Lightspeed eCom Reviews & Product Details

It's no-coding environment for developing hard features and cost effective solution helped me a lot in my ecom journey.

So the best i can say is it's a complete solution for a non-techy marketer, Digital Entrepreneur, Ecom Sellers. Review collected by and hosted on G2.com.

The features are top notch and the usability to develop functional and beautiful websites is also good, but i hope we can integrate to more third-party platforms and payments solutions. Review collected by and hosted on G2.com.

The no code phenomenon, interactive built Review collected by and hosted on G2.com.

Latency issues and response for quiery raised Review collected by and hosted on G2.com.

Large inventory of products and feature, clean interface, Review collected by and hosted on G2.com.

Service is way too long to obtain, not many feature on e com, expensive Review collected by and hosted on G2.com.

One-stop shop if you want to have a multi-channel store including e-commerce and Retail POS. You don't have to be really technical to work with this platform as it makes it easy for you to set up your e-commerce rather quickly in comparison to some of its competitors. The platform has a good category management system, and its integration with its own retail POS works very well. It is a good platform for small e-commerce businesses. Review collected by and hosted on G2.com.

Unfortunately, Lightspeed eCommerce will become a headache for someone who wants to have solid commercial-level e-commerce with major paid advertisement hooks and search engines. It's SEO capabilities are subpar. If you are selling internationally and have a multi-lingual site, the platform has major pitfalls that will prevent your shop to rank high on Google and you will not know whether or not your paid ads on social media are performing because Lightspeed lacks to ability to provide this information to Facebook Business manager properly. Review collected by and hosted on G2.com.

The best thing is the ability to customize everything to your store's needs. Everything can be made the way you want. Also, having an online gift card that goes to our POS is fantastic! Review collected by and hosted on G2.com.

It is more work to do all the photos and descriptions yourself. It is very time consuming to get started, but it is just the upkeep of new products and photos. Review collected by and hosted on G2.com.

Extremely excited with Lightspeed. Good reporting, great features, good customer support. Review collected by and hosted on G2.com.

issues i had were solved. So not come across or know off any cons Review collected by and hosted on G2.com.

It's user friendly platform that makes it self serve without dependency Review collected by and hosted on G2.com.

It does not allow upload of CSV or excel to update product inventory Review collected by and hosted on G2.com.

Fairly seem less integration with LightspeedPOS. Review collected by and hosted on G2.com.

A lot of manual work to update product descriptions etc. Review collected by and hosted on G2.com.

I like the simple fact that you get a live person when you call for help, and your issue is usually resolved on the initial phone call. Review collected by and hosted on G2.com.

I wish there were more "free" features in the templates, but it works for me as it is now. This product could be better if the onboarding training was more tailored to nonprogramming folks like me. Review collected by and hosted on G2.com.

I really like that I am able to customize our website and integrate third party apps & APIs easily. And the customer service, the customer service is top notch! Through migration and implementation, the Lightspeed team was right there. At a moment's notice, I can chat with the team or give them a call. Although I may be a one-woman tech team, I have help! It's such a blessing to have a support team for our business. It has been easy to integrate all of our business critical resources and provide a more unified experience for our employees. Employees can access customer data, order data, shipping data, marketing data and product data in one platform. I've been able to customize our store template to our specific business needs and design requirements. It's been a developer's dream. Review collected by and hosted on G2.com.

My main dislike is that I don't have FTP access to my files on LS servers. This would be extremely helpful to optimize our images as needed.

I also would like to upload customer data myself. At this time, to upload customer data in bulk, I have to send the data to Lightspeed for import.

More options for discounts and coupons would be helpful - BOGO, Buy 2 Get One, or FREE Shipping codes based on domestic addresses only (not international). Review collected by and hosted on G2.com.