# What is a CLM system? What is a CLM system? ##### Post Metadata - Net upvotes: 1

# What is DocuSign CLM? What is DocuSign CLM? ##### Post Metadata - Net upvotes: 1

# What is DocuSign CLM used for? What is DocuSign CLM used for? ##### Post Metadata

# How much does DocuSign CLM cost? How much does DocuSign CLM cost? ##### Post Metadata

# What is the best contract management software? What is the best contract management software? ##### Post Metadata

# Can all Salesforce users view the contracts or do they have to have a license? Any Salesforce user (Sales, Community, Force.com) can have SpringCM’s File It™ for Document Management widget displayed for them to access and review files or contracts. Depending on the user's roles ,there are different SpringCM Licenses that can be assigned for them to view or edit contracts and other documents. A SpringCM account executive will work with your user demographic to ensure they have the best license for their individual needs. ##### Post Metadata - Net upvotes: 3

# None None ##### Post Metadata - Net upvotes: 1

# Is my content secure? How do you compare to Salesforce security? SpringCM and Salesforce have different security models. Salesforce allows for things like Profile Security, Role Hierarchies, Permission Sets, and Sharing Rules that allow for extremely granular security to be provided to users for specific records in terms of what each user is able to see (or not). SpringCM, since it is a folder based system, has security that follows an inheritance model where security can be defined on a parent folder and that same security will be inherited to all the children folders and documents that are contained within. This allows for security to be defined on a few top level folders and for it to propagate down through the folder tree minimizing the need to actively manage security on every folder. As such, when SpringCM and Salesforce are used together, the SpringCM security model will normally be less restrictive than the Salesforce security model which means that documents related to Salesforce records may be available to users searching or browsing within SpringCM where the related Salesforce record may not otherwise be accessible to that user in Salesforce. If your Salesforce security model is fairly open and/or the documents related to the Salesforce records don’t require the exact same permissions as Salesforce, then SpringCM will be a good fit for your implementation/organization. Conversely, if your documents related to your Salesforce records need to have the exact same permission as the Salesforce record, then SpringCM may not be for you. ##### Post Metadata - Net upvotes: 1

# How do you differentiate from Salesforce workflow? Salesforce.com has a basic workflow engine that allows for simple approvals and field updates to be automated. However, most customers find that when they go to apply their true business process to workflow it requires a lot of custom coding. Examples where customers run into challenges with standard Salesforce workflow are below: Salesforce workflow can’t create or update a separate object You’re not allowed to reference every field in a workflow to drive the next step Your can't trigger or start a new workflow from one that is running You need your workflow to do more than just simple field updates and emails Workflows in SpringCM provide for both serial and parallel approval workflows. These workflows can manage exceptions, escalations, loops, and time and event based schedules. Workflows can also triggered by messages sent from things that happen in Salesforce as well as generate outbound messages to trigger events or update fields in Salesforce as well. The most common workflows are for contract approvals, but our powerful workflow engine can be used to manage many parts of the contract lifecycle. There are over one hundred actions that can be performed by the Advanced Workflow engine in SpringCM. The workflows can be created ad hoc (e.g., a simple approval workflow on the contract initiated by an end-user) or they can be a stored, customized workflow that can be manually triggered by the user or automatically triggered based on a contract event (i.e., change in metadata, an import to a folder, etc.). Workflows can be used to perform a wide-variety of tasks, such as assigning metadata, moving the contract between libraries, or sending for approval, to name a few. They can also include individual and group approvals. ##### Post Metadata - Net upvotes: 1

# Do you have multi-language support? Does the application support multi-language? Currently, our support is offered in English only. We have multi-language support on our roadmap for later this year — first the European languages followed by Asia Pacific. If you need something sooner, we might be able to move it forward but would require a signed contract first. ##### Post Metadata - Net upvotes: 1