--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 844 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 844 scale: '5' date_modified: '2026-08-13' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 844 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. (339 reviews) - Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. (251 reviews) - Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. (173 reviews) - Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. (150 reviews) - Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. (71 reviews) - Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. (55 reviews) - Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. (53 reviews) - Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. (51 reviews) - Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Iru?** I like the ease of use, quick support and growth into windows devices **What do you dislike about Iru?** it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well. Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. **What problems is Iru solving and how is that benefiting you?** Our biggest concern is security for lost/stolen devices so being able to lock the devices and protect our data is big. Secondly, ease of use in managing our fleet. the more auto apps the better for day to day management and onboarding. ### 2. Easy Device Search, but the UI Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Philipp H. | Office Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Iru?** that its really easy to search for devices **What do you dislike about Iru?** i think the UI and enrollement is complicated i would love if there is a easier way to roll out **What problems is Iru solving and how is that benefiting you?** device tracking ### 3. A somewhat difficult beginning process that got better with some effort **Rating:** 3.0/5.0 stars **Reviewed by:** Mason S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Iru?** Very nice web UI that is easy to navigate **What do you dislike about Iru?** Many security features will break endpoints to the point of unusability **What problems is Iru solving and how is that benefiting you?** Lets us manage our Mac devices. This has let me keep apps up to date and install required software ### 4. Good but pricing stucture isnt great and customer support is challenging **Rating:** 3.0/5.0 stars **Reviewed by:** Alastair T. | Co-Founder / Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Iru?** The ease of having all system logged and kept up to date. **What do you dislike about Iru?** Pricing, we hit 50 computers and the next jump is 75. So we added the 51st computer and they would only do 75 as net level, so we are paying for 24 computer slots we aren't even using. Also, customer support is challenging. We had a script for printers that didn't work. When asking for support you just get sent 2 line emails telling you to use a 3rd party app. 7 emails in now and still can't get it resolved. **What problems is Iru solving and how is that benefiting you?** We have all our devices in one place. ### 5. Good but UI needs some TLC **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Iru?** Support, The only reason I chose kandji over JAMF is the support team. **What do you dislike about Iru?** blueprints are nice but I really need group based assignments and not have to worry about new blueprints to manage. Also searching and navigating through the product is much harder than it should be. I miss Azure search bars and ease of use **Recommendations to others considering Iru:** Not quite at JAMF's level but auto apps take a lot of work out of your day **What problems is Iru solving and how is that benefiting you?** just needed a mdm ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A06%3A14+-0500&secure%5Bsession_id%5D=3dcfd189-50c2-4030-8bba-afc145046a22&secure%5Btoken%5D=8b49cbd00126d00e1b00b1d863d53414c76712f54d126170e20013985fea5ecf&format=llm_user) ## Iru Integrations - 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[Paylocity](https://www.g2.com/products/paylocity/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **Additional Functionality** - Generative AI - Event Analysis - Prioritization - AI Copilot - Whitelisting/Blacklisting - Remediation Management - Alerts/Notifications - Behavioral Analytics - Continuous Monitoring - Root Cause Analysis - Endpoint Management - Anomaly/Malware Detection **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,232 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (264 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (211 reviews)