Docusign CLM Features
File Management (12)
File Type Support
As reported in 35 Docusign CLM reviews.
Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc.
Metadata
As reported in 33 Docusign CLM reviews.
Automatically adds descriptive metadata like file size and upload date, has standard metadata fields like keywords, and allows the definition of custom fields and vocabulary.
OCR Scanning
This feature was mentioned in 24 Docusign CLM reviews.
Can structure unstructured data through Optical Character Recognition or other automated filing/tagging processes for scanned documents.
Versioning
This feature was mentioned in 33 Docusign CLM reviews.
Keep track of incrementally changing versions of the same file.
Collaboration
This feature was mentioned in 30 Docusign CLM reviews.
Multiple users can collaborate on document creation, annotation, and review.
Document Assembly
As reported in 22 Docusign CLM reviews.
Autogenerate documents based on templates and form submission.
Form Creation
26 reviewers of Docusign CLM have provided feedback on this feature.
Able to create and manage submittable user forms.
Portals and Sites
As reported in 19 Docusign CLM reviews.
Able to create user portals and sites.
Disposition
As reported in 20 Docusign CLM reviews.
Automatically archive, delete, or revoke access to files that have reached the end of their life cycle.
Search
As reported in 35 Docusign CLM reviews.
Can easily find files via a simple and/or advanced search.
Web Interface
Based on 30 Docusign CLM reviews.
Ability to access documents via a web interface without a client being installed on a device.
Mobile Apps
This feature was mentioned in 21 Docusign CLM reviews.
iOS, Android and Windows phone apps provide functionality that enable users to perform the same functions as they would on a PC.
Workflow (4)
Process Automation
29 reviewers of Docusign CLM have provided feedback on this feature.
Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute.
Conditions
30 reviewers of Docusign CLM have provided feedback on this feature.
The workflow engine provides relevant and customizable conditions on which to execute rules.
Activities
This feature was mentioned in 26 Docusign CLM reviews.
Any action a user can perform in the system can be specified as an automated action.
Case Management
As reported in 19 Docusign CLM reviews.
System provides specialized functionality for bundling structured and unstructured content, automating adaptive, multi-person processes and setting deadlines for open cases. Also, cases can be completed and closed with the associated information stored and auditable.
Platform (4)
Performance and Reliability
This feature was mentioned in 34 Docusign CLM reviews.
Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Reporting and Auditing
Based on 29 Docusign CLM reviews.
Access pre-built and custom reports to monitor user activity and storage.
System of Record Integration
This feature was mentioned in 27 Docusign CLM reviews.
Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint.
APIs
This feature was mentioned in 24 Docusign CLM reviews.
Enables custom integration to external systems.
Contract Management Platform Features (10)
Contract Creation
Based on 147 Docusign CLM reviews and verified by the G2 Product R&D team.
Users can create new contracts within the platform using built-in document creation features.
Contract Templates
Based on 147 Docusign CLM reviews and verified by the G2 Product R&D team.
Create and access templates with to streamline contract creation, taking advantage of pre-written contract clauses and fields.
Contract Editing
Based on 148 Docusign CLM reviews and verified by the G2 Product R&D team.
Relevant contract stakeholders can edit, compare, and revise multiple versions of contracts.
Contract Attachments
Based on 146 Docusign CLM reviews and verified by the G2 Product R&D team.
Additional information, such as images, memos, and invoices, can be attached to contracts as supplemental resources.
Contract Collaboration
Based on 147 Docusign CLM reviews and verified by the G2 Product R&D team.
Internal and external users are able to collaborate on contracts through a shared web portal with messaging features.
Approval Process
Based on 148 Docusign CLM reviews and verified by the G2 Product R&D team.
Contract approvals processes can be streamlined, so that departmental workflows are integrated logically into the system.
Notifications & Reminders
Based on 153 Docusign CLM reviews and verified by the G2 Product R&D team.
Receive notifications and schedule reminders with alerts according to contract milestones.
Contract Database
Based on 151 Docusign CLM reviews and verified by the G2 Product R&D team.
Contracts can be stored in a central online repository with built in search capabilities.
Integrations / APIs
Based on 144 Docusign CLM reviews and verified by the G2 Product R&D team.
The contract management platform can integrate with CRM software to associate contracts with customer records, and with CPQ software to feed calculated quote details into the contract.
Reporting & Dashboards
Based on 145 Docusign CLM reviews and verified by the G2 Product R&D team.
Enable standard and ad hoc reports of contract statuses and timelines, and access live overviews of contract activities.
Data Sources (3)
Software
Based on 84 Docusign CLM reviews.
Integrate with software such as ERP or CRM to use data for document generation
Spreadsheets
Based on 78 Docusign CLM reviews.
Allows users to generate documents using information from spreadsheets
Documents
Based on 85 Docusign CLM reviews.
Ability to generate new documents using other documents in multiple formats
Generation (3)
Templates
83 reviewers of Docusign CLM have provided feedback on this feature.
Include templates for various types of documents such as invoices or quotes
Automation
Based on 83 Docusign CLM reviews.
Automate document generation based on customizable rules
Branding
81 reviewers of Docusign CLM have provided feedback on this feature.
Allow users to personalize documents for branding purposes
Delivery (3)
Workflow
As reported in 88 Docusign CLM reviews.
Define and manage workflows for document distribution
Schedule
This feature was mentioned in 82 Docusign CLM reviews.
Create a schedule to deliver documents at predefined times
Batch
As reported in 80 Docusign CLM reviews.
Provide the ability to generate and deliver documents by batch
Platform Basics (2)
Data Extraction
As reported in 36 Docusign CLM reviews.
Ability to auto-extract all key contract metadata and clause language.
Contract Comparisons
This feature was mentioned in 38 Docusign CLM reviews.
Provides document parsing, redlining, and auto-tagging for clause comparisons.
Artificial Intelligence Capabilities (3)
Text Analytics
This feature was mentioned in 37 Docusign CLM reviews.
Ability to analyze text within contracts by using pattern recognition.
NLP
As reported in 35 Docusign CLM reviews.
Provides the ability to understand and process human language/s within contracts.
OCR
As reported in 30 Docusign CLM reviews.
Provides OCR capabilities to convert images into digital text (i.e PDFs, TIFFS, etc.).
Contract Data (6)
Data Import
Based on 37 Docusign CLM reviews.
Ability to import contracts into a centralized repository.
Data Export
This feature was mentioned in 38 Docusign CLM reviews.
Provides the ability to export contract data into other systems.
Custom Reporting
This feature was mentioned in 31 Docusign CLM reviews.
Ability to create reports and dashboards with contract data to provide strategic insights.
Clause Identification and Mapping
31 reviewers of Docusign CLM have provided feedback on this feature.
Identifies and classifies paragraphs through AI-driven clause template matching and learning algorithms.
Reporting & Dashboards
66 reviewers of Docusign CLM have provided feedback on this feature.
Enable standard and ad hoc reports of contract statuses and timelines, and access live overviews of contract activities.
Advanced Contract Analytics
Based on 61 Docusign CLM reviews.
Provides advanced, AI-driven contract analytics to optimize all aspects of contract management.
Contract Creation & Management (4)
Contract Creation
As reported in 82 Docusign CLM reviews.
Users can create new contracts within the platform using built-in document creation features.
Contract Templates
75 reviewers of Docusign CLM have provided feedback on this feature.
Create and access templates with to streamline contract creation, taking advantage of pre-written contract clauses and fields.
Contract Editing
This feature was mentioned in 73 Docusign CLM reviews.
Relevant contract stakeholders can edit, compare, and revise multiple versions of contracts.
Contract Attachments
Based on 70 Docusign CLM reviews.
Additional information, such as images, memos, and invoices, can be attached to contracts as supplemental resources.
Collaboration (2)
Contract Collaboration
As reported in 72 Docusign CLM reviews.
Internal and external users are able to collaborate on contracts through a shared web portal with messaging features.
Approval Process
80 reviewers of Docusign CLM have provided feedback on this feature.
Contract approvals processes can be streamlined, so that departmental workflows are integrated logically into the system.
Other Platform Features (5)
Notifications & Reminders
As reported in 73 Docusign CLM reviews.
Receive notifications and schedule reminders with alerts according to contract milestones.
Contract Database
As reported in 74 Docusign CLM reviews.
Contracts can be stored in a central online repository with built in search capabilities.
Contract Compliance
This feature was mentioned in 70 Docusign CLM reviews.
Identify, assess, and manage all contract risks and ensure the fulfillment of contractual obligations
Integrations / APIs
Based on 71 Docusign CLM reviews.
The contract management platform can integrate with CRM software to associate contracts with customer records, and with CPQ software to feed calculated quote details into the contract.
E-Signature
As reported in 98 Docusign CLM reviews.
Ability to e-sign legally-binding contracts within the same platform.
Generative AI (9)
AI Text Summarization
This feature was mentioned in 16 Docusign CLM reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
This feature was mentioned in 34 Docusign CLM reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 34 Docusign CLM reviews.
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 48 Docusign CLM reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
48 reviewers of Docusign CLM have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Text Generation
40 reviewers of Docusign CLM have provided feedback on this feature.
Allows users to generate text based on a text prompt.
AI Text Summarization
40 reviewers of Docusign CLM have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Text-to-Image
Based on 39 Docusign CLM reviews.
Provides the ability to generate images from a text prompt.
AI Image-to-Text
39 reviewers of Docusign CLM have provided feedback on this feature.
Converts images into a textual description, identifying key elements.
Agentic AI - Enterprise Content Management (ECM) (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Contract Management (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Contract Lifecycle Management (CLM) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Document Generation (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input





