# Docusign CLM vs Icertis Contract Management Software Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign CLM excels in **ease of use** , with many users highlighting its intuitive interface that simplifies the contract signing process. One user mentioned, "The ease of use for being able to get contracts and forms signed by my customers without having to go on site is worth its weight in gold!"
- **Users say** that Icertis Contract Management Software offers strong **security features** , particularly for data transfer, with one reviewer noting its effectiveness in using SSL certificates for secure transactions. This focus on security is a significant advantage for organizations prioritizing data protection.
- **Reviewers mention** that Docusign CLM's ability to **centralize and automate** the entire contract process is a game changer, helping to eliminate confusion and reduce compliance headaches. This feature is particularly praised for streamlining workflows and improving overall efficiency.
- **According to verified reviews** , Icertis Contract Management Software is recognized for its **cloud-based platform** , which provides good security and accessibility. However, some users feel that it may not be as user-friendly as Docusign CLM, which could impact day-to-day usability.
- **G2 reviewers highlight** that Docusign CLM has a significantly higher overall satisfaction score compared to Icertis, indicating that users are generally more pleased with their experience. With a G2 Score of 86.33, Docusign CLM is seen as a more reliable choice for contract management.
- **Users report** that while both platforms have strong **contract management capabilities** , Docusign CLM's recent updates and user feedback suggest a more responsive product direction, with features that align closely with user needs, such as improved contract collaboration tools.



---
## Frequently Asked Questions

### What is the difference between Docusign CLM vs Icertis Contract Management...?

Docusign CLM stands out for ease of use and setup, while Icertis Contract Management... is favored for enterprise-wide customization and flexibility.

| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) |
| --- | --- |
| 4.3/5 (507 reviews) | 4.2/5 (81 reviews) |
| Mid-Market | Enterprise |
| 8.2 | 7.6 |
| 8.6 | 8.4 |
| Ease of Use (129 all-time mentions) | Customization and flexibility for enterprise workflows |



### How do the pricing models of Docusign CLM and Icertis Contract Management... compare?

Docusign CLM is rated higher for price satisfaction, indicating reviewers see it as the stronger value compared to Icertis Contract Management....

- **Docusign CLM:** In recent reviews, several reviewers mention that while Docusign CLM is perceived as expensive, its value is justified by ease of use and efficiency.
- **Icertis Contract Management...:** Reviewers note that Icertis Contract Management... is considered pricey, especially for new functionality, and that implementation costs can be high due to customization.



### What are the best alternatives to Docusign CLM and Icertis Contract Management...?

The top 3 alternatives to Docusign CLM and Icertis Contract Management... are Conga CLM, PandaDoc, and LinkSquares.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | 4.3/5 (507 reviews) | Mid-Market | Perceived as expensive but valued for efficiency | Ease of Use (129 all-time mentions) |
| [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) | 4.2/5 (81 reviews) | Enterprise | Considered pricey, especially for new features | Customization and flexibility for enterprise workflows |
| [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) | 4.3/5 (620 reviews) | Enterprise | — | Robust contract lifecycle management for large organizations |
| [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3699 reviews) | Small-Business | — | User-friendly interface and high customer satisfaction |
| [LinkSquares](https://www.g2.com/products/linksquares/reviews) | 4.7/5 (438 reviews) | Mid-Market | — | Strong AI-powered contract analytics |



### Which Contract Lifecycle Management (CLM) features should I prioritize when comparing Docusign CLM and Icertis Contract Management...?

Buyers should prioritize ease of use, ease of setup, automation, search, and integration capabilities when comparing Docusign CLM and Icertis Contract Management....

- **Ease of Use:** Docusign CLM scores 8.7; Icertis Contract Management... scores 8.0.
- **Ease of Setup:** Docusign CLM scores 8.2; Icertis Contract Management... scores 7.6.
- **Automation:** Docusign CLM has 38 all-time mentions for automation; Icertis Contract Management... is frequently cited for workflow automation and AI-based functionality in recent reviews.
- **Search:** Docusign CLM is noted for centralized, searchable contract storage; Icertis Contract Management... is praised for robust search and reporting capabilities.
- **Integrations:** Docusign CLM is mentioned for SAP Ariba integration; Icertis Contract Management... is cited for integrations with Salesforce, Adobe, and SAP in recent reviews.



### What are the pros and cons of Docusign CLM vs Icertis Contract Management...?

Docusign CLM's headline strength is ease of use, while Icertis Contract Management... is recognized for enterprise customization and flexibility.

- **Docusign CLM strengths:** Ease of Use (129 all-time mentions), Digital Signing (66), Digital Signatures (60), Document Management (60), Simple (55), Efficiency (52), Time-Saving (50), Signature Management (47), Intuitive (43), E-Signatures (42), Contract Management (41), Easy Setup (40), Speed (39), Automation (38), Document Storage (28), Features (28), Implementation Ease (28), Setup Ease (27).
- **Docusign CLM trade-offs:** Expensive (28 all-time mentions), initial setup and workflow configuration can be complex, learning curve for advanced features, search and tagging less powerful at scale.
- **Icertis Contract Management... strengths:** Customization and flexibility for enterprise workflows, robust AI-based functionality, strong reporting and analytics, centralized contract repository, negotiation AI, and integration with Salesforce, Adobe, and SAP.
- **Icertis Contract Management... trade-offs:** Pricey for new functionality, lengthy and complex implementation, system not always intuitive, maintenance of customizations can be challenging, UI can feel dated, and some reviewers cite support and onboarding as areas for improvement.



### Is Docusign CLM or Icertis Contract Management... better for small businesses?

Docusign CLM is a better fit for small businesses, as it is most popular in the Mid-Market segment and is frequently praised for ease of use and setup.

- **Docusign CLM:** Largest segment is Mid-Market; reviewers highlight easy setup, intuitive interface, and quick onboarding for smaller teams.
- **Icertis Contract Management...:** Largest segment is Enterprise; reviewers note the platform's complexity and customization are better suited for large organizations.



### Which Contract Lifecycle Management (CLM) platform has better integrations?

Icertis Contract Management... is favored for integrations, with reviewers citing multiple enterprise integrations.

- **Docusign CLM:** SAP Ariba integration is mentioned in recent reviews.
- **Icertis Contract Management...:** Integrations with Salesforce, Adobe, and SAP are cited in recent reviews, supporting enterprise workflows.



### How do Docusign CLM and Icertis Contract Management... compare on customer support?

Docusign CLM and Icertis Contract Management... are rated nearly equally on Quality of Support, with Docusign CLM at 8.6 and Icertis Contract Management... at 8.4, indicating parity.

- **Docusign CLM:** Reviewers frequently mention responsive support and helpful onboarding, with some noting room for improvement in advanced configuration support.
- **Icertis Contract Management...:** Reviewers highlight knowledgeable support staff and strong technical assistance, but some cite challenges with onboarding and support for customizations.



### Which is easier to implement, Docusign CLM or Icertis Contract Management...?

Docusign CLM scores higher on Ease of Setup (8.2 vs 7.6), indicating it is easier to implement than Icertis Contract Management....

- **Docusign CLM:** Reviewers consistently praise straightforward setup, quick onboarding, and easy initial configuration, especially for standard workflows.
- **Icertis Contract Management...:** Reviewers note lengthy and complex implementation, significant customization requirements, and a steeper learning curve for onboarding.



### Which product has better Search?

Docusign CLM is more frequently cited for Search, with reviewers highlighting its centralized, searchable contract repository.

- **Docusign CLM:** Search is a recurring theme in recent reviews, with all contracts kept in one searchable system and 28 all-time mentions for document storage.
- **Icertis Contract Management...:** Reviewers mention robust search and reporting capabilities, with specific praise for the "Refine search here" field and the ability to quickly filter contracts.



| | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 503 | 81 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Enterprise (79.7% of reviews) | 
| **Entry Level Price** | Contact for Pricing/ user, per month | No pricing available | 

---
## Top Pros & Cons

### Docusign CLM

Pros:
- Ease of Use (126 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (23 reviews)

### Icertis Contract Management Software

**Not enough data**

---
## Ratings Comparison
| Rating | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
  | **Meets Requirements** | 8.8 (425 reviews) | 8.4 (62 reviews) | 
  | **Ease of Use** | 8.7 (432 reviews) | 8.0 (61 reviews) | 
  | **Ease of Setup** | 8.2 (307 reviews) | 7.6 (35 reviews) | 
  | **Ease of Admin** | 8.3 (190 reviews) | 8.0 (35 reviews) | 
  | **Quality of Support** | 8.6 (368 reviews) | 8.4 (60 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (190 reviews) | 8.7 (37 reviews) | 
  | **Product Direction (% positive)** | 8.7 (421 reviews) | 8.6 (59 reviews) | 

---
## Pricing

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

### Icertis Contract Management Software

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Icertis Contract Management Software** | N/A | N/A |

#### Additional Functionality

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.4/10 | 181 |
| **Icertis Contract Management Software** | 8.2/10 | 56 |

#### Contract Management Platform Features

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Contract Creation** | 8.7 (151 reviews) ✓ Verified | 8.6 (46 reviews) ✓ Verified | 
| **Customizable Templates** | 8.5 (151 reviews) ✓ Verified | 8.3 (44 reviews) ✓ Verified | 
| **Contract Editing** | 8.6 (150 reviews) ✓ Verified | 8.1 (44 reviews) ✓ Verified | 
| **Contract Attachments** | 8.6 (149 reviews) ✓ Verified | 8.2 (46 reviews) ✓ Verified | 
| **Contract Collaboration** | 8.5 (149 reviews) ✓ Verified | 7.9 (42 reviews) ✓ Verified | 
| **Approval Process** | 8.7 (151 reviews) ✓ Verified | 8.4 (47 reviews) ✓ Verified | 
| **Notifications & Reminders** | 8.6 (155 reviews) ✓ Verified | 8.0 (47 reviews) ✓ Verified | 
| **Contract Database** | 8.4 (153 reviews) ✓ Verified | 8.7 (46 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.0 (147 reviews) ✓ Verified | 8.5 (34 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 7.8 (147 reviews) ✓ Verified | 7.7 (43 reviews) ✓ Verified | 
| **Government Contracts** | Not enough data | Not enough data | 
| **Specialty Contracts** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Generation** | 8.2 (50 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (50 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Contract Drafting** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sell Side (Customers)** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Contract Negotiation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **AI Redlining** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Completion Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Buy Side (Suppliers)** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.5/10 | 97 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Data Sources

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Software** | 8.6 (85 reviews) | Not enough data | 
| **Spreadsheets** | 8.1 (79 reviews) | Not enough data | 
| **Documents** | 9.0 (87 reviews) | Not enough data | 

#### Generation

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Templates** | 8.7 (84 reviews) | Not enough data | 
| **Automation** | 8.8 (84 reviews) | Not enough data | 
| **Branding** | 8.4 (82 reviews) | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Delivery

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Workflow** | 8.8 (89 reviews) | Not enough data | 
| **Schedule** | 8.7 (83 reviews) | Not enough data | 
| **Batch** | 8.4 (81 reviews) | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Generation** | 8.3 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (41 reviews) | Not enough data | 
| **AI Text-to-Image** | 8.4 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.3 (40 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Document Generation

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Multiple Output Formats** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Contract Drafting** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.2/10 | 45 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Platform Basics 

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Data Extraction** | 8.4 (36 reviews) | Not enough data | 
| **Contract Comparisons** | 8.6 (38 reviews) | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Text Analytics** | 8.0 (37 reviews) | Not enough data | 
| **NLP** | 7.9 (35 reviews) | Not enough data | 
| **OCR** | 8.2 (30 reviews) | Not enough data | 

#### Contract Data

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Data Import** | 8.4 (37 reviews) | Not enough data | 
| **Data Export** | 8.3 (38 reviews) | Not enough data | 
| **Custom Reporting** | 8.4 (31 reviews) | Not enough data | 
| **Clause Identification and Mapping** | 8.5 (31 reviews) | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Summarization** | 7.8 (16 reviews) | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.5/10 | 133 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Contract Creation & Management

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Contract Creation** | 8.7 (86 reviews) | Not enough data | 
| **Contract Templates** | 8.3 (79 reviews) | Not enough data | 
| **Contract Editing** | 8.7 (77 reviews) | Not enough data | 
| **Contract Attachments** | 8.6 (72 reviews) | Not enough data | 

#### Collaboration

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Contract Collaboration** | 8.7 (76 reviews) | Not enough data | 
| **Approval Process** | 8.9 (85 reviews) | Not enough data | 

#### Other Platform Features

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Notifications & Reminders** | 8.7 (76 reviews) | Not enough data | 
| **Contract Database** | 8.7 (79 reviews) | Not enough data | 
| **Contract Compliance** | 8.7 (71 reviews) | Not enough data | 
| **Integrations / APIs** | 8.4 (73 reviews) | Not enough data | 
| **E-Signature** | 9.5 (109 reviews) | Not enough data | 

#### Contract Data

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Reporting & Dashboards** | 8.5 (69 reviews) | Not enough data | 
| **Advanced Contract Analytics** | 8.4 (63 reviews) | Not enough data | 

#### Generative AI

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Generation** | 8.4 (36 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (37 reviews) | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 8.7 (5 reviews) | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | 8.1/10 | 39 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **File Type Support** | 8.4 (35 reviews) | Not enough data | 
| **Metadata** | 8.2 (33 reviews) | Not enough data | 
| **OCR Scanning** | 8.1 (24 reviews) | Not enough data | 
| **Versioning** | 8.7 (33 reviews) | Not enough data | 
| **Collaboration** | 8.1 (30 reviews) | Not enough data | 
| **Document Assembly** | 8.2 (22 reviews) | Not enough data | 
| **Form Creation** | 7.8 (26 reviews) | Not enough data | 
| **Portals and Sites** | 7.9 (19 reviews) | Not enough data | 
| **Disposition** | 7.8 (20 reviews) | Not enough data | 
| **Search** | 8.1 (35 reviews) | Not enough data | 
| **Web Interface** | 8.3 (30 reviews) | Not enough data | 
| **Mobile Apps** | 6.9 (21 reviews) | Not enough data | 

#### Workflow

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Process Automation** | 7.9 (29 reviews) | Not enough data | 
| **Conditions** | 8.0 (30 reviews) | Not enough data | 
| **Activities** | 8.1 (26 reviews) | Not enough data | 
| **Records Management** | Feature Not Available | Not enough data | 
| **Case Management** | 8.0 (19 reviews) | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Internationalization** | Feature Not Available | Not enough data | 
| **Performance and Reliability** | 8.1 (34 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.1 (29 reviews) | Not enough data | 
| **System of Record Integration** | 8.4 (27 reviews) | Not enough data | 
| **APIs** | 8.2 (24 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign CLM** | N/A | N/A |
| **Icertis Contract Management Software** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics)

**Unique to Docusign CLM (3):** [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)

**Unique to Icertis Contract Management Software (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign CLM | Icertis Contract Management Software | 
|---|---|---|
| **Small-Business** | 27.2% | 10.8% | 
| **Mid-Market** | 45.7% | 9.5% | 
| **Enterprise** | 27.0% | 79.7% | 

### By Industry

#### Docusign CLM

- **Information Technology and Services:** 14.5%
- **Computer Software:** 10.0%
- **Financial Services:** 5.5%
- **Pharmaceuticals:** 5.3%
- **Legal Services:** 4.5%
- **Marketing and Advertising:** 4.3%
- **Insurance:** 3.6%
- **Real Estate:** 3.4%
- **Hospital & Health Care:** 3.0%
- **Telecommunications:** 2.8%
- **Other:** 43.1%

#### Icertis Contract Management Software

- **Food & Beverages:** 21.6%
- **Information Technology and Services:** 16.2%
- **Computer Software:** 9.5%
- **Pharmaceuticals:** 4.1%
- **Electrical/Electronic Manufacturing:** 2.7%
- **Airlines/Aviation:** 2.7%
- **Telecommunications:** 2.7%
- **Aviation & Aerospace:** 2.7%
- **Real Estate:** 2.7%
- **Banking:** 2.7%
- **Other:** 32.4%

---
## Alternatives

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3772 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (918 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1506 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)

### Alternatives to Icertis Contract Management Software

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Sirion CLM](https://www.g2.com/products/sirion-clm/reviews) — 4.5/5 stars (65 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3772 reviews)
- [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (109 reviews)
- [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) — 4.5/5 stars (91 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)
- [Workday CLM, powered by Evisort](https://www.g2.com/products/workday-clm-powered-by-evisort/reviews) — 4.7/5 stars (92 reviews)

---
## Top Discussions

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

### Icertis Contract Management Software

- Title: [How much does Icertis cost?](https://www.g2.com/discussions/how-much-does-icertis-cost) — 1 comment
  > **Top comment:** "€550 per user per year"
- Title: [What is the best contract management software?](https://www.g2.com/discussions/icertis-contract-management-software-what-is-the-best-contract-management-software) — 1 comment *(includes official response)*
  > **Top comment:** "Icertis Contract Intelligence is the best contract management software. The world’s most iconic brands and disruptive innovators trust Icertis with more than..."
- Title: [What does Icertis do?](https://www.g2.com/discussions/what-does-icertis-do) — 1 comment
  > **Top comment:** "Is a software company that serves in the field of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI)..."
- Title: [How anyone deployed separately with and without AI tools?  How was the experience with each?](https://www.g2.com/discussions/how-anyone-deployed-separately-with-and-without-ai-tools-how-was-the-experience-with-each) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mike,

Apologies for a delayed response and thanks for reaching out.

To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior...."
- Title: [What other features are in store for the real estate/construction industry?](https://www.g2.com/discussions/15029-what-other-features-are-in-store-for-the-real-estate-construction-industry) — 1 comment, 1 upvote
  > **Top comment:** "Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-clm-vs-icertis-contract-management-software)