What do you like best?
The interface is intuitive and easy to use. They have an easy to navigate knowledge base if ever want to try out a new feature or are stuck on something. I was able to deploy with this product with little IT experience and use some of the more sophisticated features like custom software deployments that use scripts.
They are constantly pushing out new features that are actually really great enhancements. I love getting their release notes because there is usually something that is valuable to me as a customer and also keeps me educated on new possibilities for Mac management.
I've been using this product for 7 months now and started with 56 or so machines and currently manage over 80 with the product.
If you're interested in a tool that will help you avoid chasing your employees down to configure something, Addigy is the answer. You can deploy configurations out to 1 user or 200 in a batch with the same level of effort.
1) Their "Live Terminal" is amazing!
2) Being able kick off full disk encryption remotely and escrow the keys is super convenient.
3) You can easily do a push deploy to add users to a Mac (like a master IT user account)
4) You can set up a policy with custom software so that all you need to do is install the Addigy agent to deploy all of the tools your user needs when on-boarding a new hire.
What do you dislike?
I don't have any complaints about this product. The couple issues I've had have been resolved with support or a result of user error. They operate their support in a transparent fashion so you can see what other users want for new features or are experiencing with bugs.
Recommendations to others considering the product:
I looked at competitors and they charged an insane amount of money for the implementation. I didn't feel comfortable with the sales process or huge upfront investment but needed a solution to secure my workstations.
Addigy was such a simple no pressure sales process to enroll and get started. I had my first phase of deployment done within 4 weeks and it was seamless after that. Our Systems Administrator didn't have the time to handle this project and so I was tasked with it instead. I'm a compliance specialist with no IT work experience and have been able to tackle all of our security requirements per SOC 2 myself.
Don't waste your money on those well known companies that are going to put your wallet and resources through the ringer. Invest in Addigy because they are working hard to earn their customer's loyalty through rigorous innovation, a simple user interface and extremely competitive pricing.
Best of all - you're not locked into a commitment. Addigy is so confident that you're going to love their product, it's month to month. You can't say that about their competitors!
What problems are you solving with the product? What benefits have you realized?
Full Disk Encryption, basic security configurations for my users like password management, firewalls and backend configurations that can be done with little to no end user involvement.