you if an employee is using another company's system.

**What do you dislike about Josys?**

I wish there were more apps that could be linked.

**What problems is Josys solving and how is that benefiting you?**

Easier to manage employee systems

  ### 38. Realize unified asset management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Josys?**

Ability to manage not only hardware but also software.
The ability to manage by linking with GWS as a master is also great.

**What do you dislike about Josys?**

It would be even better if you could configure the custom app in detail.

**What problems is Josys solving and how is that benefiting you?**

You can easily manage usage status of devices, accounts, etc.
Through visualization, it is possible to prevent device loss, failure to collect data from retired employees, and failure to delete SaaS.

  ### 39. Easy to manage the licences of resigned employees

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Josys?**

able to check the resigned persons
able to detect the apps of users

**What do you dislike about Josys?**

Josys AI isn't helpful sometimes, this is not yet available in Japanese version.

**What problems is Josys solving and how is that benefiting you?**

exit management

  ### 40. Efficiency and Transparency Achieved with Josys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Josys?**

The greatest strength of Josys lies in its ability to centralize the management of IT devices and SaaS, significantly improving operational efficiency. Its seamless integration with major cloud services like Google Workspace is particularly impressive, making it easy to manage accounts and visualize license statuses. Additionally, its alert features, which help prevent oversights like failing to delete accounts of former employees or missing license renewals, are highly practical and beneficial for daily operations.

**What do you dislike about Josys?**

One challenge I encountered is the limited range of compatible SaaS and functionalities. In particular, some niche tools used within our organization are not supported, which restricts the potential scope of its utilization.

**What problems is Josys solving and how is that benefiting you?**

1. Centralized Management of IT Assets and SaaS
Eliminates the inefficiency of managing multiple IT assets and SaaS separately, significantly improving operational efficiency.

2. Enhanced Security and Compliance
Visualizes and manages shadow IT, reducing security risks and ensuring compliance.

3. Automated Account Management
Automates account setup during onboarding and access deactivation during offboarding, reducing workload and enhancing security.

4. Cost Optimization
Identifies and eliminates unused licenses, enabling efficient IT cost management.

Benefits:
Josys delivers improved efficiency, stronger security, and cost savings, offering transparency and simplicity in IT operations.

  ### 41. The optimal solution for the Information Systems Department

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Josys?**

Josys is a unique system that integrates both SaaS management and device management. It not only enables seamless data import from major SaaS platforms through automatic integration but also allows for account creation and deletion, reducing the time needed to open and navigate each tool’s management interface. Additionally, because SaaS accounts and devices are linked to individual staff members, it helps prevent any oversights in returns or deletions when someone leaves the organization. This is especially recommended for growing startups that are beginning to find managing these processes with Excel or spreadsheets to be insufficient.

**What do you dislike about Josys?**

Not all tools can be automatically integrated. Additionally, attempting to import CSV files from a Mac often results in errors. If employee status changes (such as onboarding, termination, or leave) cannot be synchronized properly with HR-related systems, all updates must be done manually.

**What problems is Josys solving and how is that benefiting you?**

By linking SaaS accounts and devices to individuals, updates can be managed without omissions during changes in status. Additionally, device lifecycle management is possible, enabling timely replacements when necessary.

  ### 42. Used for asset management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Josys?**

All device management can be done on one screen within the JOSYS system.
Also, items can be customized in detail.

**What do you dislike about Josys?**

At the moment, I haven't had any particular problems using it.
I'll write about any problems I encounter.

**What problems is Josys solving and how is that benefiting you?**

Devices at multiple facilities can be managed centrally, reducing the time it takes to search for information.

  ### 43. Intuitive and User-Friendly Employee IT Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manabu I. | Manager, Infrastructure Management Services, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Josys?**

Hey folks, let me break down the cool stuff about Josys for ya.
First off, the UI is slick as hell. Even when you're doing some heavy-duty IT management, it's a breeze to use. Newbies can hop right in without breaking a sweat - the dashboard and all the bells and whistles are super intuitive.
Now, the manual? It's freakin' awesome. Everything's spelled out crystal clear, with step-by-step instructions for each feature. You'll be a pro in no time, and if you hit a snag, it's got your back. The online help is top-notch too - you can find what you need in a jiffy.
But here's the real kicker: it makes onboarding and offboarding staff a piece of cake. Plus, you can manage all your SaaS apps and devices in one place. That's a game-changer for IT teams, my friends. Less headaches, less screw-ups. What's not to love?

**What do you dislike about Josys?**

Look, Josys is pretty sweet overall, but it could use some beefing up in the customization department, ya know? It'd be dope if we could tweak it more to fit our specific industry stuff and company quirks.
And heads up, getting it all set up can be a bit of a time-suck. Especially if you're a big outfit with loads of SaaS apps and a gnarly IT setup, it might take a hot minute to get everything playing nice together. But hey, think of it as an investment, right? Once you've got all your ducks in a row, it'll pay off big time.

**What problems is Josys solving and how is that benefiting you?**

Gotta say, this Josys thing is really sorting out some major headaches for us.
First off, it's making onboarding and offboarding way less of a pain. You know how it used to take ages to set up accounts and devices for newbies, or wipe everything when someone leaves? Well, Josys has that stuff on autopilot now. Saves time, cuts down on screw-ups, and keeps everything locked down tight.
Then there's all these SaaS apps we're using. Josys lets us handle user accounts, permissions, and licenses for a bunch of different platforms, all from one place. Talk about a time-saver for the IT crew, plus it helps us stay on top of all those pesky compliance and security rules.
Oh, and don't even get me started on how much easier it is to keep track of our gear now. We can see exactly what we've got, where it is, and how it's being used. Helps us save some cash and use our stuff more efficiently, you know?
Bottom line, Josys is freeing up the IT team to focus on the big picture stuff instead of getting bogged down in day-to-day admin work. We're getting more done and providing better support to everyone in the company.

  ### 44. Simple, straightforward user and device management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Josys?**

Users and terminals can now be easily registered and deleted as employees enter and leave the company.It is also easy to operate.

**What do you dislike about Josys?**

In user management, I want to add an administrative item.

**What problems is Josys solving and how is that benefiting you?**

Users and devices can now be centrally managed. In the future, we would like to use it for application account management.

  ### 45. Device management can be centralized with just this one tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Josys?**

By assigning digital management numbers to all devices (such as mobile phones, tablets, multifunction printers, etc.), these devices can be centrally managed across various locations, including the head office and branch offices.

**What do you dislike about Josys?**

There are some parts of the subscription costs that I'm having a little trouble reproducing.

**What problems is Josys solving and how is that benefiting you?**

We centrally manage overall device information by keeping track of the number of devices (like iPads, iPhones, and PCs) at each branch, recording their settings and serial numbers, and maintaining records of purchase dates, purchase methods, and other related details.

  ### 46. Our general affairs work has become much easier.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Josys?**

We now have full visibility into all SaaS applications used by our employees.
Deleting accounts after employee departures has become much easier.
Device management has also been centralized.

**What do you dislike about Josys?**

No particular issues.
It's been a great help.

**What problems is Josys solving and how is that benefiting you?**

We can centralize SaaS and device management.

  ### 47. Comprehensive SaaS management services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Josys?**

Easy device management and free information registration

**What do you dislike about Josys?**

Devices cannot yet be moved between tenants.

**What problems is Josys solving and how is that benefiting you?**

Complex device management at each location was easily accessed and managed over the web.
Setting up integration with Google Workspace was also easy.

  ### 48. Recommended for centralized management of SaaS and IT assets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Josys?**

When I first joined JOSYS as the first Information Systems Manager, there was no IT-related device management ledger in the first place, and it was unclear who was managing the SaaS used throughout the company and to what extent accounts had been issued.
By introducing and using JOSYS, we were able to create a device management ledger and link SaaS applications to the ledger, so we could “see what was going on by looking at JOSYS,” which was very helpful to our business.
For example, when we issue a Google account, we can easily select the group to be added, which has improved the efficiency of our operations.
The Shadow IT detection function is another useful feature. By installing a Chrome extension, it is possible to detect what cloud services users are using, and to determine if there are security risks associated with them.

**What do you dislike about Josys?**

Regarding the inventory functionality currently in beta, it is possible to create survey forms, but it is not possible to handle cases where you only have a specific device, etc. I would be happy if there was more customizability.
In detail, the Member/IT Devices page allows you to create view tabs from filters, but I find it a bit inconvenient that the view tabs cannot be rearranged.
Also, if you create an account for a new employee and set his/her status as “pre-employment,” the status is not automatically changed to “enrolled” after the hire date, but must be changed manually.

**What problems is Josys solving and how is that benefiting you?**

When I initially joined the company as the Information Systems Manager, the challenges I faced were the absence of a management ledger for IT-related devices and the lack of transparency in the management and account issuance status of SaaS used throughout the company. Operating under these conditions was inefficient and risky. Therefore, we implemented and used JOSYS to focus on establishing an IT-related device management ledger and linking SaaS applications used throughout the company. By doing this, the core of the business was clarified. As a result, we were able to create a situation where “by referring to JOSYS, it is easy to understand the status of the entire company.

In addition, the introduction of JOSYS has reduced the time and cost required for account creation by approximately 50%. In addition, the usage status has become clear at a glance, allowing IT managers to quickly and easily grasp who is using what. This has made it possible to quickly notice any discrepancies in business operations, and has facilitated problem solving and risk management.

  ### 49. Centralized user-specific device management and SaaS management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Josys?**

IT devices and SaaS can be managed on a per-user basis, freeing them from complicated Excel management charts. My stress has been reduced by being freed from complicated operations. Operations have become much smoother as there are no longer any omissions in granting or deleting devices when employees enter or leave the company.

**What do you dislike about Josys?**

I would like to see more items regarding status management of IT devices. Since there are only “Inventory,” “In Use,” “Disposed/Canceled,” and “Unknown,” it is difficult to manage the status of PCs that have been returned and are scheduled for disposal, whether or not they have actually been disposed of.

**What problems is Josys solving and how is that benefiting you?**

I work concurrently as an accountant at a start-up company, so the time I can devote to information asset management is limited. Because JOSYS alerts me, I am able to immediately notice and prevent the failure of retirees to return IT devices or delete SaaS, which is very useful in reducing the risk of information leaks.

  ### 50. It is mainly used for managing IT equipment.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Josys?**

Members find it convenient that they are automatically displayed based on the integrated app.

**What do you dislike about Josys?**

It's unclear which parts of the linked app are automatically updated and which parts should be updated manually.

**What problems is Josys solving and how is that benefiting you?**

I find it convenient to be able to record which IT devices members possess, how long they have possessed them, and detailed information about the relevant IT devices.



- [View Josys pricing details and edition comparison](https://www.g2.com/products/josys/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+13%3A14%3A58+-0500&secure%5Bsession_id%5D=e73a3765-d5fe-45c9-bff6-7373616bcb9b&secure%5Btoken%5D=eed73aa39c2d9e1948dde0af720b1945213ca0bf60030363f4b31c0a310790a5&format=llm_user)
## Josys Integrations
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  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Josys Features
**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**Tracking**
- Spend Tracking 
- SaaS Utilization Tracking 
- User Sentiment Tracking 

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**App Management**
- App Usage Monitoring
- Custom Workflows
- Shadow IT Discovery
- Self-Service App Store
- Centralized Management Console
- Onboarding & Offboarding Automation

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Management**
- Contract Management 
- Application Catalog 
- Dashboards and Visualizations 

** Type**
- On-premises solution
- Cloud-solution

**Security**
- Role-Based Access Control
- Threat Detection Alerts
- Compliance Monitoring

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Insights**
- Recommendations  
- Spend Forecasting and Optimization 
- Peer Benchmarking 
- Reporting

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**AI Features**
- Auto-fill Custom App Details
- AI Assistant

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Reporting
- Ease of set up for target systems
- APIs

**Spend Management**
- Budget Tracking
- Vendor Consolidation Insights
- Renewal Notifications
- AI Contract Parsing
- Cost Allocation

**Agentic AI - SaaS Spend Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Agentic AI - SaaS Management Platforms (SMP)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

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