Ergonode PIM Reviews & Product Details

The ease of Use is pretty incredible. Its visual interface is just so easy for creative to jump on and know what they are looking at/for without having ever been trained. Digital Assets management has been a game changer in keeping all our files organized and linked to the appropriate client and service. The Customer Support was great when we first got started. Review collected by and hosted on G2.com.

The most challenging part was connecting the existing thousands of legacy assets to our library. We needed to spread it out over a period of several months. The system gets along great with it, but the initial import for a creative agency sitting on so much back log is its own process. Review collected by and hosted on G2.com.

The Access Rights system is extremely granular and permits me to create very specific policies based on the roles of users, classification of data, and stage in product life cycle level. The HISTORY feature of the Versioning creates an excellent trail for forensic and other analysis. Not to mention, the Team of Customer Support willing to help us with custom security configurations. Review collected by and hosted on G2.com.

Implementing the level of security segmentation we wanted, it's a real pain in the arse setup wise. The security measures are both feature-rich and powerful, but it requires an administrator with a deep knowledge of them to get the configuration right -- which could be difficult for organizations without dedicated security teams. Review collected by and hosted on G2.com.

The facility with which we can visualize and mange relationships between our main platform and its various add-ons is incredibily impressive. Customer Support has been great all along when we've needed to model our less common SaaS offerings. These days, the Centrally Managed Product Information and comprehensive API Integration are what everything we do sits upon with regard to our operational data integrity - when it comes to our CRM and billing systems perfectly aligning with our product strategy. Review collected by and hosted on G2.com.

Thinking in terms of "products" as a set of distinct bounded things to be shipped versus the notion of "capabilities" and "service tiers" is a conceptual climate change, for which we needed upfront strategic career gambling. Modeling our complete SaaS portfolio was very challenging but extremely worthwhile and required complete executive and cross-functional support. Review collected by and hosted on G2.com.

The Access Rights implementation is wonderfully granular, allowing me to apply the principle of least privilege from top to bottom in our team organization. Versioning and audit trail present a clear view that is immutable for all changes, making it very helpful in the context of security investigations. PRAGMA18 The Customer Support has promptly responded to security-critical queries and adjustments. Review collected by and hosted on G2.com.

The initial API security configuration and webhooks for our integration with the SIEM took some in depth KYG into the system which was not fully included in a basic onboard. It was doable for a security professional but it brought to light a lack of more advanced, security oriented content documentation. Review collected by and hosted on G2.com.

It is super-easy to use as a non-technical manager; I can see at a glance our service catalog and the governance. The Customer Support has been phenomenal, really a partner in setting the system up to fit our specific fintech needs. Compliance and Access Rights also gives us the audit trail and security we need to be assured in doing business in our industry. Review collected by and hosted on G2.com.

MAPPING OUR NUANCED FINANCIAL SERVICES ONTO A STRUCTURED PIM FRAMEWORK

This is easier said than done and it requires real upfront thinking and crossdepartmental alignment. It has turned out to be a good activity, but the conceptual phase was more demanding than expected. Review collected by and hosted on G2.com.

The Ease of Use is outstanding; the system is very visually intuitive and enables our team to simply tell compelling product stories without struggling with the tool. The Digital Asset Management is very tightly integrated, so we're assured the proper lifestyle images are always being matched with the associated product. The Customer Support is a trusted partner, especially in setting up workflows for our fast-paced, seasonal product launches. Review collected by and hosted on G2.com.

The process of data migration for our large body of historic content was no small feat. Although the reward has been enormous, it was actually quite intensive in the short term. Review collected by and hosted on G2.com.

Ease of Use for administrators is outstanding; setting up our product type attributions (e.g., footwear vs. knitwear) is very easy. Customer Support is outstanding as well, especially when setting up complex workflows for our seasonal product releases. And crucially, the Digital Asset Management is completely seamless to ensure proper product images and lifestyle images are associated with the correct SKUs. Review collected by and hosted on G2.com.

The first migration of data from SalesLayer had to be carefully cleaned and mapped. Although guidance was offered by Ergonode, it took considerable effort to clean the data for the past years. Review collected by and hosted on G2.com.

The Ease of Use is fantastic. It’s a clean and intuitive interface. As a non-technical marketer I can find exactly what I need without waiting for a report. The search function is fast and powerful. I also appreciate the Customer Support; on the few times I have needed help with filtering or exports, they were quick and helpful. Review collected by and hosted on G2.com.

I don't have major dislikes from a user perspective. It will be great if the built-in analytics could more directly point to which product attributes are most responsible for online traffic or conversions, but I mostly rely on our dedicated analytics platform for that anyway. Review collected by and hosted on G2.com.

Ease of Use It is powerful in its security, but very easy for our team to keep it compliant without resistance. Great Customer Support, they are very helpful and reliable. But the most important thing is that we have peace of mind knowing our product data is safe, and completely in sync across all of our customer touchpoints. Review collected by and hosted on G2.com.

The migration of the complex brand assets from current system was a phase-based meticulous process. The result was great, but the process required a lot of internal gatekeeping to ensure no data got lost. Review collected by and hosted on G2.com.

Ease of Use: It is picture-based, no words required and very intuitive-- which was essential to getting buy-in from our creative and merchandising group. Working with complex product variants and lifestyle imagery is effortless.

Customer Support: They are reliable and helpful whenever we've had to set up new marketplace integrations. They provide clear, actionable guidance.

Digital Asset Management: It's solid when it comes to rich media. Photos, video tutorials and care guide PDFs can all be added to specific SKUs easily in a streamlined, organized fashion.

Multichannel syndication: We've been able to save a lot of time by easily mapping and exporting product data to our retail and marketplace partners from one centralized platform. Review collected by and hosted on G2.com.

We found getting a maintainable and productive environment for defining complex product relationships (bundles/kits) had some initial learning curve higher than we expected. While flexibility is there, we had to spend some focused hours and hand-holding to model it appropriately for our particular cookware sets. Review collected by and hosted on G2.com.