# Addigy vs Iru Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Iru excels in user experience, with a clean and modern interface that makes it easy to navigate. Users appreciate how straightforward it is to deploy across their MacBook fleet, highlighting the simplicity of making changes and setting up individual blueprints.
- **According to verified reviews** , Addigy offers powerful remote access tools and a great library of pre-vetted software, which users find beneficial for managing Mac devices. However, some users mention that it can struggle with specific workflow needs, indicating potential configuration challenges.
- **Users say** that Iru's support is consistently praised, with many noting the helpfulness of the integrations support team. In contrast, while Addigy also receives positive feedback for its support, some users feel that it may not always meet their expectations in terms of responsiveness.
- **Reviewers mention** that Addigy provides flexibility and powerful features, particularly for Mac support, allowing users to update both MacOS and third-party software easily. However, Iru's overall performance and reliability seem to resonate more with users, as reflected in its higher G2 Score.
- **G2 reviewers highlight** that Iru has a strong market presence, particularly in the mid-market segment, which contributes to its robust user base and recent review activity. In contrast, Addigy primarily serves small businesses, which may limit its exposure and feedback volume.
- **According to recent user feedback** , both products have their strengths in device management, but Iru outshines Addigy in areas like ease of setup and administration, with users reporting a smoother onboarding experience and more intuitive management tools.



| | Addigy | Iru | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 225 | 804 | 
| **Largest Market Segment** | Small-Business (59.9% of reviews) | Mid-Market (71.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Addigy

Pros:
- Ease of Use (33 reviews)
- Features (27 reviews)

Cons:
- Missing Features (11 reviews)
- Improvement Needed (9 reviews)

### Iru

Pros:
- Ease of Use (345 reviews)
- Customer Support (254 reviews)

Cons:
- Missing Features (71 reviews)
- Lacking Features (56 reviews)

---
## Ratings Comparison
| Rating | Addigy | Iru | 
|---|---|---|
  | **Meets Requirements** | 9.0 (182 reviews) | 9.2 (708 reviews) | 
  | **Ease of Use** | 8.3 (184 reviews) | 9.4 (726 reviews) | 
  | **Ease of Setup** | 8.3 (168 reviews) | 9.3 (705 reviews) | 
  | **Ease of Admin** | 8.6 (172 reviews) | 9.4 (640 reviews) | 
  | **Quality of Support** | 9.0 (176 reviews) | 9.5 (697 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (165 reviews) | 9.4 (636 reviews) | 
  | **Product Direction (% positive)** | 8.8 (179 reviews) | 9.4 (674 reviews) | 

---
## Pricing

### Addigy

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Iru

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 8.3/10 | 69 |
| **Iru** | N/A | N/A |

#### Administration

| Feature | Addigy | Iru | 
|---|---|---|
| **Screen Sharing** | 9.3 (66 reviews) | Not enough data | 
| **File Sharing** | 8.1 (54 reviews) | Not enough data | 
| **Session Recording** | Feature Not Available | Not enough data | 
| **Unattended Remote Access** | 8.8 (59 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (53 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.4 (56 reviews) | Not enough data | 

#### Maintenance

| Feature | Addigy | Iru | 
|---|---|---|
| **Remote Reboot** | 8.9 (65 reviews) | Not enough data | 
| **Remote Printing** | Feature Not Available | Not enough data | 

#### Communication 

| Feature | Addigy | Iru | 
|---|---|---|
| **Text Chat** | 8.1 (51 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.7 (38 reviews) | Not enough data | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Data Encryption** | 9.4 (55 reviews) | Not enough data | 
| **Compliance** | 9.5 (56 reviews) | Not enough data | 

#### Device Support

| Feature | Addigy | Iru | 
|---|---|---|
| **Mobile Device Access** | 8.8 (52 reviews) | Not enough data | 
| **Multi-Platform Support** | 6.7 (50 reviews) | Not enough data | 
| **Cross-Platform** | 6.1 (44 reviews) | Not enough data | 

#### Performance

| Feature | Addigy | Iru | 
|---|---|---|
| **Reporting** | 8.7 (58 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### Generative AI

| Feature | Addigy | Iru | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Addigy | Iru | 
|---|---|---|
| **Managed Services** | Not enough data | Feature Not Available | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### System Control

| Feature | Addigy | Iru | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Addigy | Iru | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 7.9/10 | 130 |
| **Iru** | 8.4/10 | 601 |

#### Platform - Mobile Device Management (MDM)

| Feature | Addigy | Iru | 
|---|---|---|
| **Regulation Compliant** | 9.2 (85 reviews) | 9.4 (510 reviews) | 

#### Operating System

| Feature | Addigy | Iru | 
|---|---|---|
| **Multi-Systems Support** | 7.3 (94 reviews) | 7.1 (481 reviews) | 
| **Apple Support** | 9.4 (110 reviews) | 9.6 (553 reviews) | 
| **Android Support** | Feature Not Available | 2.5 (61 reviews) | 

#### Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Applicatons Management** | 8.8 (108 reviews) | 9.2 (556 reviews) | 
| **Applications Consolidation** | 8.4 (88 reviews) | 8.5 (482 reviews) | 
| **Whitelist** | 8.6 (76 reviews) | 8.7 (446 reviews) | 
| **Blacklist** | 8.4 (74 reviews) | 8.6 (439 reviews) | 
| **Usage Information** | 8.8 (100 reviews) | 8.4 (497 reviews) | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Remote Wipe** | 9.2 (98 reviews) | 9.5 (515 reviews) | 
| **Security** | 8.8 (105 reviews) | 9.2 (529 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Addigy | Iru | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (12 reviews) | 8.5 (8 reviews) | 
| **Multi-step Planning** | 6.9 (12 reviews) | 8.8 (7 reviews) | 
| **Cross-system Integration** | 6.5 (12 reviews) | 8.5 (20 reviews) | 
| **Adaptive Learning** | 6.5 (11 reviews) | 8.6 (7 reviews) | 
| **Natural Language Interaction** | 6.8 (10 reviews) | 8.6 (11 reviews) | 
| **Proactive Assistance** | 7.2 (10 reviews) | 7.8 (10 reviews) | 
| **Decision Making** | 6.5 (10 reviews) | 8.9 (9 reviews) | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 7.9/10 | 86 |
| **Iru** | 8.6/10 | 145 |

#### Platform

| Feature | Addigy | Iru | 
|---|---|---|
| **Regulation Compliant** | 9.1 (54 reviews) | 9.3 (132 reviews) | 
| **Device Enrollment** | 9.4 (73 reviews) | 9.5 (144 reviews) | 
| **Device Configuration** | 9.0 (75 reviews) | 9.6 (142 reviews) | 

#### Operating System

| Feature | Addigy | Iru | 
|---|---|---|
| **Multiple Mobile Operating System Support** | Feature Not Available | 8.1 (122 reviews) | 
| **Apple Support** | 9.3 (72 reviews) | 9.7 (140 reviews) | 
| **Android Support** | Feature Not Available | 3.0 (28 reviews) | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Device Management** | 9.1 (76 reviews) | 9.6 (142 reviews) | 
| **Custom Alerts** | 8.9 (63 reviews) | 8.7 (135 reviews) | 
| **Security** | 9.0 (67 reviews) | 9.3 (139 reviews) | 

#### Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Applicatons Management** | 8.9 (72 reviews) | 9.4 (136 reviews) | 
| **Applications Consolidation** | 8.6 (51 reviews) | 8.8 (120 reviews) | 
| **Whitelist** | 8.9 (45 reviews) | 8.7 (113 reviews) | 
| **Blacklist** | 8.8 (43 reviews) | 8.6 (112 reviews) | 
| **Usage Information** | 9.0 (68 reviews) | 8.7 (127 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 5.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 5.3 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

**Unique to Addigy (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Iru (2):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Addigy | Iru | 
|---|---|---|
| **Small-Business** | 59.9% | 23.1% | 
| **Mid-Market** | 35.3% | 71.4% | 
| **Enterprise** | 4.8% | 5.5% | 

### By Industry

#### Addigy

- **Information Technology and Services:** 39.1%
- **Computer & Network Security:** 11.1%
- **Computer Software:** 8.7%
- **Higher Education:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Computer Networking:** 2.4%
- **Airlines/Aviation:** 1.9%
- **Education Management:** 1.9%
- **Financial Services:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 24.2%

#### Iru

- **Computer Software:** 19.3%
- **Information Technology and Services:** 13.7%
- **Financial Services:** 10.3%
- **Marketing and Advertising:** 4.9%
- **Hospital & Health Care:** 3.2%
- **Computer & Network Security:** 3.1%
- **Non-Profit Organization Management:** 2.6%
- **Biotechnology:** 2.1%
- **Construction:** 1.8%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 37.5%

---
## Alternatives

### Alternatives to Addigy

- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2128 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (243 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1160 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [Mosyle](https://www.g2.com/products/mosyle/reviews) — 4.6/5 stars (55 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3973 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)

### Alternatives to Iru

- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2128 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (243 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3973 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (259 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (411 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)

---
## Top Discussions

### Addigy

- Title: [1. How to automate a package that requires full disk access to complete the installation.](https://www.g2.com/discussions/24124-1-how-to-automate-a-package-that-requires-full-disk-access-to-complete-the-installation) — 2 comments, 1 upvote
  > **Top comment:** "Hi Norman!

It's Giancarlo from Addigy Support; I'd like to help you answer how to properly install BitDefender in as seamless a way as possible for your..."
- Title: [How do I activate root user over Addigy's terminal?](https://www.g2.com/discussions/how-do-i-activate-root-user-over-addigy-s-terminal) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How will Addigy better improve on timely updates of none Apple software?](https://www.g2.com/discussions/how-will-addigy-better-improve-on-timely-updates-of-none-apple-software) — 1 comment, 1 upvote
  > **Top comment:** "Addigy already contains a fair degree of content for updating. For example all the Microsoft Office updates are already there to simply deploy. Updates for..."
- Title: [Best way to restart FileVaulted Mac](https://www.g2.com/discussions/best-way-to-restart-filevaulted-mac) — 1 comment, 1 upvote
  > **Top comment:** "Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/"

### Iru

- Title: [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) — 6 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [Why Kandji?](https://www.g2.com/discussions/why-kandji) — 4 comments, 1 upvote
  > **Top comment:** "We have decided to use Kandji after a successful trial. Trying is believing."
- Title: [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) — 2 comments, 1 upvote
  > **Top comment:** "Kandji is mdm for MacOS, iPadOS and iOS."
- Title: [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) — 1 comment, 2 upvotes
  > **Top comment:** "There are two common reasons to use an EA: (1) to collect custom details about a device, or (2) to use as criteria for a smart group. To address the first..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/addigy-vs-iru)