Catchpoint Reviews & Product Details

The best part about Catchpoint for me is the detailed diagnostics it provides. Instead of just telling me something is wrong, it helps me understand why it’s wrong—whether it’s DNS, routing, or application latency. This really reduces the time my team spends on troubleshooting and helps us resolve incidents faster. Review collected by and hosted on G2.com.

The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though, it becomes very powerful Review collected by and hosted on G2.com.

I find Catchpoint incredibly useful for its ability to monitor application use cases effectively. It provides end-to-end functional test cases in the production environment, which is crucial for detecting issues quickly before they are reported by customers. This feature is particularly valuable in maintaining a reliable production environment and ensuring that potential failures are caught proactively, thereby enhancing operational reliability and customer satisfaction. Review collected by and hosted on G2.com.

Sometimes, Catchpoint provides false alerts indicating failures in test cases. However, upon manual verification, these alerts often turn out to be incorrect, as the test cases work fine. Review collected by and hosted on G2.com.

I like Catchpoint because it gives me real-time visibility into performance, it is very easy to spot the issues. The most helpful part is how quickly it alerts us about slow response time or downtime. It saves me a lot of manual checking, and the support team is very quick and helpful. Review collected by and hosted on G2.com.

Sometimes the setup feels a little bit complex at the beginning and also it takes time to fully explore all the features. Setup takes some effort but runs smoothly after some time. Apart from that rest of the things are easy to understand. Review collected by and hosted on G2.com.

Recently we see there are lot of new features getting updated in Catchpoint, one of the best thing I see is Artificial Intelligence enabled features which was completely AI driven, Catchpoint has also been expanded Globally with multiple Nodes spread across multiple locations. Review collected by and hosted on G2.com.

UI is not simple as expected, there is some room for User Interface simplification, this can be improved. And Cost is also too much high, it can be reduced. Review collected by and hosted on G2.com.

Synthetic transaction testing allows for regular monitoring of the user experience. If any issues arise, the tool also offers the ability to capture screengrabs, which can serve as evidence for further investigation. Review collected by and hosted on G2.com.

Capturing the execution time for each step still needs improvement. I expect this will be addressed in an upcoming release. Review collected by and hosted on G2.com.

The reliability it offers in monitoring applications realtime.

Along with that it offers wide range of setup for alerting mechanisms and representation of logs for analysis. Review collected by and hosted on G2.com.

The tool becomes quite slow with integration built up.

Takes quite sometime to load and process logs when you have thousands of application level logs generating every minute. Review collected by and hosted on G2.com.

The new thing that i like about the catchpoint is that it supports playwright script and also puppeteer script for synthetic monitoring. playwright script is one of the new things we are using for our synthetic monitoring, and the performance has increased when compared to the old version of transaction tests. Review collected by and hosted on G2.com.

few options like AI features as now a days its all about integrating AI with your application. Review collected by and hosted on G2.com.

it help me with good internet speed and help me to work faster as it work faster it improve my performance and availability Review collected by and hosted on G2.com.

As of now there is no such to dislike about Catchpoint Review collected by and hosted on G2.com.

Excellent product GUI and advanced features.

Awesome support team and efficient in troubleshooting Review collected by and hosted on G2.com.

In some cases catchpoint requires multiple clicks to perform detailed performance analysis, making it cumbersome to identify errors and impacted transactions Review collected by and hosted on G2.com.

A real‑time, dynamic visualization of how services and dependencies (internal and third-party) connect and perform—helping teams isolate root causes faster Review collected by and hosted on G2.com.

It took time for newer team members to navigate the UI and fully gi through all features. More onboarding walkthroughs would help. Review collected by and hosted on G2.com.