--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 823 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 823 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 823 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. (339 reviews) - Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. (251 reviews) - Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. (173 reviews) - Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. (150 reviews) - Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. (71 reviews) - Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. (55 reviews) - Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. (53 reviews) - Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. (51 reviews) - Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. Customer Support so good you’ll wish your other vendors were more like Kandji **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher G. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Iru?** Customer service and support is one of the best in the SaaS market. Always helpful and ready to offer support and advice if you’re having any issues. Sales support is also amazing and the team can really help you get to understand what you need out of a mobile device management system. **What do you dislike about Iru?** I have not had a situation where I could list a dislike. Kandji really delivers on its promise to support their product and their customers. There are other vendors out there that you can make a long list of cons. Kandji is not that company. **What problems is Iru solving and how is that benefiting you?** Managed Mac’s and iPads in our corporate environment. It helps us be compliant with our client’s security requirements. It provides a manageable system to keep our mobile devices encrypted and our client’s data secure. ### 2. Effortless Onboarding and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Greg P. | Cofounder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Iru?** The onboarding was smooth, the interface is easy to use and the integrations are well documented, quick to implement. **What do you dislike about Iru?** Really the only downsite is that it doesn't cover Android. **What problems is Iru solving and how is that benefiting you?** 99% of our workstation are macOS, Iru allow us to remote manage them. ### 3. Simple and Works well. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Lead Security Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Iru?** Kandji is a lightweight yet feature-rich MDM client. The best aspect is its simplicity and efficiency. I believe there are fewer complaints from end users regarding malfunctions. Since it eliminates the need to manage an on-premise infrastructure, it requires fewer resources for administration. We were able to deploy MDM within the company seamlessly without trial and error, and their customer service was exceptionally responsive. This makes us feel comfortable relying on Kandji to manage our IT environment. **What do you dislike about Iru?** I wish the Library had more pre-configured apps available. I often think it would be great if deploying custom apps, especially those not available on Kandji’s public GitHub, were more flexible. **What problems is Iru solving and how is that benefiting you?** For compliance with various regulations, we wanted to centrally manage all devices within our company. I believe Kandji, as an MDM solution, has effectively met this need. ### 4. Great product and Phenomenal support **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | West Region MAC Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Iru?** The migration process from our old MDM was smooth and very nice to not have any surprises issues. When ever I have or had an issue the support team is available for me to get the support I need. I have never spent more than 20 min to get an issue resolved. When I need to push a patch out its flawless works great with no issues. I like the option of SSO when getting into the program since I am in it every day all day long. **What do you dislike about Iru?** I personally have had 0 issues or downfalls. **What problems is Iru solving and how is that benefiting you?** We had a different MDM and when we would have a issue it would take 24-48 hours to hear back and we would have to set up a call from there what was always 24 hours after that. Kandji support is amazing 0 wait time to get issues resolved. ### 5. Truly fantastic device management **Rating:** 5.0/5.0 stars **Reviewed by:** paul.edmondson-jones@boonglobal.io E. | Security and Compliance Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2025 **What do you like best about Iru?** Getting started with Kandji was very straight-forward for someone who has had a background in Apple MDM, using Jamf for many years. Setting up integrations are straight-forward, and the documentation is excellent for getting you up to speed. Implementation was an absolute breeze. There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome. The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product. **What do you dislike about Iru?** Some of the GitHub documentation has been neglected or is a little bit out-of-date, but for the most part it will get you 80-90% towards where you need to be. **What problems is Iru solving and how is that benefiting you?** We previously had a mix of MDM servers, utilising Kandji for macOS, and Intune for iOS, and the latter felt very lacking, and was cumbersome to set up, configure, and manage. We also have an environment of users of varying technical abilities, and making the onboarding process as simple as possible for all users was a huge consideration. The quick setup time and responsiveness to changes on devices is fantastic, with changes applying in minutes. ### 6. Great MDM for Apple devices **Rating:** 5.0/5.0 stars **Reviewed by:** Yerandy M. | Head of Cloud at Apicbase, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Iru?** I have been using Kandji for 3 years now, and it is a valuable asset to our IT infrastructure, it is easy to use, after the initial implementation it saves a lot of time in IT operations, we recently became SOC2 compliant and that was partly due to Kandji. Customer service is very helpful and always gives good advice on how to best use Kandji. **What do you dislike about Iru?** There are not many things I don't like about Kandji, it's a great product. I will mention probably the lack of some reports mostly related to device traceability, for example if a device has had different owners sometimes I need to know the list of previous owners and that is currently not possible. **What problems is Iru solving and how is that benefiting you?** It saves a lot of time in IT operations, as well as being a very important pillar in our security and compliance policies. ### 7. Easy to use, with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Iru?** The best thing about Kandji is how easy everything was to set up the system. Their engineers especially are patient and provide quality advice on how to navigate MDM. Additionally, they have a wealth of documentation available for you to reference, along with step-by-step instructions on how to set things up, including screenshots, which are easier on the eyes compared to pure wall of text. Lastly, their support team is always available and easy to communicate with. **What do you dislike about Iru?** I don't necessarily "dislike" features in Kandji, but I'd like to see more customizable options and features based on the information already available in the portal, such as automated reporting functionalities based on a device's specific condition. Initially, I felt the app options were limited, but they continue to integrate more frequently, which is good to see. **What problems is Iru solving and how is that benefiting you?** Simply the necessity of a remotely managed fleet of MacOS devices. ### 8. Smooth migration **Rating:** 4.5/5.0 stars **Reviewed by:** Juhani K. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Iru?** The onboarding experience was really great. Dedicated experts helped us choosing the best migration path from our old MDM to Kandji. The admin portal is lightyears ahead of the competition. We had used our old MDM for years and thought that some features such as forcing app updates were just out of our reach. But after switching to Kandji we have better outlook on our device fleet and the status of each computer. Now keeping apps updated is super easy and the end user experience is very unintrusive. **What do you dislike about Iru?** The only thing where Kandji did not exactly meet our expectations was printer management (and printer settings). We ended up keeping our old (shell script based) installation packages because some printer settings were not available through the Kandji Library for printers. However this might have been more to our very specific needs (we like to set up printers very granularly with specific settings which can only be done with shell scripts). **What problems is Iru solving and how is that benefiting you?** Kandji secures our devices, makes device onboarding very fast and easy. Device inventory and security settings are also very easy to implement with Kandji. ### 9. Very intuitive and functional MDM solution for Apple computers and mobile devices **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan S. | Team Lead, Endpoint Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Iru?** The most helpful thing about Kandji is that it effectively manages Macs in an enterprise. Some upsides are how intuitive it is, the Auto-App functionality, the number of tasks you can do to devices remotely, and how much it helps with standardizing your organization’s devices. **What do you dislike about Iru?** It keeps going up each year significantly in price. Also one request that we get a lot from users is to reset their password. It would be nice if we could do that very simply from the Kandji admin console and push it to the Mac. **What problems is Iru solving and how is that benefiting you?** Kandji helps us to standardize and automate the deployment of and management of our Apple devices at our university, where it wasn’t really done before. ### 10. Streamlined Device Management with Powerful API Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew F. | Senior Desktop Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Iru?** With the recent release and support of Assignment Maps, we have consolidated over 20 Blueprints into a single Assignment Map for Macs and another for iPads. This has been a game-changer for our team members who support everyday users. Whenever I encountered issues or needed clarification, I was able to reach out to support and connect within minutes, receiving helpful and actionable information. Integrating Kandji into our environment has been seamless—enrolling devices is straightforward, and deploying new software and scripts is nearly effortless. I frequently use Kandji to monitor device compliance and develop in-house tools leveraging their API. **What do you dislike about Iru?** One of my biggest frustrations is certain aspects of the UI when it comes to reporting on Library apps. I've had to develop in-house applications to manipulate device return data by status, providing us with actionable reporting that includes the full name and email of the user assigned to the device, paired with the serial number and the status within the Library app. Since Kandji has easy access to this information, the ability to include these fields and make the list easily exportable would be highly beneficial. While I was able to quickly leverage their API to manipulate this data within my own tool, having native support for this functionality would be a valuable addition. **What problems is Iru solving and how is that benefiting you?** Kandji is solving the challenge of efficient device management, particularly in streamlining reporting, compliance monitoring, and software deployment. With features like Assignment Maps, we have significantly reduced complexity by consolidating over 20 Blueprints into just two Assignment Maps, making it easier to manage Macs and iPads. The seamless integration into our environment simplifies device enrollment, software implementation, and script deployment, saving time and effort. Additionally, while Kandji’s built-in reporting has some limitations, its robust API allows us to develop in-house tools to manipulate and extract actionable data, ensuring we have full visibility and control over our fleet. This has greatly improved operational efficiency and support for our team. ### 11. Kandji is the MDM provider folks need! **Rating:** 5.0/5.0 stars **Reviewed by:** Derek K. | Sr. Manager, Information Security & IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Iru?** I absolutlely love how simple it is to manage the platform, and if there isn't something I know how to there are endless comprehensive help center articles that provide me with the information I need in order to self-resolve my issue. I've put my full trust within the Kandji platform for about 5 years now, and they continue to constantly deliver just what I am looking for in order to manage my enterprise Apple devices. I have replaced Kandji competitor applications within 4 companies now, and implementation is a cinch and simple automated deployment! **What do you dislike about Iru?** I don't have much bad to say about Kandji other than it can't manage Windows devices and I have to use a separate solution to manage the 6 PCs I have within my enviornment. **What problems is Iru solving and how is that benefiting you?** Kandji makes it simple for me to manage my entire enterprise Apple assets in a streamlined manner; assignment maps are next level in that I can apply contextual device configurations that sync with my identity provider making it a breeze to create a base device config and have it change based on wether or not someon is droppped into a new group via the IdP. ### 12. Kandji’s Apple-Centric MDM: A Total Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Admir J. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Iru?** I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices. **What do you dislike about Iru?** I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently. **What problems is Iru solving and how is that benefiting you?** Kandji helps us overcome a range of challenges in managing our fleet of Apple devices. Before using Kandji, we spent a lot of time manually setting up new Macs and iPhones. Now, Kandji automates most of those repetitive tasks—pushing updates, enforcing configurations, and monitoring compliance—so our IT team can focus on higher-value projects. Onboarding new employees has also become much smoother: they receive a properly configured device on day one without extra steps or delays. Overall, it has significantly reduced our administrative overhead, improved security, and created a more consistent user experience across the company. ### 13. Kandji - Dream Mac MDM **Rating:** 4.5/5.0 stars **Reviewed by:** Moritz B. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Iru?** Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running. One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient. One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device. **What do you dislike about Iru?** The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues. **What problems is Iru solving and how is that benefiting you?** Managing all our Macs in our organization keeping them compliant and updated. ### 14. Kandji made our deployment smooth, with an effortless migration process and an intuitive platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian Vasile C. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Iru?** From setup to day-to-day management, Kandji has proven to be incredibly user-friendly. Policies are easy to configure, automation is robust, and the UI is clean and efficient. As an IT engineer, I’ve appreciated how much time and stress it’s saved me already. It’s clear Kandji understands what modern IT teams need, and it delivers on that promise in a big way. Highly recommended, especially if you're looking for a reliable, efficient way to manage Apple devices at scale. -Great customer support, fast and efficient. -Ease of implementation even when migrating from an old MDM -Integrates easy with other tools(Okta) **What do you dislike about Iru?** Limited Windows/Android Support – Kandji is Apple-focused, so if you’re in a mixed device environment, you might find it lacking for non-Apple devices. **What problems is Iru solving and how is that benefiting you?** Device management, patch management, zero-touch enrollement ### 15. Kandji is the best device management system I have ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Iru?** Kandji has a very user-friendly platform. They are extremely responsive when I need assistance. Their system is very clean and organized and has all of the features that we require to manage our devices. If I ever have ideas of a feature that could be helpful for us, they are always open to my feedback and bring solutions to help. **What do you dislike about Iru?** The initial set up of devices may have been challenging if our rep wasn't so helpful, but they were extremely helpful and made the setup seamless. **What problems is Iru solving and how is that benefiting you?** Kandji gives us the ability to manage and organize all of our Apple devices. This would be a big headache without Kandji. Not having to stress about the management of these devices and knowing that Kandji has me covered is very helpful. ### 16. Great Product + Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brian U. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Iru?** I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution. **What do you dislike about Iru?** While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time. **What problems is Iru solving and how is that benefiting you?** Kandji solves our Apple device management challenges by streamlining setup, compliance, and security across the board. Tasks like app deployment, software updates, and policy enforcement are now largely automated, saving us valuable time and reducing human error. We also recently started using Kandji’s EDR (Endpoint Detection and Response), which provides real-time monitoring and threat detection for our devices. This extra layer of security further enhances our protection against potential threats and gives us added peace of mind. Overall, Kandji has helped us efficiently manage our fleet while maintaining a high standard of security. ### 17. Great for security, apps instaling and monitoring activity **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | Funding Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Iru?** Admin access is temporary and I'm free of responsability for installing non desired apps, I update install and uninstall only the apps approve by my employeer and that way about secutrity breachs **What do you dislike about Iru?** Nothing, it works perfect for my position **What problems is Iru solving and how is that benefiting you?** My managers know which apps I use and I cant install anything non corporate related ### 18. Extremely Flexible "MDM plus" - Top-Tier for Apple Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Pax W. | Technical Director, Webmaster, and Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2020 **What do you like best about Iru?** Kandji are rapid to adopt new features in Apple's OS ecosystems, their menu of 'auto apps' has become far more comprehensive, they support new releases in a timely manner, and they're starting to infuse the product with Ai that will hopefully provide better insights and more accurate management in less time. **What do you dislike about Iru?** Good news - deploying apps has been improved and is now far more granular. Support hours are increased, as well, though I still wish they'd offer live support at this price point. Speaking of which, this is a boutique product with a boutique price tag, and that could certainly use improvement. **What problems is Iru solving and how is that benefiting you?** Just a little worldwide pandemic and remote workers. We have a lot more flexibility in how we manage machines that we NEVER lay physical hands on. The other huge problem facing us was migrating from a defunct MDM to Kandji during the summer of 2020, with a fleet dispersed across many states. There wasn't room for error, and after thorough testing with Kandji's support team, we made the migration with only the tiniest of issues. ### 19. Kandji **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmood . | DevSecOps, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Iru?** I have used Kandji for the past two years and it has the most user friendly MDM solution I have used. It is able to force updates on Mac OS and Kandji has levels on the amount of restrictions you can apply through a blueprint. Its self-service portal is easy to use and you can deploy software easily through the interface. Kandji also has good documentation on how to do things which means I don't have to contact support to solve an issue. **What do you dislike about Iru?** I haven’t had any issues with Kandji. It’s been a seamless experience with its automation. **What problems is Iru solving and how is that benefiting you?** Kandji is helping automate the tasks you need to do while managing an MDM. The less management overhead allows small teams to manage kandji while delivering great security posture to endpoints. ### 20. Kandji is a great value and the support team is top knotch **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Iru?** The Kanji interface and support team are extremely user-friendly and knowledgeable. In demo'ing other MDM and EDR offerings the best bang for the buck has been with streamlining our solution with Kandji. **What do you dislike about Iru?** I would like to see more dynamic pricing structure. being able to better taylor our subscription to the number of devices we have. **What problems is Iru solving and how is that benefiting you?** It simplified our administration of our devices and gave us amazing visibility into how our users are using their computers, allowing us to audit and control the software installed and now with the addition of the EDR and vulnerability solution, great insight into how to refine our library items to ensure our users OS and applications stay up to date. ### 21. Modern MDM That Scales with Your Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Iru?** Things I like best about Kandji are: - The UI is super easy and friendly to use—everything feels intuitive. - Our Account Rep team is awesome to work with—shout-out to Makenzie! - Kandji keeps rolling out new features all the time. Assignment Maps has been an amazing addition—we’d been waiting on that one for a while. - Things are really easy to build out of the box, whether it’s Self Service or new profiles. - They’re always quick to support the latest macOS versions with profile support (like the new Apple Intelligence stuff), which is huge. - I love the Auto Apps—just wish there was an easier way to create custom ones. - Liftoff is super slick for setting up new laptops—makes onboarding a breeze. - Managed OS has been great for staying on top of updates and keeping things consistent across devices. **What do you dislike about Iru?** Things I think can be improved on are: - Better reporting on devices, PRISM is a great start - Support for GitOps Operations **What problems is Iru solving and how is that benefiting you?** Kandji makes it easier for us to streamline device management, seamless onboarding for end users with Self-Service and Liftoff, and helping us stay compliant and secure with auto-apps and managed OS. ### 22. Simple yet elegant solution - Easy Implementation - Perfect Support **Rating:** 4.0/5.0 stars **Reviewed by:** Lazar G. | IT Support Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Iru?** Ease of use is the reason we decided to go with Kandji. We had a tight deadlines and a team of people which would be very much affected if the integration period would be heavy. Integration was fairly easy for us as we managed to onboard 500 laptops in less 6 months starting completly from scratch where even our Apple Business Manager was intrdocuded by the same time we introduced Kandji to our systems. The cusomter support team and chat-bot feature is extreamly good because even when 1st level tech is having some issue they are getting great support with relevant knowledge base and timely reactions. Also kudos to the implementation team as basically soon after we ended our trial run we were like 80% ready to deploy which is a great deal of help from the day zero. **What do you dislike about Iru?** Depending on how complex your enviornment is this is where you can reach a certain level or issues. This is where you can find some limitation where the easy to implement Kandji system can be lacking with options or features. However if you do a good deal of demoing and making sure you are aware of the rightsizing the tools for your company in the end you can still deal with shortcomings. One thing to mention is that even if you find any shortcomings the Customer Support team is there to create a feature request out of your question and even respond with future update where your question becomes a future solution. Also they most usually help you find a workouround. **What problems is Iru solving and how is that benefiting you?** Making sure globally deployed hardware is setup to our standards no matter what (ABM). Making sure our software and MacOS is patched timely. Making sure we have control over any potential features a company would like to disable in the user experiance (Apple Inteligence) Making sure each employee gets a set of tools they need for their work. Logging in to their account with Google Workspace integration. ### 23. Kandji - Say goodbye to your Apple headaches! **Rating:** 5.0/5.0 stars **Reviewed by:** David V. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Iru?** Kandji has completely changed the way we manage our Apple state, mainly MacBooks. The enrollment has been easy to configure thanks to their extensive and well explained guides which will definitely help you, from the links to your O365 tenant to an entire zero-touch deployment including apps, configs, policies, security settings... The entire process has been great and a big thank you to the team for their help on the onboarding and implementation. Kandji is everything we needed, its friendly interface and powerful tools makes it a great system to manage your Apple devices. **What do you dislike about Iru?** Nothing we have encountered so far but as I have seen on others reviews, it will probaly be easier for an admin if they already have got some knowledge and experience on MDM platforms, integrations and mobile devices configurations to have a smoother transition. If you already have this, it should be easy enough to go through it and if not, they still have got really good documentation on every step of the way to help you **What problems is Iru solving and how is that benefiting you?** Apple devices management, deploying and patching - security ### 24. Effortless Apple Device Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** David V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Iru?** Kandji is easy to use and implement across the organization and would highly recommend to anyone who has anywhere from a few to a fleet of Apple devices of any kind. I use it almost it daily and every time that I use it I'm amazed that the online assistance can be done via an actual person who knows the ins and outs of the software and the knowledge articles that they publish. **What do you dislike about Iru?** The authentication mechanism between Apple Business and Kandji can be burdensome. But once it's setup it's good. **What problems is Iru solving and how is that benefiting you?** Ease of management for rollout of devices across the organization. Can send devices directly to the individual without interaction and have it roll out all needed changes automatically. ### 25. Super simple Apple MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Topher N. | Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Iru?** Kandji was easy to setup and get our users started with. Since getting all our Macs onto it, we've had less issues with our Mac users than Windows. Once everything is setup, you can pretty much forget it (or at least until Apple makes OS changes you need to address.) Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts. Account managers and tech support are super friendly and quick to resolve issues. **What do you dislike about Iru?** This is not a dislike, but more of constructive criticism. It would be nice if Kandji could recognize when uploaded Profiles are out of date and incompatible with currently supported systems. **What problems is Iru solving and how is that benefiting you?** Kandji is extremely helpful in providing previews to their new features, information about incoming macOS changes that affect managed devices, and providing information on macOS security and vulnerabilities. ### 26. Very helpful Manage Device Software **Rating:** 4.0/5.0 stars **Reviewed by:** Zainudin J. | Senior IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Iru?** Kandji makes it easy to manage devices, makes it easy to implement our policies, and most importantly, is relatively inexpensive compared to competitors. **What do you dislike about Iru?** 1. only able to manage mac, hopelly sometime can manage multiple Operating system **What problems is Iru solving and how is that benefiting you?** in our company we already ISO 27001 certification, and ofcource its making user not comfortable because we need a lot policy especially related for security and also software limitations. in the beginning we are really struggling to implemence 1 by 1 every each other, and also setup different application in each department,at the end we found a miracle (kandji), kandji really make us (IT Technician) happy,because we don't need to setup 1 by 1, all just on 1 dashboard, 1 blueprint ### 27. Manage your fleet without the operational burden **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Iru?** Kandji makes it easy for IT teams to deploy a feature rich MDM tool to all of your Apple devices. It covers any technical or compliance needs for MDM. I chose Kandji because other competitors, like JAMF, required a lot more time up front to implement it and too much resourcing to maintain it. MDM should be simple. **What do you dislike about Iru?** initially, Blueprints were inflexible in terms of where you could apply them. However, they released assignments maps about a year or so ago which helps us in nuanced use cases. Pricing is always a concern, but they have demonstrated that they'd work with us on that. **What problems is Iru solving and how is that benefiting you?** Kandji helps us meet our compliance requirements, but also helps us set a high security standard across our fleet of Apple devices. In addition to security hardening, there are ease of use features like self service and auto-apps that keep our employees humming. ### 28. The Gold Standard for Apple Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Erez E. | Director of IT and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2025 **What do you like best about Iru?** Kandji has completely transformed how we manage and secure our Apple devices. Its zero-touch deployment, automated remediation, and intuitive UI make it an indispensable tool in our IT stack. The Blueprints feature is a game-changer, allowing us to enforce policies and configurations seamlessly across different teams. From a security perspective, Kandji ensures compliance without added complexity. Live device monitoring, automated patching, and self-healing capabilities give us peace of mind, knowing our fleet is always protected and up to date. Beyond the technology, Kandji’s support team is exceptional—responsive, knowledgeable, and always eager to help. They truly care about customer success. **What do you dislike about Iru?** Kandji is a premium solution, and its pricing reflects that. While it’s worth every penny, a more flexible pricing model for smaller teams or companies with mixed Apple and non-Apple environments would be a welcome addition. Additionally, while feature updates are frequent, we'd love to see even deeper integrations with third-party security and identity platforms in the future. **What problems is Iru solving and how is that benefiting you?** Before Kandji, managing our Apple fleet was a challenge, especially in ensuring security, compliance, and seamless user onboarding. Traditional MDM solutions required constant manual intervention, lacked automated security enforcement, and were not as intuitive or Apple-native as Kandji. With Kandji, we’ve significantly reduced IT workload, improved security posture, and enhanced the employee experience with a seamless Apple device management solution. It’s a game-changer for our Apple ecosystem! ### 29. Kandji: The Best MDM After Testing Them All **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan T. | IT Infrastructure & Security Director, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Iru?** Kandji has been a game-changer for our Apple device management. First trying Mosyle, then Hexnode, then Addigy, and after a year on Jamf Now, it's finally everything we needed: intuitive interface, robust feature set, and the automation has made the device management almost unnoticeable. Equally impressive is the customer experience. My fantastic rep, Kaylee, made it painless and seamless during the quoting process; she seemed really interested in what our needs would be. The support team has been equally fantastic: quick, effective, knowledgeable. With service like this on top of the functionality of Kandji, this was worth switching to. **What do you dislike about Iru?** Kandji is actually a bit pricey compared to the other solutions that we tested; however, after considering that Kandji actually is a feature-rich platform which includes all functions in the license, unlike its competitor Jamf, where some modules need to be purchased as an addition-it actually is good value in a long perspective: you get from the very box everything you want and even a bit more, so it definitely is worth this money. **What problems is Iru solving and how is that benefiting you?** Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and of themselves, with no additional input required or sought from the end-users. That's not even mentioning other big benefits like printers, app deployment-including custom apps-and even line-of-business apps. This level of control and flexibility has saved us countless hours and eliminated headaches, allowing us to focus on more strategic tasks instead of tedious device management. It's been a game-changer for our operations! ### 30. Kandji - Best MDM Option for MacOS Environments **Rating:** 5.0/5.0 stars **Reviewed by:** Max G. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Iru?** I appreciate the compatibility with my company's MacOS environment. Other services either lack this compatibility entirely or are very difficult to deploy. Kandji has a very responsive support team and is always helpful! **What do you dislike about Iru?** My only complaint with Kandji is I wish their integrated apps was a little more diverse, but you are able to deploy custom apps and scripts with ease! **What problems is Iru solving and how is that benefiting you?** Kandji provides a centralized platform to monitor, manage, and secure our entire company fleet of Apple devices. It enables us to enforce compliance, automate configurations, and streamline onboarding and offboarding processes. This level of control and visibility has significantly improved our IT efficiency and reduced the time spent on manual device management. ### 31. Kaylee is THE best representative I have ever had the pleasure of woking with! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey W. | Office Manager, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Iru?** Kandji allows us to troubleshoot our Assistive Talk devices remotely, eliminating the need for physical presence. This feature is invaluable as it allows us to address issues quickly and efficiently, ensuring that our students have continuous access to the assistive technology they rely on. We truly value how Kandji empowers us to effectively implement and accommodate the diverse assistive needs of our students, tailoring our approach to support each individual’s requirements. The program’s integration features are particularly impressive; they seamlessly connect with various platforms and tools we use, enhancing our overall educational experience. Moreover, the customer support offered by Kandji is outstanding—responsive, knowledgeable, and always ready to assist us with any questions or challenges we encounter. This level of support is a significant advantage, making our experience with the software much more pleasant. Again, Kaylee is the ABSOLUTE BEST! Finally, while the interface may take a little getting used to initially, it becomes intuitive and easy to navigate with regular use. Frequent engagement with the program allows us to unlock its full potential, ultimately benefiting both our staff and students alike. **What do you dislike about Iru?** We haven't encountered a downside with the program as of yet. **What problems is Iru solving and how is that benefiting you?** Kandji is effectively tackling our challenges related to remote assistance in configuring devices. With its robust platform, we are able to seamlessly manage two separate locations from a centralized interface, streamlining our operations and enhancing productivity. This unified management approach with Kandji allows us to ensure consistent device settings and security policies across both sites, making our IT processes more efficient and reliable. ### 32. Kandji has been a blessing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Iru?** Honestly, Kandji has been great. The Clean UI, Zero-touch deployment has been great, and scalable. Easy to provision access to many of our team members and give them access based on their roles and experience. The apps that Kandji manages and makes them available for us to use with out adding our apple account has been great. The technical support amazing, the folks at Kandji have been fantastic, Mac admins that really love helping. Their AI tool has been a life saver. **What do you dislike about Iru?** The only thing I would like Kandji to have is to make a tool to transfer JSon files to Plist, but not a big deal. **What problems is Iru solving and how is that benefiting you?** Unifying our macs to one solid mdm from multiple ones. ### 33. Kandji MDM simplified Apple device management and saved us significant time. **Rating:** 5.0/5.0 stars **Reviewed by:** Micheal S. | Director, TechOps Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Iru?** The ease of use, and learning curve when switching to Kandji is great. The Interface is easy to navigate and intuitive. It seems like every week Kandji is making improvements and enhancing the system to better serve it's customers. **What do you dislike about Iru?** There isn't much to dislike, more of a wishlist... It would be great if it could incorporate windows devices, as our fleet is split and we would like to have everything in one easy to use platform. **What problems is Iru solving and how is that benefiting you?** Kandji's Auto App Library is taking a large amount of work off our plates by managing those updates for us so we can focus on more important things. ### 34. Simple, easy to use software that ticks all the boxes **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Business Analyst - Technical, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Iru?** Coming from a small IT Team, Kandji has allowed us to effectively manage our fleet of Apple devices without constant manual, administrative work. For the most part, it's a set and forget tool that just works. The onboarding process was simple and smooth. Support from Kandji is always top notch, and they are super quick at answering any questions we have. **What do you dislike about Iru?** Nothing specific comes to mind that we dislike about Kandji. The only thing worth mentioning is that Kandji provides quite an 'out of the box' set of features, when compared with some other products which are more tailored. For us, it was more valuable to have an out of the box, simple solution, however I appreciate some organisations would rather have the flexibility that is offered by other platforms. **What problems is Iru solving and how is that benefiting you?** Managing Apple devices - pushing updates, enforcing patches, enforcing company policies. ### 35. A comprehensive MDM solution with incredible features **Rating:** 4.5/5.0 stars **Reviewed by:** Victor B. | Product Operations Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Iru?** We recently made the decision to switch from another jamf provider to Kandji. We have been using it for a couple of weeks now, and I must say that I truly appreciate how comprehensive and user-friendly their portal is. We have been testing the platform for weeks and haven't even scratched the surface of the monumental amount of unique features it has ; from automations, app delegation, self-service, security policies, hardware rules, and more, there isn't a single thing I couldn't find in their portal. The blueprint system in particular is a game changer and offers you a lot more options than the majority of competitors. **What do you dislike about Iru?** If anything, I would say the absence of an integrated help desk, which in all honesty isn't a deal breaker, I'm not concerned because Kandji does a fantastic job of providing a hands-free platform that allows us to assign tasks and resolve problems with just a few clicks. **What problems is Iru solving and how is that benefiting you?** From an extremely simple enrolling method to assigning access, staying up to date on OS and apps, applying security profiles, and more, Kandji offers a very smooth device management experience. Additionally, there are numerous integrations that have a significant impact, such SSO with Google Workspace. On top of that, the facts that each app (library item as they call in the platforms can be customized based on different tags, teams or user groups is a game changer! ### 36. A better alternative to JamF Pro **Rating:** 4.5/5.0 stars **Reviewed by:** Vi T. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Iru?** I decided to switch to Kandji after realizing how much more intuitive and streamlined it is compared to Jamf. The setup was quick—fully operational in just 2–3 days. App deployments are simpler, I no longer experience unexpected lockouts, and there’s no extra cost for technical support. Overall, the transition has been smooth and the user experience significantly better. **What do you dislike about Iru?** One area where Kandji could improve is its reporting capabilities. Prism is decent, but there are certain reports it doesn’t offer out of the box—you’ll need to get creative to extract the data you need. Another limitation is the ability to wipe a locked device. Currently, the user has to unlock the computer before it can be wiped, which isn’t ideal in all situations. **What problems is Iru solving and how is that benefiting you?** Kandji makes it easy to support remote users by streamlining policy and application deployment. This is especially valuable for users who aren’t very tech-savvy. What used to be a time-consuming onboarding and offboarding process now takes a fraction of the time thanks to touchless provisioning. ### 37. Solid solution for managing compliance across MacOS devices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Iru?** Integration with Okta, Apple Business Manager, automated nature of enrollment for end users, ease of configuration. **What do you dislike about Iru?** Some aspects of the product are not as intuitive as others, learning curve during initial setup. **What problems is Iru solving and how is that benefiting you?** The largest problem solved by Kandji is consistently keeping the operating system and applications up to date. To ensure our employees adhere to company security policies, we had to review / remind / enforce manual system updates or risk account suspension. This was a huge waste of time that has become a non issue. Next is the integration with our Compliance Platform, allowing us to use the Kandji agent to report compliance state into our compliance platform. Previously we used a native agent that would randomly stop reporting. This lead to a weekly review of the agent reporting age, followed by requests to reinstall/restart the agent to begin reporting again. The Kandji agent so far has been extremely reliable. In addition to the above, we integrated Kandji with Apple Business Manager, our Identity provider, and our Hardware provider. With this in place, we simply order a new device for our employee and everything else is automated. The device arrives at their location, they log in to the device with their corporate e-mail address, the device then enrolls into Kandji and our blueprints take care of all base OS settings and desired applications. No IT involved at all after purchase. This saves countless hours, per device. ### 38. Kandji - Varo **Rating:** 5.0/5.0 stars **Reviewed by:** Christian C. | Sr Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Iru?** Kandji is an all in one solution for our macOS fleet. It handles app deployments, enhanced endpoint security management and all around functionality. Last but not least, the customer support is top tier and also has a chat functionality built within the UI. **What do you dislike about Iru?** We been with Kandji for about 5 years now and we have seen the growth since the beginning. Reporting has been improved with the new release of Prism. The one thing I will say for improvement is when you back out of a library item or device view, it refereshes the page and doesn't leave where you left off. **What problems is Iru solving and how is that benefiting you?** Kandji is helping secure our Endpoint Security Infrastructure to be the best it possibly can be. Onboarding is a great experience for new hires since we leverage zero touch deployment. ### 39. Kandji offers all the different services we need to manage our businesses 350 Apple Devices! **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan M. | Director of Construction Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Iru?** Our experience with our CSM, Kaylee, has been FANTASTIC! We have had such a great experience with everyone on the team we've dealt with and the software is great and easy to use. Our employees love the quick access to the mobile app and managers love how simple it is to teach employees how to utilize it. **What do you dislike about Iru?** It would be great if we could edit device information from the main list instead of going into each device and change everything individually. **What problems is Iru solving and how is that benefiting you?** We are able to find lost devices (which happens A LOT) and track who owns each device with ease ### 40. Amazing MDM product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Iru?** Kandji takes a lot of the guess work out of managing a MacOS fleet. Their UI/UX is simple and intuitive, and their product just works. No gimmicks, just results. The biggest thing about Kandji however, is their customer support. They are hands down the best support team I have ever worked with. They are quick, responsive, and extremely knowledgeable. They know their product inside and out, and go the extra mile for their clients. This alone is worth its weight in gold, but in addition to a world class MDM product? Priceless. **What do you dislike about Iru?** Nothing. It’s one of the best tools I use every day to manage my IT department. **What problems is Iru solving and how is that benefiting you?** They solve common issues for device management, security, patching, asset tagging, custom application and script deployment, and so much more. ### 41. Good device management software with strong security platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2025 **What do you like best about Iru?** its very user friendly and good interface, I love good interfaces and coming to khanji its vibrant and its smooth interference keeps me alive while using the app. I love the colors what my company has for the Kandji background while signing up. Very strong security with seamless integration with the MAC interface. Keeps all the 3rd party apps up to date with constant reminders if not it will be auto updated in the background. **What do you dislike about Iru?** Nothing that I have faced with that I can think on the cons. I'm not sure if this would be the same for other orgs - One thing I can think over my head is while the password auto expires and we need to change it since it unger goes with our internal OKTA which is integrated to Khanji - the password syncs doesn't match pop-up annoys the most but if we take time and update the password before its expired I can overcome this. **What problems is Iru solving and how is that benefiting you?** The auto device connection is seamless and reduces getting IT helps and mostly self served. The onboarding was smooth and I did not find any difficulties using the app. ### 42. Kandji knocks it out of the park! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Iru?** The ability to chat with support in real time when a problem needs to be addressed. **What do you dislike about Iru?** I would like to see more reports for devices. **Recommendations to others considering Iru:** If you are looking for a macOS MDM, Kandji is the way to go. I find it easier to deploy apps than Jamf. Kandi can accept a .dmg, .pkg or zip file when deploying a custom app. The support is top-notch. I was trying to deploy a SAM agent, it required a custom script. I reached out to support, and within a few hours, they created a custom script. **What problems is Iru solving and how is that benefiting you?** The ability to allow my team to send a MacBook to an employee and have zero touch setup. In less than 30 minutes the device is setup and ready to go. ### 43. Easy to navigate, manage, and configure moving parts for all managed mobile devices! **Rating:** 4.5/5.0 stars **Reviewed by:** IT S. | IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Iru?** I want to say my favorite thing about Kandji is the simplicity and easy to navigate interface, but truthfully it is the great support techs and engineers that Kandji has. Though MDM can get frustrating due to limitations and minor nuiances that occur every now and then, but the support team and Kandji does a very good job at being informative and providing various forums to help your use case. Not only is the support team great to work work, but our company assigned CSM, Kaylee, has been amazing to work with as she has provided assistance for whatever my MDM needs required. Such as training from the bottom up, teaching best practices, collaborating with support engineers to get me the best possible answers, etc. Another thing I love about Kandji is how easy the MDM profile gets integrated into devices purchased through Verizon. Once I receive and boot up the device, Kandji is already there ready to go. Only thing I need to check is if the device is using the correct blueprint or not, and if it is not, it is a quick and easy fix. **What do you dislike about Iru?** There aren't necesarilly any cons to Kandji, at least none that I have found, but just like every other MDM, they aren't perfect, but that is typically due to the device's manufacturer limitations. Only other dislike is probably the learning curve. If you are like me and come into MDM softwares with little to no knowledge about mobile devices or platforms that help manage it, then you will most likely struggle like I did. If you already have that experience, using Kandji will be a breeze. **What problems is Iru solving and how is that benefiting you?** We use Kandji to restrict certain departments from device features, record device information, assign permissions and limitations to either departments or individual users, and general MDM needs. Using Kandji has been super easy and helpful to manage devices within the company which has now allowed to practically pay no attention to that side of my department. Because Kandji runs everything automatically and I now get Kandji preloaded onto purchased devices through Verizon, I rarely ever have to login, I just let Kandji do what it needs to do unless otherwise noted. ### 44. Great tool for managing devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | VP of Production Engineering and Technical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Iru?** Easy to use and great connections with other tool and applications. Takes the hassle out of managing devices which can be a challenge in a fully remote global organisation. Policy administration is made easy with the built in templates. Enrolment of devices and users is simple. **What do you dislike about Iru?** Ensuring the devices are kept within policy. This has to happen anyway and at least Kandji alerts you when something goes wrong with a device **What problems is Iru solving and how is that benefiting you?** Managing fully remote devices with users spread around the globe. Providing a good end user experience for new users. Help keep all our devices compliant with policies. One of the geart features is it has replaced the need to have all the devices joined to Active Directory perfect for Apple devices ### 45. Kandji - The end to our Mac supporting woes ! **Rating:** 5.0/5.0 stars **Reviewed by:** Keith N. | Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Iru?** The whole process from the initial call to onboarding has been amazing and a huge thenkyou to the team. The platform is exactly what we needed in terms of fully mange our Mac estate, from deployment, to patching and asset tracking. Its ease of use to setup, implement and integration is so well laid out, and the customer support elements are well delivered and easy to use. **What do you dislike about Iru?** Ill be honest, i just cant fault it, the platform is everything we need **What problems is Iru solving and how is that benefiting you?** We never had a proper way to support the Mac assets in the business, and deployment was extremely manual process. In terms of updates, it was a similar thing, if a device came back in we patched and did what we needed. The Kandji platform has transformed this whole process for us ### 46. Kandji listens to feedback from their clients **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo T. | IT and Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Iru?** The Library of pre-configured system settings and applications is very useful. Especially when it comes to a small team where packaging or scripting settings and installations can take long periods of time. **What do you dislike about Iru?** An improvement I would suggest is trying to add management capabilities on iPads that are not enrolled via Apple Business Manager. Even if that ability is to restart the device, it would be helpful. **What problems is Iru solving and how is that benefiting you?** - Deployment of known applications on users' endpoints. - System Settings alignment with known security baselines. - Zero touch endpoint deployment. - Applications and OS patch management. ### 47. Consistent Improvements and Updates Keep Kandji Evolving **Rating:** 5.0/5.0 stars **Reviewed by:** Irine S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Iru?** I really like Kandji because they consistently introduce new improvements and updates, which keeps the platform evolving. Their support and accounts teams are great, and I really like their program design. It's very user-friendly, with an intuitive homepage and platform that makes it easy for users. **What do you dislike about Iru?** The pricing can be a bit high, especially for small companies, but Kandji has always been willing to offer discounts for us, which helps **What problems is Iru solving and how is that benefiting you?** Kandji helps us by automating updates and providing computer recovery keys, which is essential since our employees often forget their passwords. Additionally, the platform's security configurations ensure our devices remain secure and compliant. ### 48. A Smooth and Encouraging Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Vahid H. | Sr. Manager, IT & Security Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Iru?** I've been a Kandji user for over few years now, and I must say, I'm genuinely impressed with its features and ease of use. We made the switch from JumpCloud, and Kandji has proven to be a far superior choice for our needs. The platform's intuitive design made policy implementation a breeze and ensured it was tailored to our organization's requirements. **What do you dislike about Iru?** Having the ability to execute terminal commands remotely on specific devices directly from the device section would enhance the platform. This would streamline device management and troubleshooting without the need for additional steps or equipment. **What problems is Iru solving and how is that benefiting you?** Kandji is vital in helping our company maintain SOC2 compliance. It ensures that we have efficient systems for patching and the right policies for updating our apps and devices. This is instrumental in lowering risks and adhering to regulations by significantly enhancing our security measures and compliance methods. ### 49. Ease of use and turn key **Rating:** 5.0/5.0 stars **Reviewed by:** Garret W. | Director of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Iru?** Kandji has been a game-changer for our Apple device management. Its seamless integration with Apple Business Manager lets us drop-ship devices directly to users with zero-touch setup, which is critical for our distributed teams. **What do you dislike about Iru?** Limited Windows support and pricing tiers. **What problems is Iru solving and how is that benefiting you?** Kandji is helping us track missing devices, seamlessly push apps, and simplify onboarding for new team members. Its intuitive interface makes it easy for staff to adopt when they need to use the platform, and the Self Service feature empowers users to install tools without waiting on IT—freeing up time and improving productivity across the board. ### 50. Best MDM solution we've used so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Ian D. | Sr. Manager, IT Operations., Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Iru?** Compared to other "enterprise" Apple MDM solutions we had used in the past, the price was very affordable for our small business. The migration and onboarding from our old provider to Kandji was included in the price of the solution, and was incredibly easy to execute. The Account Executive, Customer Success Manager, and Principal Engineer were all very knowledgeable and helpful during the entire process. I am absolutely satisfied with their product offiering. **What do you dislike about Iru?** I only wish that we could manage the few Microsoft Windows that we do have in our organization in 1 application. **What problems is Iru solving and how is that benefiting you?** 1. Ensuring Apple devices comply with security policies and industry regulations. 2. Automation and onboarding of new Apple devices. 3. Endpoint security. 4. Patch management. 5. Self-service and controlled app store. ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+12%3A37%3A20+-0500&secure%5Bsession_id%5D=c7664a42-a9f6-4cc7-ab28-d35db8c9ca64&secure%5Btoken%5D=7aa161d14e1a556228c471aceb9e22efce193d797372222c7c7aa97c75184054&format=llm_user) ## Iru Integrations - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Lumos](https://www.g2.com/products/lumos/reviews) - [Malwarebytes for Teams](https://www.g2.com/products/malwarebytes-for-teams/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,231 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (251 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (210 reviews)