Link copied to clipboard # Docusign CLM vs Icertis Contract Management Software Comparison - What are their main differences? Share [ Export ](/compare/docusign-clm/icertis-contract-management-software/export.csv) Docusign CLMIcertis Contract Management...[+ Add Product](#) Pricing **Docusign CLM** **Contact for Pricing** / user, per month · Enterprise Edition **Icertis Contract Management Software** **Contact Us** Per Month · Enterprise (Contact Us) **Pricing Insights** from reviews Time to Implement **Docusign CLM** 3 monthsFaster Based on 36 responses **Icertis Contract Management Software** 7 months Based on 7 responses Return on Investment **Docusign CLM** 13 months8 months sooner Based on 32 responses **Icertis Contract Management Software** 21 months Based on 7 responses Perceived Cost **Docusign CLM** $$$$$ **Icertis Contract Management Software** $$$$$ Average Discount **Docusign CLM** 12% **Icertis Contract Management Software** 16%4% more ![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM") ![Icertis Contract Management Software](https://images.g2crowd.com/uploads/product/hd_favicon/06530a02911761d2e6af0151a5ad3a8a/icertis-contract-management-software.svg "Icertis Contract Management Software") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Docusign CLM** [ Ease of Use (129) ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews)[ Digital Signing (66) ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews)[ Expensive (28) ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews)[ Steep Learning Curve (24) ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) **Icertis Contract Management Software** Not enough data Integrations **Docusign CLM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4b706895c2bab9142c056a1ff9275ba/access-peoplehr.jpg "Product Avatar Image") Access PeopleHR ](https://www.g2.com/products/access-peoplehr/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adeb533e7e38a4554380a81c5792a85/greenhouse.png "Product Avatar Image") Greenhouse ](https://www.g2.com/products/greenhouse/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c06241f4fd750943eec35bd11f7aba8/keka.jpg "Product Avatar Image") Keka ](https://www.g2.com/products/keka/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/docusign-clm/integrations) **Icertis Contract Management Software** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b39f7b7658246bd7e93cf9edeb02ddb9/cpq-solutions.png "Product Avatar Image") CPQ Solutions ](https://www.g2.com/products/cpq-solutions/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_202058a0f6233d5de3f0e130de006e34/crm-systems.png "Product Avatar Image") CRM Systems ](https://www.g2.com/products/crm-systems/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ERP Systems ](https://www.g2.com/products/erp-systems/reviews)[ View all ](https://www.g2.com/products/icertis-contract-management-software/integrations) Screenshots **Docusign CLM** ![Docusign CLM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1866181/CLM-Evergreen-3-things-24-09-Social-1200x628-EN.png) **Icertis Contract Management Software** ![Icertis Contract Management Software screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203994/1.-Intelligent-Contract-Setup--Org-Unit.jpg) **Ratings** from reviews Meets Requirements **Docusign CLM** 8.8 8.8425 **Icertis Contract Management Software** 8.2 8.270 Ease of Use **Docusign CLM** 8.7 8.7432 **Icertis Contract Management Software** 7.8 7.869 Ease of Setup **Docusign CLM** 8.2 8.2307 **Icertis Contract Management Software** 7.1 7.143 Ease of Admin **Docusign CLM** 8.3 8.3190 **Icertis Contract Management Software** 7.5 7.543 Quality of Support **Docusign CLM** 8.6 8.6368 **Icertis Contract Management Software** 8.1 8.168 Has the product been a good partner in doing business? **Docusign CLM** 8.6 8.6190 **Icertis Contract Management Software** 8.4 8.445 Product Direction (% positive) **Docusign CLM** 8.7 8.7421 **Icertis Contract Management Software** 8.6 8.665 **Features** ratings from reviews Contract Lifecycle Management (CLM) 8.5 133 7.9 12 Contract Management 8.4 181 8.2 58 Enterprise Content Management (ECM) 8.1 39 Not enough data Document Generation 8.5 97 Not enough data Contract Analytics 8.2 45 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.2% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 27.0% Small-Business(50 or fewer emp.) 27.2% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 27.0% Small-Business(50 or fewer emp.) 9.6% Mid-Market(51-1000 emp.) 12.0% Enterprise(\> 1000 emp.) 78.3% Small-Business(50 or fewer emp.) 9.6% Mid-Market(51-1000 emp.) 12.0% Enterprise(\> 1000 emp.) 78.3% **Reviewers' Industry** [![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM")](https://www.g2.com/products/docusign-clm/reviews) Docusign CLM Information Technology and Services 14.5% Computer Software 10.0% Financial Services 5.5% Pharmaceuticals 5.3% Legal Services 4.5% Other 60.1% [![Icertis Contract Management Software](https://images.g2crowd.com/uploads/product/hd_favicon/06530a02911761d2e6af0151a5ad3a8a/icertis-contract-management-software.svg "Icertis Contract Management Software")](https://www.g2.com/products/icertis-contract-management-software/reviews) Icertis Contract Management Software Food & Beverages 19.5% Information Technology and Services 15.9% Computer Software 8.5% Pharmaceuticals 3.7% Airlines/Aviation 2.4% Other 50.0% FAQs ## Docusign CLM vs Icertis Contract Management... FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Docusign CLM vs Icertis Contract Management...? Docusign CLM stands out for ease of use and setup, while Icertis Contract Management... is favored for enterprise-wide customization and flexibility. | [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) | | --- | --- | | 4.3/5 (507 reviews) | 4.2/5 (81 reviews) | | Mid-Market | Enterprise | | 8.2 | 7.6 | | 8.6 | 8.4 | | Ease of Use (129 all-time mentions) | Customization and flexibility for enterprise workflows | ### How do the pricing models of Docusign CLM and Icertis Contract Management... compare? Docusign CLM is rated higher for price satisfaction, indicating reviewers see it as the stronger value compared to Icertis Contract Management.... - **Docusign CLM:** In recent reviews, several reviewers mention that while Docusign CLM is perceived as expensive, its value is justified by ease of use and efficiency. - **Icertis Contract Management...:** Reviewers note that Icertis Contract Management... is considered pricey, especially for new functionality, and that implementation costs can be high due to customization. ### What are the best alternatives to Docusign CLM and Icertis Contract Management...? The top 3 alternatives to Docusign CLM and Icertis Contract Management... are Conga CLM, PandaDoc, and LinkSquares. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | 4.3/5 (507 reviews) | Mid-Market | Perceived as expensive but valued for efficiency | Ease of Use (129 all-time mentions) | | [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) | 4.2/5 (81 reviews) | Enterprise | Considered pricey, especially for new features | Customization and flexibility for enterprise workflows | | [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) | 4.3/5 (620 reviews) | Enterprise | — | Robust contract lifecycle management for large organizations | | [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3699 reviews) | Small-Business | — | User-friendly interface and high customer satisfaction | | [LinkSquares](https://www.g2.com/products/linksquares/reviews) | 4.7/5 (438 reviews) | Mid-Market | — | Strong AI-powered contract analytics | ### Which Contract Lifecycle Management (CLM) features should I prioritize when comparing Docusign CLM and Icertis Contract Management...? Buyers should prioritize ease of use, ease of setup, automation, search, and integration capabilities when comparing Docusign CLM and Icertis Contract Management.... - **Ease of Use:** Docusign CLM scores 8.7; Icertis Contract Management... scores 8.0. - **Ease of Setup:** Docusign CLM scores 8.2; Icertis Contract Management... scores 7.6. - **Automation:** Docusign CLM has 38 all-time mentions for automation; Icertis Contract Management... is frequently cited for workflow automation and AI-based functionality in recent reviews. - **Search:** Docusign CLM is noted for centralized, searchable contract storage; Icertis Contract Management... is praised for robust search and reporting capabilities. - **Integrations:** Docusign CLM is mentioned for SAP Ariba integration; Icertis Contract Management... is cited for integrations with Salesforce, Adobe, and SAP in recent reviews. ### What are the pros and cons of Docusign CLM vs Icertis Contract Management...? Docusign CLM's headline strength is ease of use, while Icertis Contract Management... is recognized for enterprise customization and flexibility. - **Docusign CLM strengths:** Ease of Use (129 all-time mentions), Digital Signing (66), Digital Signatures (60), Document Management (60), Simple (55), Efficiency (52), Time-Saving (50), Signature Management (47), Intuitive (43), E-Signatures (42), Contract Management (41), Easy Setup (40), Speed (39), Automation (38), Document Storage (28), Features (28), Implementation Ease (28), Setup Ease (27). - **Docusign CLM trade-offs:** Expensive (28 all-time mentions), initial setup and workflow configuration can be complex, learning curve for advanced features, search and tagging less powerful at scale. - **Icertis Contract Management... strengths:** Customization and flexibility for enterprise workflows, robust AI-based functionality, strong reporting and analytics, centralized contract repository, negotiation AI, and integration with Salesforce, Adobe, and SAP. - **Icertis Contract Management... trade-offs:** Pricey for new functionality, lengthy and complex implementation, system not always intuitive, maintenance of customizations can be challenging, UI can feel dated, and some reviewers cite support and onboarding as areas for improvement. ### Is Docusign CLM or Icertis Contract Management... better for small businesses? Docusign CLM is a better fit for small businesses, as it is most popular in the Mid-Market segment and is frequently praised for ease of use and setup. - **Docusign CLM:** Largest segment is Mid-Market; reviewers highlight easy setup, intuitive interface, and quick onboarding for smaller teams. - **Icertis Contract Management...:** Largest segment is Enterprise; reviewers note the platform's complexity and customization are better suited for large organizations. ### Which Contract Lifecycle Management (CLM) platform has better integrations? Icertis Contract Management... is favored for integrations, with reviewers citing multiple enterprise integrations. - **Docusign CLM:** SAP Ariba integration is mentioned in recent reviews. - **Icertis Contract Management...:** Integrations with Salesforce, Adobe, and SAP are cited in recent reviews, supporting enterprise workflows. ### How do Docusign CLM and Icertis Contract Management... compare on customer support? Docusign CLM and Icertis Contract Management... are rated nearly equally on Quality of Support, with Docusign CLM at 8.6 and Icertis Contract Management... at 8.4, indicating parity. - **Docusign CLM:** Reviewers frequently mention responsive support and helpful onboarding, with some noting room for improvement in advanced configuration support. - **Icertis Contract Management...:** Reviewers highlight knowledgeable support staff and strong technical assistance, but some cite challenges with onboarding and support for customizations. ### Which is easier to implement, Docusign CLM or Icertis Contract Management...? Docusign CLM scores higher on Ease of Setup (8.2 vs 7.6), indicating it is easier to implement than Icertis Contract Management.... - **Docusign CLM:** Reviewers consistently praise straightforward setup, quick onboarding, and easy initial configuration, especially for standard workflows. - **Icertis Contract Management...:** Reviewers note lengthy and complex implementation, significant customization requirements, and a steeper learning curve for onboarding. ### Which product has better Search? Docusign CLM is more frequently cited for Search, with reviewers highlighting its centralized, searchable contract repository. - **Docusign CLM:** Search is a recurring theme in recent reviews, with all contracts kept in one searchable system and 28 all-time mentions for document storage. - **Icertis Contract Management...:** Reviewers mention robust search and reporting capabilities, with specific praise for the "Refine search here" field and the ability to quickly filter contracts. Alternatives **Docusign CLM Alternatives** ![Conga CLM](https://images.g2crowd.com/uploads/product/hd_favicon/d8671da67dce1a9bd9534611de2a8553/conga-conga-clm.svg "Conga CLM") [ Conga CLM ](/products/conga-conga-clm/reviews) ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc") [ PandaDoc ](/products/pandadoc/reviews) ![LinkSquares](https://images.g2crowd.com/uploads/product/hd_favicon/60748bf888fa2224c0dddec82bb25dc7/linksquares.svg "LinkSquares") [ LinkSquares ](/products/linksquares/reviews) ![Adobe Acrobat Sign](https://images.g2crowd.com/uploads/product/hd_favicon/478678941e2cab8a8bf8f98586f19726/adobe-acrobat-sign.svg "Adobe Acrobat Sign") [ Adobe Acrobat Sign ](/products/adobe-acrobat-sign/reviews) **Icertis Contract Management Software Alternatives** ![Conga CLM](https://images.g2crowd.com/uploads/product/hd_favicon/d8671da67dce1a9bd9534611de2a8553/conga-conga-clm.svg "Conga CLM") [ Conga CLM ](/products/conga-conga-clm/reviews) ![LinkSquares](https://images.g2crowd.com/uploads/product/hd_favicon/60748bf888fa2224c0dddec82bb25dc7/linksquares.svg "LinkSquares") [ LinkSquares ](/products/linksquares/reviews) ![Sirion CLM](https://images.g2crowd.com/uploads/product/hd_favicon/d289e646b2f53ad5556b21956ee1eb92/sirion-clm.svg "Sirion CLM") [ Sirion CLM ](/products/sirion-clm/reviews) ![SAP Ariba](https://images.g2crowd.com/uploads/product/hd_favicon/d1325eced74c78f93322576ca6fe3007/sap-ariba.svg "SAP Ariba") [ SAP Ariba ](/products/sap-ariba/reviews)