--- title: Lightspeed eCom Reviews meta_title: 'Lightspeed eCom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Lightspeed eCom works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 23 scale: '5' date_modified: '2026-06-24' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Lightspeed eCom Reviews **Vendor:** Lightspeed **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 3.5/5.0 **Total Reviews:** 23 ## About Lightspeed eCom SEOshop eCommerce is an ecommerce platform especially designed for entrepreneurs. SEOshop provides small, growing businesses with an eCommerce platform that is completely SEO optimized. SEOshop supports over 50 payment methods such as iDeal, all major credit cards and bitcoin. Regular, free updates eliminate expensive maintenance contracts whilst phone, email and chat support is provided by eCommerce specialists. The eCommerce platform offers secure and reliable hosting with 24x7x365 monitoring (ISO 27001). SEOshop offer their own content delivery network (CDN) with high quality hosting. Users also benefit from fast servers and 256 bit SSL standard security. ## Lightspeed eCom Pros & Cons **What users like:** - Users value the **no coding** feature of Lightspeed eCom, enabling effortless setup and management of their online stores. (1 reviews) **What users dislike:** - Users frequently face **slow performance** issues, leading to frustrating latency and delayed responses during queries. (1 reviews) ## Lightspeed eCom Reviews ### 1. Great Online and Offline Options, but the App Experience Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** M K. | Mede-eigenaar, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Lightspeed eCom?** You have online en offline possibilities **What do you dislike about Lightspeed eCom?** Not that much of apps for example like shopify **What problems is Lightspeed eCom solving and how is that benefiting you?** Hope they are making more apps to use to make it user friendly ### 2. Lightspeed Delivers an exceptional user experience while building websites. **Rating:** 4.5/5.0 stars **Reviewed by:** Sudhanshu P. | Seo, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2024 **What do you like best about Lightspeed eCom?** It's no-coding environment for developing hard features and cost effective solution helped me a lot in my ecom journey. So the best i can say is it's a complete solution for a non-techy marketer, Digital Entrepreneur, Ecom Sellers. **What do you dislike about Lightspeed eCom?** The features are top notch and the usability to develop functional and beautiful websites is also good, but i hope we can integrate to more third-party platforms and payments solutions. **What problems is Lightspeed eCom solving and how is that benefiting you?** Lightspeed eCom makes running an online store easy. It combines everything you need—inventory, sales, and customer info—in one place. You can sell on multiple platforms, customize your store's look, and get helpful insights. It's perfect for anyone looking to grow their online business smoothly and efficiently. ### 3. Integration and built at its best **Rating:** 4.0/5.0 stars **Reviewed by:** Ragul H. | Manager - Business development (FK Marketplace), Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about Lightspeed eCom?** The no code phenomenon, interactive built **What do you dislike about Lightspeed eCom?** Latency issues and response for quiery raised **What problems is Lightspeed eCom solving and how is that benefiting you?** Marketplace seller integration, it helps to link and built websites ### 4. Service is way too long to receive **Rating:** 1.0/5.0 stars **Reviewed by:** Stéphane R. | Bike shop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Lightspeed eCom?** Large inventory of products and feature, clean interface, **What do you dislike about Lightspeed eCom?** Service is way too long to obtain, not many feature on e com, expensive **What problems is Lightspeed eCom solving and how is that benefiting you?** Online sale ### 5. Not a solid commercial grade e-commerce solution **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2023 **What do you like best about Lightspeed eCom?** One-stop shop if you want to have a multi-channel store including e-commerce and Retail POS. You don't have to be really technical to work with this platform as it makes it easy for you to set up your e-commerce rather quickly in comparison to some of its competitors. The platform has a good category management system, and its integration with its own retail POS works very well. It is a good platform for small e-commerce businesses. **What do you dislike about Lightspeed eCom?** Unfortunately, Lightspeed eCommerce will become a headache for someone who wants to have solid commercial-level e-commerce with major paid advertisement hooks and search engines. It's SEO capabilities are subpar. If you are selling internationally and have a multi-lingual site, the platform has major pitfalls that will prevent your shop to rank high on Google and you will not know whether or not your paid ads on social media are performing because Lightspeed lacks to ability to provide this information to Facebook Business manager properly. **What problems is Lightspeed eCom solving and how is that benefiting you?** The Lightspeed eCom platform integrates well with our Retail POS and allows us to manage our inventory across different channels without any problems. Having a solid multi-channel support (eCom + Retail) was one of the reasons we selected this eCom platform ### 6. Lightspeed Ecom is a great alternative to the cookiecutter shops **Rating:** 3.5/5.0 stars **Reviewed by:** Trey V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Lightspeed eCom?** The best thing is the ability to customize everything to your store's needs. Everything can be made the way you want. Also, having an online gift card that goes to our POS is fantastic! **What do you dislike about Lightspeed eCom?** It is more work to do all the photos and descriptions yourself. It is very time consuming to get started, but it is just the upkeep of new products and photos. **What problems is Lightspeed eCom solving and how is that benefiting you?** We did not have an online shop before Lightspeed eCom. Now our customers have the ability to see what products we have in stock, so that they can either come in store or shop online from home. ### 7. Small business? Lightspeed it is **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Lightspeed eCom?** Extremely excited with Lightspeed. Good reporting, great features, good customer support. **What do you dislike about Lightspeed eCom?** issues i had were solved. So not come across or know off any cons **What problems is Lightspeed eCom solving and how is that benefiting you?** As a small furnoture business, the reporting and inventory systems have greatly helped us work systematically. ### 8. Good ecommerce platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Lightspeed eCom?** It's user friendly platform that makes it self serve without dependency **What do you dislike about Lightspeed eCom?** It does not allow upload of CSV or excel to update product inventory **What problems is Lightspeed eCom solving and how is that benefiting you?** We have taken the business online through Lightspeed and getting to experience the maximum customer reach ### 9. Easy to setup and integrate **Rating:** 3.5/5.0 stars **Reviewed by:** Cameron D. | Owner/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Lightspeed eCom?** Fairly seem less integration with LightspeedPOS. **What do you dislike about Lightspeed eCom?** A lot of manual work to update product descriptions etc. **What problems is Lightspeed eCom solving and how is that benefiting you?** eCom integrated easily with the LightspeedPOS. It allowed us to setup a large product catalogue, with fairly reliable server capabilities. Lightspeed eCom was much faster and easier to use than WooCommerce. ### 10. I love Lightspeed eCom **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian G. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Lightspeed eCom?** I like the simple fact that you get a live person when you call for help, and your issue is usually resolved on the initial phone call. **What do you dislike about Lightspeed eCom?** I wish there were more "free" features in the templates, but it works for me as it is now. This product could be better if the onboarding training was more tailored to nonprogramming folks like me. **What problems is Lightspeed eCom solving and how is that benefiting you?** Selling my wares online is a new solution for me. This pandemic has put a wrench in live sales of my jewelry, and being able to distribute them online is awesome! I don't know if my business performance has increased, as I'm so new, but it has to help!! ### 11. Solid eCommerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Simone B. | Marketing & Technology Director | Webmaster | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Lightspeed eCom?** I really like that I am able to customize our website and integrate third party apps & APIs easily. And the customer service, the customer service is top notch! Through migration and implementation, the Lightspeed team was right there. At a moment's notice, I can chat with the team or give them a call. Although I may be a one-woman tech team, I have help! It's such a blessing to have a support team for our business. It has been easy to integrate all of our business critical resources and provide a more unified experience for our employees. Employees can access customer data, order data, shipping data, marketing data and product data in one platform. I've been able to customize our store template to our specific business needs and design requirements. It's been a developer's dream. **What do you dislike about Lightspeed eCom?** My main dislike is that I don't have FTP access to my files on LS servers. This would be extremely helpful to optimize our images as needed. I also would like to upload customer data myself. At this time, to upload customer data in bulk, I have to send the data to Lightspeed for import. More options for discounts and coupons would be helpful - BOGO, Buy 2 Get One, or FREE Shipping codes based on domestic addresses only (not international). **Recommendations to others considering Lightspeed eCom:** Do your research! Most third-party applications or business software can be integrated via Lightspeed apps or APIs. If you have questions, ask! There is a customer support forum and extensive help documentation available. You will also find that there are many developers that can help with integration of your third-party or business critical applications. **What problems is Lightspeed eCom solving and how is that benefiting you?** I currently use both Lightspeed eCom & Retail (Omni-channel). This helps our retail store and online store stay synced and makes life easier for employees. Now, all POS sales and eCom sales are in one platform that is easy to use for our employees. If a customer purchases an item in our retail store, ecommerce inventory stays updated. ### 12. Paywall business structure - hidden costs galore **Rating:** 0.0/5.0 stars **Reviewed by:** Jonathan L. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Lightspeed eCom?** The only thing I appreciate about LS ecom is the somewhat easy navigation. **What do you dislike about Lightspeed eCom?** Lightspeed goes public and doesn't have gift cards. Except you can get gift cards with some terrible work around that goes to another website for payment(only $600 and $20/mo.). Paywall after paywall. You want a sign up form on your site? Paywall subscription app. Lightspeed has built an amateur skeleton platform where if you want anything basic you have to sign up for a subscription service. This structure makes it so they sell you on the 60/mo. you spend months getting everything going(digging your own grave) then you'll have to spend 5-10 times just to get the most basic features. The joke is on you if you choose to use lightspeed ecom, ever. Disgusting and manipulative tactics to gain profit while pushing a sub par product. Worst company ever. **Recommendations to others considering Lightspeed eCom:** Don't do it. Its just not capable of handling any serious business's need to grow. Every time you want to add features for your customers/users its either impossible or its behind yet another paywall subscription. I can say that this platform has cost me financially and negatively affected my career. **What problems is Lightspeed eCom solving and how is that benefiting you?** LS Ecom does not have: Gift Cards - without using some shady workaround that takes customer to another url for payment($600 setup and $20/mo. subscription) Forms - without $20/ mo. subscription service Affiliate marketing - without $79/mo service Email marketing - without $40/mo. service Loyalty program - without $80/mo. service and on and on and on. Unable to modify sitemap for the simplest of SEO. SEO is terrible. I'm an SEO professional. ### 13. Lightspeed .. A cloud-based ecommerce system **Rating:** 4.0/5.0 stars **Reviewed by:** Dan G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2019 **What do you like best about Lightspeed eCom?** The good feature is that the register is connected and synced with the store inventory and website! The program is very user friendly with simple and easy to access the menus .Lightspeed offers functionality for customizable checkout, upsell and cross-sell features, related product recommendations, promotions and custom pricing for single items or groups of items, customer product **What do you dislike about Lightspeed eCom?** The product is Expensive and complex for very small businesses and startups. Also the payment for subscription for one year is not advisable for a startup.The level of support is not always available hence a novice cannot get the full benefit with no support **Recommendations to others considering Lightspeed eCom:** A good cloud based eCommerce solution that has great for integration between instore sales and inventory. **What problems is Lightspeed eCom solving and how is that benefiting you?** we have increased our customers and also the good sync with the inventory helps us to restock and know the reorder level for the inventory ### 14. A solid option for simple eCommerce sites, particularly if you're already running Lightspeed for POS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Lightspeed eCom?** Lightspeed eCom is a solid solution for a brick-and-mortar store looking to make the leap to ecommerce, particularly if they're already running the Lightspeed POS. The way it simplifies and streamlines everything is probably its best feature. **What do you dislike about Lightspeed eCom?** While it's a nice place to start, the relative lack of customizability compared to other ecommerce playforms out there is a drawback. It can also be costly, depending on your setup. **Recommendations to others considering Lightspeed eCom:** Depending on the size of your operation, you may want to consider Magento or Shopify. Both have third-party extensions available that can help you sync to a Lightspeed POS. **What problems is Lightspeed eCom solving and how is that benefiting you?** The main problem was linking our in-store POS to our online warehouse database and keeping both in sync. Lightspeed eCom helped us achieve this. ### 15. Overall great software! **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda M. | Creativity Guru, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Lightspeed eCom?** Learning this tool was a breeze when I worked in retail. I barely had to ask any questions because the layout was so clean and simple to understand. **What do you dislike about Lightspeed eCom?** Expensive and complex for very small businesses. One year commitment **What problems is Lightspeed eCom solving and how is that benefiting you?** Ability to upload vendor price list, descriptions to Lightspeed. All of our vendors information is at our finger tips, before we would have to hunt or go looking for this information now it’s just there. ### 16. Lightspeed Ecom is easy ecommerce for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2019 **What do you like best about Lightspeed eCom?** I like lightspeed eCom because it provide me wide range of feature such as products variations, discounting rule and Product descriptions and categories,Integrated product returns management. Those items here are good for me. **What do you dislike about Lightspeed eCom?** it is abit technical work and need to learn for more understand about it. **Recommendations to others considering Lightspeed eCom:** Lightspeed eCom is good eccommerce for online store which is secure and easy to work on it for sell product and services. You can try it then you will catch up on what you want. **What problems is Lightspeed eCom solving and how is that benefiting you?** It is give me right feature for selling online store for our business objective. ### 17. Great Software **Rating:** 4.0/5.0 stars **Reviewed by:** Paul R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Lightspeed eCom?** The Lightspeed app is simple, all encompasing, and intuitive PoS software that most anyone can use if they spend a few moments with it. The UI and formatting are excellent. **What do you dislike about Lightspeed eCom?** Needs a bit more customizability for specific categories of input. **What problems is Lightspeed eCom solving and how is that benefiting you?** Serialization of inventory and cataloging of sales. ### 18. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Regina D. | Cashier , Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Lightspeed eCom?** How many things you’re able to do and customize **What do you dislike about Lightspeed eCom?** Lots of glitches (at least in the iOS version). And the re-entering your PIN number like 3 times to do a transaction. **Recommendations to others considering Lightspeed eCom:** Do it **What problems is Lightspeed eCom solving and how is that benefiting you?** Easily able to see layaways and special orders, and inventory. Also really good to view business reports. ### 19. Simple, feature rich and easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Richard E. | Group Chief Executive Officer, Venture Capital & Private Equity, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2018 **What do you like best about Lightspeed eCom?** Ease of set up, everything is highly customizable with no requirement for coding experience. Excellent selection of templates for all types of businesses, again all can be highly customized The overall platform is very feature rich, without the need to install lots of apps. **What do you dislike about Lightspeed eCom?** If you require an onmi channel solutions (retail and ecom), be sure to not build out your trial as they need to provision you with an account that is configured for omni. We spent a week building out our site to realize that we had been emailed new credentials after we subscribed, and this was not made clear! **Recommendations to others considering Lightspeed eCom:** Lightspeed provides a super fast page load time which is great for the end user/customer. Support, albeit a wait sometimes, they are exceptionally helpful, nothing is too much of an issue and they make a point of following up on tickets that they create in a prompt fashion, rather than you having to chase them. **What problems is Lightspeed eCom solving and how is that benefiting you?** We have experienced much faster page load times than compared to BigCommerce and Shopify, a smoother vendor relationship than prior platforms and the ease of setting up products and managing inventory is infinitely easier with Lightspeed. ### 20. Good program **Rating:** 4.5/5.0 stars **Reviewed by:** Jazmin A. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Lightspeed eCom?** I love how the register is connected to the store inventory and website! **What do you dislike about Lightspeed eCom?** Ive used easier website editing programs. **Recommendations to others considering Lightspeed eCom:** Its great **What problems is Lightspeed eCom solving and how is that benefiting you?** Keeps track of all inventory and website. ### 21. Easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2019 **What do you like best about Lightspeed eCom?** The program is very user friendly, easy to access the menus. **What do you dislike about Lightspeed eCom?** It should have more tools to create sale and manage the inventory **What problems is Lightspeed eCom solving and how is that benefiting you?** None ### 22. Great! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Lightspeed eCom?** This product is great for integration between instore sales and Ecom inventory. **What do you dislike about Lightspeed eCom?** allows people to process orders with failed payment **What problems is Lightspeed eCom solving and how is that benefiting you?** Keeping up with instore and online at one location ### 23. Million apps needed **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Lightspeed eCom?** Easy to pull reports and see total sales, discounts, discounts and the inventory management is decent. **What do you dislike about Lightspeed eCom?** You need a million apps to make this program talk to other programs. Everything is additional. My company uses the monthly program and they said they can’t help me over the phone just via chat and email. We pay $1000 a month and someone can’t help me? **What problems is Lightspeed eCom solving and how is that benefiting you?** It’s not comparable with anything! We have to get a ton of third party apps to make this platform useful and talk to our inventory management software - [View Lightspeed eCom pricing details and edition comparison](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+14%3A54%3A10+-0500&secure%5Bsession_id%5D=271956c1-e37a-4f40-8d8b-87d0f12c291b&secure%5Btoken%5D=75442b233e1ce931c1e37aff7ebc7fa0436bc4627340081b8207702d59336f99&format=llm_user) ## Lightspeed eCom Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Lightspeed eCom Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,933 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) - 4.2/5.0 (475 reviews)