--- title: Docusign CLM Reviews meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 492 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 492 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 492 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. (129 reviews) - Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. (66 reviews) - Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. (60 reviews) - Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. (60 reviews) - Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (43 reviews) **What users dislike:** - Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. (28 reviews) - Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. (24 reviews) - Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. (17 reviews) - Users find the **setup process complex** , requiring significant time and support for effective onboarding. (16 reviews) - Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. (16 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Users find the **limited customization** in DocuSign CLM can hinder their specific needs and reduce overall effectiveness. (13 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) ## Docusign CLM Reviews ### 1. easy to use for sender and receiver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Docusign CLM?** DocuSign's easy to use interface helps us both senders and signers get around smoothly, making it easier to learn and speeding up the document process. **What do you dislike about Docusign CLM?** Sometimes, DocuSign might have problems like glitches or times when it's not working, which can be annoying but doesn't happen very often. **What problems is Docusign CLM solving and how is that benefiting you?** gather all documents in one place ### 2. DocuSign is easy to use and cost-effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Jisselle B. | Founder & Managing Director , Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Docusign CLM?** It's easy to use and super easy to add signers and their specific fields. Easy to lock the fields. Just all-around ease of use is the best. It's easy to implement, and our team members catch on quickly. We use it multiple times a day for clients, candidates, vendors and partners. **What do you dislike about Docusign CLM?** Nothing really. The pricing is also great. **What problems is Docusign CLM solving and how is that benefiting you?** We use it for everything. In Sales, we used it to sign MSAs and Consultancy agreements. With new team members, we used it for their ICAs, as well as for character reference forms. And with vendors and partners, we used it for agreements. ### 3. Docusign - When a signature matters **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | President, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Docusign CLM?** It is easy to use and marks everywhere the document needs signed, initialed and dated - you won't miss a mark and your document will be correctly signed the first time **What do you dislike about Docusign CLM?** I don't have a dislike about DocuSign the features are great and it is easy to use **What problems is Docusign CLM solving and how is that benefiting you?** I don't have to wait for the documents to be resigned due to a missed signature, our documents are signed correctly and our deadlines are met ### 4. Quick & Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda G. | Supervising Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Docusign CLM?** I love how simple and easy it is to use. **What do you dislike about Docusign CLM?** I don't like that if only one email is used for multiple peoples' signatures, there is either no option to change the name or it's difficult to find how to change it. **What problems is Docusign CLM solving and how is that benefiting you?** It provides an easy to use solution to do business virtually. ### 5. A little confusing for a first timer. **Rating:** 4.0/5.0 stars **Reviewed by:** Brian A. | Professional DJ, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Docusign CLM?** The actual signing of the document is much easier than most other software that I've used that feature document signing. **What do you dislike about Docusign CLM?** Sometimes it can be hard to navigate through the entire document to date initial and then finally sign a document at the end. If you skip some thing it's hard to get back to where the skip was at. Sometimes some general easily fixable sizing issues when it comes to the fonts but all in all a good product. **What problems is Docusign CLM solving and how is that benefiting you?** I wasn't aware that they were solving any problems. I didn't know that they actually had any major problems that needed to be solved. Like I said a couple of glitches when it comes to font size and navigation but other than that it's a good product. ### 6. Review on Docusign CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Ramalingam C. | Research Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Docusign CLM?** Docusign is simple and easy to use. Was very helpful to avoid manual approval procedures using hardcopies. **What do you dislike about Docusign CLM?** Sometimes, Docusign will not be available with other stakeholders. In such cases, it is tedious to make them use the version. It would be better if easy links gets generated from both the sides for an seamless experience. **What problems is Docusign CLM solving and how is that benefiting you?** It is reducing paper usage, where simple e-signs makes the job simpler. Also, it is time efficient where signatures can be applied from any corner of the globe, contemporaneously. ### 7. Easy To Use Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Carly L. | Senior Manager, Influencer & PR, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2024 **What do you like best about Docusign CLM?** Easy to create documents, edit, highlight fields, share with clients externally, share internally, sign files, save for future. **What do you dislike about Docusign CLM?** Not much I don't like, the tool is fairly seamless **What problems is Docusign CLM solving and how is that benefiting you?** Easy to use program for signing contracts on both party ends, easy to share & save. It solves the problem of having to mail/fax or email back and forth with clients. Simple to use & makes it easy to make adjustments as needed. ### 8. Great Software!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Docusign CLM?** DocuSign CLM is such a great way to send documents to clients to sign. Gone are the days where you need to have clients sign things in ink and it's so much easier. We send our docs via DocuSign CLM and from a client perspective it's great too, easy, quick and pain free. It's so easy to use. Thank you!! **What do you dislike about Docusign CLM?** The only downside is if a bank for example does not allow electronic signature - but generally it is widely accepted now. **What problems is Docusign CLM solving and how is that benefiting you?** It has helped to get documents signed quick and easy ### 9. Best application I found till now for signature attachment **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh K. | Senior System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Docusign CLM?** In DocuSign I can attach signature or any word in pdf doc or word doc very quickly and you can download that document in DocuSign application and you receive document in email too. **What do you dislike about Docusign CLM?** There no fonts in Docusign this is what I dislike in this app. Need to implement this fonts settings. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign Contract life cycle management is very much useful for me to attach signatures to employees documents. ### 10. Contracts made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Larry B. | Chief Growth Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Docusign CLM?** Docusign makes it extremely easy to sign contracts. No need to edit items in Word on PDF. **What do you dislike about Docusign CLM?** I wish there were tools to automate filling in specific fields across many templates dynamically to make it even easier. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign makes it very easy to get signatures across multiple organizations and keep files all in one organized CRM. ### 11. Reviewing as a customer/user **Rating:** 4.0/5.0 stars **Reviewed by:** Aarohi B. | Engineering Summer Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Docusign CLM?** My university and work place uses docusign to send documents that need signatures. I like that it's straightforward and easy to use and let's you sign digitally instead of having to print and scan. **What do you dislike about Docusign CLM?** There is Nothing particular that comes to mind **What problems is Docusign CLM solving and how is that benefiting you?** It's making the CLM process more streamlined by digitizing everything ### 12. Simple and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Fareed R. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Docusign CLM?** I like how easy it is to send out agreements for signature and allows for notifications when the receiver has viewed and signed in real time **What do you dislike about Docusign CLM?** I have no qualms with Docusign besides the few times that it goes down. **What problems is Docusign CLM solving and how is that benefiting you?** It is the go to product for Sales professionals that work remotely. ### 13. One of the best CLM tool in the market - DocuSign CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Sharika K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Docusign CLM?** DocuSign provides a centralized platform to streamline the contract creation process. This has dramatically improved our efficiency. With the help of DocuSign CLM, we can collaborate with multiple stakeholders to review and finalize a contract. **What do you dislike about Docusign CLM?** External stakeholders cannot edit the attributes of the contracts; they can only upload a new version of the document; hence, we will have to manually edit the attributes after the External Review, which is time-consuming. **What problems is Docusign CLM solving and how is that benefiting you?** 1. With DocuSign, we can increase our productivity and efficiency as the contract creation and management process is very streamlined. 2. We can add reminders to a contract based on the renewal date, which minimizes the risk of lapses in contract terms. ### 14. Fast and reliable sales tool **Rating:** 4.5/5.0 stars **Reviewed by:** Geran G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Docusign CLM?** It is the most convenient way to send contracts to clients. It helps shorten sales cycle and gets contracts to be signed and approved as fast as possible. Easy to monitor sales and manage opportunities for closing. **What do you dislike about Docusign CLM?** Sometimes clients don't accept e signature due to company policy. **What problems is Docusign CLM solving and how is that benefiting you?** Fast approval process and shortens sales cycle. ### 15. Excellent tool and easy to set up in Salesforce! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Docusign CLM?** Ability to send and receive directly from within Salesforce. Implementation is easy. For anyone who needs formal signatures on documents and wants it to be an efficient user experience, DS is the best! Integration is easy to set up, as well. If you are a frequent user of software that needs to provide a good user experience for capturing signatures on legal documents, this is your best investment. **What do you dislike about Docusign CLM?** IMHO, there is no downside. Product is always being refined and improved to work well in any use case. **What problems is Docusign CLM solving and how is that benefiting you?** Some use cases: bank loan application submittal automated process; onboarding documentation for new employees, new vendors, new clients. Streamlined processes that make the daily tasks easy means that users can focus on other things such as product development, sales, training and everything in between. ### 16. Review of DocuSign CLM **Rating:** 4.0/5.0 stars **Reviewed by:** Shravan K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Docusign CLM?** 1. We can send contracts for reviews and get them signed through DocuSign eSignature. 2. Their support team is very responsive. 3. We can create reports from attributes of the contracts. **What do you dislike about Docusign CLM?** 1. Latency issues while opening multiple documents at once. 2. UI could have been better. 3. Attribute names get hidden if it's too long. 4. External party cannot edit the attributes. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Saving our time, as we can easily get our contracts signed. 2. Increases our productivity and efficiency. 3. Reduce the use of paper, which is good for the environment. ### 17. User Friendly software with loads of functions **Rating:** 4.5/5.0 stars **Reviewed by:** Shriyan K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Docusign CLM?** 1. User Friendly software. 2. DocuSign Edit application is really usefull for editing contracts. 3. We can easily review contracts and pass the comments to the next reviewer. 4. Document history helps us to view the complete process of contract creation from start to finish. **What do you dislike about Docusign CLM?** I want the Dashboard UI to be imporoved and other than this I have not faced any major issues while using this tool. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Contract creation process is now very simple, hence our efficiency has increased drastically. 2. Every process can be automated with DocuSign, hence our manual efforts have reduced. ### 18. A comprehensive review of DocuSign CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Shaila M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Docusign CLM?** DocuSign CLM enables businesses to digitize and automate contract management operations, saving time, eliminating errors, improving collaboration, and increasing overall efficiency. With DocuSign CLM, users can communicate in real-time, track changes, offer comments, and securely share documents, resulting in improved communication and speedier decision-making. **What do you dislike about Docusign CLM?** I have not faced any major issues while using DocuSign, but sometimes when the load is high, I feel the system becomes sluggish and takes a lot of time to load documents. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Offers data security. 2. We can seamlessly integrate this with other software that we use in our organization. 3. We can sign contracts using a mobile device. ### 19. Makes signing easy **Rating:** 3.5/5.0 stars **Reviewed by:** Yvette N. | Director, Provider Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2023 **What do you like best about Docusign CLM?** it goes to the client quickly, clearly explains instructions, and notifies both recipients in an efficient manner **What do you dislike about Docusign CLM?** wish it sent more automated reminders until signature completed **What problems is Docusign CLM solving and how is that benefiting you?** it helps when we send out client contracts for signature and letting them know instructions to sign, as well as looping in all parties. ### 20. Use experience **Rating:** 2.5/5.0 stars **Reviewed by:** Murali T. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Docusign CLM?** Signature have become easy. Compliance with 21cfrpart11 is another fact i like about it. **What do you dislike about Docusign CLM?** Asks for authentication multiple times. Which is sometime frustrating. **What problems is Docusign CLM solving and how is that benefiting you?** Paper based hard copy signatures are no more rewuired. ### 21. DocuSign makes things smoother **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah D. | Human Resources , Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Docusign CLM?** Being able to feel confident that documents are delivered safely and signatures are collected. **What do you dislike about Docusign CLM?** I'd like the option to have the ability to change things easier. **What problems is Docusign CLM solving and how is that benefiting you?** Having contracts and agreements signed in a efficient manner. ### 22. Must have CLM tool for mid to large size organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Shiva H. | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Docusign CLM?** It is so simple to use. Any non-technical person can start creating contracts and create reports. We use this in our organization to validate our contracts by our Legal team and the supplier (external Reviewer). This is a must-have tool for organizations who want to save time by getting contracts signed digitally. **What do you dislike about Docusign CLM?** The loading times can be reduced when we send a contract for the next stage. **What problems is Docusign CLM solving and how is that benefiting you?** 1. DocuSign CLM can save time and minimize expenses associated with manual contract management by automating and streamlining contract operations. 2. It boosts efficiency by removing manual activities and decreasing administrative work. ### 23. This AI Contract Risk Scoring platform is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Jan M. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2023 **What do you like best about Docusign CLM?** A helpful tool for quickly and accurately analysing contracts is MS Word's AI-powered risk scoring feature. By outlining problematic elements in the contract and recommending authorised clauses it saves time also and resolve users issues in minutes. **What do you dislike about Docusign CLM?** It is practical to handle bulk files when you can submit numerous documents at once in the base package. Table insert is another option that can be used to record various kinds of field data. **What problems is Docusign CLM solving and how is that benefiting you?** This tool's cutting edge analytics algorithm reliably identifies dangerous contract language and suggests alternative language that has been pre approved. This frees up consumers to focus on more important duties while also saving them valuable time. the technology is easy to use and improves the speed and efficacy of the contracting process. ### 24. New user for non-personal DocuSign to manage contracts, very hepful **Rating:** 4.5/5.0 stars **Reviewed by:** John W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Docusign CLM?** Ease of doc management; Once signed, easy to manage afterward **What do you dislike about Docusign CLM?** Nothing yet, haven't yet experienced complete tool to accurately assess **What problems is Docusign CLM solving and how is that benefiting you?** Allowing for single repository of revisedcontracts w/ buxiness partners that we otherwise did not have ### 25. To the Point, Secure. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Docusign CLM?** This interface allows me to seamlessly send and receive documents that need signature verification in a faster way than ever previously possible. Saves lots of time for me and my colleagues, clients, etc. **What do you dislike about Docusign CLM?** I wish it were easier for anyone who has signed documents to see all their previously signed paperwork in a cloud database. **What problems is Docusign CLM solving and how is that benefiting you?** Less of a hassle to gain necessary signatures for legal documentation and otherwise required verification ### 26. The best CLM tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Lifin X. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Docusign CLM?** Centralized Contract Repository, Collaboration, Electronic Signatures, Automating compliance checks, Integration Capabilities, Security, Ease of Use, User Adoption, Ease of Setup. **What do you dislike about Docusign CLM?** Nothing I can think. It fits well into this remote world. **What problems is Docusign CLM solving and how is that benefiting you?** Executing contracts with customers across the globe and automatically getting them stored in Salesforce CRM. ### 27. Reviewing the tools as a Agile based Programmer cum Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** shivam p. | Senior SAS Programmer , Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Docusign CLM?** Being into Agile Environment Project as Senior Consultant. I have to deal directly with stakeholders from Intiation to Closing of contract, earlier it required back and forth emails chain to come up common SLAs and SOPs ,which was a real headache being a person handling both technology and Management part.After DocSign CLM integration into organisation,it helped me smooth the process from Intiation, planning, execution,control & monitoring and closure of contracts since it has reduce the time and efforts to come back again and again with client changes during creating project charter,SOPs under the Contractual Aggreement. **What do you dislike about Docusign CLM?** They can improve their user interface a bit better and integration of AI or Bot can help people who are new to this tool to learn faster. **What problems is Docusign CLM solving and how is that benefiting you?** It is streamlining the Contractual process from Intiation to Closing of project like our organisation uses both Agile and Hybrid project management approach.So we have single and multi delivery contracts which require changes in project charter and SLAs time to time.This require common ground between clients and organization to avoid multiple changes request and make work more complicated.Wity DocSign it has reduced the efforts to go for multi email chain changes request and one can do the changes quickly and the tool provide assistance in that even someone is not well knowledge about contract life cycle and management of project. So documents collaboration, cloud integration specially on salesforce, digital doc sign which was headache before back and forth email,digital forma creation are just few main advantages. ### 28. DocuSign CLM - Automate your Business process **Rating:** 4.0/5.0 stars **Reviewed by:** Muskan T. | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Docusign CLM?** 1. User-Friendly tool. 2. Generating reports with the attributes of the contract. 3. Check-in and Check-out feature is very useless when editing a contract. 4. Sending contracts for signatures is very simple. **What do you dislike about Docusign CLM?** 1. Latency issues, at times system takes a lot of time to load pages. 2. The UI could have been more polished. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Everything is automated and organized, making it easier for us to generate/store contracts and finalize them. 2. We can add reminders to a contract to be notified before the renewal date. ### 29. Reliable & Fast way to Signature !!! **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya M. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Docusign CLM?** Security Sending more than one document for Signature Certificate of Signature Audit Trial Integration available to most of software/ERPs **What do you dislike about Docusign CLM?** Difficulty to navigate if documents are large in size and there are multiple documents to review and sign **What problems is Docusign CLM solving and how is that benefiting you?** Fast & Reliable way to complete signatures for MSA/SOWs. ### 30. DocuSign CLM review with pros and cons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Docusign CLM?** 1. As a user I found this tool very easy to use. 2. We can easily add reminders to a contract based on expiration dates. 3. Reports can be created based on attributes of the contract which is very usefull to review the current status of our contracts. **What do you dislike about Docusign CLM?** 1. The system sometimes gets very slow, loading a contract takes a lot of time. 2. Attribute UI could have been improved as at present if the attribute field name has more characters then the text gets hidden. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Increased our efficiency as getting contracts signed via DocuSign takes less time than manually sending contracts for signatures. 2. Good for the environment as we are reducing the paper usage. ### 31. Best tool for document management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Docusign CLM?** The best thing I like is that you can keep the documents saved for a longer span of time. I like that documents doesn't expire and are saved for lifetime **What do you dislike about Docusign CLM?** It is a bit on an expensive side and can be hard for an individual to buy **What problems is Docusign CLM solving and how is that benefiting you?** It can be used for document tracking and management for lifetime and is the best problem to handle ### 32. One stop for your CLM needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Docusign CLM?** Very easy to set up new contracts with vendors. There are many features available which makes DocuSign a very good tool. It can automatically create new contracts from the templates and allows for multiple users to access and collaborate. **What do you dislike about Docusign CLM?** Configuration in DocuSign is not very easy. If there are very custom business rules and logic, then you may not find a readily available workaround. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign is digitalizing the entire CLM for my client. This makes compliance very easy for the business. ### 33. Top-tier solution for contracts and documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Docusign CLM?** Easy to use and trustyworthy solution for contract executution **What do you dislike about Docusign CLM?** Often times lands in client/prospect junk/spam folder **What problems is Docusign CLM solving and how is that benefiting you?** Simple and easy solution to capture signatures, and DocuSign is a trusted name. ### 34. Great product with few pricing issues **Rating:** 4.0/5.0 stars **Reviewed by:** Igor M. | Co-Founder - Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Docusign CLM?** I love the simplicity and how one company can just add API's and make the service work from 0 - 1 in no time. Super easy to integrate. **What do you dislike about Docusign CLM?** Pricing model for advanced features are too expensive for smaller corporations that has lots of document transactions. **What problems is Docusign CLM solving and how is that benefiting you?** Co-signing NDA documents for financial institutions. It's very easy to user for both end-user and operations team. ### 35. Streamlining Contract Management with DocuSign CLM **Rating:** 4.0/5.0 stars **Reviewed by:** Sheetal T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Docusign CLM?** DocuSign CLM's centralized contract repository enables us to access and manage contracts from one location. It includes collaboration tools that make communicating and negotiating with internal and external stakeholders easier. **What do you dislike about Docusign CLM?** The external party cannot edit the attributes of the contract; they can only make changes to the document language; hence we have to review the redlines and update the attributes manually. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Saving time and cost as DocuSign CLM automates and streamlines the contract process. 2. Improved efficiency across the organization as we don't have to maintain paperwork. ### 36. Best in class Contract Management software **Rating:** 5.0/5.0 stars **Reviewed by:** Archit V. | Senior Growth Lead | Strategic Alliances and Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Docusign CLM?** The step by step approach to e sign process giving clear visibility to all the contract owners is a great way to manage and track documents. **What do you dislike about Docusign CLM?** Nothing as such. Pretty sleek and intuitive product. **What problems is Docusign CLM solving and how is that benefiting you?** It reduces dependency on legal team for every small task to update on contract stage and gives the users an overview of the stages of contract ### 37. DocuSign CLM - Automate your business process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Docusign CLM?** DocuSign CLM is a very easy to use tool to generate contracts and store contracts. Since this is a cloud platform, we can access this from any system. I was also able to login to DocuSign CLM with my mobile phone. Our organization mainly uses DocuSign CLM for onboarding process and getting agreements signed. With the Reporting function we pull reports based on the attributes of the contracts and share them to the users. **What do you dislike about Docusign CLM?** 1. The UI can be improved further. 2. At times I observe sytem latency, which causes delay in our work. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Increased overall efficiency. 2. Getting contracts signed is now very fast, saves a lot of time for any organization. ### 38. Easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Docusign CLM?** It was super simple to create, send and monitor agreements. **What do you dislike about Docusign CLM?** At least when we used it it didn't have a great integration with SalesForce. **What problems is Docusign CLM solving and how is that benefiting you?** When we used it it made our lives much easier to send agreements, get notified when they signed/opened, send automatic reminders, etc. It saved us and our customers a lot of time by not having to send physical agreements to print out and sign. ### 39. A great CLM tool for in house counsels **Rating:** 4.0/5.0 stars **Reviewed by:** Abhijeet S. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Docusign CLM?** The risk scoring feature available as a sidebar in MS Word, is by far the best tool available for reviewing contracts at a glance. It allows the legal teams to flag clauses without leaving the familiarity offered by the Office suite. **What do you dislike about Docusign CLM?** There is no particular feature that stands out as a redundant utility. However, the pre-approved clause library could be improved with jurisdiction / industry agnostic clause suggestions. **What problems is Docusign CLM solving and how is that benefiting you?** Usually, the contract analysis and redlining documents is a manual and cumbersome task, especially if the agreements are non-standardized, in case of incoming third-party contracts, which require tedious vetting cycles. The DocuSign Contract Analytics helps mete out the need for a time consuming review process by flagging the risky clauses and suggesting terms and clauses which are pre-approved by the internal legal and business teams seamlessly. ### 40. Simplify your contract creation process with DocuSign CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Shivani P. | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Docusign CLM?** 1. Creating contracts and finalizing them by the Internal/External Stakeholders is easy. 2. We can view the edits made by the External Stakeholder through compare feature. 3. We can create reports based on the attributes of the contract. **What do you dislike about Docusign CLM?** 1. External reviewers cannot edit the attributes of the contract. 2. Sometimes, the system gets very sluggish. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Eliminate the hassle of manually storing physical documents and getting them signed. 2. Increased my effectiveness and productivity. 3. Cloud-based platform. ### 41. User review for DocuSign CLM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Docusign CLM?** We use DocuSign in our organization to get contracts reviewed by our suppliers, Internal stakeholders and get them signed digitally. We can use DocuSign CLM to create reports of the contracts based on their attributes. Adding reminders to the contract is very easy and does not require admin permission. **What do you dislike about Docusign CLM?** 1. The UI needs improvement. 2. Reports widget does not refresh in intervals in Dashboards, we should manually refresh it each time to view to the correct results. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Saving our time as we can get our contracts signed quickly through DocuSign eSignature. 2. Cloud based platform and we can access our contracts from any device. ### 42. Room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Sharan T. | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Docusign CLM?** We can automate our business process. The generated contract can be sent to multiple users for their review, saving a ton of time. We also have the option to send it for External Review. **What do you dislike about Docusign CLM?** 1. The UI could have been better. 2. Sometimes, the loading pages take forever to load. 3. Reporting could have been better; no option to add both OR AND filters. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Streamlines our internal approval process. 2. Getting contracts signed is easy. 3. Folder security helps to hide confidential contracts from certain groups. ### 43. Does everything that we need in our organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Docusign CLM?** DocuSign is one of the best CLM tools at present. We use DocuSign in our organization to create contracts, upload 3rd party papers, etc. We can also create reports based on the contract attributes. **What do you dislike about Docusign CLM?** The Dashboard UI can be improved and need more customization option to add widgets. The reports take a lot of time to generate. The time it takes to view merge preview can be reduced. **What problems is Docusign CLM solving and how is that benefiting you?** Getting our contracts approved by legal is now very efficient. We can send contracts to counterparty for their review from DocuSign, and this saves a lot of time as we earlier used to send this manually to client and then review their edits. Since DocuSign automatically tracks the changes reviewing the edits is a breeze. ### 44. Very good tool for remote contract signing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Docusign CLM?** Integration with legal ERPs MFA for secure aspects **What do you dislike about Docusign CLM?** The contract editor that can sometimes be counterintuitive **What problems is Docusign CLM solving and how is that benefiting you?** Allows the editing and sending of contracts for digital and remote signatures ### 45. Innovative Software Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Docusign CLM?** Convenience of signing the documents right on my finger tips **What do you dislike about Docusign CLM?** tricky, and un-editable once signed the document **What problems is Docusign CLM solving and how is that benefiting you?** I have to sign documents with my new employer during the pandemic. With Docusign, I was amazed on how easy and convenient for me and client to sign the important documents during the hiring period amids of pandemic. ### 46. Just an easy and great experience. Such a revolutionary tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Docusign CLM?** I have used several digital document tools and Docusign is by far the easiest to use, and has the best interface. **What do you dislike about Docusign CLM?** Cost. We are not currently using their solution because we have less expensive, but less desirable tools available to us. **What problems is Docusign CLM solving and how is that benefiting you?** Chasing down signatures is so difficult in our industry. It has to be super easy and very fast to do on a mobile device. ### 47. DocuSign -The contract automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Karandeep S. | Associate engineer || technology , Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Docusign CLM?** It helped me during my company's onboarding to fill in the contract and enter my signature and upload other files related to my onboarding. It provided me a hassle free experience **What do you dislike about Docusign CLM?** Nothing as search just sometimes the click lags a bit. **What problems is Docusign CLM solving and how is that benefiting you?** It helps in saving time using document upload tools as it helps in doing all of it from a single platform ### 48. good paltform for digital document signing process **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Docusign CLM?** DocuSign has provided real-time document signing process for all levels and remote locations in one go. Management of document records and signing hierarchy is fantastic in this tool. **What do you dislike about Docusign CLM?** Bulk document submission is not included in the base package, which should have given more feasibility to send multiple candidates with a single sign-on document. The table insert option should be there for various field data capture. **What problems is Docusign CLM solving and how is that benefiting you?** Multiple documents and contract signing and management in one place is being done smoothly with the help of tools, management of document history and signing logs are available in one place. ### 49. One of the best tool for creating, storing and managing contracts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Docusign CLM?** 1. We can easily create contracts with the Doc Gen form and also preview the merged document. 2. We have a separate Intake form to upload 3rd party contracts. 3. Reviewing and approving contracts is easy with this tool; we can easily make edits to the contracts and upload the new versions. **What do you dislike about Docusign CLM?** We cannot see the attribute name if it's too long, so we have to hover our mouse over it to view the name. I am sure DocuSign can update the Attributes UI. **What problems is Docusign CLM solving and how is that benefiting you?** 1. Getting a contract signed is very easy. 2. Having the option to route to different approvers within the organization and gathering their inputs through comments is very useful and saves time. ### 50. The best for executing contracts. **Rating:** 5.0/5.0 stars **Reviewed by:** Lifin X. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Docusign CLM?** The easiness to get the contract executed. **What do you dislike about Docusign CLM?** There are nothing that I dislike about the tool. **What problems is Docusign CLM solving and how is that benefiting you?** Being away from client's locations, this tool is required to get the job done with any security breach and in an efficient way. Docusign is helping me to do this. ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+06%3A13%3A28+-0500&secure%5Bsession_id%5D=969e988c-5db2-4a1b-9376-ecd585346b7b&secure%5Btoken%5D=62d0f6f399e9fa261c8c15ed9c24639e49f9751f21ded06e6f78f09d3c00ac70&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Delivery** - Workflow - Schedule - Batch **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,436 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (436 reviews)