
What I appreciate most is the user-friendly interface and the speed of information retrieval. In sales, we need to answer customer questions instantly. Ergonode allows our team to find detailed product attributes like specific material layers or warranty info without digging through old PDFs or separate spreadsheets. The multi-channel distribution is also a huge plus; I know that the specs my team sees in the showroom match exactly what is on our website, which prevents any customer confusion. Review collected by and hosted on G2.com.
While the system is quite modern, the bulk export options did take us a little while to get the hang of. Occasionally, when we are trying to fetch our own price lists for seasonal sales, the filtering options can be a little too techie for our tastes. I would also like to see a better mobile app integration so that our floor sales team could more easily access the entire PIM database on their tablets during a customer consultation. Review collected by and hosted on G2.com.
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