Catchpoint Features
Experience (5)
Real-Time Monitoring
Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application. 16 reviewers of Catchpoint have provided feedback on this feature.
Session Replay
Based on 16 Catchpoint reviews. Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Behavioral Analysis
Allow administrators to gain valuable insights related to end-user behavior. This feature was mentioned in 15 Catchpoint reviews.
Telemetry Collection
Deploys an agent directly to the employee endpoint and measure real-time end-user experience from that vantage point.
Feedback
Allows for the collection of feedback (e.g. push notifications and surveys) to collect feedback from employees.
Management (9)
Content Management
Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise. 18 reviewers of Catchpoint have provided feedback on this feature.
Alerts
Alert over email, text, phone call, or more to multiple parties. 18 reviewers of Catchpoint have provided feedback on this feature.
Performance Baseline
Sets a standard performance baseline by which to compare live network activity. 26 reviewers of Catchpoint have provided feedback on this feature.
Data Visualization
As reported in 26 Catchpoint reviews. Charts or graphs live and historical network performance for quick status checking and analysis.
Path Analysis
As reported in 25 Catchpoint reviews. Gives insights into which specific network paths are performing suboptimally.
Digital Experience Score
Measure, manage and act on the key drivers of your digital employee experience,
Alerts
Alert on easily configurable events over email to multiple parties.
Remediation
Provides prebuilt scripts and configurable solutions which allow IT to remediate issues.
Optimization
Gives clear guidance on what issues to prioritize, based on experience impact.
Performance (10)
Uptime Monitoring
Based on 19 Catchpoint reviews. Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
Based on 19 Catchpoint reviews. Provides tools to track and measure application or website performance.
Issue Tracking
Track problems and manage resolutions related to end-user experience issues. This feature was mentioned in 15 Catchpoint reviews.
Resource Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. 15 reviewers of Catchpoint have provided feedback on this feature.
Real User Monitoring (RUM)
Based on 26 Catchpoint reviews. Captures and analyzes each transaction by users of a website or application in real time.
Second by Second Metrics
As reported in 25 Catchpoint reviews. Provides high-frequency metrics data.
Troubleshooting
Enables troubleshooting across devices, applications, virtualization, and networks, to identify the likely root causes of issues.
Uptime Monitoring
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
Provides tools to track and measure application or website performance.
Issue Tracking
Track problems and manage resolutions related to end-user experience issues.
Functionality (7)
Performance Monitoring
As reported in 29 Catchpoint reviews. Continuously monitors network performance across the entire span of a network.
Alerting
Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures. This feature was mentioned in 28 Catchpoint reviews.
Improvement Suggestions
As reported in 24 Catchpoint reviews. Suggests potential remedies or improvements to slowdowns, errors, or failures.
Multi-Network Capability
As reported in 25 Catchpoint reviews. Provides monitoring capabilities for multiple networks at once.
Synthetic Monitoring
As reported in 30 Catchpoint reviews. Monitors and test apps to address issues before they affect end users.
Dynamic Transaction Mapping
Provides dynamic end-to-end maps of every single transaction. 27 reviewers of Catchpoint have provided feedback on this feature.
Cloud Observability
Based on 23 Catchpoint reviews. Monitors cloud microservices, containers, kubernetes, and other cloud native software.
Monitoring (9)
Database Monitoring
Monitors performance and statistics related to memory, caches and connections. This feature was mentioned in 13 Catchpoint reviews.
API Monitoring
Detects anomalies in functionality, user accessibility, traffic flows, and tampering. This feature was mentioned in 21 Catchpoint reviews.
Real-Time Monitoring - Cloud Infrastructure Monitoring
As reported in 22 Catchpoint reviews. Constantly monitors system to detect anomalies in real time.
Security and Compliance Monitoring
Enables monitoring of security and compliance standards across cloud infrastructure.
Performance Baselines
26 reviewers of Catchpoint have provided feedback on this feature.
Performance Analysis
Based on 27 Catchpoint reviews.
Performance Monitoring
Based on 27 Catchpoint reviews.
AI/ML Assistance
As reported in 20 Catchpoint reviews.
Multi-System Monitoring
24 reviewers of Catchpoint have provided feedback on this feature.
Administration (3)
Multi-Cloud Management
Allows users to track and control cloud spend across cloud services and providers. This feature was mentioned in 16 Catchpoint reviews.
Automation
Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements. 18 reviewers of Catchpoint have provided feedback on this feature.
Auto-Scaling & Resource Optimization
Automatically scales resources based on demand and optimizes for performance and cost.
Analysis (2)
Reporting
Creates reports outlining resource, underutilization, cost trends, and/or functional overlap. 21 reviewers of Catchpoint have provided feedback on this feature.
Dashboards and Visualizations
Based on 22 Catchpoint reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way.
Response (3)
Dashboards and Visualization
As reported in 27 Catchpoint reviews.
Incident Alerting
As reported in 26 Catchpoint reviews.
Root Cause Analysis (RCA)
Based on 24 Catchpoint reviews.
Monitoring - Network Monitoring (3)
360-Degree Network Visibility
Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.
Automated Network Discovery
Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.
Real-Time Monitoring
Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.
Analytics - Network Monitoring (2)
Predictive Performance Analytics
Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.
Packet & Flow Analysis
Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.
Security - Network Monitoring (3)
Encrypted Data Transmission
Ensures all monitored network data is securely encrypted both in transit and at rest.
Zero Trust and Identity Management
Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.
Integrated Network Security
Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.
Network Performance - Network Monitoring (2)
Dynamic Network Optimization
Continuously analyzes and adjusts network configurations to optimize performance and reliability.
Automated Tasks Routing
Automates routine network monitoring tasks, reducing operational overhead and human error.
AI Automation - Network Monitoring (3)
Machine Learning-Based Anomaly Detection
Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.
Self-Healing Networks
Automates corrective actions for common network issues, reducing downtime and manual intervention.
Predictive Network Maintenance
Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.
Telemetry Collection & Ingestion - Observability (2)
Multi-Telemetry Ingestion
Ingests and processes multiple telemetry types, such as logs, metrics, and traces.
OpenTelemetry Support
Supports ingestion and standardization of observability data via OpenTelemetry protocol.
Visualization & Dashboards - Observability (3)
Service Dependency Mapping
Displays relationships between services to visualize system dependencies.
Unified Dashboard
Provides a consolidated view of system-wide telemetry in a single dashboard.
Trace Visualization
Allows users to explore and visualize distributed traces and span relationships.
Correlation & Root Cause Analysis - Observability (3)
Cross-Telemetry Correlation
Correlates logs, metrics, and traces to surface performance patterns and root causes.
Root Cause Detection
Identifies likely causes of issues using system insights and correlation logic.
Intelligent Alerting
Automatically alerts users to anomalies or critical events using contextual data.
Scalability & Ecosystem Integration - Observability (2)
Kubernetes Monitoring
Provides observability into containerized workloads and Kubernetes clusters.
Hybrid/Multi-Cloud Support
Enables observability across public cloud, private cloud, and on-prem environments.
AI Features - Observability (3)
Predictive Insights
Forecasts future system issues based on historical performance trends.
AI-Generated Incident Summaries
Summarizes incident root causes and potential fixes using generative AI.
AI Anomaly Detection
Uses machine learning to detect unusual behavior across telemetry data.
Agentic AI - Network Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Application Performance Monitoring (APM) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cloud Infrastructure Monitoring (6)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI Automation - Cloud Infrastructure Monitoring (2)
AI-Powered Anomaly Detection
Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.
AI-Driven Insight Recommendations
Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.
Agentic AI - Observability Software (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





