Jobber Reviews & Product Details

I like how Jobber helps us get paid faster with direct invoice sending, making invoicing a breeze. It really helps with keeping the flow of the day efficiently moving. The ease of use is also great, and setting up Jobber was easy and straightforward. Review collected by and hosted on G2.com.

I guess the bookkeeping would be better if it was free. And I wish they had a built-in inventory management program. We've had a lot of problems with syncing QuickBooks too. Like, it doesn't compute or translate correctly when we've entered our codes in, and when we try to sync it with QuickBooks, it just doesn't work. We ended up just not trying anymore and now pay for an outside bookkeeping service. Also, the one time I referred a friend, I didn't get my credit for a free month of Jobber, which was disappointing. Review collected by and hosted on G2.com.

What I like best about Jobber is how simple and organized it keeps things, especially while I’m rebuilding my electrical business from scratch. Even with a light workload, Jobber makes it easy to create customer profiles, schedule jobs, and send clean, professional quotes and invoices. The platform doesn’t overwhelm you — you can start small and it still feels useful. As my service calls increase, Jobber gives me a solid structure to grow into without having to change systems or reinvent my workflow. Review collected by and hosted on G2.com.

One thing I dislike about Jobber is having to pay extra for certain features that feel like they should be part of the basic plan. For example, expense tracking for a job is something most small contractors need, and I wish that was included without having to upgrade. When you’re a one‑man business trying to keep costs tight, those add‑on charges make it harder to justify using the full system. Review collected by and hosted on G2.com.

I like that Jobber is really easy to use both on the computer in the office and on the field, which makes my work much easier. Especially in the field, it is very simple to use, and everything we need is right there. The clients can sign, we can bill, and they can pay on-site, all seamlessly. It's amazing how all the essential information is available, showing what needs to be done. The easy-to-use scheduling dashboard allows us to reassign technicians to tasks and reschedule customers effortlessly. I appreciate how we can set aside customers to be scheduled later without losing track of them. Invoicing is really easy too, with options to send off payments and remind customers via text messages and email confirmations, all integrated nicely. The switch from Workiz was also smooth and quick, with all onboarding done in a day, making Jobber a good decision for us. Review collected by and hosted on G2.com.

The only thing I think is the maintenance agreement program. That needs to be honed in a little bit more. It can get confusing if you set it up as a recurring job. It should be a standalone process for just service agreements, so that our customers it's easy to navigate for them, and it's easy for us to know that there's a maintenance agreement customer that's due for service or needs to get their percentage discount as part of the membership. Review collected by and hosted on G2.com.

What I like best about Jobber is how it keeps everything organized and efficient in one place. It makes scheduling, quoting, invoicing, and client communication much easier to manage, which helps our team stay on track and provide a better experience for our customers. The real-time updates and automation features save us a lot of time and reduce errors, allowing us to focus more on delivering quality work. Overall, it helps streamline our daily operations and keeps both our team and clients well-informed. Review collected by and hosted on G2.com.

There’s not much to dislike about Jobber, but at times it can feel a bit limited when it comes to customizing workflows or handling more complex jobs. Some features could be more flexible to better fit our specific processes. Overall, though, it’s been a very helpful tool for our day-to-day operations. Review collected by and hosted on G2.com.

What I like most about Jobber is the user interface. It’s really easy to use, and everything is right where I expect it to be, so I don’t have to go digging around for the features I need. I also really like the visual reporting. Review collected by and hosted on G2.com.

I feel like Jabber is missing some of the newer features. They’ve started using AI, but it doesn’t work, and it won’t even open on my phone. They also attempted to roll out a pipeline, but it’s only for quotes, and they decided to charge extra for it after the beta. It still isn’t available on phones. There’s also no pay-for-performance option; they rely heavily on integrations, but those integrations aren’t managed very well and don’t work most of the time. Review collected by and hosted on G2.com.

I use Jobber as a CRM for my exterior property service business, and I really appreciate the organization it provides. For a solo business owner like me, the efficiency of Jobber is great. The initial setup was easy as ****. Review collected by and hosted on G2.com.

When I go to collect payment for an invoice and I'm paid in cash and I get a tip, I can't put in the amount that was for a tip. I just have to do an overpaid amount of the invoice. It's a bit of a hassle because it doesn't allow recording of tips correctly for any payments other than card. Review collected by and hosted on G2.com.

I love the customization and the support from Jobber. It allows me to personalize my company, which gives my clients a better perception of my business and how it appears online. The setup was very easy, especially with the support team helping to set me up and get familiar with the features. This made the whole process smoother and more beneficial for me. Review collected by and hosted on G2.com.

I think it's lacking invoice templates. We shouldn’t have to create a quote to utilize templates when it’s so common to schedule a job and invoice for it. I think we should have the ability to select templates when at the invoicing stage. Also the ability to add events to the schedule on the mobile app. I know it’s available on desktop version but I think it would be much better especially when closing off dates on the schedule for events, holidays, etc. Review collected by and hosted on G2.com.

How fast the platform allows me to bid and move between functions. Review collected by and hosted on G2.com.

The separation of jobs/visits. They are unnecessary and cumbersome for us but we make do Review collected by and hosted on G2.com.

As a veteran in the Pool & Spa industry who has managed $26M+ in annual revenue, I don't have time for manual follow-ups. Jobber’s 'On My Way' automated texting and the Client Hub are game-changers. It allows my business, Pool Scholars, to maintain a high-frequency, professional image. The ability to send a virtual diagnostic quote ($49 'Scholar Series') and have a client approve it instantly keeps my cash flow moving while I’m in the field. Review collected by and hosted on G2.com.

The transition between tiers (Core to Connect) is a significant jump in price for a bootstrapping business, but the ROI on the automation features usually justifies the cost if you are focused on scaling. Unfortunately, the cost may be too much to absorb for some businesses. Review collected by and hosted on G2.com.

I think the general simplicity of the systems and workflows. From getting the request form set up on my website to the automatic client creations when they make a request, ( I don't use the schedule appointment that often as we are small) then the quote, acceptance & scheduling.

It all works together well Review collected by and hosted on G2.com.

Biggest overall dislike:

- ROUTING - we do snow and I just want to make routes for my employees to check off, same route every time + a master. Don't want it optimized just same thing every time so I don't have to do it manually and give it to them out of order every day (because its a surprise storm at 1am and putting it in order takes forever for multiple routes) They check it off (which creates a completed visit) and thats it. (or something like that)

- Would really like more insight into budgeting & estimating like competitors

- More in depth job costing

Day to day

- bulk deleting visits from a day

- creating quick visits in the app without clicking through so much Review collected by and hosted on G2.com.