Compare Docusign CLM and Icertis Contract Management Software 
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign CLM excels in ease of use, with many users highlighting its intuitive interface that simplifies the contract signing process. One user mentioned, "The ease of use for being able to get contracts and forms signed by my customers without having to go on site is worth its weight in gold!"
- Users say that Icertis Contract Management Software offers strong security features, particularly for data transfer, with one reviewer noting its effectiveness in using SSL certificates for secure transactions. This focus on security is a significant advantage for organizations prioritizing data protection.
- Reviewers mention that Docusign CLM's ability to centralize and automate the entire contract process is a game changer, helping to eliminate confusion and reduce compliance headaches. This feature is particularly praised for streamlining workflows and improving overall efficiency.
- According to verified reviews, Icertis Contract Management Software is recognized for its cloud-based platform, which provides good security and accessibility. However, some users feel that it may not be as user-friendly as Docusign CLM, which could impact day-to-day usability.
- G2 reviewers highlight that Docusign CLM has a significantly higher overall satisfaction score compared to Icertis, indicating that users are generally more pleased with their experience. With a G2 Score of 86.33, Docusign CLM is seen as a more reliable choice for contract management.
- Users report that while both platforms have strong contract management capabilities, Docusign CLM's recent updates and user feedback suggest a more responsive product direction, with features that align closely with user needs, such as improved contract collaboration tools.
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(485)4.3 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMIcertis Contract Management Software
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (79.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Icertis Contract Management SoftwarePricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Icertis Contract Management Software
No pricing availableFree Trial
Docusign CLM
No trial information availableIcertis Contract Management Software
No trial information availableRatings
Meets Requirements
8.8
408
8.4
62
Ease of Use
8.6
413
8.0
61
Ease of Setup
8.2
288
7.6
35
Ease of Admin
8.2
183
8.0
35
Quality of Support
8.5
354
8.4
60
Has the product been a good partner in doing business?
8.6
183
8.7
37
Product Direction (% positive)
8.7
408
8.6
59
Features by Category
Contract Management Platform Features
8.7
147
|
Verified
8.6
46
|
Verified
8.5
147
|
Verified
8.3
44
|
Verified
8.6
148
|
Verified
8.1
44
|
Verified
8.6
146
|
Verified
8.2
46
|
Verified
8.5
147
|
Verified
7.9
42
|
Verified
8.6
148
|
Verified
8.4
47
|
Verified
8.6
153
|
Verified
8.0
47
|
Verified
8.4
151
|
Verified
8.7
46
|
Verified
8.0
144
|
Verified
8.5
34
|
Verified
7.8
145
|
Verified
7.7
43
|
Verified
Generative AI
8.2
48
Not enough data
8.1
48
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
88
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.6
82
Not enough data
8.3
75
Not enough data
8.7
73
Not enough data
8.6
70
Not enough data
Collaboration
8.6
72
Not enough data
8.9
79
Not enough data
Other Platform Features
8.7
73
Not enough data
8.6
73
Not enough data
8.6
69
Not enough data
8.4
69
Not enough data
9.5
97
Not enough data
Contract Data
8.5
65
Not enough data
8.3
61
Not enough data
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Icertis Contract Management Software are categorized as Contract Lifecycle Management (CLM), Contract Management, and Contract Analytics
Unique Categories
Docusign CLM is categorized as Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
Icertis Contract Management Software is categorized as SAP Store
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Icertis Contract Management Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
9.8%
Pharmaceuticals
5.6%
Financial Services
5.3%
Legal Services
4.4%
Other
60.0%
Food & Beverages
21.6%
Information Technology and Services
16.2%
Computer Software
9.5%
Pharmaceuticals
4.1%
Electrical/Electronic Manufacturing
2.7%
Other
45.9%
Discussions
What is a CLM system?
4 Comments
LT
Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital...Read more
What is DocuSign CLM?
4 Comments
LT
DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts
Contracting processes can be complex,...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is the best contract management software?
1 Comment
Official Response from Icertis Contract Management Software
Icertis Contract Intelligence is the best contract management software. The world’s most iconic brands and disruptive innovators trust Icertis with more than...Read more
What does Icertis do?
1 Comment
JK
Is a software company that serves in the field of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI)...Read more
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