Introducing G2.ai, the future of software buying.Try now

Statuspage Reviews & Product Details

Profile Status

This profile is currently managed by Statuspage but has limited features.

Are you part of the Statuspage team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$
Product Avatar Image

Have you used Statuspage before?

Answer a few questions to help the Statuspage community

Statuspage Reviews (30)

View 1 Video Reviews
Reviews

Statuspage Reviews (30)

View 1 Video Reviews
4.2
30 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and real-time updates provided by Statuspage, which facilitate effective communication during incidents. The platform's centralized approach helps teams keep customers informed, fostering trust and reducing support inquiries. However, some users note that the pricing can be high, particularly for smaller organizations.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Annpurna S.
AS
Marketing Data Operations Lead
Computer Software
Small-Business (50 or fewer emp.)
"Statuspage Makes Incident Communication Transparent and Trust-Building"
What do you like best about Statuspage?

What I like best about Statuspage is how it enables transparent, real-time communication during incidents. It provides a centralized, easy-to-use platform to keep customers and internal teams informed with timely updates, which helps build trust, reduce support inquiries, and improve overall incident management Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

One area for improvement in Statuspage is customization and flexibility. The layout and reporting options are somewhat limited, and advanced automation or deeper integrations often require higher-tier plans. More granular control over components, notifications, and analytics would make it even more effective Review collected by and hosted on G2.com.

pujan a.
PA
Senior QA Engineer (Automation)
Small-Business (50 or fewer emp.)
"Great Product"
What do you like best about Statuspage?

I appreciate Statuspage for its effectiveness in fostering communication with clients, allowing me to provide them with clear and precise updates on the status of our services. Moreover, the platform's internal functionalities add value by enhancing our team's capacity to efficiently manage and monitor our services. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

I want to see a more transparent learning trajectory for this tool. Having a structured learning path offered by the brand would facilitate a quicker adoption of this solution for organizations. Review collected by and hosted on G2.com.

HF
Technical Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Statuspage is a big ally of business"
What do you like best about Statuspage?

What i like the most about Statuspage is that it allows me to easily stay in touch with my clients and clearly update the state of our services for them. I also like the possibility of internal use. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

I would like a more clear learning path for this tool, a certification is not really neccesary but at least a learning path provided by the brand could help to adopt this solution faster for organizations. Review collected by and hosted on G2.com.

Ayush P.
AP
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Effortless and streamlined incident communication"
What do you like best about Statuspage?

The most helpful thing about StatusPage is real time updates and seamless integrations. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

I would say the price is a bit higher and a user who is new to Atlassian ecosystem might find a learning curve. Review collected by and hosted on G2.com.

Vasilis Filippos S.
VS
Web Developer
Small-Business (50 or fewer emp.)
"The leader on status page softwares"
What do you like best about Statuspage?

First of all it's an amazing piece of software since it's hosted and operated by Atlassian. It has great reputation - every serious company on the technology and internet field is using it - because the visualisation is as simple can be while it can integrate great API connection and the possibility to add third party statuses that someone maybe using in their software, by providing live updates for the health of their system. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

It doesn't have an automated system to check if a service is accessible or it responds with a 200 OK status code. Review collected by and hosted on G2.com.

Michael R.
MR
Software Engineer
Small-Business (50 or fewer emp.)
"Great but expensive"
What do you like best about Statuspage?

Feature-rich, easily usable, customizable Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

Very expensive pricing => bad for small projects Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Status Page Review"
What do you like best about Statuspage?

We like the easier way to keep an eye on all incidents that we have on or daily basis; it is an excellent way to keep organized in our team and have all alerts in our hands, and in this way, all of us are in sync. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

It is not a thing that I dislike, but in our case, we don't have visibility on the billing part, as a 3rd party managed this. so I don't have another thing that I can put as dislike all good on this platform Review collected by and hosted on G2.com.

Drew M.
DM
CEO
Small-Business (50 or fewer emp.)
"Very expensive for small to mid-size SaaS providers."
What do you like best about Statuspage?

It delivers the bare minimum but there's very little customization. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

It is a VERY expensive platform for SaaS providers with smaller numbers of clients/users. The Free plan is genuinely useless and the next step up is $360/year. Review collected by and hosted on G2.com.

Paul S.
PS
Chief Architect
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Statuspage?

StatusPage is an easy way to communicate status to your end-users. I like the templates best for common events. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

I cannot think of anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business (50 or fewer emp.)
"It once was good"
What do you like best about Statuspage?

Statuspage has an easy-to-use interface that allows you to quickly create a professional-looking status page so you can easily communicate disruptions to the world. Review collected by and hosted on G2.com.

What do you dislike about Statuspage?

Since a few months Atlassian accounts are required when using Statuspage. Atlassian accounts are very difficult to manage in a complex interface with hundreds of screens, groups, and options. To use Single Sign On you need to claim your domain, which means claiming all accounts that anyone ever used at any Atlassian product. Users that have nothing to do with the team that needs a status page suddenly get e-mails about their account being claimed and suddenly count towards your bill unless you manually move them to a new group. Either you use Statuspage along with all other Atlassian products, or it's completely useless because of all the additional work you'll have managing accounts for people that aren't even in your team. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Statuspage Comparisons
Product Avatar Image
Better Stack
Compare Now
Product Avatar Image
ServiceNow IT Service Management
Compare Now
Product Avatar Image
PagerDuty
Compare Now
Product Avatar Image
Product Avatar Image
Statuspage