Iru Reviews & Product Details

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

Product Website

Seller

Iru

Discussions

Iru Community

Languages Supported

English

Product Description

Kandji allows you to effortlessly configure and enforce advanced macOS security parameters with just a few clicks. Continuous endpoint monitoring and auto-remediation make staying in compliance a breeze.

Overview by

Cait McClenny

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Iru Media

Compliance that scales with your company: Iru AI translates frameworks into tailored controls and step-by-step tasks, mapping due dates and maintaining live evidence as your company evolves.

Unified endpoint management and security: Provision work-ready devices with the right apps, settings, and security controls. Use intelligent automation to keep your team productive across Apple, Windows, and Android.

Truly passwordless workforce identity: Nothing to remember. Nothing to steal. Iru delivers workforce identity & access management that pairs stronger security with a dramatically better user experience.

Kandji is now Iru. We’re expanding the magic of Kandji to an AI-powered platform that unites identity & access, cross-platform endpoint security & management, and compliance automation.

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Arash M.

Analyst

Small-Business (50 or fewer emp.)

3/21/2025

"Recommend it!"

4.5/5

What do you like best about Iru?

The platform is easy to use, especially with blueprints that simplify setup. Plus, their customer support is responsive and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about Iru?

We haven’t used it for very long yet, so there may be things that come up over time. Review collected by and hosted on G2.com.

Wojtek G.

IT Support Officer Mac

Mid-Market (51-1000 emp.)

2/27/2025

"Kandji – Straight forward solution for every MDM needs"

4/5

What do you like best about Iru?

Kandji MDM is an outstanding solution for mobile device management. Its powerful blueprints allow for seamless configuration and automation, ensuring consistency across all devices. The Assignment Maps feature simplifies device grouping and policy application, making management easy for teams of any size. What’s more, it’s incredibly easy to start using, even without any prior MDM experience. Overall, Kandji is user-friendly, efficient, and reliable, with features that greatly enhance device management. Review collected by and hosted on G2.com.

What do you dislike about Iru?

While Kandji MDM is a solid solution, there are a few areas that could use improvement. One of the biggest challenges is the lack of sufficient training materials. While the platform is intuitive, more in-depth resources would be helpful, especially for teams new to MDM. Specifically, there aren’t enough real-life examples or step-by-step guides on how to effectively set up new Assignment Maps. This can make the learning curve a bit steeper for users who aren’t familiar with device management systems.

Another feature that's noticeably missing is the ability to group libraries under blueprints. It would be incredibly useful to have more flexibility in organizing and managing device settings and applications in a more structured way within blueprints. Overall, while Kandji is powerful, these areas of improvement could help make the platform even more user-friendly and efficient. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

What I really like about Kandji MDM is how it solves some of the biggest headaches in device management. For instance, the activation lock bypass is a game-changer. It makes managing devices so much easier, especially when you need to quickly reset or repurpose a device without any hassle. The same goes for the recovery lock—Kandji handles it seamlessly, so there’s no disruption in getting devices back up and running.

I also love how easy one-touch deployment is. I can set up multiple devices at once, applying all the necessary configurations in just a few clicks. It saves me so much time, and I know everything is set up correctly every time.

And when it comes to security profiles, Kandji really shines. The ability to apply custom security settings across devices gives me the confidence that everything is secure and compliant with our policies. It’s these features that make Kandji such a reliable and time-saving tool in my day-to-day management of devices. Review collected by and hosted on G2.com.

David K.

IT Director : Help Desk and Media Services

Mid-Market (51-1000 emp.)

12/12/2024

"Kandji - simple, straightforward yet adaptable."

4/5

What do you like best about Iru?

Kandji has been very easy to adapt and configure to meet our institutional needs. We went from a zero MDM enviornment to this with very useful implementation meetings from the Kandji team. We have been set for 2+ years now, and it has proven to be a low touch product in that we almost set it and forget it for periods of time. Customer support via chat has been wonderful as well. Most every question or issue we have had was able to be resolved within minutes as opposted to having to go down the ticketing path. Review collected by and hosted on G2.com.

What do you dislike about Iru?

We have not found a great configuration setup as of now to manage our Mac computer labs with multi user devices. Kandji does not have anything right out of the box to help us configure that. Still a work in progress on our end, and not sure if any competators offer this or not to be honest. I am also not looking forward to moving all of my traditional "blueprints" to the new model they have. Review collected by and hosted on G2.com.

Kevin I.

Cybersecurity & Infrastructure Manager

Mid-Market (51-1000 emp.)

3/8/2022

"Kandji has been amazing!"

5/5

What do you like best about Iru?

The ease of pushing updates and keeping every Mac in our organization on the same baseline image. We can better control security, how long it takes to setup a new Mac, and provide much better service to our Mac users. The customer support and our account team have been great and respond quickly. They go above and beyond for helping us fix issues. Review collected by and hosted on G2.com.

What do you dislike about Iru?

It could use more included apps out of the box. Have to custom script most apps, but it's not a difficult process. That's really about the only complaint we've had. Review collected by and hosted on G2.com.

Recommendations to others considering Iru:

Just do it. It's much more simple than JAMF, it's created by Mac Admins who understand the pain points, it's easy to setup and just works. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

It has lowered the amount of time it takes us to image and produce a new machine. We're now able to keep all users on the same Mac image and not have a wide variety of different OS levels. Much better security. No more users being admins. Review collected by and hosted on G2.com.

Pranjal N.

Linux Administrator

Mid-Market (51-1000 emp.)

4/25/2025

"A very helpful tool"

5/5

What do you like best about Iru?

What I like best about Kandji is its seamless automation and zero-touch deployment for Apple devices. The interface is intuitive, Auto-Apps simplify app updates, and security features are robust. Plus, their customer support is top-notch—quick, helpful, and knowledgeable. It’s a powerful all-in-one solution for Mac fleet management. Review collected by and hosted on G2.com.

What do you dislike about Iru?

While Kandji is a strong Apple MDM solution, a few things could be improved. The pricing is also on the higher side for smaller teams. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji is solving the challenge of managing and securing a growing fleet of Apple devices across our organization. It simplifies onboarding with zero-touch deployment, ensures compliance with automated updates and security controls, and centralizes app management. This saves us hours of manual work, reduces risks, and improves employee productivity. Review collected by and hosted on G2.com.

Felix T.

Senior IT Support Specialist II

Enterprise (> 1000 emp.)

12/5/2024

"Kandji est le MDM le plus précieux que j'ai utilisé jusqu'à présent."

5/5

What do you like best about Iru?

Kandji is easy to use and to operate. The Self Service feature is excellent and easy to manage. Deploying Kandji was easy during the trial period and I was able to replicate the most important aspects of our JAMF instance in 4 days. Managing configuration profiles, scripts, and profile deployment is simple and effective. The solutions engineering team was a great support with the integration of certain scripts meeting specific needs. Compared to JAMF, Kandji allows for significantly more productivity with fewer administrators. We managed to migrate 1200 devices in 1 month with the migration agent. I use Kandji every day and with the integration to Okta, our inventory remains well organized and assigned to users. The technical support is efficient and quick if ever there is anything that blocks. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Be able to assign smart lists to library objects such as scripts, configurations, or applications. Review collected by and hosted on G2.com.

Alex C.

IT Manager

Mid-Market (51-1000 emp.)

12/5/2024

"Highly Recommended!"

5/5

What do you like best about Iru?

After migrating to Kandji from another reputable macOS MDM provider three years ago, we’re glad we made the switch. The implementation process was seamless. Kandji allows us to handle most of our device management policies seamlessly, ensuring compliance with CJIS, FedRAMP, and NIST standards. One of the standout features is its auto-app management capabilities—we no longer need to spend significant time uploading packages to keep apps updated. We have directory integrations with Entra ID which is a plus. Additionally, Kandji’s customer service has been exceptional. Every agent we've worked with has been highly knowledgeable, proactive, and quick to respond, making our experience consistently positive. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The main issue I've experienced with Kandji is related to OS updates. We've encountered numerous instances where Kandji notifies users that an OS update is available, but the update fails to install, leaving the user stuck in a loop. This problem has occurred repeatedly. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji enables us to efficiently deploy updates and policies. With a small IT team, we can leverage Kandji to implement security initiatives and, importantly, drop-ship laptops that are ready to be configured right out of the box. This boosts employee productivity by allowing them to start working immediately. Review collected by and hosted on G2.com.

Andy K.

Senior Director, Infrastructure

Entertainment

Mid-Market (51-1000 emp.)

12/9/2024

"Best Mac MDM solution"

5/5

What do you like best about Iru?

After transitioning from Fleetsmith, which unfortunately stalled in innovation after being acquired by Apple, we were on the hunt for a robust and forward-thinking MDM solution—and that’s when we found Kandji. From day one, the ease of implementation stood out; their onboarding team handheld us through every step, meticulously guiding us from testing to full production. Kandji's intuitive Auto Apps and drag-and-drop functionality have made device management and deployments a breeze. The seamless password integration for SSO not only enhances security but also simplifies workflows. Its ease of use for customizing and deploying apps and scripts has been a game-changer, giving our team the flexibility and control we needed. Beyond that, Kandji is a constantly evolving platform—regularly expanding its Auto Apps catalog, rolling out innovative features, and quickly implementing fixes to stay ahead of macOS changes. It has become an indispensable tool for our day-to-day Mac management. And to top it all off, their world-class support team consistently goes above and beyond, ensuring we feel supported every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Iru?

There are nothing I don't like about Kandji Review collected by and hosted on G2.com.

Angie P.

HR Administrative Assistant

Small-Business (50 or fewer emp.)

4/3/2025

"Kandji is a fantastic tool for managing Macs."

5/5

What do you like best about Iru?

It’s user-friendly, runs smoothly in the background, and makes setup, updates, and security effortless. Customer support has also been excellent, quick, helpful, and super responsive. As a Mac user, I love how seamless and non-intrusive it is. Everything just works! Review collected by and hosted on G2.com.

What do you dislike about Iru?

The features are great, but for small teams or startups, the cost can be a barrier. Review collected by and hosted on G2.com.

Jeffrey K.

Associate Desktop Engineer

Enterprise (> 1000 emp.)

2/7/2025

"Kandji is a great tool for managing MacOS"

4/5

What do you like best about Iru?

Very easy to spin up and start managing devices! We had our environment from our old MDM nearly replicated in just a few days, and ready for migration by the end of our trial. The interface is super intuitive and really brings all the information you want into just a few screens. Review collected by and hosted on G2.com.

What do you dislike about Iru?

They are a younger company, so they are still evolving and adding new features. It's biggest competitor JAMF definitely has many more features, and integrations out of the box. That said, the gap is definitely closing and I look forward to what Kandji will keep offering. Review collected by and hosted on G2.com.