Iru Reviews & Product Details

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

Product Website

Seller

Iru

Discussions

Iru Community

Languages Supported

English

Product Description

Kandji allows you to effortlessly configure and enforce advanced macOS security parameters with just a few clicks. Continuous endpoint monitoring and auto-remediation make staying in compliance a breeze.

Overview by

Cait McClenny

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Iru Media

Compliance that scales with your company: Iru AI translates frameworks into tailored controls and step-by-step tasks, mapping due dates and maintaining live evidence as your company evolves.

Unified endpoint management and security: Provision work-ready devices with the right apps, settings, and security controls. Use intelligent automation to keep your team productive across Apple, Windows, and Android.

Truly passwordless workforce identity: Nothing to remember. Nothing to steal. Iru delivers workforce identity & access management that pairs stronger security with a dramatically better user experience.

Kandji is now Iru. We’re expanding the magic of Kandji to an AI-powered platform that unites identity & access, cross-platform endpoint security & management, and compliance automation.

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Irine S.

Office Manager

Mid-Market (51-1000 emp.)

10/24/2024

"Consistent Improvements and Updates Keep Kandji Evolving"

5/5

What do you like best about Iru?

I really like Kandji because they consistently introduce new improvements and updates, which keeps the platform evolving. Their support and accounts teams are great, and I really like their program design. It's very user-friendly, with an intuitive homepage and platform that makes it easy for users. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The pricing can be a bit high, especially for small companies, but Kandji has always been willing to offer discounts for us, which helps Review collected by and hosted on G2.com.

Vahid H.

Sr. Manager, IT & Security Operations

Mid-Market (51-1000 emp.)

11/2/2023

"A Smooth and Encouraging Journey"

5/5

What do you like best about Iru?

I've been a Kandji user for over few years now, and I must say, I'm genuinely impressed with its features and ease of use. We made the switch from JumpCloud, and Kandji has proven to be a far superior choice for our needs. The platform's intuitive design made policy implementation a breeze and ensured it was tailored to our organization's requirements. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Having the ability to execute terminal commands remotely on specific devices directly from the device section would enhance the platform. This would streamline device management and troubleshooting without the need for additional steps or equipment. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji is vital in helping our company maintain SOC2 compliance. It ensures that we have efficient systems for patching and the right policies for updating our apps and devices. This is instrumental in lowering risks and adhering to regulations by significantly enhancing our security measures and compliance methods. Review collected by and hosted on G2.com.

Garret W.

Director of Information Technology

Enterprise (> 1000 emp.)

4/15/2025

"Ease of use and turn key"

5/5

What do you like best about Iru?

Kandji has been a game-changer for our Apple device management. Its seamless integration with Apple Business Manager lets us drop-ship devices directly to users with zero-touch setup, which is critical for our distributed teams. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Limited Windows support and pricing tiers. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji is helping us track missing devices, seamlessly push apps, and simplify onboarding for new team members. Its intuitive interface makes it easy for staff to adopt when they need to use the platform, and the Self Service feature empowers users to install tools without waiting on IT—freeing up time and improving productivity across the board. Review collected by and hosted on G2.com.

Ian D.

Sr. Manager, IT Operations.

Mid-Market (51-1000 emp.)

2/14/2025

"Best MDM solution we've used so far."

5/5

What do you like best about Iru?

Compared to other "enterprise" Apple MDM solutions we had used in the past, the price was very affordable for our small business. The migration and onboarding from our old provider to Kandji was included in the price of the solution, and was incredibly easy to execute. The Account Executive, Customer Success Manager, and Principal Engineer were all very knowledgeable and helpful during the entire process. I am absolutely satisfied with their product offiering. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I only wish that we could manage the few Microsoft Windows that we do have in our organization in 1 application. Review collected by and hosted on G2.com.

Aidan F.

Junior AI Engineer/Compliance Officer

Small-Business (50 or fewer emp.)

3/31/2025

"Great product with a vast amount of versatility when it comes to managing devices"

4/5

What do you like best about Iru?

The best part of Kandji the ability to administer and monitor all your organizations devices on one versatile platform. With new integrations, the process is simple and effective. Additionally, the customer support staff are extremely helpful and will try their best to fix any issues in a timely manor. Review collected by and hosted on G2.com.

What do you dislike about Iru?

A downside might be the limited choice for provisioning iphones if they are not organization owned but still use proprietary information. It can be hard to limit a user to certain features. Review collected by and hosted on G2.com.

Sagi H.

CTO

Small-Business (50 or fewer emp.)

4/22/2025

"Seamless Mac MDM Solution"

5/5

What do you like best about Iru?

Zero‑touch setup really works: new Macs power on, get the right profiles and apps, and we’re done.

Ongoing compliance checks keep devices in line and flag issues before users notice.

Support is quick and clear Review collected by and hosted on G2.com.

What do you dislike about Iru?

Kandji is an excellent tool we’re happy to recommend, but it would be even better with broader integrations - ideally a generic webhook for event‑based automation, and an option to schedule data exports Review collected by and hosted on G2.com.

Matt S.

Director of IT

Mid-Market (51-1000 emp.)

4/3/2024

"Kandji has helped streamline our device management"

4.5/5

What do you like best about Iru?

We evaluated multiple MDM solutions before deciding on Kandji and have been very happy with our choice. It's easy to set up and deploy the MDM agents, create blueprints to manage multiple environments, and see what's happening in our fleet in real time. The recent addition of the Prism reporting features has been a huge addition, fixing one of the few flaws Kandji had. Any time we've experienced issues, their customer support has been incredibly responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The biggest downside is the lack of useful logging. There are times where I'd like to see when and what happened, and Kandji is severely lacking in that area. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

9/17/2025

"Excellent MDM for medium size businesses"

4/5

What do you like best about Iru?

The ability to push apps and updates to all users or hold updates if there are concerns. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Changing a users password if they forgot it or there are issues with the computer is an ordeal. I wish it was easier to force a password change. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

3/5/2025

"Easy to use Mac-First MDM solution for non-Mac engineers"

4.5/5

What do you like best about Iru?

As a primarily Microsoft focused professional working for an organization that heavily uses Microsoft services and products, Kandji has been an invaluable tool to me to ease my concern about the security and compliance of our endpoint Mac devices. Kandji made it super easy to migrate our devices off of Intune and create policies that closely align to NIST and CIS frameworks - making it so engineers not very familiar with Mac architecture can build robust policies that keep our devices safe.

Kandji support is also fantastic, and whenever I need help I can get on a chat with a Kandji engineer in as little as 5 minutes. In my experience, they will also assist with Mac related questions even when Kandji does not have a solution for the particular problem. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The only downside in my view is that it is difficult to manage devices in two places. This isn't necessarily a Kandji problem, but from an overhead perspective having two places to maintain inventory and reporting isn't ideal. However, Kandji's benefits far outweigh the negative aspects of using multiple MDM. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji helps our business keep our Macs secure with the added benefit of providing a single sign on (adjacent) experience that uses our Microsoft tenant to sync the user accounts of our employees. This was a gap when we used Intune, and it was a headache when our users forgot their Mac passwords.

Kandji has greatly improved our Mac imaging process - going from using a Time Machine backup image to Kandji ADE + Liftoff has decreased our per-device imaging time by almost 2 hours.

The system has also made it far easier to assign applications to our Macs by providing a robust catalog of apps that are supported and updated in addition to the Kandji self service portal.

Kandji is addressing gaps that were previously present when applying device hardening policies to our Macs. The blueprint and assignment map systems make it far easier to apply these configurations and make changes when required. As a non-Mac focused engineer, having the ability to understand the changes being made greatly improves our ability to manage these devices. Review collected by and hosted on G2.com.

Jussi N.

CEO

Small-Business (50 or fewer emp.)

3/3/2025

"Apple device management done to perfection!"

5/5

What do you like best about Iru?

Ease of use, as we are an MSP for multiple customers this is crucial. The automatic updated on third party apps works great. Implementation is fast and the tenant is up and running very easily.

If you ever need customer support it is top notch with Kandji, the people in the support are responsive and professionals in using Kandji.

Kandji is extremely easy to integrate to other systems as Microsoft Entra for example. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I would hope they'd bring multi tenant support for MSPs and that their licensing model would change to more flexible model. Review collected by and hosted on G2.com.