--- title: Docusign CLM Reviews meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 507 scale: '5' date_modified: '2026-08-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 507 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. (129 reviews) - Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. (66 reviews) - Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. (60 reviews) - Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. (60 reviews) - Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (43 reviews) **What users dislike:** - Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. (28 reviews) - Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. (24 reviews) - Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. (17 reviews) - Users find the **setup process complex** , requiring significant time and support for effective onboarding. (16 reviews) - Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. (16 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Users find the **limited customization** in DocuSign CLM can hinder their specific needs and reduce overall effectiveness. (13 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) ## Docusign CLM Reviews ### 1. Perfect fit for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanie M. | Staff Counsel, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** SpringCM integrates nicely with Salesforce and allows our sales team the opportunity to move fluidly between sales opportunities and contract management. **What do you dislike about Docusign CLM?** Nothing really. May be too soon to tell. When you go from having nothing to having something as flexible, user friendly, and comprehensive as Spring CM, there's not much you can say against it. **Recommendations to others considering Docusign CLM:** If you need a solution to integrate with Salesforce, this is it! **What problems is Docusign CLM solving and how is that benefiting you?** Our contract management was a mess. Having to keep track of contract execution, revision, etc through email was a nightmare. But we didn't want to roll out yet another tool for our sales team to learn. They were just learning Salesforce so it was the perfect time to integrate Spring. Now, we keep track of deadlines, iterations, review, and contract terms all in one place. Too good to be true, but then it is! ### 2. Great Product with Great Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Katie N. | Director of the Virtual Financial Aid Office, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2014 **What do you like best about Docusign CLM?** I like the organization of the documents and the ability to see the document's history and to even view prior versions of the document. **What do you dislike about Docusign CLM?** I can't think of anything pertaining to the SpringCM product that I dislike. **Recommendations to others considering Docusign CLM:** SpringCM meets a variety of different business models and is extremely accommodating to assist your business in determining your needs with regards to a cloud-based document management system. **What problems is Docusign CLM solving and how is that benefiting you?** We are solving the problem of not being able to share access to information while it is in process and the issue that we had prior to this of accounting for work that has been completed for a particular client. We have also eliminated the need for a middle process in scanning the items to digital record. ### 3. Sophisticated imaging and workflow results without having to hire IT resources **Rating:** 5.0/5.0 stars **Reviewed by:** Charles B. | VP of IT and Chief Technology Officer, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2014 **What do you like best about Docusign CLM?** Lincoln Trust spun off from a larger company with a big award-winning IT department, so our users had high expectations. However, we now have a small IT budget. SpringCM enabled us to meet the clients needs at a fraction of what we paid before. This product is inexpensive compared to traditional solutions. We were able to implement workflow using just the Smart Rules. So, after the initial setup, changes to the system going forward are handled by BAs or other non-developers. This saves us tremendously in TCO. I also like that SpringCM has resources that are happy to help point us in the right direction and help us implement new functionality. They are committed to helping us be successful with their product. **What do you dislike about Docusign CLM?** Occassional slowness. But, SpringCM jumps in when there is a problem. **Recommendations to others considering Docusign CLM:** SpringCM provides powerful functionality for very little cost - both external costs and internal resources to program and support. SpringCM administration does not require true technical resources. **What problems is Docusign CLM solving and how is that benefiting you?** Our payback on this product was very quick given the expense and/or limitations of competing solutions. We are now starting to use the web services to pull data into an external database and we are getting good support from SpringCM on the initiative. They have a lot of capabilities already built in, and documented. ### 4. 18 months with SpringCM and still going strong **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | Director of Technology, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2016 **What do you like best about Docusign CLM?** 1. It works - the platform has been very dependable for us with no significant issues or downtime. 2. Customer Service - whenever we needed help configuring the system or just had questions, the CS team was always helpful and patient. 3. Continued improvements - in the short time we have been with SpringCM they have made a number of improvements in UI, performance, and features. They have even listened to our ideas and have implemented when possible. **What do you dislike about Docusign CLM?** 1. Difficult to Customize - when you step into thenext level of SpringCM and want to make custom workflows and such, we have found it difficult to understand and complete the process. Even after taking the course, I was not able to really make use of the custom programming and workflow features. **What problems is Docusign CLM solving and how is that benefiting you?** We use SpringCM in conjunction with Salesforce for all of our document storage. We can have folders created automatically when a new project or account gets added which gives us complete control over the folder structure. It is also easy to tie in with the many Custom Objects we use within Salesforce. ### 5. SpringCM is a flexible and intuitive platform that can be used to meet a variety of needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** We looked at a lot of contract management tools for our organization. Many were extremely flashy with a lot of specialized features. Unfortunately, the specialized features made them ill suited and too complex to be flexible enough to meet our specific needs. As we have rolled out SpringCM as our contracts database, we are finding a variety of document management applications across our organization. SpringCM's flexibility means that we can have a single platform and database serving multiple use cases. **What do you dislike about Docusign CLM?** I would like to see SpringCM continue to offer additional and more in depth training. I feel like we could get SpringCM to do more for us if we were better versed in how to fully utilize all of the features. **Recommendations to others considering Docusign CLM:** Ask the sales staff to accuratley indicate which aspects of the demos are built off of complex, custom workflows and which product features are "out of the box". We had significant issues due to confusion about what types of workflows we could build ourselves vs. which would require PS time and investment. **What problems is Docusign CLM solving and how is that benefiting you?** We have set up a robust contracts management database that has allowed us to capture meaningful, reportable data about our contracts. We now have a much greater ability to truly manage our contracts and it has reduced the reliance of our team on historical knowledge of contract content. ### 6. SpringCM: Salesforce & E-sign **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** SpringCM's integration inside of Salesforce facilitates our Sales Team to better create, edit, and manage contracts. SpringCM Edit introduces ease into the negotiation process, by allowing changes to the agreements to be automatically saved and uploaded. The ability to integrate Adobe E-sign and have the executed agreements automatically stored within the correct Accounts and Opportunities, decrease the flow of paperwork and helps with quicker turn around. **What do you dislike about Docusign CLM?** SpringCM can at times be clunky inside of Salesforce. One cannot just print off a contract, but rather download the document to do so. The flow of drafting contracts could also be more intuitive. When merging accounts inside of Salesforce, SpringCm will not duplicate the same action, and you will have folders and documents floating around, not attached to the right account, and sometimes lost. There can be limited materials and resources to help with initiatives, but the SpringCm team itself is very responsive and working to improve the overall experience, including asking for feedback for new designs and processes. **Recommendations to others considering Docusign CLM:** Consider process paths for contracts when integrating SpringCm into Salesforce. Sales **What problems is Docusign CLM solving and how is that benefiting you?** Contract Management. ### 7. Both SpringCM's product and customer service are top notch. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** The follow-up with account managers as well as being able to access video training modules after you're with implementation. Shows they really want you to succeed. **What do you dislike about Docusign CLM?** There were some meetings where the salesperson/account manager didn't know who we were and repeated meetings/info even though we had already "met." Maybe keeping better notes and checking that info before meetings would be beneficial to make it feel more personalized. **Recommendations to others considering Docusign CLM:** Look around, but SpringCM is the best in my opinion. It has all the tools you need (plus more) for a very reasonable price. The fact that they are still improving and building is also very exciting. I like companies that are continually innovating. **What problems is Docusign CLM solving and how is that benefiting you?** We weren't organized contract-wise at all before SpringCM, this has given us the tool to get that under control and to do things (reports, meta data, etc.) we weren't able to do before. ### 8. SpringCM in Jamaica Cottage Shop's Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** Salesforce does not allow for the updating of documents, particularly invoices. This is necessary in our office since our products are so customized/itemized and multiple associates must access to make modifications and save each time. SpringCM gives us this access which has been unbelievably helpful. **What do you dislike about Docusign CLM?** Not much; however, if I have to put something, I would say that it would be helpful if a document could be renamed without having to save it to the desktop and then re-uploading it while making sure the previously named document gets deleted. Also, that docs can only be deleted by Admins. I would prefer to be able to give this access to whomever I see fit in the office without giving them full Admin access. **What problems is Docusign CLM solving and how is that benefiting you?** Solving multiple user updates on a doc and how it is logged in the type of doc history that SpringCM has. ### 9. Saves ridiculous amounts of time and effort **Rating:** 5.0/5.0 stars **Reviewed by:** Tim S. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** My favorite part of using SpringCm is knowing where that one document I was looking for is at. Immediately and without searching for 5 - 10 minutes. Excellent contract automation is a bonus. **What do you dislike about Docusign CLM?** Nothing in particular to dislike. Any frustrations have been on our end to be ready for automation, to better organize our documents, and to clearly define what materials are used when. **What problems is Docusign CLM solving and how is that benefiting you?** We solve the problem of not knowing where that 'one particular document' you need is at Time savings is the biggest benefit. Plus less frustration. ### 10. Efficient, Effective and Scales with the Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** For high volume of contracts in our business, it is one of the easiest CMS that I've used. Enough bells and whistles that help my non-legal business team efficiently send out contracts for signature. The integrated e-signature tool is priceless. **What do you dislike about Docusign CLM?** The search filtering capabilities could be better. **Recommendations to others considering Docusign CLM:** It's a cost effective solution and easy to get up and running. **What problems is Docusign CLM solving and how is that benefiting you?** We have a small legal team with one contracts manager. She is able to manage our thousands of contracts and train our business teams very effectively on how to use SpringCM. Our business teams find it intuitive and that's key. We are able to scale our contract management needs with the business without adding additional legal staff, which is just right for our budget. ### 11. Great content management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Bjorn P. | Director, Information Technology, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** Simple to set up, simple to use, great assistance from the company's professional services and support. **What do you dislike about Docusign CLM?** Requires some discipline by the customer/client to remember to upload all contracts and legal documents. **Recommendations to others considering Docusign CLM:** Highly recommended **What problems is Docusign CLM solving and how is that benefiting you?** Consolidation of all contracts and legal documents into one safe/backed-up location Alerting of expiring agreements Searchability with added filtering Folder hierarchies for simple departmental structure (easy to understand) Summary: Cross departmental usage with easy to setup metadata and notifications, making sure no renewals are missed and easy search by all needed parties. ### 12. Easiest Product I've ever deployed to users **Rating:** 5.0/5.0 stars **Reviewed by:** John W. | Technology and Technical Training Manager, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** The simplicity in usability for our end users and the full control over document sharing and security. **What do you dislike about Docusign CLM?** iPad app erases favorites when signing out **Recommendations to others considering Docusign CLM:** You can do a proof of concept with SpringCM to give it a test drive **What problems is Docusign CLM solving and how is that benefiting you?** Problems solved: 1. Change control of document revisions: 2. ease of access 3. control who can see what 4. offline use in the iPad/iPhone application Benefits: our end users have instant access to information utilizing the SpringCM iPad App which also provides offline access to documents. ### 13. SpringCM Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** SpringCM is a great tool that easily integrates with Salesforce.com. Our users personally love having the ability to search for terms that resides within PDF documents. **What do you dislike about Docusign CLM?** SpringCM is an extremely flexible platform that can do just about anything. Unfortunately this flexibility lends itself to quite a bit of complexity with respect to building out new solutions on the platform. **Recommendations to others considering Docusign CLM:** If you rely heavily on Salesforce.com for sales force automation, your reps will love SpringCM. It's a great platform that is easily installed, and greatly reduces complexities when dealing with enterprise contracts. **What problems is Docusign CLM solving and how is that benefiting you?** First and foremost is the ability to easily find contract records directly in Salesforce.com. This has saved our end users tons of time trying to manually find contracts. ### 14. Works well but security is almost TOO good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2016 **What do you like best about Docusign CLM?** We've been using SpringCM with our sales organization for nearly a year. There were several customizations we needed to make before implementing, but once the work was done, SpringCM has saved our company a great deal of time. **What do you dislike about Docusign CLM?** The only frustrating aspect of SpringCM is that the login credentials need to be updated almost TOO regularly. It's helpful and makes for a secure platform, but many users have forgotten their passwords, and the "forgot password" functionality doesn't work very well. **Recommendations to others considering Docusign CLM:** I'd recommend a full understanding of your business processes, and make sure the SpringCM team can deliver. We were over-promised in the sales process and the tech build took longer than expected. **What problems is Docusign CLM solving and how is that benefiting you?** We had many employees selling memberships on a financed basis, and had to draft contacts by hand. With SpringCM we were able to merge fields from SFDC into contract templates, saving employees time. ### 15. SpringCM review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** The flexibility of SpringCM is great when it comes to creating contracts (ex the clause library function). We also like the salesforce & docusign integrations a lot. **What do you dislike about Docusign CLM?** The admin user interface is not easy to use at all. I find myself struggling to figure out how to do simple admin things and where to find them within the menu. Also dislike that we don't have the ability to do a lot of the customizations of our process, i.e. the advanced workflows. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management and the contract generation process. SpringCM gives us the ability to store everything in an organized manner and also track the history of documents. ### 16. Manager, Business & Legal Affairs **Rating:** 3.5/5.0 stars **Reviewed by:** Alyssia M. | Manager, Business & Legal Affairs, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** Easy, intuitive search capabilities and web browser access/mobile app **What do you dislike about Docusign CLM?** Can't pull docs from email straight to SpringCM -- have to pull to desktop first and then to SpringCM Also, redlining from other parties cannot be integrated within the doc in SpringCM unless other party has SpringCM too **What problems is Docusign CLM solving and how is that benefiting you?** Solving: improved document saving structure; improved search capabilities; improved reporting Department still acclimating to transition, so slowly reaping/realizing benefits ### 17. Good front end functionality. A little difficult to set up and control on the backend **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** Salesforce integration really nice. Being able to display documents in iframe on object and interact with them is a nice feature to have for a business user. **What do you dislike about Docusign CLM?** The backend is pretty kludgy. If you don't have a professional developer who can work on setting up workflow, code xml, etc., then you will have a difficult time getting maximum value from the SpringCM product and/or the Salesforce integration. **Recommendations to others considering Docusign CLM:** Improve the WYSIWYG on the backend interface. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management, amendments, etc., spun up from salesforce objects, sent to the customer for signature and filed correctly. Solves a lot of issues for our company. ### 18. SpringCm review. **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil S. | Salesforce Consultant, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** User friendliness. It's fairly easy to use. Unless if you are creating a template and you have no coding experiences. **What do you dislike about Docusign CLM?** needs to be more friendly for admins with little to no coding experience. **Recommendations to others considering Docusign CLM:** Great feed backs from the company in terms of keeping us updated. **What problems is Docusign CLM solving and how is that benefiting you?** Managing documents namely contracts. And it is very easy to use. ### 19. Excellent electronic content management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Darryla Z. | Records & Contracts Management, Utilities, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** The program is easy for all end-users to utilize without extensive training. **What do you dislike about Docusign CLM?** The document search could be better, and adding the ability to place a 'record hold' should be included without additional costs. **Recommendations to others considering Docusign CLM:** Highly recommend SpringCM **What problems is Docusign CLM solving and how is that benefiting you?** We are a 78 year old company. We had voluminous amounts of paper records that were not only difficult to locate, but took up an enormous amount of storage space. Our employees have a much more efficient means of locating records, and our physical record storage space has been drastically reduced with the implementation of SpringCM. ### 20. SpringCM has been a good addition to our document storage solution. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** I like how secure and flexible the storage capabilities are. I like that I can define different access to sub-folders and everything isn't controlled by parent folders. **What do you dislike about Docusign CLM?** I think that SpringCM could improve on the permission sets for sharing. I would like users to be able to Move and Cut/Paste without giving them permission to delete. I hope this will come out in a future release. **Recommendations to others considering Docusign CLM:** Make sure you understand folder structure permissions as they're very flexible. **What problems is Docusign CLM solving and how is that benefiting you?** We wanted increased audit history on who is viewing, editing, downloading and making changes to legal documents. ### 21. Excellent document management; great company **Rating:** 4.5/5.0 stars **Reviewed by:** Paul Y. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2015 **What do you like best about Docusign CLM?** The best part is, it just works--full stop. Straight out of the box, the document management features of SpringCM are powerful. Even someone with basic admin skills can set it up. With additional skill resources, even more amazing things can be done. **What do you dislike about Docusign CLM?** The interface is somewhat dated and clunky. As powerful as the product is, I'd strongly suggest they devote more time to discovering the pinch points on how the interface functions. **Recommendations to others considering Docusign CLM:** Investigate all options on the market and make sure that what you select meets all requirements. Also make absolutely certain that the company you select has adequate support. **What problems is Docusign CLM solving and how is that benefiting you?** The basic problem was, "where is ___________?" As we grew, finding contracts, collateral, and internal documents became nearly impossible. SpringCM addressed this core issue. We are now able to find things for prospects, clients, and ourselves in much less time. ### 22. Great fit for our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Leo R. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** SpringCM delivers cutting edge technology with their contract management solution which blows away what we previously had at our organization. **What do you dislike about Docusign CLM?** Haven't used the system long enough to develop some dislikes, but I'll be sure to share once I do! **Recommendations to others considering Docusign CLM:** Go thru the training in depth - the product has much more to offer than just being a contract management solution. **What problems is Docusign CLM solving and how is that benefiting you?** A central repository for contract type documents was needed across multiple departments. The reporting capabilities of SpringCM are really nice. ### 23. Good product with helpful customer service. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** The flexibility of the product along with the customer service are the best parts in my option. **What do you dislike about Docusign CLM?** For more complex workflows and processes it is sometimes necessary to use SpringCM developers which can be expensive. **What problems is Docusign CLM solving and how is that benefiting you?** We on board new products with a customer eform and workflow as well as process our year end price updates. We cut time from our processes and ensure we receive the correct information to add new products for our suppliers. ### 24. Great Potential for Contract management with integration/flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** The support and teams at SpringCM is great. The tool is fairly straightforward, but the people are there to help when needed. **What do you dislike about Docusign CLM?** User setup and management when integrated into SFDC, **Recommendations to others considering Docusign CLM:** Make sure you implement properly and take SpringCM's advice on best practices and configuration or you will create problems not solutions. **What problems is Docusign CLM solving and how is that benefiting you?** Client contract management. Still growing with the solution so right now it is the integration between tools that we have realized. ### 25. SpringCM is seamlessly sharing business opportunities throughout our organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** Ability to have a centralized contract management system. **What do you dislike about Docusign CLM?** Attributes panel is an important feature we use. I'd like to have the ability to expand this portion of the screen and the text boxes so its easier to write and read text in these fields. **What problems is Docusign CLM solving and how is that benefiting you?** Our client contracts were decentralized. As our SpringCM database grows, we are able to have these client contracts accessible by all divisions throughout our organization. ### 26. Easy to use, creates a disciplined process for our proposal team **Rating:** 5.0/5.0 stars **Reviewed by:** Ian D. | National Sales Director, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** Collaboration and document management, version control **What do you dislike about Docusign CLM?** Would like a desktop app/filing system that is similar to dropbox **What problems is Docusign CLM solving and how is that benefiting you?** Proposal development process More control, less time spent deconflicting documents ### 27. SpringCM is easy to use and is intuitive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** The ease of use and the versatility. I am able to locate my contracts within seconds. **What do you dislike about Docusign CLM?** The inability to run reports by upcoming dates. For instances, I am unable to plug in a date range and have the system produce a report showing all upcoming expiration dates. **What problems is Docusign CLM solving and how is that benefiting you?** We have one repository for all contracts. We are no longer operating under expired contracts. ### 28. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Docusign CLM?** It is easy to use. As soon as you open up the box, very easy to set up. I really like the document management feature. Not much skill is required. A novice user would easily be able to set this up. **What do you dislike about Docusign CLM?** I think things could be streamlined a bit more. It seems to take a little while to get to the features that you want to get to. Looking more at the interface would help. **What problems is Docusign CLM solving and how is that benefiting you?** Hunting for documents was terrible for us. Now that we have this management system it's very easy to find the documents that were looking for. Our clients are much happier because were able to get the information out to them quickly. ### 29. My organization uses spring CM for contract management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** This product integrates well with out Salesforce org and keeps users in sync between the two systems. **What do you dislike about Docusign CLM?** The Advanced workflow editor is buggy and difficult to use **Recommendations to others considering Docusign CLM:** Be sure to take the time to map out every detail of your contract process well before SpringCM implementation. **What problems is Docusign CLM solving and how is that benefiting you?** SpringCM has made our contracts much easier to track and report on. ### 30. Spring CM Resume Module **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2015 **What do you like best about Docusign CLM?** Automated update requests and reminders for self-service users. Integration with MS Office for export. **What do you dislike about Docusign CLM?** The inability to easily reorder past work projects that have already been entered in a resume. Difficult configuration requirements. Setup should be more "out of the box," Also, the update process should be more wizard like (think Turbo Tax style). **Recommendations to others considering Docusign CLM:** Be aware that the resume management software isn't plug and play. The degree of customization can be a plus or a minus depending on your organization's needs. Also, a few of the features (such as saving changes to a resume in the middle of an update, which then returns you to the start of the form you were updating) created some confusion for our test users. Beyond that, the software was functional. We just wished it was more wizard-based guided. **What problems is Docusign CLM solving and how is that benefiting you?** We are currently using our old processes. ### 31. Outstanding Contracts and Legal Dbase! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** Intuitive workflow and arrangement of functions **What do you dislike about Docusign CLM?** Web site - would love to see a Current Customers section that had more substantive training materials to share with my contacts in Sales **Recommendations to others considering Docusign CLM:** Stop looking at alternatives. This is the best value in the marketplace **What problems is Docusign CLM solving and how is that benefiting you?** Seamless proposal & contracting workflow that ties into a secure repository, with e-signature capability ### 32. Powerful, Intuitive & Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Steven T. | Sales Operations, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** SpringCM is able to adapt to a dynamic business environment & capable of providing every nuanced process involved. **What do you dislike about Docusign CLM?** Not much to complain about. I like the UI & the integration. **Recommendations to others considering Docusign CLM:** A very capable, affordable & easy to use system **What problems is Docusign CLM solving and how is that benefiting you?** Document management & approval process. ### 33. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** Very happy with the customer service and reaction time. Customer support is top notch **What do you dislike about Docusign CLM?** None - I have nothing that I would improve or dislike. **Recommendations to others considering Docusign CLM:** n/a **What problems is Docusign CLM solving and how is that benefiting you?** We use spring CM for both contract management and contract repository - both have been excellent tools for our needs ### 34. SpringCM works well with Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Donald M. | Marketing Director | Content Writer | Email Marketing | Search Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** Documents are visible in an appealing way in Salesforce, and you can drag and drop. **What do you dislike about Docusign CLM?** Some of our staff have some difficulty attaching documents to emails. **What problems is Docusign CLM solving and how is that benefiting you?** Storing documents which need to be retained for ten years. Keeping documents organized by client. ### 35. Disastrous... **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** The updated features of the product. Definitely more user friendly, aesthetically. **What do you dislike about Docusign CLM?** This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues experienced with the tool operating as it was intended. **Recommendations to others considering Docusign CLM:** Seek another vendor! **What problems is Docusign CLM solving and how is that benefiting you?** None. ### 36. Comprehensive Document Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2016 **What do you like best about Docusign CLM?** I like the customization of the files and attributes. Can make it work for my specific needs. **What do you dislike about Docusign CLM?** Very intimidating for the first use. There are a lot of nuanced pieces. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management and organization for a startup business. ### 37. Not the best interface, but standard service. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** For most purposes, it provides some flexibility - creating folders, etc. **What do you dislike about Docusign CLM?** the navigation isnt the best - sometimes i enter an EE ID in the search bar and it brings me to the advanced search page. When i open a document/file, it isnt easy to get back to a prior page. **Recommendations to others considering Docusign CLM:** It's standard - havent experienced anything great about Spring CM. **What problems is Docusign CLM solving and how is that benefiting you?** Shared, secured access with easy search capabilities. ### 38. What I need it for **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Docusign CLM?** Ease of use and e-signature capabilities **What do you dislike about Docusign CLM?** In ability to view all folders at once and inability to download/export a single folder of docs **Recommendations to others considering Docusign CLM:** Take a test drive. **What problems is Docusign CLM solving and how is that benefiting you?** E-filing employee documents ### 39. SpringCM for File Storage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2014 **What do you like best about Docusign CLM?** I like how SpringCM integrates with Salesforce to make content easily accessible. **What do you dislike about Docusign CLM?** Loading documents inside Salesforce can be slow **What problems is Docusign CLM solving and how is that benefiting you?** Efficiency of accessing content during our sales cycle. ### 40. Not without its flaws, but a good system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** online completely. email addresses for specific workflows. fairly user friendly. **What do you dislike about Docusign CLM?** the workflows could be considerably more comprehensive with minimal change. Also attribute fields or / tags could be used and searched. **What problems is Docusign CLM solving and how is that benefiting you?** Access to paperwork and workflow from outside of the office or by multiple parties. Time saving and space saving organization. ### 41. My Review of SpringCM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Military | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about Docusign CLM?** Ease of use/intergration with Salesforce and an outstanding support team. **What do you dislike about Docusign CLM?** Some issues inherent in the workflow builder. **Recommendations to others considering Docusign CLM:** I highly advise it, the customization of your implementation will outpace that of other competitors. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management. Ease of storage and audit-ability. ### 42. My experience with SpringCM has been largely positive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2016 **What do you like best about Docusign CLM?** The document preview pane is a nice feature. **What do you dislike about Docusign CLM?** The user interface could be improved to be more user-friendly. **What problems is Docusign CLM solving and how is that benefiting you?** SpringCM serves as an ECMS for business process-related documents. ### 43. User Exp **Rating:** 4.0/5.0 stars **Reviewed by:** Tarron E. | CRM Operations Management, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2015 **What do you like best about Docusign CLM?** easy of use, setup, and customization. We were up and running in a few days. **What do you dislike about Docusign CLM?** I don't like the way emails attachments are parsed out. **What problems is Docusign CLM solving and how is that benefiting you?** Storing of credit card and ssu information ### 44. Use for Divestiture Prep **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2015 **What do you like best about Docusign CLM?** SEAL has been responsive as a vendor and really learned our business requirements. **What do you dislike about Docusign CLM?** SEAL needs some additional maturity in their administrative capabilities but are headed in the right direction. **Recommendations to others considering Docusign CLM:** Know your use case well and understand there will be compromises. **What problems is Docusign CLM solving and how is that benefiting you?** We used SEAL to analyze agreements for an upcoming divestiture. ### 45. SpringCM is easy to use but a very powerful business tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott G. | Vice President of Sales & Marketing, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2015 **What do you like best about Docusign CLM?** Stria has been using SpringCM as our cloud based, document management solution for approximately 5 years. Everyone on our team utilizes SpringCM to easily and securely store, search and distribute important documents from multiple locations from any web enabled device. We have recently learned how to use the SpringCM advanced workflow, so it also serves as a very powerful Business Automation Process tool within our organization. **What do you dislike about Docusign CLM?** The user interface should be enhanced in future releases. **Recommendations to others considering Docusign CLM:** Amazing, scalable product for an affordable price. **What problems is Docusign CLM solving and how is that benefiting you?** Document repository for the entire company, collaboration tool, business process automation for HR employee onboarding. ### 46. Content Management at a whole new level that is Smart, Efficient, Affordable yet Immensly Capable! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig P. | Owner, Management Consulting **Reviewed Date:** September 05, 2014 **What do you like best about Docusign CLM?** The ability to acquire, view, share, and workflow process all media, not just documents, PDF's or Tiff's. We can deploy the solution rapidly and our clients begin to experience success without ordering hardware, seeing boxes, setting up servers, etc. **What do you dislike about Docusign CLM?** The capabilities of the workflow solution are great but the interface lacks the ease and intuitiveness that I have seen in competing products. We have learned to make it work, and we understand it now, but it seems dated. **Recommendations to others considering Docusign CLM:** Content management means so much better than document scanning and filing. You can figure SpringCM out and get a lot out of it on your own. However, for the real time savers and solution needs I recommend getting assistance, at least in the beginning, from an experienced solution vendor. If it needs to be done SpringCM can do it. **What problems is Docusign CLM solving and how is that benefiting you?** Government agency document capture and filing. Managing client documents can now be performed without losing a single document, and our client agencies can spend more time performing public service to humanity, rather than paper. Use of paper and copiers is down 50-60% meaning less time away from your desk and more efficient workflow and productivity. Staff have 100% confidence that they can find every client document, every time. Less use of printers and paper supplies. Better air quality from less copy machine and paper dust. ### 47. Powerful tool, responsive company, improving performance consistently **Rating:** 4.0/5.0 stars **Reviewed by:** Hans T. | South Practice Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2015 **What do you like best about Docusign CLM?** Very flexible tool that integrates with Salesforce.com and is very flexible to meet the needs of any business **What do you dislike about Docusign CLM?** SpringCM is a young and growing company, and while they are responsive to performance issues, they have had unexpected performance issues that seem to result from their rapid growth. Some of the customizations available require specific skills that are hard to find for ongoing internal development. **Recommendations to others considering Docusign CLM:** Great tool, but with the power to customize comes increased complexity in administration **What problems is Docusign CLM solving and how is that benefiting you?** Contract management, approval processes, contract generation and storage. Great tool to track approvals and increase efficiency through automation ### 48. Easy, Intuitive - a Winning Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Karen H. | Global Procurement & Real Estate Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2014 **What do you like best about Docusign CLM?** The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking a content management solution. The edit functions are awesome making it easy for document sharing/collaboration. **What do you dislike about Docusign CLM?** The main thing that I dislike is that I didn't know about it sooner! **Recommendations to others considering Docusign CLM:** The functionality, intuitiveness and price point should be a major reason to consider this system. All systems are only as good as they are used/adopted. The implementation process is quick and easy, the support from SpringCM is above many other companies with quick and helpful responses. **What problems is Docusign CLM solving and how is that benefiting you?** Document and content sharing/management enterprise wide. We have realized a quicker turnaround on the whole contracting and reporting process ### 49. SpringCM implemented within Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Bill C. | CFO, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2014 **What do you like best about Docusign CLM?** SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well worth the investment! **What do you dislike about Docusign CLM?** We had a little trouble with the default folder structure at first, but that has now been resolved. **What problems is Docusign CLM solving and how is that benefiting you?** SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well worth the investment! ### 50. Easy Salesforce Integration - Efficient Support from the technical team. **Rating:** 3.0/5.0 stars **Reviewed by:** Isabelle R. | Global Field Ops Business Process Development Manager, Semiconductors, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2014 **What do you like best about Docusign CLM?** The user interface, the folder structure, the preview and the SSO (Salesforce) **What do you dislike about Docusign CLM?** Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked at. The Chatter Post is useless. **Recommendations to others considering Docusign CLM:** My feedback is based on my experience as a Salesforce Administrator and as a user of the tool. To get more feedback on the tool administration, please consider other product reviews. In terms of Salesforce/ Spring CM integration, I have tested the Folder Widget and the Dynamic Search Widget. Those are promising features (I like the Dynamic Search Widget ) but we haven't deployed yet. We are also looking for better integration with Chatter (Actions). The SSO was easy to set up. We are getting good support from SpringCM; they help us to move on and I am willing to collaborate with them to test new features. **What problems is Docusign CLM solving and how is that benefiting you?** As a user, I sometimes experience difficulties to find the document I am looking for. ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A02%3A45+-0500&secure%5Bsession_id%5D=2e3102a1-ad09-4040-93a9-d9c9efa2532c&secure%5Btoken%5D=e6560efc35d26bdb97d8f49897da3600d313bd2b4836ff901a1a6e56a9a9a9c0&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Keka](https://www.g2.com/products/keka/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Contract Management Platform Features** - Contract Creation - Customizable Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards - Government Contracts - Specialty Contracts - Alerts/Notifications - Third-Party Integrations **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding - Email Templates - Alerts/Notifications - Document Templates - Customizable Templates **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Additional Functionality** - Content Library - Access Controls/Permissions - AI Copilot - Information Governance - Drag & Drop - Collaboration Tools - Reporting/Analytics - Data Capture and Transfer - Indexing - Filtering - Electronic Signature - Version Control - Mobile Access - Document Storage - Generative AI - Approval Process Control - Single Sign On - Image Editing - Customizable Branding - Search/Filter - Tagging - Audit Trail - Document Review - Activity Tracking - Activity Dashboard - Archiving & Retention - Secure Data Storage - Configurable Workflow - SSL Security - Alerts/Notifications - Data Synchronization - Secure Login - Content Delivery - Two-Factor Authentication - Customizable Templates - Mobile Capture - Offline Access - Templates - File Sharing **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Delivery** - Workflow - Schedule - Batch - Compliance Management - Workflow Management **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Additional Functionality** - Reporting/Analytics - Electronic Signature - Full Text Search - Data Import/Export - CRM - Audit Management - Digital Signature - Contract Drafting - Activity Tracking - Customizable Reports - Sell Side (Customers) - Task Management - Renewal Management - Annotations - Workflow Management - Data Extraction - Audit Trail - Contract Negotiation - Drag & Drop - Document Storage - Customizable Fields - AI Redlining - Version Control - Completion Tracking - Contact Management - Access Controls/Permissions - AI Copilot - Document Review - Customizable Branding - Configurable Workflow - Document Management - Compliance Tracking - Buy Side (Suppliers) - Payment Processing **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text - Generative AI - Document Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Additional Functionality** - Customizable Forms - Multiple Format Support - Activity Dashboard - Activity Tracking - Drag & Drop - Digital Signature - Collaboration Tools - API - Search/Filter - Third-Party Integrations - Text Editing - Audit Trail - Approval Process Control - Content Management - Multiple Output Formats - Offline Access - Data Import/Export - Access Controls/Permissions - Forms Management - Data Synchronization - Content Library - Customizable Fields - Multi-Language - Data Storage Management - Contract Drafting - Archiving & Retention - Full Text Search - Interaction Tracking - Contract/License Management - Document Review - Batch Processing - Conditional Logic - Document Management - Document Storage - Template Management - Electronic Signature - Reporting & Statistics - Version Control - AI Copilot - Workflow Automation **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management - Template Management - Document Management - Metadata Management - Content Management - Workflow Management - Compliance Management - Digital Asset Management - Task Management - File Management - Forms Management - SEO Management - Audit Management - Website Management - User Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,470 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (436 reviews)