Iru Reviews & Product Details

Kandji's tools and feature set have been a game-changer for managing our Apple devices in the office. The depth of customizability and ease of implementation have allowed our relatively small team to thrive. Combined with Apple Business Manager we have both maintained quality and control over our devices and allowed for a better end-user experience for our staff. Review collected by and hosted on G2.com.

Being a relatively small team Kandji's baseline pricing plan is quite steep. We would greatly appreciate a steeper non-profit discount and/or better pricing for smaller teams with less than 100 devices like us. Review collected by and hosted on G2.com.

Kandji simply 'works' – and that's its greatest strength. Its clean interface, flawless integrations with Google Workspace, Slack, and Apple Business Manager, and dream-like self-enrollment have transformed our Mac management. After having tried several other MDMs, I wholeheartedly recommend Kandji for any environment with an Apple device fleet Review collected by and hosted on G2.com.

Kandji only works on Apple devices. If you manage a mixed-OS environment, that's something to keep in mind. Review collected by and hosted on G2.com.

As IT administrators, we've wrestled with clunky MDM solutions for far too long. That's why Kandji has been such a breath of fresh air. We needed something that streamlined our Apple device management, and Kandji delivers. The intuitive interface meant we weren't spending hours deciphering menus, and the automation features have freed us up to focus on more strategic tasks. Kandji Passport, in particular, has been a game-changer. We've seen a significant reduction in password-related support tickets, and onboarding new employees is now a breeze. Plus, the seamless integration with our existing identity provider has made our lives much easier.

We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet. Review collected by and hosted on G2.com.

The one feature I do wish Kandji has that it's competitors do is the option to deploy a Library Item to only one device in an easy and streamlined way. Review collected by and hosted on G2.com.

How easy it is to manage devices, the user friendly platform, and most importantly the scalability. Review collected by and hosted on G2.com.

Nothing I can think of that I dislike about Kandji. Review collected by and hosted on G2.com.

Kandji is ridiculously easy to administer and acts as something of a force multiplier on our small IT team, making it painless to keep our devices patched and in compliance with appreciably little effort. Our onboarding was super smooth, and the (admittedly very few times) I've needed support it's never been more than about a five minute email wait away. Getting it up and going, removing our prior MDM via Kandji, and setting up our ABM to auto-integrate it into our daily lives was as painless as an MDM rollout can possibly be. Review collected by and hosted on G2.com.

Some more automated integrations to the App Library with EDR suites (Sophos, etc) would be welcome! And I very much wish we could deploy it to Windows and Linux Review collected by and hosted on G2.com.

Customer service and support is one of the best in the SaaS market. Always helpful and ready to offer support and advice if you’re having any issues.

Sales support is also amazing and the team can really help you get to understand what you need out of a mobile device management system. Review collected by and hosted on G2.com.

I have not had a situation where I could list a dislike. Kandji really delivers on its promise to support their product and their customers. There are other vendors out there that you can make a long list of cons. Kandji is not that company. Review collected by and hosted on G2.com.

Kandji is a lightweight yet feature-rich MDM client. The best aspect is its simplicity and efficiency. I believe there are fewer complaints from end users regarding malfunctions. Since it eliminates the need to manage an on-premise infrastructure, it requires fewer resources for administration. We were able to deploy MDM within the company seamlessly without trial and error, and their customer service was exceptionally responsive. This makes us feel comfortable relying on Kandji to manage our IT environment. Review collected by and hosted on G2.com.

I wish the Library had more pre-configured apps available. I often think it would be great if deploying custom apps, especially those not available on Kandji’s public GitHub, were more flexible. Review collected by and hosted on G2.com.

The migration process from our old MDM was smooth and very nice to not have any surprises issues. When ever I have or had an issue the support team is available for me to get the support I need. I have never spent more than 20 min to get an issue resolved. When I need to push a patch out its flawless works great with no issues. I like the option of SSO when getting into the program since I am in it every day all day long. Review collected by and hosted on G2.com.

I personally have had 0 issues or downfalls. Review collected by and hosted on G2.com.

Getting started with Kandji was very straight-forward for someone who has had a background in Apple MDM, using Jamf for many years. Setting up integrations are straight-forward, and the documentation is excellent for getting you up to speed. Implementation was an absolute breeze.

There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.

The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product. Review collected by and hosted on G2.com.

Some of the GitHub documentation has been neglected or is a little bit out-of-date, but for the most part it will get you 80-90% towards where you need to be. Review collected by and hosted on G2.com.

I have been using Kandji for 3 years now, and it is a valuable asset to our IT infrastructure, it is easy to use, after the initial implementation it saves a lot of time in IT operations, we recently became SOC2 compliant and that was partly due to Kandji. Customer service is very helpful and always gives good advice on how to best use Kandji. Review collected by and hosted on G2.com.

There are not many things I don't like about Kandji, it's a great product. I will mention probably the lack of some reports mostly related to device traceability, for example if a device has had different owners sometimes I need to know the list of previous owners and that is currently not possible. Review collected by and hosted on G2.com.