What do users say?

I use Jobber to send estimates, invoices, and collect payments, and I find it to be a great CRM. I love how easy it is to send an estimate and how the AI re-words it in a more professional manner. The vocabulary it uses is much better than what I come up with. Jobber keeps all my customers in one place and helps me manage my business. Review collected by and hosted on G2.com.

Sometimes the routing feature can be confusing to use. Sometimes it does the opposite of what I was expecting. Like when I pick customers for the snow removal route, it will pick the ones I didn't pick. Review collected by and hosted on G2.com.

It automatically asks clients for reviews, and I’ve had far more consistency than ever before. Last year, I received at least one review every single month, which never happened previously. I also like that it integrates with other software like QuickBooks. On top of that, I can send “on my way” texts, set reminders, and schedule jobs directly from an accepted estimate, which makes my workflow much smoother. Review collected by and hosted on G2.com.

No way to track my separate DBA's without getting a separate Jobber account. I have different divisions per se that have different DBA's. I need a way to have two different logins. I need it to still link to the same quickbooks main company. But public facing i need it to look like different. Like s residential side and commercial as an example. Cost is prohibitive when only a1 person shop. Makes it hard to justify but I see the value as I add employees. Just hard upfront. Review collected by and hosted on G2.com.

I love Jobber's ability to communicate directly with customers at any part of the customer journey. It's great for scheduling initial requests, sending booking confirmations, and automating reminders. I enjoy being able to send quotes and manage requests for changes effectively. Texting, sending pictures, and getting customer feedback throughout the job are really helpful. Jobber's proactive communication, which is unusual in the home improvement business, really helps us stand out. I also appreciate how it handles communication at the invoice and payment stages. The initial setup was incredibly easy, and I appreciated having ninety days with an implementation specialist, which was extremely helpful. Review collected by and hosted on G2.com.

The one thing that needs the most improvement in Jobber are their reporting features and options. There's no ability to do custom reports, and although they have a lot of out-of-the-box reports, most of the time I find that the data and insights I need aren't covered in any of those. Review collected by and hosted on G2.com.

Using Jobber has dramatically improved how quickly we handle estimates, scheduling, and invoicing.

As a window treatment company, we manage consultations, measurements, product orders, and installations — often all happening at different stages for multiple customers. Jobber allows us to:

Create and send professional estimates quickly

Convert approved estimates into scheduled jobs instantly

Schedule consultations and installations without back-and-forth confusion

Send invoices immediately after installation

Collect deposits and final payments online

What used to require multiple systems and manual tracking is now handled in one place. We spend less time on admin work and more time serving customers. Review collected by and hosted on G2.com.

It would be fantastic if there were an option to clone a specific product or service when entering a quote. Review collected by and hosted on G2.com.

I really like Jobber because it makes me look professional, allowing me to send very professional-looking quotes and invoices. It helps me stay organized, which is crucial for my handyman/contractor business. Another feature I love is how it lets my clients approve quotes and pay deposits without needing help from me. Jobber also makes me more efficient, as I can send out quotes and invoices much faster. Lastly, the initial setup was very easy. Review collected by and hosted on G2.com.

I tried to have the software clock in and clock out for me as soon as I arrived at my projects to better track my time, but that feature has never worked for me. And the cost analysis isn't very user-friendly and seems pointless. I have yet to see how it could have helped me track things. It would be nice if the clock in/clock out feature didn't need me to open the app and could use Google Maps to track my whereabouts. This function alone makes it harder to track things, which makes the cost analysis pointless even if I did input all my expenses in there. I don't know how to make inputting expenses easier and quicker, but that also takes a lot of time. I tried using Jobber with QuickBooks, but all that did was input all transactions twice and made doing my books much more difficult. Review collected by and hosted on G2.com.

I really like how Jobber helps keep my day-to-day jobs organized with its organizational capabilities. It allows me to keep track of jobs and provides daily reminders about what needs to be completed. Once I finish a job, I can simply check it off, and everything is saved. This feature significantly saves time at the end of the month when it's time to invoice because I can just click a few buttons to send out all the invoices at once. The customer service is also amazing, with great communication whether through emails or phone. The onboarding agent, Cecilia, has been incredibly helpful through the process of getting everything set up before my busy season. Review collected by and hosted on G2.com.

I'm new to Jobber, so it's just learning the software. I wish a couple more options were available instead of having to kinda keep upselling. And have to buy certain options, wish some of those options were packaged with them. But, again, I understand business, and you guys gotta make money as well. I do wish a few more items were added with the subscriptions. Review collected by and hosted on G2.com.

Jobber is easy to use and implement. Setup is straightforward, and the interface makes day-to-day operations straightforward for our team. We appreciate the ability to customize certain menu options, which we did not find in our other platform. It provides a centralized, real-time view of scheduling, team assignments, and job locations, which improves coordination and visibility. Route optimization is also helpful when adjustments are needed. We value that Jobber actively seeks customer feedback and iterates quickly. Their listening programs and responsiveness to requests make it clear they are invested in continuous improvement and customer success. Review collected by and hosted on G2.com.

While Jobber has improved significantly over the last two years, reporting still has gaps. Commission reporting, technician-specific tip reports, and clearer revenue breakdowns would add meaningful operational insight. Jobber AI is still early-stage. At this point, it is slower than competing most tasks manually, and it often takes longer to explain what is needed than to simply do it. My concern is not that AI exists, but development focus should not tilt too heavy in that direction before core reporting and financial visibility are strengthened. These would deliver more immediate value. Review collected by and hosted on G2.com.

I like the efficiency Jobber brings to my landscaping business. It saves me a lot of time with its wide array of tools, especially the scheduling features where I can drag and drop customers onto different days using the calendar. The invoicing and payment methods are great since I don't have to chase money; I can just collect it, and customers can store payment methods online. This reduces stress, as I can automatically bill customers without interrupting them. It allows me to offer new services seamlessly and saves me a ton of time overall. Review collected by and hosted on G2.com.

I personally have issues and ultimately resorted to not using it and done the old fashioned way with plotting points. But, I have not been able to efficiently get the route optimization to work. Review collected by and hosted on G2.com.

What I love most about Jobber is the customer service and the ongoing improvement of the app. The improvements in scheduling, quoting, and follow-ups are just great. My favorite feature is the follow-ups & scheduling because it takes that task away from me, giving me more time to grow the business. It handles all the back-end tasks, follows up with clients, and overdue invoices, saving me from chasing clients. It lets me know everything in one page, like who paid and who hasn’t, which is the easiest thing for me while growing. I also love how easy the setup was; it was a breeze, just plug and play, and it's super user-friendly on both mobile and desktop. My employees love using it because of its ease, and the clients appreciate the automation. I always hear good feedback. Review collected by and hosted on G2.com.

I think Jobber could improve its routing features. The GPS routing or making routes for my team is something that could be better since we do lawn care and visit over 10 properties a day. I usually have to pick and schedule routing on a different app, so better routing on Jobber would be nice. Review collected by and hosted on G2.com.

The convenience and communication with our customers Review collected by and hosted on G2.com.

Charging processing fees, they take it out of our total instead of a separate transaction. Review collected by and hosted on G2.com.