Addigy Reviews & Product Details

What I like most about Addigy is how easy it makes managing macOS devices. The platform just flows, great visibility, solid automation, and tools that actually make our day-to-day smoother. And honestly, the Addigy team is a big part of it. They’re responsive, helpful, and always feel like they’re in our corner. It really feels more like working with partners than a vendor. Review collected by and hosted on G2.com.

If I had to pick something, it would be macOS patching. It works well most of the time, but there are moments when results can be a little inconsistent, some devices fly through updates, while others get stuck or don’t follow the expected workflow. It’s nothing deal-breaking, just an area where a bit more reliability would make a huge difference. Review collected by and hosted on G2.com.

I like how Addigy provides an easy deployment process that made setting up in our organization seamless. The platform offers straightforward guides that simplify setup, especially when establishing device, system update, and authentication policies. The ease of use in tools ensures our Mac OS devices are properly managed across the organization, reflecting its practical application in meeting our central management needs. Additionally, Addigy enables centralized control from one platform, allowing me to apply policies, manage software updates, and remotely support devices efficiently. The integration with Okta further enhances the authentication process, providing convenience as users can use their Okta credentials to log into their Mac OS devices. Review collected by and hosted on G2.com.

I would love to have the capability to also manage non-Mac devices, such as Windows, ChromeOS, and Android using Addigy. Additionally, a small-business plan would be beneficial for organizations managing fewer than 30 devices, allowing them to utilize Addigy's features at a lower cost. Review collected by and hosted on G2.com.

Easy control and management built for Macintosh. Addigy is a multi-tenant Apple centric MDM tool with the most business-critical tasks at your fingertips. With plugins supporting Single Sign On, multiple factor authentication, Apple's native ARD, as well as 3rd party remote tools like Splashtop, and virus integrations like Malwarebytes you're one click from solving every day tasks. Take it a step further with compliance management and peace of mind that you'll support for new MacOSs versions from release day, or simply select to not even show new MacOS version to end users. We've used other tools built for Widnows that say they support Mac, such as K*s*a, and have been only met with frustration and disappointment. Lastly, as a company, Addigy regularly communicates the current technical hurdles and the plans to tackle them through its Tech Talks. Do yourself a favor if you support more than one customer of Macintosh clients and try Addigy today. Review collected by and hosted on G2.com.

Lack of options for other OSs. It is common to have a single Windows machine or Linux box running either as a Parallels instance or a standalone machine for testing purposes or accounting. Have used Malwarebytes EDR to have basic control, but wish I had some more. Review collected by and hosted on G2.com.

Addigy is far more feature rich than the previous Mac MDM that we were using. We find it extremely intuitive, and whenever we hit a wall and are unable to figure something out (usually user error) Addigy either has very clear documentation, or their team is insanely quick to help us resolve the order of operations to accomplish the task we are stuck with. Review collected by and hosted on G2.com.

Very little. I would say that the only thing I can bring to light here is that when we find bugs or features that operate outside of how they are presented, the workflow to get them patched takes a little long. I can't complain too much because almost every single one presented has been resolved, still waiting on one with the scripts feature but it is "being worked on." Review collected by and hosted on G2.com.

I love that Addigy allows me to add additional features where my other RMM falls short on Mac support. I appreciate the ability to update both MacOS operating systems as well as many third-party software installs. The support I receive from their experts is phenomenal! With Addigy, I can automate updates that would otherwise need to be done manually, saving me time. Review collected by and hosted on G2.com.

I'm still getting used to where things are in Addigy compared to the other RMM I've been using, so it might take some time to get familiar with it. Review collected by and hosted on G2.com.

I absolutely love Addigy's clean, simple, and intuitive interface, which makes it incredibly easy for our team to navigate and complete tasks quickly without extensive training. This efficiency is crucial for managing our global remote workforce of Macs as we handle a majority of Mac system administration duties, including resetting passwords, deploying mandatory software, keeping devices up to date, managing privacy and security settings, and locking down lost devices. Additionally, Addigy's responsive support staff is a highlight for us, always ready to assist and guide us whenever we find ourselves needing help. Furthermore, the initial setup was fairly straightforward for a Mac-based MDM, which allowed us to get started quickly without any significant hurdles. Review collected by and hosted on G2.com.

I would prefer simplified privacy policy settings. Review collected by and hosted on G2.com.

I love the ease of use of the platform and how it is so Apple centric. It is amazing and the people at Addigy are amazing. It was easy to deploy and add in Apple devices. We use it all of the time in order to make sure all devices are up to date and everything is running good. It was easy to integrate into our environment as we have used it before and coming back with all of the good changes, it makes it easier deploy and fix things real time with permissions. Review collected by and hosted on G2.com.

If you have a few Windows devices, you still need another MDM to manage them. Review collected by and hosted on G2.com.

I find Addigy to be an incredibly valuable tool for managing and securing devices across the environments I oversee. The automation features and policy enforcement capabilities of Addigy's MDM make endpoint management far more efficient and significantly strengthen the security posture of our organization. I appreciate how tasks that were once manual and time-consuming are now streamlined, reducing risk and improving consistency across all managed Macs. Beyond the platform itself, Addigy's support is truly exceptional. Nicholas Palms, in particular, has been incredibly approachable, responsive, and proactive in helping me resolve issues and optimize our deployments. His willingness to dive into complex problems and ability to explain solutions clearly have made a huge difference in keeping our sites running smoothly. Additionally, Addigy delivers powerful MDM capabilities supported by a team that genuinely cares about user success. I highly recommend Addigy. Review collected by and hosted on G2.com.

I find it challenging that prebuilt apps are not incorporated into the user self-service directory. Additionally, it is problematic that archived apps still appear under software that can be installed. This seems to clutter the user experience and can be confusing. Review collected by and hosted on G2.com.

I have been managing a fleet of 180 Macs in a higher education environment with Addigy for at least 6 years. Even though I had no first-hand experience with an MDM system previously, I was able to get our MDM up and running with minimal assistance. I've watched the product evolve into an excellent MDM and a system I know I count on daily - whether on campus or away. The team at Addigy is responsive to customer ideas and suggestions and is clearly in good standing with Apple and their technologies. Review collected by and hosted on G2.com.

While I don't have any firsthand experience with other MDM providers to compare, there's really not anything I can think of that I dislike about Addigy. Review collected by and hosted on G2.com.

I am a long-time client of the Addigy service, and I love the commitment to the Apple platform since its inception. Their support is fantastic and their dedication to the partner program has only gotten better. Review collected by and hosted on G2.com.

There are some UI changes I would personally like to see. More native integrations with some security protections (Malware/DNS Filtering) would be great. Review collected by and hosted on G2.com.