--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 823 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 823 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 823 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. (339 reviews) - Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. (251 reviews) - Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. (173 reviews) - Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. (150 reviews) - Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. (71 reviews) - Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. (55 reviews) - Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. (53 reviews) - Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. (51 reviews) - Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. Simple, Fast Way to See Needed App Updates and Onboard Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I like how simple it is to use and how easy it is to see which applications need updates. It’s also helpful for employees to get up to speed, since it lets us install all of our required software solutions quickly and without much hassle. **What do you dislike about Iru?** Sometimes it’s a little clunky to update apps through the Iru tooltip, so I tend to treat it more like a to-do list and then go in and manually update what needs to be updated. **What problems is Iru solving and how is that benefiting you?** It helps me understand which applications are available to me as an employee, and it also manages regular software updates so I stay compliant. ### 2. Effortless Fleet MDM with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Washington Luiz C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Iru?** I like Iru for its automatic updates, compliance, and security features, which are crucial in managing our fleet. I also appreciate the amount of library apps available, which make implementing tasks like WiFi and printer installs really easy. Once I learned how it works, everything became easy to use. I rate it a 10 out of 10 for recommending to friends or colleagues. **What do you dislike about Iru?** The only complicated thing is the migration, but largely because of the tool we had before that makes Iru install sometimes harder. We used Deeploi and nobody can remove their profile other than themselves. Migration with ABM works in some devices only. **What problems is Iru solving and how is that benefiting you?** I use Iru for MDM of our fleet, solving automatic updates, compliance, and security issues. ### 3. So Easy to Use—App Updates Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Iru?** It's so easy to use. Especially compared to our previous mac MDM solution. It also works really well. Under our previous system we consistently struggled to deploy updates to Keynote/Numbers in a timely manner. We had to rely on on our MSP to package them. Even when they were packaged and deployed on time, our users often couldn't update. Our IT desk admin spent hours in meetings uninstalling apps so users could reinstall via self service. In some cases that didn't work, so we had to temporarily unblock the app store for users. Iru just works. We added the auto app to our library and no one has had to think about it since. We also were able to handle the migration from our told MDM to Iru fully in house. Setting up blueprints and ensuring compliance with various security frameworks is very intuitive. There's a huge catalog of auto apps available, but adding custom apps is super simple too. No additional packaging software required (aside from a profile editor, but that's not strictly needed). **What do you dislike about Iru?** Remembering exactly where each setting is controlled can sometimes get confusing- but the AI support chat agent is very well trained and helpful in these cases. List view customization/filtering options in the admin console is the biggest piece that's missing for me. Several of the fields on a user record are unavailable as a display on the device list view. I would love to be able to instantly see a view of everyone who had installed a certain application or is affected by a specific error message. You can get around this with tagging- but it's annoying if you want to see something quickly and don't plan on re-running the search again. The alerts page shows device name, but not user name, so if i want to reach out to that person i have to go into the device record to see who it belongs to. The over all features make up for small UI annoyances **What problems is Iru solving and how is that benefiting you?** It's ensuring we are in compliance with SOC2 frame work and it allows our users to easily download/install/update approved apps without needing to involve IT or have local admin access. ### 4. Highly recommend Iru to companies who have Mac Users. Small or Large! **Rating:** 5.0/5.0 stars **Reviewed by:** Rodito B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Iru?** For me and our company, the most useful feature is that all our Mac users can access a Company Portal to self-service approved apps. It also provides a one-stop view of all our Mac devices, which makes it much easier to manage everything in one place. **What do you dislike about Iru?** I honestly don’t have anything to dislike about Iru. We’ve been using it since it was Kandji, and I only have good things to say about the company. **What problems is Iru solving and how is that benefiting you?** Mac device management. ### 5. Great User Experience with Clear Service Visibility and Access Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Director, Finance and Vendor Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Iru?** The user experience is great. It gives users clear visibility into their services and helpful insight into what access they currently have, as well as what they may need to request. **What do you dislike about Iru?** Overall my experience has been great. I do not have any negative items to note. **What problems is Iru solving and how is that benefiting you?** Device management and administration ### 6. Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Iru?** I like the ease of use, quick support and growth into windows devices **What do you dislike about Iru?** it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well. Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. **What problems is Iru solving and how is that benefiting you?** Our biggest concern is security for lost/stolen devices so being able to lock the devices and protect our data is big. Secondly, ease of use in managing our fleet. the more auto apps the better for day to day management and onboarding. ### 7. An MDM with a Fast, Intuitive WebConsole That Simplifies Apple Device Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Iru?** What I like best about iru is the ease of use interface that is the iru WebConsole. everything is laid out in a logical fashion, so that an administrator can quickly find and get to, 90% of the tasks that they need to just after logging in.The webconsole is fast to load, and navigating through it is quick and effortless. iru also allows me to group devices into filtered views, so that i can quickly navigate to groups of users to view information on each group/ department, and in their individual records i can see their activity, current state of connectability, and what applications are assigned to each device, helping to remediate issues faster. Support is also robust, with chat support being easy to connect to an Agent and get help right away when I need it. I definitely feel like the value of the product and my ROI are equal. **What do you dislike about Iru?** My only two downsides to iru are the Device limit being in packs of 25, and not in smaller increments such as five or ten. Our organization is not that large, so we are more adept at having to add smaller amounts of users than large amounts. My other concern is that iru, in adding features and other capabilities, may not remain core to what makes it great : Apple Device Managment done right. But we will see what the future holds. **What problems is Iru solving and how is that benefiting you?** iru is solving our ability to get users onboarded and up and running within 24 hours, which use to take us up to 3 days to do so. ### 8. A must try for Mac Admins dipping their toes into Mac MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Iru?** -Blueprint feature, which provides a graphical path of how managed profiles and software are deployed to machine. Can narrow it down to per device to see the path it takes on the blueprint -Clear categories in left side menu, ease of finding particular functions related to them (such as apps, vulnerability scans etc) -Good search filter and custom views for devices, such as OS version, serial, model etc -A strong support team who can provide answers and assist with any questions with integrations **What do you dislike about Iru?** -Before you could easily access the Knowledge Base Articles from the platform, now you need to search it on Google to get there. The AI has no suggestions and only offers you the option to chat with support (which I think is overkill for finding where it is) **What problems is Iru solving and how is that benefiting you?** It helps with unifying our device management for the business, a centralized deployment but also a unified profile. Makes it easier for managing of devices and the compliance level. We use IRU as well for EDR too. ### 9. Game changer for enterprise Mac and iPhone deployments. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Iru?** Iru now supports Android and Windows devices. It is still too early too tell if they are controlled as well as the Apple devices, but it is an exciting development! **What do you dislike about Iru?** While each of our account representatives have been great, we have had many different ones during our Iru partnership. It would be nice to have a dedicated person for a longer period of time. **Recommendations to others considering Iru:** If you need a way to control, deploy and manage Apple devices in your organization, Kandji is your answer. **What problems is Iru solving and how is that benefiting you?** Kandji has allowed us to shave hours off of our deployment times. We can now confidently control end-user devices and meet our compliance requirements without a huge amount of manual device configuration. ### 10. Effortless Device Management with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Tarek E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** I really appreciate Iru for its ease of use and the overall robust features it offers. The setup was super easy, thanks to Apple Zero Touch, which made the initial process seamless. I also find features like app blocking and app minimums particularly useful as they allow me to secure the most up-to-date versions of apps like Firefox. Iru effectively helps with device management, and I haven't encountered any issues with it. **What do you dislike about Iru?** Nothing **What problems is Iru solving and how is that benefiting you?** I use Iru for device management, securing the most up-to-date app versions. It's easy to use with features like app blocking and app minimums. ### 11. User friendly and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen R. | Manager, Deployment & Support Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Iru?** It’s simple and easy to use, and it’s also superbly effective. **What do you dislike about Iru?** The Admin portal isn’t mobile-responsive, which makes it difficult to “admin on the go.” I also can’t create more granular, role-based access roles for admins, which limits how precisely I can manage permissions. **What problems is Iru solving and how is that benefiting you?** It automatically updates custom apps—something other Apple MDMs I’ve used weren’t able to do successfully. ### 12. Effortless Device Management with Iru **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce W. | VP Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I love the ease of use and the relevant updates made to the interface of Iru. It really helps that all the machines are right there with critical details available to view easily, which makes management much easier so I don't have to hunt around for information. The initial setup was very, very easy. **What do you dislike about Iru?** I think they could add more applications to the custom apps, like GoToResolve's latest app. **What problems is Iru solving and how is that benefiting you?** I use Iru to manage Apple devices, providing a single location to resolve issues and manage equipment easily, with critical details available for viewing. ### 13. Seamless Payroll ERP Integration and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolai H. | Financial Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** The integration with our payroll ERP and the ease of use. **What do you dislike about Iru?** The enrollment screen can be difficult to understand at times whether a device have been enrolled or is still "pending", this could be an issue with our last MDM, Meraki though. **What problems is Iru solving and how is that benefiting you?** It is allowing us to push apps/updates and track our 200+ mobile devices. ### 14. Iru is MUST HAVE for Enterprise Apple Devices! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Iru?** Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind. **What do you dislike about Iru?** Iru has not failed me and look forward to continuing to use the platform **What problems is Iru solving and how is that benefiting you?** Iru provides visibility into our Apple devices we weren't able to with the baseline Apple Business Manager. Features such as Blueprints allows our organization to be more flexible and save us time with each device. ### 15. Best MDM on the market for Apple **Rating:** 5.0/5.0 stars **Reviewed by:** Mervin W. | ISS, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Iru?** They continue to add in new features over time. The customer support is amazing. The few times I have needed to reach someone the response time is minutes, not hours to get assistance and most times they can help me resolve it at that time. **What do you dislike about Iru?** No improvements needed at this time. They continue to push the envelope for Mac admins and to increase our visibility into our devices and help us manage everything as a much better rate of speed. **What problems is Iru solving and how is that benefiting you?** Application management, device locations, ability to monitor OS updates, postpone updates as needed. it gives the abiity to lock down the system based on our systems needs. ### 16. Kandji/IRU Makes MDM Setup and Compliance Readiness Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I've used a few different top name MDM's and EndPotection platforms and for ease of set up and use, Kandji / IRU is my favorite. It allows me to be in one portal to review devices, vulnerabilities and build yy inspection readiness documents for certain exams like ISO and SOC2 **What do you dislike about Iru?** I don't always get the right answers from the AI bot **What problems is Iru solving and how is that benefiting you?** For now, PC support is limited but the engineering team is looking to get it as advances as the Mac side of things ### 17. Integration across our Apple devices **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Tech Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Iru?** Simple integration into our Apple devices **What do you dislike about Iru?** The IRU interface offers lots of options, which can make the initial onboarding feel difficult. **What problems is Iru solving and how is that benefiting you?** Compliance and user setup ### 18. Effortless Device Management with Iru **Rating:** 5.0/5.0 stars **Reviewed by:** Ronny V. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Iru?** I really like the simplicity of Iru. It's really easy to understand and managing everything within the platform is really easy to use. The initial setup was very simple and very easy. It's a really good product. **What do you dislike about Iru?** There isn’t anything I dislike about Iru **What problems is Iru solving and how is that benefiting you?** I use Iru as an admin to manage Apple devices. It solves problems by allowing me to isolate, wipe, and push policies to misbehaving computers remotely. The platform's simplicity makes it easy to understand and manage everything. ### 19. Strong Security Features, but User Experience Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Svyatoslav M. | Head of Infrastructure & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Iru?** The features are sufficient to provide the necessary security controls without custom scripts. For admins it's plug and play, set and forget **What do you dislike about Iru?** Sometimes the UX for end users is lacking (it doesn't show errors if a user tries to enter the wrong password) or tries to overwhelm them with notifications; as a result, users start to ignore them. After that, macOS updates are enforced, and it isn't clear to users why their device was rebooted. **What problems is Iru solving and how is that benefiting you?** Iru automates our device provisioning process. It solves the problem of manual setup by allowing zero-touch deployment for new hires, which reduces the time IT spends on individual machine configuration. ### 20. Great Value with Fast Response Times and Outstanding Sales Support **Rating:** 5.0/5.0 stars **Reviewed by:** Junseong H. | IT Ops Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Iru?** Great value for the price, quick response times, and outstanding sales support across the board. **What do you dislike about Iru?** It would be great to have more comprehensive documentation covering a wider range of use cases, such as Time Machine migration. **What problems is Iru solving and how is that benefiting you?** Iru is a user-friendly MDM solution with very competitive pricing. ### 21. Easy to Implement and Deploy with Responsive Chat Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Iru?** Easy to implement and deploy. The chat support is super helpful and always responsive. The documentation is also clear and useful. **What do you dislike about Iru?** Navigation in the UI—especially after migrating from the Kandji UI and Iru’s UI—has been a bit frustrating. I’d really like more modular windows so I don’t have to click back as often, and so moving between sections feels smoother and more efficient. **What problems is Iru solving and how is that benefiting you?** centralized management, security, compliance ### 22. Kandji is a easy to use MDM platform especially for Apple product **Rating:** 4.5/5.0 stars **Reviewed by:** Hao Z. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Iru?** The blueprints in Apple MDM is very useful when deploying new device groups. **What do you dislike about Iru?** Maybe add a feature to allow search in activity so we could search what the previous admin has done to the device. **What problems is Iru solving and how is that benefiting you?** Kandji helped us managing the Apple devices in our company. It allows us to implement policies and control end user devices more efficiently. ### 23. Feature-Rich Apple Ecosystem Tool That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Iru?** Lots of features all for the Apple ecosystem. **What do you dislike about Iru?** More comprehensive than we needed and thus a little higher priced per device for what we need to do **What problems is Iru solving and how is that benefiting you?** Helping to keep all devices up to date on software, tracking devices if they are lost or stolen, or we need to lock them down. Simple onboarding setup of device for our employees. ### 24. Centralized Management with Strong Blueprints and Security **Rating:** 4.5/5.0 stars **Reviewed by:** Troy H. | SVP, Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Iru?** Centralized management, blueprints, and security. **What do you dislike about Iru?** It's a big program and can take a while to get things dialed in. **What problems is Iru solving and how is that benefiting you?** Iru has improved both the speed and accuracy of how we deploy mobile devices, while also adding an extra layer of security. ### 25. Efficient MDM with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Scott C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Iru?** I like that Iru's interface is generally easy and simple to use, and it moves quickly. It's easy to get things done and isn't super cumbersome, which is a big plus. **What do you dislike about Iru?** The navigation on the left side could be improved. Seems kinda duplicative where the device enrollment is or maybe not duplicative, but unclear versus the other things on the left hand bar. **What problems is Iru solving and how is that benefiting you?** I use Iru for MDM management, setting up computers for new hires, ensuring they have the necessary tools and software, and maintaining effective compliance. ### 26. Excellent software, support and implementation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Iru?** Superb integration and straightforward configuration that’s easy to set up. **What do you dislike about Iru?** Pricing is high, but I have always been an advocate that you get what you pay for. 25 license pack only seems a bit high. I think a 5 user or even 10 user add on options would be nice. **What problems is Iru solving and how is that benefiting you?** The time involved in maintaining Mac software, both in-house and outside the business. ### 27. Constantly improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Iru?** They've constantly had emails letting us know about the rebranding and the steps to take to ensure nothing breaks, which made the transition very smooth and efortless. The platform remained user friendly, easy to use even for non-technical people. It's a strong option for anyone looking for a dedicated Apple ecosystem MDM. **What do you dislike about Iru?** I can't really think of anything in particular that stands out. **What problems is Iru solving and how is that benefiting you?** The most important thing that really helps me is the management of the devices which are split into different countries and having Kandji to centralize everything helps a lot. ### 28. Intuitive Interface, Fast Learning Curve, and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ben N. | Desktop Support Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Iru?** The interface, quick learning curve, and great customer service **What do you dislike about Iru?** I wish I could do a bit more with the Slack integration **What problems is Iru solving and how is that benefiting you?** It could potentially managed Windows devices as well as macOS devices. ### 29. CIS Compliance Solved! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Technology Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Iru?** Proactive account team that look after you and keep you informed of the roadmap **What do you dislike about Iru?** More integrations would be ideal, limited scope. **What problems is Iru solving and how is that benefiting you?** CIS Baseline alignment, Mac app deployment and app catalogs, reporting and encryption checking, auditing, AD integration and on-boarding process is far easier with Kandji than it ever was with MEM. ### 30. Intuitive, User-Friendly Experience with Exceptionally Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** its very intuitive and user friendly plus all the staff and support are super knowledgeable **What do you dislike about Iru?** lack of windows autopilot, i know adding windows is new so i bet that will be a feature in the future but for now i was told it did not work that way **What problems is Iru solving and how is that benefiting you?** managing all of our laptops and phones, keeping devices up to date and secure and allowing management of applications with minimum user interaction ### 31. Iru Makes Remote Hardware Management Straightforward and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Iru?** As someone who’s still getting used to managing hardware remotely, I find that Iru makes remote management straightforward and easy to handle. **What do you dislike about Iru?** One of the very few challenges I have with the platform is that it is not always clear what needs to be done in Iru v. Apple Business Manager. **What problems is Iru solving and how is that benefiting you?** Iru makes it simple to manage my fleet of devices for our remote workforce, saving me hours of travel compared with having to go to each device in person to manage it. ### 32. Exceptional Support Team an Easy, Customizable Product **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas H. | IT Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** Some of the best support team that I’ve ever worked with! They really take the ball to get you rolled out easily and are there to help. The product is easy to use and customizable. **What do you dislike about Iru?** I would love to see a few more native integrations. **What problems is Iru solving and how is that benefiting you?** It’s allowing for seamless MDM for our Mac fleet. The blueprints are so easy to use and the support team is always ready to help. ### 33. Easy Setup and Near-Instant Device Updates **Rating:** 4.5/5.0 stars **Reviewed by:** João B. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Iru?** Very easy to use after the initial setup. All changes are reflected on the devices just a few seconds after pushing which makes it hassle free. **What do you dislike about Iru?** Would like it to have more wutomated maintenance features but I don't know if the limitation is on Iru or Apple side. **What problems is Iru solving and how is that benefiting you?** Deploying and managing dozens of devices without much effort. ### 34. Easy to Use, Feature Set That Fits Perfectly **Rating:** 4.5/5.0 stars **Reviewed by:** Josh S. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Iru?** Ease of use and feature set is exactly what I need **What do you dislike about Iru?** When switching users on devices sometimes the new user cant login **What problems is Iru solving and how is that benefiting you?** Compliance and making sure all devices have the correct settings ### 35. Highly Responsive, Solution-Oriented Support That Drove a Successful Outcome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** Alexandria was instrumental in structuring an agreement that aligned all parties needs. She was highly responsive, solution-oriented, and consistently pushed the process forward to a successful outcome. **What do you dislike about Iru?** There were no meaningful drawbacks in the process. Communication was consistently fast and clear, and the team’s responsiveness kept momentum high and removed any potential bottlenecks, enabling a smooth and efficient path to completion. **What problems is Iru solving and how is that benefiting you?** Iru is solving our macOS endpoint management challenges by centralizing control, standardizing configurations, and streamlining device provisioning and security enforcement. This has reduced manual overhead, improved compliance, and given us better visibility across our fleet, ultimately saving time and lowering operational risk. ### 36. Effortless Integration and User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel E. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Iru?** What stands out to me is how easy it is to use, along with its seamless integration with the tools we already rely on. Since all our devices run on MacOS and our company is organized through Google Workspace, the integration works flawlessly for our needs. **What do you dislike about Iru?** After using it for a year, the only difficulty we've encountered is having to add a new item—and remembering to do so—whenever a major OS release occurs. **What problems is Iru solving and how is that benefiting you?** The product ensures that our devices stay secure and compliant with our internal policies, helping us achieving ISO 27001 standards as well as the Spanish Cybersecurity Framework (ENS). ### 37. One of the Most Intuitive MDM Solutions—Up and Running in Days **Rating:** 5.0/5.0 stars **Reviewed by:** Chaz V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Iru?** This is one of the most intuitive MDM solutions I’ve ever used. Unlike other MDM solutions, it required very little training, and we were up and running in a matter of days. **What do you dislike about Iru?** It would be much better if the Threats and Vulnerability modules were included in the main package, rather than offered only as additional add-on modules. **What problems is Iru solving and how is that benefiting you?** IRU helped us move all of our standalone Apple devices into a managed environment, and set policies that align with our company’s security requirements using out of the box configurations. ### 38. One of my favorite vendors of all time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Iru?** Iru is easy to use and the customer support when running into questions is always super eager to help. They're also extremely knowledgeable about the product and able to answer questions not just how you do things, but why you'd do things and offer other options and let you know why. **What do you dislike about Iru?** There's not really anything I dislike about it specifically **What problems is Iru solving and how is that benefiting you?** We're a very small IT team that runs lean and it lets us manage a lot of devices efficiently ### 39. Very Intuitive and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Iru?** The ease of use. It's very intuitive to use. **What do you dislike about Iru?** I don't like how theres not a way to whitelist apps. I'd love to have the ability to have a whitelist of apps to install and block everything else. **What problems is Iru solving and how is that benefiting you?** Its our MDM, without it we wouldn't be able to manage our fleet. ### 40. Secure, Streamlined, Scalable: Why Kandji is a Top MDM for macOS and iOS **Rating:** 5.0/5.0 stars **Reviewed by:** Shereen B. | Publishing specialist , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Iru?** Kandji’s standout feature is its Auto-Remediation system. It continuously monitors devices for compliance and automatically fixes issues when something drifts out of spec. This reduces the manual work typically required in other MDMs and helps maintain security and compliance with minimal oversight. With Kandji + Apple Business Manager, you can set up and ship devices directly to employees—no IT hand-holding required. It’s especially great for remote and hybrid teams. The admin dashboard is clean, easy to navigate, and makes device management less of a headache. You don’t need to be a command-line wizard to manage policies, apps, or updates. Kandji offers a huge library of pre-configured controls and policies (like FileVault, Gatekeeper, etc.) that can be applied with just a few clicks. It saves a lot of time during setup. Because Kandji is 100% Apple-focused, every feature is optimized for macOS, iOS, iPadOS, and tvOS. No compromises or clunky cross-platform workarounds like you might find in other MDMs. You can easily set up custom security baselines or use Kandji's built-in compliance templates (like CIS Benchmarks). It’s great for regulated industries or security-conscious teams. Kandji’s support team is knowledgeable and fast to respond—and they understand Apple environments, which isn’t always the case with generalist MDM providers. **What do you dislike about Iru?** Kandji is positioned as a premium solution, and its pricing reflects that. While the features are robust, smaller teams or startups might find the cost a barrier especially when compared to other MDM tools with lower entry points. Kandji is fantastic for Apple environments, but it's not an option for organizations with mixed device fleets (Windows, Android, etc.). If you need cross-platform support, you'll have to manage multiple tools. Some users have noted the lack of a generous free trial or limited self-service onboarding as a downside. It would be helpful to have a hands-on experience before committing, especially for smaller teams evaluating multiple tools. Although Kandji is growing rapidly and expanding its features, power users who want deep-level scripting or advanced customization might find it less flexible than something like Jamf Pro, which has a more mature scripting and automation ecosystem. **What problems is Iru solving and how is that benefiting you?** Kandji integrates with Apple Business Manager to automate device setup. This means new devices can be shipped directly to employees, and they’ll configure themselves on first boot—apps, settings, security policies, and all. Kandji addresses several key challenges that IT teams face when managing Apple devices, particularly in modern, remote, or fast-growing organizations. One of the biggest problems it solves is the time and complexity involved in setting up and deploying devices. With its zero-touch deployment feature, new Macs, iPhones, or iPads can be shipped directly to employees and configured automatically on first boot, saving IT teams countless hours and ensuring consistency across the fleet. Kandji also tackles the issue of inconsistent security and compliance. Its auto-remediation feature continuously monitors devices for issues—like disabled FileVault or outdated software—and automatically corrects them, helping organizations maintain strong security postures and meet compliance standards without constant manual intervention. Managing policies and updates is simplified through Kandji’s Blueprints and automation tools, allowing IT teams to push apps, settings, and scripts at scale with minimal effort. The platform also provides clear visibility into device health and compliance through an intuitive dashboard, which helps teams quickly identify issues and streamline reporting. Because Kandji is built specifically for Apple devices, it offers a more seamless and reliable experience compared to generic, cross-platform MDMs. Altogether, Kandji helps organizations save time, reduce risk, and scale their Apple device management with confidence. ### 41. Very simple to use and least admin overhead with expert support **Rating:** 4.5/5.0 stars **Reviewed by:** Farzan A. | Security Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Iru?** More operating systems are now supported after Kandji rebrand **What do you dislike about Iru?** User-based account-driven enrolment for BYO iOS and iPadOS devices **What problems is Iru solving and how is that benefiting you?** Mobile Device Management. Deploying applications, Automated Device Enrollment, enforcing updates, and applying security hardening settings. ### 42. Easy-to-Use MDM with a Simple Self-Service App Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Iru?** Iru has been fantastic in getting us an easy-to-use MDM for all of our MacOS and iPadOS devices. The management for us has been very easy, and it has been extremely simple for the users to be able to get all of their required apps from the self-service portal. **What do you dislike about Iru?** Our org has not had any issues with Iru as of yet. **What problems is Iru solving and how is that benefiting you?** Iru has provided us with an easy-to-use MDM solution for our MacOS and iPadOS devices ### 43. Best MDM for Mac **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Sr Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Iru?** There is a huge list of applications supported in IRU **What do you dislike about Iru?** Multi tenant option is needed to manage multiple companies **What problems is Iru solving and how is that benefiting you?** MDM for Mac as we didnt have any type of management for Mac devices ### 44. Easy to Use with Solid Reports, Clear Documentation, and Great Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Iru?** Easy to use, with solid reports and clear documentation. Integration with third-party tools is also a plus. **What do you dislike about Iru?** The change they made when they swapped the name from Kandji. **What problems is Iru solving and how is that benefiting you?** Automated updates in both apps and macOS. ### 45. Extremely Easy Apple Device Management with Helpful Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy N. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Iru?** It is extremely easy to use and manage Apple products. The device alerts allow me too quickly diagnose issues. **What do you dislike about Iru?** For some reason it keeps disconnecting and unmanaging my apps. I am sure this is something on my end. **What problems is Iru solving and how is that benefiting you?** Onboarding a user has become so easy. I am a Microsoft IT specialist and shy away from anything MAC. IRU has allowed me to manage Macs with confidence. ### 46. Purpose-Built Apple Device Management with Time-Saving Patch Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Iru?** Iru is purpose built for managing Apple devices, and as such is much easier to use and configure compared to something like Intune. Additionally, having built in patch management saves a ton of time and assists in maintaining compliance across our fleet. **What do you dislike about Iru?** I wish with a custom app that I could upload a folder containing a pkg file and run it in that folder, as some apps I have require additional files beside the pkg. It can be worked around, but I wish it was natively supported. **What problems is Iru solving and how is that benefiting you?** The main problems are: Patch management. Our apps are now being properly updated in a timely fashion, where before with Intune it was always a manual process, and apps often didn't get updated. Device Management. Much simpler than intune, and easier to get powerful configurations pushed to machines. Also, much faster than Intune's 'eventual consistency' model! ### 47. A Must-Have for Device Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Charles F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I like that the user interface of Iru is clean and easy to use. It helps us track the location of our devices effectively, and the initial setup was easy, taking less than a day. **What do you dislike about Iru?** I wish we had our laptops onboarded too. **What problems is Iru solving and how is that benefiting you?** Iru helps us track the location of our devices and has a clean, easy-to-use interface. ### 48. Faster, More Secure User Onboarding with Iru **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Iru?** Iru has helped us improve our user onboarding experience by making the process faster and more efficient. It also ensures that secure profiles are installed on devices, helping us maintain security at all times. **What do you dislike about Iru?** There are a few areas where the AI capabilities could be more helpful, especially when it comes to support. **What problems is Iru solving and how is that benefiting you?** Management of our Mac devices - huge benefit ensuring that apps can be installed automatically ### 49. Easy Navigation and Smooth Blueprint Deployments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Iru?** Easy to navigate and operate specially when deploying the blueprints **What do you dislike about Iru?** Clean way to maintain the inventory and export them **What problems is Iru solving and how is that benefiting you?** We have a lot of macOS devices shipped to different parts of the world and we need to track them. ### 50. Intuitive and Easy to Adopt, Backed by Great Sales Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Iru?** Intuitive (we have no IT team today) and great sales service **What do you dislike about Iru?** There's nothing we dislike about Iru today. **What problems is Iru solving and how is that benefiting you?** Easy & intuitive software - easy to integrate and adopt. Compatible with Apple Business account ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+03%3A10%3A59+-0500&secure%5Bsession_id%5D=7f40af2b-fc24-4081-a092-1ef7ec4186a7&secure%5Btoken%5D=2c66bc18c38062bd6de54d626cf51d80db6ea437347bdd04aaac3df474aa6f02&format=llm_user) ## Iru Integrations - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Lumos](https://www.g2.com/products/lumos/reviews) - [Malwarebytes for Teams](https://www.g2.com/products/malwarebytes-for-teams/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,231 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (250 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (210 reviews)