--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 835 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 835 scale: '5' date_modified: '2026-07-30' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 835 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. (339 reviews) - Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. (251 reviews) - Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. (173 reviews) - Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. (150 reviews) - Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. (71 reviews) - Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. (55 reviews) - Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. (53 reviews) - Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. (51 reviews) - Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. Maria rules **Rating:** 4.5/5.0 stars **Reviewed by:** Leo D. | Field Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Iru?** Kandji support is great and everyone is helpful and responsive. I wrote to Maria for help adding additional product licenses and she was able to get things quoted and added within the day. **What do you dislike about Iru?** Sometimes I think the online solutions to questions could provide a bit more detail. **What problems is Iru solving and how is that benefiting you?** Kandji helps to keep track of everyones computer security and onboarding new people. ### 2. Thoughtful and innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron B. | IT Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Iru?** The direction that Kandji is going in, they innovate thoughtful and creative solutions to problems we don't have yet. Sales team is friendly and cant do enough to help us out. **What do you dislike about Iru?** Honestly, nothing substantial i dislike, more just tweaks, I give them feedback and they take it onboard. Its great! **What problems is Iru solving and how is that benefiting you?** Making managing our devices so much easier and hassle free for my team and our users. ### 3. I Like Kandji and the way they are going **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Technical specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Iru?** Kandji is super easy to use MDM forr apple devices and thier support is quick and freindly. **What do you dislike about Iru?** Kandji does not support other OS beside Apple (MacOS, iOS). **What problems is Iru solving and how is that benefiting you?** Easy device managment and monitoring tool for all Mac. ### 4. Kandji is king! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Iru?** We moved from Jamf to Kandji about 3 years ago. The transition was easy and managing our 900+ mac devices has never been easier. Kandji's blueprints make it really easy to set up base builds and manage software with our different account and creative teams. **What do you dislike about Iru?** I really don't have much negative feedback as they are constantly improving the platform and adding new features to make our Admin's job easier. **What problems is Iru solving and how is that benefiting you?** We have had tremendous growth over the past few years and have doubled the amount of devices we manage. Being able to use their tools to update and manage our macs has been instrumental. ### 5. Kandji is great value! **Rating:** 5.0/5.0 stars **Reviewed by:** Grayson J. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Iru?** Kandji is super simple and easy to get up running. Their use of auto apps to keep all your apps up to date is an amazing time saver! **What do you dislike about Iru?** Kandji can some times be lacking the same features of competitor MDMs but they have been pretty good at either impmenting them or putting them on a road map. **What problems is Iru solving and how is that benefiting you?** Kandji helps us mangemange our Mac fleet of 1000 devices. ### 6. One of the worst companies in Enterprise SaaS **Rating:** 0.5/5.0 stars **Reviewed by:** Alexander C. | Co-Founder & CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Iru?** Kandji is easy to setup and deploy initially with good integrations to other tools like ABM and Okta. **What do you dislike about Iru?** Kandji is the first vendor I have ever seen (out of hundreds of renewal conversations) to threaten litigation during a renewal conversation. Their approach to the customer feels deeply adversarial and hostile in all situations - from support through to renewal. The product routinely has show stopping bugs that close to nullify its value - such as OS upgrades not being enforced on Apple Silicon devices (as of 26th September 2024). **What problems is Iru solving and how is that benefiting you?** Kandji is responsible for enforcing our device security across our MacOS device fleet. ### 7. Recommended Apple device management platform **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2025 **What do you like best about Iru?** Kandji is a great Apple device management and security platform with many great features. **What do you dislike about Iru?** Must sync paid app with Apple business Manager to Kandji. **What problems is Iru solving and how is that benefiting you?** Kandji is helping us to monitor and cnofigure all of our company Apple devices. ### 8. Excellent MDM solution for the Apple ecosystem **Rating:** 4.5/5.0 stars **Reviewed by:** Danny H. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Iru?** It is simple to set up and operate, especially with an ABM account, which ensures laptops come preconfigured. Connecting to our IDP for laptop accounts via SSO is a smooth process. Kandji's Support team is highly responsive and often resolves issues or questions directly in the chat box. Kandji also provides regular updates, effectively communicated through Slack, email, etc., so administrators are informed about new options and OS updates for users. Since adopting Kandji, our team has reallocated time to other IT areas by leveraging zero-touch deployment, lift-off, self-service, and other functionalities. **What do you dislike about Iru?** I would appreciate more comprehensive patch management for third-party applications. Additionally, the passport sync feature with Google could be significantly enhanced by incorporating the ability to use MFA with security keys. Improved alerting capabilities based on activity would also be beneficial. **What problems is Iru solving and how is that benefiting you?** Kandji helps us manage, secure, and support our macOS device fleet while enabling zero-touch deployment. It enhances our ability to support users and effortlessly enforce the security measures needed for compliance. ### 9. Easy to Use, Packed with Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Iru?** Kandji’s user-friendly interface and sleek design make it easy to navigate, even for first-time users like myself! **What do you dislike about Iru?** One area where I think Kandji could improve is the search function. There are times when I can't get the results I need with the filters currently available. **What problems is Iru solving and how is that benefiting you?** Kandji takes the hassle out of managing and securing a large number of devices. It automates things like updates, and app deployments, making everything run smoothly and without much effort. ### 10. Great tool for security compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Iru?** It's a supportive tool for Apple devices, it gives automated notifications for updates required for each app that is required. great device management software. **What do you dislike about Iru?** Just that every time I restart my MacBook, kandji asks to log in separately. **What problems is Iru solving and how is that benefiting you?** Slack, google chrome, google drive and also notifies me to restart my MacBook every week. ### 11. Kandji MDM works perfectly in our eco system **Rating:** 5.0/5.0 stars **Reviewed by:** Ed H. | IT Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Iru?** I like Kandji MDM it is easy to use sync with Google Workspace and works perfectly. **What do you dislike about Iru?** I don't like that it is build for Apple only. **What problems is Iru solving and how is that benefiting you?** Sync with our Google Workspace infrastructure ### 12. Kandji rocks! **Rating:** 4.5/5.0 stars **Reviewed by:** Jason J. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Iru?** Kandji has provided us with a secure and easy to use platform to manage our estate from and the support team around Kandji are what I believe sets them apart from other vendors. **What do you dislike about Iru?** At this moment, I cannot think of something I don't like. I think I am frustrtated that I don't get more time to spend on the platfrom. **What problems is Iru solving and how is that benefiting you?** Security, asset management, builds - It really allows us to keep track of our estate and manage them efficiently. ### 13. Great tool for small teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | Information Technology Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Iru?** Kandji made it easy for our small IT team to effectively manage devices for over 50 employees. It was a streamlined process to ensure devices were meeting SOC2 compliance requirements. **What do you dislike about Iru?** The only negative to Kandji was its lack of windows device support. **What problems is Iru solving and how is that benefiting you?** Easy to use plug and play solution for MDM. Made SOC2 compliance easy. Helped keep inventory for a completely remote team. ### 14. Kandji is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Brady W. | Senior IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Iru?** The easy to use UI and seamless experience for employees. Plus their support team is the best! **What do you dislike about Iru?** Community support isn't as well built out but it is to be expected for a newer product. Smart groups is something that I wish they had but they have similar features that work. **What problems is Iru solving and how is that benefiting you?** Keeping our devices secure while improving the employee experience! ### 15. Easy Mac MDM **Rating:** 4.5/5.0 stars **Reviewed by:** Drew H. | Director of Information Security, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Iru?** Overall I like that Kandji integrates well with Apple Business Manager and Identity Providers to make it a seamless process to onboard users into a managed Mac OS experience. It was easy to implement the solution even with existing devices that weren't in ABM. The Auto Apps are very helpful to keep common applications up-to-date. Support is very eager to assist with chat, and they have a chatbot that helps find documentation quickly. All functionality is in a single portal, and configuring devices is really simple with blueprint. The reporting features are really handy ways to get into the portal frequently to see what apps are installed. I check on devices very often. Aerts are easy to track. **What do you dislike about Iru?** Unfortunately the Kandji agent does not support MFA with FIDO2 hardware keys for logins, so it requires additional purchases from Identity Provider to add this capability. There does not yet exist a local admin password randomization feature to make it so each device has a unique local password. **What problems is Iru solving and how is that benefiting you?** Kandji makes deploying software easy, and it keeps device configuration in line with known benchmarks and standards. ### 16. A perfect MDM solution for our entire business ensuring end-to-end control **Rating:** 5.0/5.0 stars **Reviewed by:** Fred S. | Co-Founder & Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Iru?** Kandji is user friendly for both administrators, end users and the entire team. By using Kandji we've taken control of our Apple devices (100% of the teams devices). **What do you dislike about Iru?** There is little to dislike about Kandji. We've tested every major Apple MDM in the market and Kandji was above and beyond the best fit for our needs and by far the most versatile. **What problems is Iru solving and how is that benefiting you?** Our team is distributed accross the UK, Europe & further afield. Using Kandji, we've taken control of our Apple estate, the primary device every team member uses to do their work. Using Kandji, we enforce software updates, restrictions on guest accounts, the rollout of applications and most importantly, single sign-on using our Google Workspace Directory as the authentication method. ### 17. Great Apple MDM with many features and goos support. **Rating:** 5.0/5.0 stars **Reviewed by:** Guy R. | Helpdesk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Iru?** Easy to use and gives you alot of control over your Apple devices. **What do you dislike about Iru?** Need to mute some of the alerts that are irrenlvants. **What problems is Iru solving and how is that benefiting you?** Allow us to easy monitor and remotely configure all of our Macbooks in our company. ### 18. Kandji Out of the box MAC MDM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Iru?** Out of the box nature of conifurations great for small teams with lots to manage **What do you dislike about Iru?** Less support for complex integrations and its a newer product so less community of problems that have been solved already **What problems is Iru solving and how is that benefiting you?** Passport and and ease of use. ### 19. Kandji is a great MDM for company with Apple devices **Rating:** 5.0/5.0 stars **Reviewed by:** Emma W. | Helpdesk Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Iru?** Kandji is easy to use with a many great features to manage app and monitor Macbooks. **What do you dislike about Iru?** Support for WindowsOS for hybrid comapny. **What problems is Iru solving and how is that benefiting you?** Assit in managing and monitoring all of our comany Macbooks ### 20. A simple yet powerful tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Markus S. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Iru?** We have been using Kandji for over two years for the administration of our employees' MacOS devices. Since our employees work remotely, sometimes from home, we as IT never see the devices. Thanks to Kandji, we can provide new employees with new, fully configured MacBooks directly from Apple without ever having to handle the devices ourselves. The software on the devices is always up to date and we are able to provide our employees with a selected pool of software via self-service. Kandji also provides us with significant added value in terms of security. Certain settings such as FileVault can be centrally enforced by us and we have a good overview (with warnings) of options set by employees. The integration with Apple is seamless and the Kandji interface is simple and clear. Nevertheless, many functions are available with a high degree of detail. You can easily add your own applications. Kandji is an enrichment for our company in many ways. **What do you dislike about Iru?** I can't think of anything negative. Our needs are fully covered. **What problems is Iru solving and how is that benefiting you?** Easier administration of end devices, overview and control of software versions, overview and monitoring of settings from a security perspective. ### 21. User friendly MDM with great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel R. | Production IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Iru?** Kandji has proven to be exceptionally user-friendly during migration, device enrollment, and policy management processes. Kandji's immediate deployment of policy changes eliminates uncertainty regarding successful implementation on devices. Moreover, its flexibility with multiple blueprints tailored to our diverse operational requirements allows seamless device reassignment while ensuring essential security measures are upheld. Additionally, the responsive chat support makes it straightforward to resolve any issues promptly, further enhancing our experience with the platform. **What do you dislike about Iru?** We have not encountered any issues or downsides with Kandji during our experience. **What problems is Iru solving and how is that benefiting you?** Kandji has effectively addressed several key business challenges for us. Firstly, its intuitive interface has simplified the training process for our helpdesk, leading to cost efficiencies. Secondly, Kandji has enabled us to manage secure content and maintain compliance with stringent studio requirements seamlessly. ### 22. Couldn’t be happier with the service they provide **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Iru?** We’ve been incredibly impressed with Kandji and couldn’t be happier with the service they provide. Their platform’s performance is top-notch, making device management smooth and efficient. It's clear that they've built a product that prioritizes both ease of use and robust functionality. What stands out even more is their customer support. Any time we've had a question or needed assistance, their team has been responsive, knowledgeable, and genuinely eager to help. It's rare to find a company that excels in both performance and customer service, but Kandji has exceeded our expectations in every way. We highly recommend them to anyone in need of a reliable and high-performing solution. **What do you dislike about Iru?** Nothing at all, they have been exceptional. **What problems is Iru solving and how is that benefiting you?** Management of all of our company devices. ### 23. Easy to set up, use and manage. **Rating:** 4.0/5.0 stars **Reviewed by:** Simon B. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Iru?** Kandji makes management of an Apple device fleet very simple and streamlined. Easy to use and integrates really well into our environment and is the easiest Apple MDM solution I have used yet. Their customer support is very quick to answer any problems I have when their chat bot isnt able to and for the worst case of a stolen Mac or iPad, I can easily quickly log in and remotely erase and lock down the device. The self service aspect of Kandji is also great by using Apple Business Manager to buy app licenses and using the Kandji admin console to apply apps to specific blueprints for easy rolling out of users and enforcing of updates to make sure security patches are installed. **What do you dislike about Iru?** Now and again ive had devices lose the ability to sync to the MDM server but very seldomly, reinstalling the Kandji agent is very easy though. **What problems is Iru solving and how is that benefiting you?** Making sure the users are using their Macs correctly as installed apps can be seen from the console. Keeping data secure (lock down the Mac in case of theft.) Internal app provisioning and security enforcement. ### 24. Kandji - A seamless experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Iru?** I like that Kandji can seamlessly integrate with our already existings systems and our end users are not bogged down with any extras that need to be taken into consideration. We set it on our end and that's it! **What do you dislike about Iru?** There could be more flexibility in user/device grouping for blueprints, but all in all Kandji does not have much to dislike. **What problems is Iru solving and how is that benefiting you?** It solves the problem of establishing a good MDM for our laptops from box open to first day and forward. ### 25. If you live in the Apple ecosystem, there really isn't a comparable product to Kandji! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew G. | Manager, IT Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Iru?** Kandji has been amazing to work with. There UI is clean and modern and relatively straight-forward. Any time we've encountered a unique scenario that wasn't straight forward, it was easy to connect to their support team and they were always quick to help and were extremely positive in their demeanor. **What do you dislike about Iru?** The online reporting is still in its infancy so it's not great. Sometimes trying to put together information and have a great understanding of our ecosystem on the whole in terms of devices that are aging out or software usage isn't as accessible as I'd like. Also, they're pricing is a premium/luxury pricing. It's worth it but it's something to consider depending on where your business is. Other products are quite a bit cheaper but you do need to weigh what your time is worth. **What problems is Iru solving and how is that benefiting you?** Our big challenge was managing devices on turnover and upgrades. We really needed a platform that would allow us to easily manage access to devices even if employees were no longer accessible. ### 26. Solid product with fantastic support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Iru?** Kandji's Customer Success and Solutions Engineering teams are absolutely fantastic - as an IT Manager, our Kandji support reps are by far the most supportive I've experienced from any SaaS platform I've ever worked with. **What do you dislike about Iru?** The differences between Blueprints and Parameters can be confusing, and cause difficulty in configuration. User management becomes difficult, specifically in regards to archiving former employees and cleaning up licenses. Fairly easy to use and navigate once you get the hang of it, but the learning curve is steeper than expected. **What problems is Iru solving and how is that benefiting you?** Mobile Device Management, Apple device configuration, data retention, etc. ### 27. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Iru?** It is a product that works well, and we have not experienced any limitation of features missing in managing our endpoints. We have had very little issues and the support is really top notch. I've also really liked the interaction with the sales team. There was no lenghtly meetings to aquire pricing and the team were able to give me the information I needed to be able to make a decision. **What do you dislike about Iru?** I wish they supported other operating systems like Windows & Android. **What problems is Iru solving and how is that benefiting you?** We wanted device trust with authentication with Okta, and Kandji enabled us to get this working with ease. ### 28. Amazing Experience with renewing our contract with Kandji **Rating:** 5.0/5.0 stars **Reviewed by:** Colton D. | It Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Iru?** The quick support and turnaround when it comes to issues within our enivironment **What do you dislike about Iru?** Maybe some of the scripts that run are either too hard to implement or wouldn't benefit our company in the best way **What problems is Iru solving and how is that benefiting you?** security and compliance ### 29. Kandji great choice when it comes to Apple MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Anna T. | BI Specialist, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Iru?** Easy to use, friendly UI, App control, Monitoring. **What do you dislike about Iru?** Whould be great to see support in more applications. **What problems is Iru solving and how is that benefiting you?** Asisist in monitoring and collecting data on macbooks ### 30. Kandji support is excellent for growing teams managing macOS at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Iru?** Kandji Support is excellent for fast growing teams in Enterprise **What do you dislike about Iru?** Some reporting features are unavailable/limited **What problems is Iru solving and how is that benefiting you?** We use Kandji to offer us a best-in-class solution for managing macOS at scale, and to keep our end-points updated so we alight with our Security standards ### 31. I really like Kandji MDM and its features **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Helpdesk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Iru?** I like the simplisist UI with all the great features it offer for a good price **What do you dislike about Iru?** It is MDM for managing Apple devices only **What problems is Iru solving and how is that benefiting you?** Monitoring all company's Macbooks with OS version control and Apps control. ### 32. Good MDM for Apple device management in SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Jack S. | IT Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Iru?** Kandji is easy to use with a friendly UI and good features **What do you dislike about Iru?** Would be great to see an end of warranty field **What problems is Iru solving and how is that benefiting you?** Managing all of our company Macbooks in one place. ### 33. Perfect Solution for Managing MacBooks in Education **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Iru?** After trying multiple solutions, I finally found a software that makes managing MacBooks in our district both efficient and user-friendly: Kandji. As a tech administrator, ease of use and reliability are paramount, and Kandji delivers on both fronts. **What do you dislike about Iru?** I wish it were easier to locate the settings that need adjustment. **What problems is Iru solving and how is that benefiting you?** One standout feature is its automation capabilities. Kandji can handle regular maintenance tasks automatically, from software updates to enforcing security policies, which is incredibly valuable in an educational setting with multiple devices and users. The centralized dashboard provides a clear overview of all devices, and the real-time reporting tools make tracking the status of each MacBook simple and effective. ### 34. Apple MDM that provides an Apple-like experience **Rating:** 4.5/5.0 stars **Reviewed by:** Aadam F. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Iru?** Super easy to migrate from previous MDM, support is excellent, users have complimented the UI/enrollment process. **What do you dislike about Iru?** Some inconsistencies with wiping our older devices, and can sometimes be difficult to find exact settings inside of library items like Restrictions. **What problems is Iru solving and how is that benefiting you?** Enrolling devices into ABM, installing apps, applying policies, etc., to better our onboarding/offboarding processes, improve security, properly manage company assets, and assist us in providing a remote-friendly working environment ### 35. Kandji is a great choice when it comes to Apple device management. **Rating:** 5.0/5.0 stars **Reviewed by:** Leo C. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Iru?** Kandji is user firendly and easy to use and manage. **What do you dislike about Iru?** Native support in more applications on the Library **What problems is Iru solving and how is that benefiting you?** Arange all devices in one place with apps and policies control. ### 36. Smart way to manage Apple Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. | Director of Infomation Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Iru?** Kandji is a powerful tool for managing and protecting Apple Devices. Through it easy to operate interface Admins can develop templates or BluePrints from a library of controls. Along with management, you can also authenticate users via Microsoft Entra ID and protect the OS from malware via their EDR service. **What do you dislike about Iru?** At this time I do not have any dislikes. **What problems is Iru solving and how is that benefiting you?** Problems resolved: Management of the Apple Devices ### 37. Great MDM for Apple devices **Rating:** 5.0/5.0 stars **Reviewed by:** James J. | Sys Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Iru?** Kandji is a important tool in manage and monitor company Apple devices. **What do you dislike about Iru?** Kandji should add support for Linux and Windows. **What problems is Iru solving and how is that benefiting you?** Helping managing and monitoring Apple devices. ### 38. The overall best MDM solution for most of the SMB's working with MacOS/iOS and related **Rating:** 5.0/5.0 stars **Reviewed by:** Vasily S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Iru?** Kandji is simply excellent. From implementation and integration to daily use, it is very simple to use. It takes your traditional MDM and makes it more powerful and then simplifies it. The automation built directly into the solution, along with the built-in compliance tools, is a game changer for system administration. Many of the major applications in use today are automated, and they make reporting a breeze! Additionally, the support is spectacular! **What do you dislike about Iru?** In our case, the only thing that could be better is the ability to use Kandji to manage Windows devices. **What problems is Iru solving and how is that benefiting you?** Reducing the effort in managing the daily routine in basically everything (policy, application updates, reporting, etc) ### 39. Overall a really powerful solution **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick S. | Head of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Iru?** Probably my favorite part of Kandji’s offering is the onboarding options for new users. I really like the ability to have the employee sign in with their credentials to ensure it is an authorized user, removing unnecessary onboarding screens from employees (or enforcing specific option selection) to make the experience less overwhelming. I also particularly like how it can be configured to full screen, shows what is being installed for the user, the status, so that the end-user clearly understands what is happening. It then gives them options to learn more. Kandji also has fairly frequent updates and they do a really good job of announcing these (via slack, email, etc) so that I as an administrator know about new options, OS updates that have been released that will be pushed to my users, etc. Though most end-users at my org have full admin access and can install whatever they like, having the internal/self-service app store makes it easy for us to purchase apps and make them available to users, as well as showcase apps that we use internally so new users can find and install them easily. This is further enhanced by their wide range of auto-apps that makes apps not available through the app store available and updatable without work on my end. Their support is responsive and they have a Github repo of scripts that can be used to perform common things admins need to do to extend the functionality the software already has. **What do you dislike about Iru?** The only thing I dislike about Kandji is their minimum user count. I've rolled this software out at two startups and ideally I would like to roll out out when the organization is as small as possible, because deploying an MDM solution to any group is a bit difficult (especially if it adds restrictions). I would like MDM to be one of the first things a company deploys and the minumum user count makes it a hard sell. **What problems is Iru solving and how is that benefiting you?** We purchased this primarily for security/compliance reasons in order to meet the requirements of audit frameworks, but the user-enablement features of this solution make it something we're glad to pay for. ### 40. Easy Mac management, improves your Security and saves you time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Shai A. | IT Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Iru?** Kandji makes your Mac management tasks very easy to complete. Everything you need to configure is right there at the UI, no need to install software, or sign PKGs. Many of the Core apps are already built into the AutoApps library, so you can add them and make sure they are up to date on your fleet. Okta is well integrated into the admin console, as well as in the User enrollment and Login (Passport) window. Even Okta's Device Trust is supported and easy to configure. Operating systems upgrades are also present, no need to run scripts - just set the date and version, and Kandji will enforce it. Kandji's Support team is super responsive and most of the time will resolve the issue/question inside the chat box! Migrating to Kandji from Jamf was quick and easy, and was completed in half the time we first planned. The product team does listen to the customer, and improve features when I ask for them. **What do you dislike about Iru?** There are no email notifications. Slack notifications are limited. Reporting can be improved. No dashboards or visual representation of data - especially if you come from Jamf and used to their view. **What problems is Iru solving and how is that benefiting you?** From demoting user rights to okta sign in, software upgrades (aka patch management) and OS upgrades. Kandji saves me time and money. ### 41. Top notch MDM solution for managing Apple devices **Rating:** 4.5/5.0 stars **Reviewed by:** Thrasyvoulos K. | Co-Founder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Iru?** It's very easy to create custom configurations for devices and assign them to people based on profile attributes. **What do you dislike about Iru?** The UI for inventory management is not ideal, but it improved a lot recently with the Prism addition. **What problems is Iru solving and how is that benefiting you?** Kandji is allowing us to manage, configure and secure employee laptops. We are currently using only Apple products and Kandji offers an excellent admin experience focused on apple devices. ### 42. Best Apple device management I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Iru?** Apple device management that is easy to use with friendly UI and great support. **What do you dislike about Iru?** It doesn't support Microsoft Windows OS. **What problems is Iru solving and how is that benefiting you?** Apple device management and control over apps ### 43. Best MDM experience **Rating:** 4.5/5.0 stars **Reviewed by:** Toufik A. | Cybersecurity and Compliance Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Iru?** UX/UI, ease to use and deploy, useful features for device management, malware detection **What do you dislike about Iru?** the pricing plan could be more flexible :) **What problems is Iru solving and how is that benefiting you?** We use Kandji to ease SOC2 compliance. ### 44. Good Software to Manage IT devices and software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Iru?** Kandji is a great MDM solution for businesses that rely on Apple devices. It’s easy to use, packed with useful features, and offers solid security. Their customer support is also reliable. **What do you dislike about Iru?** The only downside is that it’s strictly for Apple devices, and the pricing might not suit everyone. If your company is all-in on Apple, it’s definitely worth considering. **What problems is Iru solving and how is that benefiting you?** It help us manage company apple devices and softwares ### 45. Exceptional MDM solution for Mac devices **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle Y. | Global Manager of IT, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Iru?** Kandji was introduced on to the organization a little over a year ago and it has resolved many issues Meraki had. The onboarding team created a custom solution which allowed us to migrate over fleet of devices to Kandji with a 100% success rate. If you are looking for a MDM solution that is reasonably priced, intuitive, and up to date Kandji would be my recommendation. Since the adoption of Kandji, the team has been able to allocate their time to other areas of IT by utilzing zero touch deployment, lift-off, self-service and other functionalites. **What do you dislike about Iru?** Kandji provides alerts and I have not quite figured out how to mute or resolve some of the automated alerts that pop up. **What problems is Iru solving and how is that benefiting you?** The solution allows my team to manage devices across the various remote offices around the world while meeting compliance requirements. It has also improved the onboarding experience. ### 46. The perfect MDM for a fledgling Mac admin. **Rating:** 4.0/5.0 stars **Reviewed by:** Grant R. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Iru?** Their Customer Support team have been fantastic. They've been super helpful whenever I've had an issue. They even followed up on a ticket I created, informing me that the issue had (finally) been resolved after 18 months. **What do you dislike about Iru?** I would prefer that new features are added to the base subscription and not paywalled. **What problems is Iru solving and how is that benefiting you?** Fleet compliance. Prior to Kandji, we would provision MacBooks for users, but after the onboarding we had no way to continue to enfore our policies. Since rolling out Kandji to our fleet, we have been able to ensure our users are keeping their devices up to date and in policy. ### 47. Very great experience for the last couple years **Rating:** 4.5/5.0 stars **Reviewed by:** Denise M. | Executive Admin assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Iru?** It helps keep track of all devices. Easy to access and make changes. **What do you dislike about Iru?** No dislikes that I have come across. I feel it is very user-friendly **What problems is Iru solving and how is that benefiting you?** Easy way to keep track of all of our devices its very beneficial and easy to access. ### 48. Great MDM Tool for Apple-Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Malte S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Iru?** IT's very easy to use, cause Kandji already implemented the Auto-App Update function. This makes it easyier for Admins. The Customer Support is always friendly **What do you dislike about Iru?** Nothing, everything is fine. Maybe the integration for scripts in the user-library. **What problems is Iru solving and how is that benefiting you?** MDM with Apple devices for a fair pricing ### 49. Useful Product for Organizational MDM needs **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander M. | Information Privacy and COmpliance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Iru?** I think the overall security posture is what we like best about this product. Their security team is great to work with in ensuring that the data that is stored or collected meets both the needs of industry standards, but also the customer. They stay up to date with maintaining SOC2 compliance, and building out their product roadmap. **What do you dislike about Iru?** Sometimes the program can become laggy in the user interface, and this product is exclusive for Mac OS devices. It would be great if we could roll this out to windows devices as well. **What problems is Iru solving and how is that benefiting you?** Mobile Device Management on Organizational owned devices.We would like to see it help us with BYOD devices in the future. ### 50. Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Peter M. | LiveOps Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Iru?** Kandji simplifies our management processes and saves us a huge amount of time. It's an incredibly powerful tool **What do you dislike about Iru?** We can't manage out windows machines with Kandji, I wish we could:( **What problems is Iru solving and how is that benefiting you?** Keeping deivces compliant and secure ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?open_modal_url=%2Fproducts%2Firu%2Fwishlists%3Fhost_path%3D%252Fproducts%252Firu%252Freviews%253Fpage%253D10&source=sticky_header_pin&page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+19%3A05%3A11+-0500&secure%5Bsession_id%5D=87138b03-6091-4f79-af63-0151d0cc1546&secure%5Btoken%5D=90fdfa069e05f1df1049fbb46567808af7a7960b6f7591c8a91f253d1b273695&format=llm_user) ## Iru Integrations - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Lumos](https://www.g2.com/products/lumos/reviews) - [Malwarebytes for Teams](https://www.g2.com/products/malwarebytes-for-teams/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,232 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (257 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (210 reviews)