Applause Reviews & Product Details

Real user feedback from local testers, can provide information that it's impossible to get from automation not only for real user experience but also cultural insight for UI/UX Review collected by and hosted on G2.com.

Would appreciate more flexibility on slots (multislot concept is an advance).

High price is preventing us from doing a most intensive use of the service.

We are working with Excel Spread sheets as platform requires big effort to be kept up to date. Review collected by and hosted on G2.com.

Applause give you the flexibility to test in ways that were previously impossible. You can leverage people from around the world to get feedback your products. In addition to guided exploratory testing, you can have testers build and/or execute specific test scenarios. This is excellent for when you have not automated your testing yet but need a way to get fast feedback on your regression testing. Using Applause has changed the way our development teams look at application quality. Review collected by and hosted on G2.com.

The platform you use to manage the process could use more polish. The system you use to communicate with the testers desperately needs a mobile app. Review collected by and hosted on G2.com.

I like the disponibility of each persons in the company always available to answer your questions.

I like the fact that Applause's technical employee understand clearly and fastly what are our needs in terms of contraint and tests. The roadmap fixed is followed, there is no delays and much better people gave you insights to help you getting your product more secure. Review collected by and hosted on G2.com.

Applause is well integrated with their own tools, maybe they should work on implementing ability to plug their tools with the one used in the company. Otherwise nothing bad to say about Applause Review collected by and hosted on G2.com.

The ability to run tests on weekends, while my development team is not working and having fresh results by Monday.

The fact that the crowd brings a lot of devices that would takes us a lot of investment to have

The quality of the testers. Applause brings me true tests and valuable insights on my products. The reported bugs are not simple UI glitches. I can really take advantage of the submitted issues Review collected by and hosted on G2.com.

The integration with my JIRA is still not there. We would benefit if it would be a bit more robust.

The portal with which we manage issues with Applause is good, but it lakes a a bit of a better UI Review collected by and hosted on G2.com.

It' s very easy to interact with Applause Platform and team; the possibility to have cycles of test anytime and for each release or sprint is a very plus for our team.

Great accurancy in cycle and details management and very good support and flexibility to manage the particular case. The details for each TC or issue help us to understand easily the problem and it's a very pleasure to collaborate with smart people committed to the final result.

Clear and easy the possibility to link the Platform with our internal BTS and the dashboard for issues/TC.

Very good support for Platform use. Review collected by and hosted on G2.com.

The management of different cycles is separated for products (iOS, Android and so on); when I want to test a same version on different products, there isn't the possibility to check automatically duplicated issues or to have a common dashboard.

It's just a detail in a very good Platform. Review collected by and hosted on G2.com.

Quality of defects and the coverage are the best thing and we get the cycle report in one of the most descriptive and accurate way which helps us to take right decesion.

Always pragmatic about the testing and we got some good quality testers all the time to run the cycle Review collected by and hosted on G2.com.

Nothing I can think of now. Applause is doing great. Keep the good work going Review collected by and hosted on G2.com.

Applause is very responsive to our requests, they have been able to set up campaigns on a short notice and have them on multiple countries for our products. Review collected by and hosted on G2.com.

Programming a test campaign is cumbersome, the UI of the portal could be improved significantly.

It is not very clear how many resources will be allocated to the testing campaign and they are not always able to cover edge cases such as specific devices/OS versions. Review collected by and hosted on G2.com.

Applause allows us to conduct qualitative user research in different markets across the world. Their panel of international users helped us to uncover important insights in our core markets Germany, Italy, UK, Spain and Romania. We especially value the expertise of their seasoned UX professionals, who are always open to discuss and iterate on the research processes. Review collected by and hosted on G2.com.

There's not much to dislike. The only thing I can think of is that it would be awesome if they offered moderated user testing in addition to unmoderated. Their delivery times are quite quick and I can't comment much on the pricing. It's definitely worth it for us, but maybe too expensive for smaller companies? Review collected by and hosted on G2.com.

Applause has streamlined our workflow for releases, by enabling us to reduce our quality assurance testing by around 40%. The most valuable aspect of the service is a clear and precise communication of issues found and direct contact with the project team to help resolve points raised. Review collected by and hosted on G2.com.

Nothing to dislike - this has set the standard for our delivery process. Review collected by and hosted on G2.com.

The professionalism of the team, the variation of testers and their availability. And the flexibility of the team. Review collected by and hosted on G2.com.

Limited filters on the platform which doesn't help when you need to filter by country Review collected by and hosted on G2.com.

Good standardized but customizable bugreports.

(at least a screenshot and clear steps to reproduce, but also often videos when needed).

And i have the feeling that applause test-runs rarely miss any bugs.

A wide array of devices for testing is available.

Bug verification is fast, and very solid solid. Review collected by and hosted on G2.com.

The bugreporting platform is functional, but definetly could use a more userfriendly redesign.

Sometimes i have the feeling that very similar bugs could be easily bundled into one bug. Review collected by and hosted on G2.com.

Targeted areas which can be highlighted for testing. Useful when featuring releasing work into a specific area. Review collected by and hosted on G2.com.

Unable to use them for the general release testing. Paid when issues are found so does not generally work when using for regression testing releases to multiple environments. Review collected by and hosted on G2.com.

Applause does a great job finding talented crowdsourced testers that supplement our in-house expertise and give us a breadth of coverage not previously possible. Review collected by and hosted on G2.com.

While Applause does do a great job with exploratory testing, it's harder to ensure coverage against specific requirements or test cases. Review collected by and hosted on G2.com.

The chance to realize short dev/test cycle to maximize the efficiency of your dev team. Review collected by and hosted on G2.com.

The product fit each requirements of our development team Review collected by and hosted on G2.com.

found things we probably would have missed including one major one. Review collected by and hosted on G2.com.

too many people testing to break it instead of acting as a normal user for the bounties Review collected by and hosted on G2.com.

rapidité

efficacité

retours constructifs

chef de projet dédié et à l'écoute Review collected by and hosted on G2.com.

Je n'ai pas de point négatif à remonter, la collaboration s'est parfaitement bien déroulée Review collected by and hosted on G2.com.

I like the qualify of their bug reports. We can easily debug and find the differents problems. Review collected by and hosted on G2.com.

Take some time to discuss with them when we have no QA Review collected by and hosted on G2.com.

Flexibility, dedicated manager, resources around the globe. Review collected by and hosted on G2.com.

There is definitely something to improve but overall process is good and stable. Review collected by and hosted on G2.com.

Excellent communication and willingness to meet our expectations for a fast turnaround. Review collected by and hosted on G2.com.

I can't think of anything other than the fish sandwiches. Review collected by and hosted on G2.com.

The efficiency and responsiveness is really impressive. Every person working at Applause is very nice and mannerable. Sales personel is not too pushy and only recommends things or products that we can actually use at my company. Review collected by and hosted on G2.com.

Notthing at all. I can't think of a time when Applause ever let us down. They all come through and diliver Review collected by and hosted on G2.com.

Accessibility testing is a tedious process. Applause has accessibility experts who can reliably test our applications. Review collected by and hosted on G2.com.

Is there automated way for accessibility testing for screen readers? maybe in the future, there should be some grammar checking by computers of some sort? Review collected by and hosted on G2.com.

Testing a mobile or web application can be difficult with all the operating systems types and versions, screen resolutions and other factors that vary between devices. Testing in-house for a small company is challenging and Applause comes to solve this problem.

They offer 'in the wild' testing, so your app is being tested on a variety of devices (and locations if needed) which makes the testing process as close as possible to real world usage.

Applause provides a good coverage of OSs and devices for testing, so it saves you from having to buy many devices for testing your app.

some of the main benefits are:

- You control the tests and can connect with Applause testers at any time.

- You are kept up to date regarding the status of the tests.

- It has a very intuitive user interface.

- If you need multilingual test, they provide testers in many locations that can test in their native language.

- Applause integrates with most of the popular bug tracking systems.

- The testers can attach a screenshot or video clip to the bug report.

- They offer good customer support. Review collected by and hosted on G2.com.

Having testers who are not familiar with your app can add time to the testing process and may add test cycles.

Testers' skill leve can vary and so is their ability to dig deeper in the app to find more low level issues, so it takes a more detailed testing plan and test cases prepared by the developer.

Can take some time until you learn to use the service effectively and actually save on testing time.

The Applause service is expensive (but you do save on buying devices for testing). Review collected by and hosted on G2.com.

A better and different workflow, it has a great coverage of the product, it helps you with initial bug triage. Review collected by and hosted on G2.com.

I think the service is quite expensive to start with. Review collected by and hosted on G2.com.

Applause gives you real-world results with testing on real devices that aren't as pristine as normal QA lab devices. A huge advantage is that you getting feedback from people who would normally be your customers on their devices, including some whacky stuff that would only happen under real world conditions. Better to know now, than after release! Review collected by and hosted on G2.com.

The only drawback is sometimes, depending on what testers accept your test cycle, feedback can be inconsistent on quality (although you can run many test cycles and have different users for each one). Review collected by and hosted on G2.com.

It is a great product with a range of different types of testing available from functional through to specialist security testing. While we are only just starting our journey with the product it has proved it's worth finding some vital bugs which would have impacted our App's on launch. It is great for quick review cycles at short notice, to supplement our QA teams with additional breadth and coverage. You can go home of a evening and come back the next day to a QA cycle having been run.

We haven't yet used the other products from Applause including their tracking software although we plan to use this in the coming months. Review collected by and hosted on G2.com.

Getting consistency and a repeat user base. That is our next step to build a regular team, almost like having our own QA department. There is nothing really to dislike as it is what you make of the service. Review collected by and hosted on G2.com.